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This role begins at Tier 0, where agents ramp up to Tier 1 readiness over their first few weeks. The Tier 0 Support Agent independently handles a broad range of contributor support issues, including moderately complex and nuanced cases requiring sound judgment, investigation, and clear communication. This role works cross-functionally to ensure contributors receive accurate, timely, and thoughtful support while helping identify opportunities to improve workflows and documentation. This role is well-suited for experienced support professionals who are comfortable operating autonomously and navigating ambiguity in a fast-paced environment. You Will: Resolve routine and moderately complex contributor inquiries across email and chat support channels using established workflows and best judgment. Communicate clearly, empathetically, and professionally. Document investigations, actions taken, and resolutions thoroughly in Zendesk or equivalent systems. Identify issues outside the tier’s scope and escalate with clear context and documentation. Contribute feedback on workflows, macros, or documentation to improve efficiency and contributor experience. Stay current on relevant process and product updates through the provided resources. Ideally You'd Have: Prior experience in high-volume customer support, platform support, or similar. Experience working remotely, with demonstrated ability to manage work independently and prioritize tasks without direct supervision. Strong written and verbal English communication skills, with the ability to communicate clearly and professionally. Familiarity with customer service SaaS tools, Slack, and Google Workspace. Working Model & Tools: This is an independent contractor role, responsible for providing agreed-upon services and deliverables for an estimated six-month term. Continued engagement or potential conversion to full-time employment may be considered at the company’s discretion, based on performance and business needs. Company

Scale works with the industry's leading AI labs to provide high quality data and accelerate progress in GenAI research. We are looking for Research Scientists and Research Engineers with expertise in LLM post-training (SFT, RLHF, reward modeling) and evaluation. This role is on the evaluation pod within the GenAI Research Organization and will focus on building benchmarks and diagnosing model failure modes in both text and multimodal modalities. In this role, you will develop rigorous evaluations and diagnostic methods that reveal where frontier models fail and why. You will collaborate with researchers and engineers to define best practices in evaluation-driven AI development. You will also partner with top foundation model labs to translate failure analysis into technical and strategic input on the next generation of generative AI models. You will: Analyze model behavior to identify, characterize, and diagnose failure modes in frontier LLMs and Agents. You’ll identify everything from capability gaps and reasoning errors to robustness and alignment issues, all focusing on RCA. Design and build benchmarks and evaluation methods that measure LLM capabilities in both text and multimodal modalities. Apply post-training expertise (SFT, RLHF, reward modeling) to connect observed failures to the data and training interventions that address them. Publish research findings in top-tier AI conferences. Ideally you’d have: Ph.D. or Master's degree in Computer Science, Machine Learning, AI, or a related field. Deep understanding of deep learning, reinforcement learning, and large-scale model fine-tuning. Experience with post-training techniques such as RLHF, preference modeling, or instruction tuning, and with LLM evaluation or benchmark development. Excellent written and verbal communication skills. Published research in areas of machine learning at major conferences (NeurIPS, ICML, ICLR, ACL, EMNLP, CVPR, etc.) and/or journals. Previous experience in a customer facing r

Scale’s Generative AI business unit is experiencing historic growth. As the Community Manager, you will spearhead initiatives connecting hundreds of thousands of expert contributors on our platform. This is a strategic operational role requiring the execution of an operator, program manager, and creative writer. You’ll need an entrepreneurial mindset, operational rigor, and the ability to communicate effectively with diverse stakeholders across internal and external community channels. Scale’s mission is to develop reliable AI systems for the world’s most important decisions. Our Generative AI unit partners with the world's most advanced research teams to improve their models with human data. You will ensure that our global network of contributors stay engaged and informed so that they can do their best work. You will manage communications, execute virtual campaigns and events, and develop strategies to grow and retain our contributor base. This pivotal role shapes community culture, facilitates a thoughtful contributor experience, and harnesses the energy of our community in order to achieve high-level business goals. You must employ creative problem-solving to resolve complex operational challenges and manage the communications cadence across diverse stakeholders. In this role you will: Create strategies to increase participation and satisfaction, overseeing external platforms like Reddit and managing our internal Outlier Community Develop systems to efficiently channel questions, feedback, and disputes across our platforms and social channels Lead with vision: Set direction for multi-team areas and inspire clarity and alignment Organize virtual events to foster connection and monitor community sentiment in order to proactively mitigate risk and address concerns Leverage user feedback, insights, and quantitative metrics to drive improvement in product and operational strategies Enable the team: Instill ownership, drive cross-team collaboration, and remove structur

About the team: Scale is growing rapidly, and joining the Global Public Sector team is an opportunity to work on one of the most rapidly expanding teams at Scale. This team is responsible for generating, executing, and fostering Scale’s work outside of the United States. There are three core types of work involved: Building custom AI applications for government Providing high-quality training data for research institutions building LLMs from scratch Partnerships, upskilling, and advisory About the role: As the Engagement Manager, you will be responsible for establishing deep customer and prospect relationships, proactively identifying opportunities where Scale can build custom AI applications to improve lives for citizens and residents, overseeing the execution to ensure timelines are met and/or communicated effectively, interfacing with premier research institutions to discuss how Scale can best support them, and partnering with organizations who are looking to train and educate people on how to use AI, AI safety, and more. You and your team will work closely with the business development and go-to-market team, the product and engineering execution teams, and various customers and prospects to ensure success. The ideal candidate has a nose for value and opportunity, is highly personable and can build relationships with all types of stakeholders, is an excellent communicator, is highly organized, and has a demonstrated track record of high-achievement. They are naturally empathetic and excel at building long-term relationships through diligent problem-solving and thoughtful, strategic discussions. The blend of customer engagement, operations, and business development to drive our most important outcomes makes this a unique and exciting role at the heart of one of Scale's most exciting growth businesses. You will: Drive the process of identifying high-value use cases for custom LLMs that Scale can build within government entities Partner

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. Tenstorrent is seeking an Physical Design Engineer to lead cross-functional efforts to solve complex physical design challenges and develop end-to-end RTL-to-GDS methodologies across advanced nodes, with a strong focus on PPA and runtime improvements. The engineer will architect, integrate, and deploy AI/ML-driven solutions into production physical design flows, creating custom CAD tools and partnering with internal teams and EDA vendors to drive next-generation, ML-enabled capabilities. This role is hybrid, based out of Santa Clara, CA or Austin, TX or Fort Collins, CO. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who you are BS in Electrical or Computer Engineering (or equivalent experience) with 5+ years in Physical Design CAD methodology at advanced nodes. Proven track record improving PPA and/or runtime on high-performance, low-power taped-out designs. Hands-on with industry-standard EDA tools (e.g., Fusion Compiler) across synthesis, P&R, STA, signoff, and hierarchical flows. Strong Python/Tcl and data skills, with interest or experience in ML frameworks (PyTorch, TensorFlow), and the ability to drive complex projects independent

Scale GP (Scale Generative AI Platform) is an enterprise-grade Generative AI platform providing APIs for knowledge retrieval, inference, evaluation, and more. We are seeking a strong Senior Full-Stack Engineer to help us build, scale, and refine our rapidly growing product. The ideal candidate is deeply grounded in software engineering best practices and experienced in developing and scaling modern web applications end-to-end. You will work across the stack—from React/TypeScript frontends to Python-based backends—while integrating with LLMs and machine learning systems. You will solve complex challenges in scalability, reliability, and product experience while owning significant product areas in a fast-paced environment. What You’ll Do Own major full-stack product areas , driving features from design through production deployment. Build modern frontend experiences using React and TypeScript, ensuring performance, usability, and responsiveness. Develop reliable backend services in Python, working with distributed systems, data pipelines, and ML/LLM components. Integrate with LLMs, vector databases, and AI infrastructure to power intelligent product experiences. Deliver experiments and new features quickly , maintaining high quality and tight feedback loops with customers. Collaborate across product, ML, and infrastructure teams to shape the direction of Scale GP. Adapt quickly —learning new technologies, frameworks, and tools as needed across the stack. Ideal Experience 5+ years of full-time engineering experience , post-graduation. Strong experience developing full-stack applications using React, TypeScript, and Python . Experience scaling or shipping products at high-growth startups . Familiarity with LLMs, vector databases, embeddings, or other modern AI tooling (tinkering or production experience welcome). Proficiency with SQL and modern API development. Experience with Kubernetes , containerization, and microservice architectures. Experience working with at leas

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. We are looking for a highly technical Senior Staff/Principal Engineer to lead the porting and enablement of critical AI workloads. You will be a primary driver in migrating compute workloads to RISC-V architectures, ensuring our hardware is optimized for real-world application performance. The ideal candidate has a strong background in DevOps, workload porting, or application enablement . While this is an individual contributor role at its core, you will have the opportunity to grow and lead a small, specialized team over time as our workload migration efforts scale. This role is remote, based in the United States or Australia. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are A Technical Catalyst: You thrive on the challenge of driving AI hardware porting to RISC-V and making complex software stacks run efficiently on new hardware. Systems Expert: You possess deep knowledge of system software, compilers, or low-level OS internals. You are an expert in ARM or x86 environments and are ready to apply those skills to the RISC-V frontier. A Project Driver: You have the technical authority to lead the implementation of a compute migration to RISC-V through

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. We are looking for a talented engineer to join our CPU design team to define and implement RTL for high-performance CPUs. You’ll work on a CPU based on RISC-V ISA, collaborating with DV, PD, and performance teams to deliver a functional, timing, and power-converged design. This role is hybrid, based out of Austin, TX or Santa Clara, CA. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are Experienced in CPU microarchitecture with expertise in Rename, Scheduler, ROB, Load Store, Branch Prediction, Cache or Datapath. Skilled in RTL coding (Verilog/VHDL) and familiar with industry-standard tools for simulation, synthesis, and power analysis. Proficient in debugging RTL/logic across multiple design hierarchies and pre/post-silicon environments. Background in microarchitecture definition, design specification, and performance-driven trade-off analysis. What We Need Own RTL design and microarchitecture development for a portion of a CPU block of a high-performance RISC-V CPU. Collaborate closely with DV, PD, and performance engineers to meet functional, timing, and power goals. Use innovative techniques to optimize power, performance, and

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. Tenstorrent is seeking talented Physical Design Engineers to implement high-performance blocks for our industry-leading CPU and AI/ML architectures. You'll own the complete implementation flow from synthesis to tapeout, working alongside world-class engineers to push the boundaries of performance, power, and area. If you're passionate about crafting silicon that powers the future of AI computing and thrive on solving complex design challenges, we want you on our team. This role is hybrid , based out of Austin, TX, Santa Clara, CA or Fort Collins, CO. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are A hands-on engineer with deep expertise in SOC/ASIC physical design and a track record of successful tapeouts. Passionate about optimizing PPA through innovative implementation techniques and close RTL collaboration. Strong problem solver who excels at debugging complex issues across design hierarchies. Collaborative team player who thrives in fast-paced, technically challenging environments. What We Need BS/MS/PhD in EE/ECE/CE/CS with proven experience in synthesis, PnR, and timing closure on taped-out designs. Expertise with industry-

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. We’re looking for a Staff Forward Deployed Engineer who’s excited to build with the engineers using the AI computers Tenstorrent makes. You will create continuity between customers, engineering, and AI inference service products. This is an engineering role first: you contribute production code, operate deployments, and you can explain a trade-off to customer leadership as clearly as to core engineering teams. This is a high-autonomy role with direct customer impact. This role is remote, based out of North America, with preference near one of our main hubs: Santa Clara, CA; Austin, TX; or Toronto, ON. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are You understand how accelerator compute, memory, and networking topology constrain AI workloads, and don't treat hardware as a black box. You're an early adopter of AI for your work from coding to building agentic workflows that multiply your impact. You work directly with customers to understand their challenges and provide effective solutions. You are comfortable debugging across the full inference stack: from failing requests, through the serving layer, down to OOMs or kernel dispatch if n

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. As our TT-Distributed Software Engineer, you will develop and optimize distributed software systems that power the most efficient and highest-performing AI and HPC clusters. In this role, you'll work on distributed programming across multiple nodes, utilizing systems programming, inter-node communication, and Tenstorrent’s scalable architectures to advance the state-of-the-art distributed inference and training infrastructure. This role is hybrid, based out of Santa Clara, CA; Austin, TX; or Toronto, ON. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are Strong C or C++ engineer with solid foundations in systems programming, operating systems, and distributed systems principles. Enthusiastic about distributed computing, including IPC, socket programming, and cluster resource coordination. Comfortable reasoning about scalability, fault tolerance, and performance across multi-node environments. Curious and first-principles thinker who challenges conventional approaches to distributed system design. Motivated to grow into a deep technical expert in large-scale distributed AI infrastructure. What We Need Architect, implement, and optim

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. Tenstorrent is seeking a SoC Design Verification Engineer to lead pre-silicon verification of the Beowulf SoC, with focus on the Compute Subsystem (CSS), DDR memory subsystem, and Fabric NoC. This role will drive coverage, coherency, memory traffic, connectivity, error handling, and bring-up features critical to silicon success. This role is hybrid, based out of Boston, MA; Toronto, ON; or Santa Clara, CA. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are Deeply curious about SoC architecture, compute systems, DDR behavior, and Fabric NoC/interconnect verification. Expert in UVM, SystemVerilog, coverage-driven verification, assertions, and subsystem-level debug. Experienced in verifying compute subsystems, DDR controllers and PHY-facing logic, NoC/interconnect protocols, coherency, ordering, and data movement. Comfortable with reset, power management, error handling, performance, and high-concurrency system scenarios. Proactive, detail-oriented, and effective in cross-functional technical discussions. Familiar with Python, C/C++, Tcl, CocoTB, or similar verification automation tools. What We Need Develop and own scalable verification environmen

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. We are looking for a talented engineer to join our CPU design team and lead the front-end RTL physical implementation team. Drive CAD flows on multiple process technologies while working closely with core micro-architects to refine CPU core configurations and optimizing PPA. You’ll work on a CPU based on RISC-V ISA, collaborating with DV, PD, RTL and performance teams to deliver a functional, timing, and power-converged design. This role is hybrid, based out of Austin, TX or Santa Clara, CA. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are An expert in physical design practices used to optimize PPA Experienced in high-performance physical design. Proficient in RTL coding (Verilog/VHDL) and familiar with industry-standard tools for simulation and power analysis. Skilled in synthesis, place and route tools including flows and physical design methodology. Background in CPU micro-architecture. What We Need Own front‑end physical implementation and PPA definition for a high‑performance RISC‑V CPU and CPU subsystem Work closely with microarchitects and RTL designers to “make the IP better” by optimizing frequency, power, and area

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. We are looking for a Sr. Staff Design Verification Engineer to lead end-to-end verification efforts for our advanced CPU and AI compute platforms. This role is ideal for seasoned engineers with deep expertise in CPU verification who excel at driving complex test plans to closure, mentoring teams, and leveraging modern AI tools to accelerate innovation. This role is hybrid, based out of Boston, Toronto, Ottawa or Santa Clara. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are Proven track record leading end-to-end CPU verification across processor cores, caches, interconnects, interrupts, MMU/IOMMU, and cache coherency protocols, with multi-chip and emulation experience a plus. Expert in creating comprehensive test plans and building simulation testbenches using SV-UVM, C/DPI, and Cocotb. Skilled in managing high-volume regression execution, complex failure triage, and driving test plans and coverage metrics to closure. Experienced leader and mentor dedicated to guiding junior engineers and fostering verification best practices across teams. Proficient in leveraging modern AI tools like Copilot, Cursor, Claude, Gemini, and ChatGPT to optimize ver

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. We are seeking a Senior Cost Accounting Manager to join our world-class accounting team. You will play a critical role in owning manufacturing cost accounting — including inventory, fixed assets, and COGS — building out standard cost processes, and partnering cross-functionally with Supply Chain, Sales, and R&D to drive accurate, scalable financial reporting as we grow toward IPO readiness. This role is hybrid, based out of Austin, TX; Santa Clara, CA; or Toronto, ON. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are Accounting or Finance degree; CPA strongly preferred. 8+ years in manufacturing or hardware cost accounting. Deep U.S. GAAP knowledge for inventory, fixed assets, and COGS. Expert with standard costing, variance analysis, and cost roll-ups. Comfortable turning Supply Chain, Sales, and R&D activity into accurate results. What We Need Own inventory, fixed asset, and COGS accounting under U.S. GAAP. Build and scale the cost accounting function for IPO readiness. Maintain and improve standard costs, updates, and cost roll-ups. Analyze manufacturing variances and partner with Operations on actions. Lead COGS and mar