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Bilingual Customer Experience Specialist Jobs

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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Title: Behavioral Health Specialist - Requires LCSW, LCPC or LMFT - Bilingual Spanish Required Company: Oak Street Health Role Description: The purpose of a Behavioral Health Specialist at Oak Street Health is to provide care management services and to provide evidence-based short-term psychotherapy to our patients with behavioral health needs. The Behavioral Health Specialist is a key resource for Care Teams across a region of Oak Street Health primary clinics. They are responsible for coordinating and supporting behavioral healthcare for our patients, in collaboration with Care Teams and a psychiatric consultant. The Behavioral Health Specialist will assess the needs of patients, make referrals to appropriate behavioral health resources and specialists, and provide short-term counseling and evidence-based treatments as indicated. This role has the potential option for remote work days based upon achievement and maintenance of program metrics. Core Responsibilities: Collaborate with the primary care teams to identify appropriate patients to refer to the Oak Street Behavioral Health Program Screen and assess patients for common mental health and substance use disorders Develop care plans and provide or facilitate referrals to Oak Street’s psychiatric consultant and/or external resources Provide s

I
IDEO
📍 Shanghai• Full-time
15 days ago

Come create impact with us. IDEO Shanghai is looking for a Chinese/English bilingual Director who will contribute to leading world-class design through craft leadership, working closely with our clients to explore new ways of collaborating, and support his or her leadership team by providing support in delivering on IDEO Shanghai’s business strategy. Why is this role important for IDEO’s work? You will be part of IDEO Shanghai’s leadership team in a variety of capacities including business development, mentoring, brand building, and craft excellence. You will make the biggest impact by developing, managing and executing a business development strategy that capitalizes on the range of product opportunities in the market, as well as ensuring that IDEO’s design capabilities are properly represented to meet and exceed the client’s needs and expectations. Your skill set is critical to our work because you have the ability to cultivate client relationships and support the development of world-class designers. Once here you will: Create and lead new collaborations with our client partners on a long-term basis. Designing new ways in which IDEO can deliver value and inspire the Chinese market. Partner with Enterprise leaders in developing business opportunities Support the development of portfolio strategy, including but not exclusive to network building, client engagement strategy, portfolio message, and offer development. Support project work throughout the year by bringing in the client's perspective and contributing to project content development. Recommended approach for proactive network development / engagement to the target audience What does IDEO offer you? IDEO is a place unlike any other. It’s a place where you can solve diverse challenges for our clients and the organization, alongside thoughtful individuals who lead with curiosity, empathy, and optimism. Sure we work hard, but we also craft moments that allow our community to pause, create, and connect. We

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A
1mo ago

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Airbnb a pris le jour en 2007 lorsque deux Hôtes ont accueilli trois invités dans leur maison de San Francisco, et compte depuis lors plus de 4 millions d'Hôtes qui ont accueilli plus d'un milliard d'invités dans presque tous les pays du monde. Chaque jour, les Hôtes proposent des séjours et des expériences uniques qui permettent aux invités de se connecter de manière plus authentique aux communautés. La différence que vous ferez : Nous sommes à la recherche d'une candidate ou d'un candidat dévoué et enthousiaste pour assurer une gestion exceptionnelle du service à la clientèle au sein de la communauté Airbnb, à titre de superviseur ou superviseure. La personne idéale est hospitalière, analytique et déterminée à offrir les plus hauts standards de service par le coaching et le perfectionnement de son équipe. Le ou la superviseur(e) appuie un ou plusieurs services internes du service à la clientèle (CS). Il s'agit d'un rôle de leadership opérationnel exigeant une expérience substantielle en service à la clientèle et en gestion d'équipe. Les superviseurs et superviseures encadrent des équipes d'environ 10 à 15 ambassadeurs et ambassadrices et doivent être en mesure de guider et de perfectionner leur équipe en faisant preuve de compétences de service à la clientèle de premier ordre. De solides compétences organisationnelles ainsi que la capacité de gérer à la fois le travail en temps réel et le travail planifié sont également requises. La personne doit aussi être adaptable et réactive dans notre environnement au rythme soutenu, parfois sous pression, tout en demeurant flexible, proactive, ingénieuse, efficace et en

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