Business Lead Jobs

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Financial Crimes team plays a critical role in ensuring a healthy financial ecosystem and maintaining trust in Stripe's platform. We ensure that prohibited parties cannot utilize our services and identify bad actors engaging in money laundering, terrorist financing, or other financial crimes. As Stripe’s user base and global footprint grows dramatically, this team is essential for mitigating risk and upholding regulatory compliance, directly contributing to Stripe's mission of increasing the GDP of the internet safely and responsibly. What you’ll do As a Risk Operations Analyst you will be working to ensure our policies, operations, and workflows align to the needs of our financial partners. You will be accountable for workflows impacting a variety of cross-functional internal and external stakeholders to identify and assess regulatory, contractual, and partner risk. Further, you will influence and advise operational teams in building out scalable operational processes to ensure compliance with service level agreements, routine reporting, and overall risk mitigation. Responsibilities <li style="font-weight: 400;&

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Financial Crimes team plays a critical role in ensuring a healthy financial ecosystem and maintaining trust in Stripe's platform. We ensure that prohibited parties cannot utilize our services and identify bad actors engaging in money laundering, terrorist financing, or other financial crimes. As Stripe's user base and global footprint grow dramatically, this team is essential for mitigating risk and upholding regulatory compliance, directly contributing to Stripe's mission of increasing the GDP of the internet safely and responsibly. What you'll do As a Risk Operations Analyst, you'll work to ensure our policies, operations, and workflows align with the needs of our financial partners. You'll be accountable for workflows impacting a variety of cross-functional internal and external stakeholders to identify and assess regulatory, contractual, and partner risk. Further, you'll influence and advise operational teams in building out scalable operational processes to ensure compliance with service level agreements, routine reporting, and overall risk mitigation. Responsibilities • Demonstrate sound judgment and an ability to navigate non-binary, high-risk decisions • Adhere closely to process while still constantly quest

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team As Stripe’s user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripe’s portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams. What you’ll do Stripe is launching Stripe Delivery Centers - a new global team to design, implement and grow Stripe’s operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, driving process improvements and that want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe’s growth. In this role, you will recruit, manage, and develop a group of Operations Associates that are focused on user support. This person will cultivate the happiness of their team members while guiding them to be the best they can be, through feedback, coaching, mentoring, and advocacy within the organization. This means helping to set team goals, and using metrics to efficiently measure and guide team performance in pursuit of those goals. To b

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise, and our mission is to provide all Stripe Users with the best support experience possible. Today, Stripe handles over a million support cases per year and processes millions of internal transactions. We're going to achieve excellence by thinking of support in a novel, solution-oriented way, and viewing operations as an integral enabler of all of Stripe's growth. Stripe has unique operational problems resulting from both our type of scale and the type of businesses we partner with as a result of "growing the GDP of the Internet." Stripes leverage their understanding of our products, the financial industry and money movement, and our processes to support both internal and external users. Doing so requires us to invest significant resources into building this experience ourselves. About the team At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll b

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The SaaS Platform Partnerships team is part of our Go-to-Market organization, and supports new and existing SaaS Platforms in developing and growing their embedded payments and finance businesses. We work closely with platforms as a channel partner to incubate growth tactics and scale them into benefits of our program, Stripe Partner Ecosystem. PDMs act as the R&amp;D arm of this program — testing new growth approaches with a small number of platforms, measuring what works, and then codifying those tactics into structured resources that Stripe's broader account team can deliver at scale. In parallel, we work with product teams to embed the learnings directly into Stripe’s products. We are seen as trusted advisors and experts in SaaS Platforms. What you’ll do This role will be an early EMEA hire for the SaaS Platform Partnerships team, working closely with the GTM team. There are three key components of this role: (1) providing strategic advisory to strategic platforms, (2) developing and validating EMEA-specific growth tactics, and (3) scaling successful tactics into structured benefits available across the broader Stripe Partner Ecosystem and to SaaS Platforms on Stripe. You will be an expert

Product Counsel, Money Movement Legal (Asia-Pacific) Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Product Legal team at Stripe manages the legal and regulatory aspects of designing, building, and launching products and services. The team works on technical, commercial, and regulatory matters and advises product, engineering, and partnerships teams on issues across financial services, business, and technology. This role supports the Money Movement and Storage business across Asia-Pacific. The business includes stored-value and e-money, foreign exchange, cross-border transfer, stablecoin and digital asset, and other financial products. The team helps ensure these products comply with applicable laws and regulations while supporting responsible product development and commercialization. What you'll do As Product Counsel, you'll advise teams on the legal and regulatory considerations for money movement products across Asia-Pacific. You'll partner with product, engineering, partnerships, compliance, risk, marketing, and Legal teams to navigate emerging requirements and bring products to market. Responsibilities Help the Product Legal team deliver products that comply with laws and contractual commitments to users globally Advise product teams on the intersection of technological innovation, e-commerce user experiences, and financial services compliance Collaborate with product, engineering, partnerships, compliance, risk, and marketing teams on product development and commercialization

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Startup Products team builds Stripe Atlas and other products that help founders start and run a company, from anywhere in the world. We believe that startups are one of the most effective ways to solve the world's problems, and we want to give founders a running start — and keep them running. We help founders form their company, raise capital, execute critical legal agreements, access the internet's best tools, and automate operations while feeling ambitious, smart, and assured. Our goal is to create more startups that get to product-market fit, fast. Our team is composed of high-agency, high-ownership product thinkers, who genuinely care about helping founders and making it easier to start and run a startup. Every person on the team is responsible for making our product the best it can be, and for ensuring our roadmap contains the highest impact ships for founders. What you’ll do Responsibilities Design, build, and maintain, user-facing experiences, services, APIs, and systems Make effective tradeoffs that consider business priorities, user experience, and a sustainable techni

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Capital team is responsible for managing the end-to-end risk strategy for Stripe's lending product. The team is based in the US and Canada, and is composed of curious, driven, and analytical individuals who are passionate about using their skills to shape the future of Stripe. We partner closely with Stripe's engineering, data science, product, and servicing teams to leverage existing platforms, integrate industry best practices, and develop novel solutions to evaluate and manage credit risk. If you are interested in joining a fast-growing organization and applying your experience to shape the future of Stripe, we encourage you to apply. What you’ll do As a key member of the Capital team, you will have the opportunity to shape the future of Stripe's credit policy by driving meaningful changes to the risk and underwriting framework. You will leverage Stripe's vast data assets to formulate your recommendations and work closely with our partners and, where applicable, leverage third-party data. We are a small and lean team, which means you will have the autonomy and the responsibility to manage end-to-end risk initiatives. Responsibilities Architect and implement credit policies based on Stripe's proprietary data and selected industry data to target, price, and size capital products. Utilize your analytical and technical skills to provide credit risk recommendations, deliver insights, and support strategic business decisions. Collabor

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Capital team is responsible for managing the end-to-end risk strategy for Stripe's lending product. The team is based in the US and Canada, and is composed of curious, driven, and analytical individuals who are passionate about using their skills to shape the future of Stripe. We partner closely with Stripe's engineering, data science, product, and servicing teams to leverage existing platforms, integrate industry best practices, and develop novel solutions to evaluate and manage credit risk. If you are interested in joining a fast-growing organization and applying your experience to shape the future of Stripe, we encourage you to apply. What you’ll do As a key member of the Capital team, you will have the opportunity to shape the future of Stripe's credit policy by driving meaningful changes to the risk and underwriting framework. You will leverage Stripe's vast data assets to formulate your recommendations and work closely with our partners and, where applicable, leverage third-party data. We are a small and lean team, which means you will have the autonomy and the responsibility to manage end-to-end risk initiatives. Responsibilities Architect and implement credit policies based on Stripe's proprietary data and selected industry data to target, price, and size capital products. Utilize your analytical and technical skills to provide credit risk recommendations, deliver insights, and support strategic business decisions. Collabor

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team What you’ll do Responsibilities Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Preferred qualifications <li style="font-weight: 400;&qu

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As a Senior Solutions Engineer, you are the technical and consultative partner to the New Business and Account Management teams — enabling customers to understand and realize the value of Trustpilot’s platform during the sales process. You are responsible for translating customer needs into tailored solutions, designing integration approaches, and delivering technical credibility that drives confidence and conversion. Your work bridges technology and business outcomes, ensuring every deal is both commercially and technically sound. This is a high-impact, customer-facing role that combines technical expertise with commercial influence. Success is measured by deal conversion rates, technical win rates, and the quality of handover to implementation. What you’ll be doing: Technical Discovery: Partner with Account Executives to uncover customer needs, system environments, and integration requirements. Solution Design: Develop clear, scalable solutions that meet business objectives and align with technical feasibility. Product Demonstrations: Deliver tailored demos and presentations that articulate Trustpilot’s value, flexibility, and ROI. Proof-of-Concepts: Support pilot programs to validate functionality, integration, and impact prior to contract signature. Technical Enablement: Act as a trusted advisor throughout the sales cycle — answering technical questions and resolving blockers. Cross-Functional Collaboration: Work closely with Product, Engineering, and Implementation teams to ensure solution integrity and smooth handover. Documentation & Knowledge Transfer: Maintain accurate documentation for proposed solutions and integration re

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! Summary Overview: In this role, you will be responsible for nurturing relationships with partner agencies to further extend Trustpilot’s reach and achieve revenue goals. As well as collaborating with key internal stakeholders, you will be a trusted advisor, developing long-term relationships and success plans for our agency partners, ensuring that the maximum value is gained from Trustpilot products. What you’ll be doing: Nurture existing relationships and create new partnerships with digital/ecommerce agencies Present and demonstrate Trustpilot’s proposition to the interested prospects Manage relationships with partners to build continued business success Be available to our partners to support both their needs and the needs of their clients Work with marketing and other key stakeholders to drive activity and events to create and nurture pipeline Be responsible for achieving established revenue goals through the development and education of Trustpilot’s partners Who you are: You have experience and knowledge within E-commerce, online marketing, sales or equivalent. Extensive experience in operating, building and maintaining relationships with agency partners Be commercially driven. Track record of consistently meeting and exceeding targets Strong collaborative skills with a proven track record of new business via partnerships Strong understanding of the ecommerce/SaaS space. Knowledge or relationships within the Shopify ecosystem are a bonus Ability to effectively present and educate at all levels from account managers to agency owners/executives on Trustpilot’s ethics, consumer and business propositions as well as partnership value

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As a Solutions Engineer, you are the technical specialist supporting the New Business and Account Management teams. Your goal is to help customers understand the practical value of Trustpilot’s platform. You are responsible for executing technical demonstrations, validating product fit, and ensuring that prospects have the technical confidence to convert. You bridge the gap between technical features and customer requirements to drive consistent commercial results What you'll be doing: Technical Discovery: Support Account Executives in uncovering customer needs and existing system environments. Product Demonstrations: Deliver tailored demos and presentations that articulate Trustpilot’s value, flexibility, and ROI. Solution Delivery: Configure and present standard solutions that address specific customer pain points and business goals. Proof-of-Concepts: Manage pilot programs to validate functional requirements and technical impact before signing. Technical Enablement: Act as a trusted advisor throughout the sales cycle — answering technical questions and resolving blockers. Cross-Functional Collaboration: Work closely with Product, Engineering, and Implementation teams to ensure solution integrity and smooth handover. Documentation & Knowledge Transfer: Maintain accurate documentation for proposed solutions and integration requirements. Feedback Loop: Capture recurring customer feedback and insights to inform product Who you are: Proven experience in a technical customer-facing role, such as Sales Engineering, Technical Support, or Implementation. Proficiency in web technologies, including APIs, JavaScript, and standard SaaS integratio

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As a Technical Account Manager (TAM), you are the post-sales technical partner for Trustpilot’s most complex and high-value customers. You ensure smooth technical onboarding, integration success, and long-term stability by acting as the bridge between Customer Success, Product, and Engineering. You are accountable for optimizing technical performance and adoption across your portfolio — driving customer satisfaction, operational excellence, and contributing to strong Business Adoption and Gross Renewal Rate (GRR) results. This role bridges Customer Success and technical delivery. You are instrumental in ensuring customer satisfaction, minimizing time-to-value, and maintaining reliable integrations that enable long-term retention and advocacy. What you'll be doing: Technical Onboarding & Implementation: Oversee or support technical setup, API integration, and configuration for assigned customers. Ongoing Technical Assistance: Serve as the primary technical contact post-launch, ensuring performance, uptime, and issue resolution. Adoption & Optimization: Partner with Customer Success Managers to monitor product usage and ensure customers fully leverage Trustpilot’s technical capabilities. Customer Advocacy: Represent customer technical needs to Product and Engineering teams; drive prioritization of key issues or improvements. Issue Management: Manage escalation paths and coordinate resolution of critical technical incidents. Documentation: Maintain technical records, integration details, and knowledge base articles for customer reference. Cross-Functional Collaboration: Work closely with Product, Support, and Success to ensure a cohesive cus

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As a Technical Account Manager (TAM), you are the post-sales technical partner for Trustpilot’s most complex and high-value customers. You ensure smooth technical onboarding, integration success, and long-term stability by acting as the bridge between Customer Success, Product, and Engineering. You are accountable for optimizing technical performance and adoption across your portfolio — driving customer satisfaction, operational excellence, and contributing to strong Business Adoption and Gross Renewal Rate (GRR) results. This role bridges Customer Success and technical delivery. You are instrumental in ensuring customer satisfaction, minimizing time-to-value, and maintaining reliable integrations that enable long-term retention and advocacy. What you'll be doing: Technical Onboarding & Implementation: Oversee or support technical setup, API integration, and configuration for assigned customers. Ongoing Technical Assistance: Serve as the primary technical contact post-launch, ensuring performance, uptime, and issue resolution. Adoption & Optimization: Partner with Customer Success Managers to monitor product usage and ensure customers fully leverage Trustpilot’s technical capabilities. Customer Advocacy: Represent customer technical needs to Product and Engineering teams; drive prioritization of key issues or improvements. Issue Management: Manage escalation paths and coordinate resolution of critical technical incidents. Documentation: Maintain technical records, integration details, and knowledge base articles for customer reference. Cross-Functional Collaboration: Work closely with Product, Support, and Success to ensure a cohesive cus