Business Operations Analyst Jobs

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Design, develop, maintain, and support application programming interfaces (APIs), backend services, and distributed systems using Ruby, Java, Go and Scala. Build, test, deploy, and maintain software infrastructure to support large-scale production systems. Design and develop software systems using analytical techniques and mathematical models to evaluate system performance, predict outcomes, and assess design tradeoffs. Develop and execute software testing, validation, debugging, and documentation procedures to ensure system reliability and performance. Diagnose and resolve production issues across multiple services and layers of the technology stack. Analyze user needs and software requirements to determine technical feasibility, design approaches, and implementation timelines within cost and resource constraints. Collaborate with cross-functional engineering teams to design and implement new features for large-scale systems. Design and build systems to securely store, manage, and modify production data and services. Improve engineering standards, development tools, and software development processes to enhance system quality and efficiency. Who you are Minimum requirements Must have a Bachelor's degree or foreign equivalent in Computer Science, Software Engineering, or a related field, plus 2 years of software development experience. Must also have 2 years of experi

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Architect, build, and maintain robust APIs, services, and systems across engineering teams using Ruby and Java; Act as a domain expert of the payments family of Stripe products, and in particular various payout methods and underlying rails used in US / UK; Build and enhance software infrastructure, encompassing the complete development lifecycle from coding to testing, deployment, debugging, and maintenance; Design software systems leveraging scientific analysis and mathematical models to predict and measure design outcomes; Contribute to core interface design and write code; Serve as a role model for how great software should be written; Contribute code changes in every layer of the stack, from launching a net new payout method API to making a UI change in the Stripe Dashboard for the Stripe Connect product; Scope and lead technical projects, laying the groundwork for early-stage products to iteratively evolve and scale; Engineer payments integration with banking partners to launch new markets, payout methods, and capabilities, while ensuring reliability and scalability; Work with engineers across the company to build new features at large-scale; Design and implement secure systems for sensitive data storage; Work with engineers across the company to understand when existing infrastructure can be leveraged vs. when building a bespoke solution is necessary

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Design, build, and maintain APIs, services, and systems across Stripe’s engineering teams using Java, Ruby, Scala, and Go Build software infrastructure, including developing, testing, and deploying it Design and develop software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design Engineer payments integration with various financial partners software systems Design APIs and underlying data models to support complex financial abstractions and multi-party integrations, enabling flexible billing and settlement configurations across international markets Develop and direct software system testing and validation procedures, programming, and documentation Debug production issues across services and multiple levels of the stack Analyze user needs and software requirements to determine the feasibility of design within time and cost constraints Work with engineers across the company to build new features at large-scale Build new systems to securely store sensitive data; Improve engineering standards, tooling, and processes Integrate observability tools and alerting mechanisms (Datadog, Prometheus) into high-traffic production systems, defining SLAs and real-time diagnostics to meet the reliability standards required by financial partners Mentor junior engineers, lead technical design reviews, and establish best practices in code quality, system design, re

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe provides regulated payments and financial services products, and also has a number of regulated subsidiaries, including in the United States (Money Transmitter and lending licenses). These licenses have programs of periodic and ad hoc regulatory reporting stemming from license requirements, and are critical aspects of the supervisory mechanisms for these entities. The Global Regulatory Reporting team leads the process by which we report regulatory data externally to regulators in support of our payments licenses. What you'll do In this role, you'll support the Global Regulatory Reporting team by partnering with Legal, Compliance, Accounting, Business and Product, and Data Analytics teams across Stripe to maintain the Stripe North American regulatory reporting program. This includes understanding and documenting the applicable regulatory reporting requirements in the region, implementing systems and processes for comprehensively tracking those requirements for each of the Stripe North American entities, maintaining the end-to-end processes for the collation of data, production of reports, and continuously monitoring compliance to meet the expectations of regulators. Stripe is both a technology company and a financial services company, and you'll need to be comfortable straddling both of those worlds every day. You'll enjoy dealing with that puzzle, seeking creative solutions and moving quickly, often in the face of ambiguity. Respo

Title: Manager/Sr. Manager - VOC Research About Us: Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants. About the Role:We are looking for a customer-centric and execution-oriented VOC Research Executive to support user research and voice-of-customer initiatives for Paytm Money. The role involves conducting qualitative and quantitative research, managing research operations, and generating actionable insights to improve user experience and business outcomes. ResponsibilitiesManage and maintain focus groups across different investor and trader cohorts for qualitative and quantitative research initiatives. Conduct research with internal and external users to derive actionable insights for business and product teams. Coordinate research operations including vendor payments, user incentive distribution, and participant management. Build detailed user personas across various cohorts such as scalpers, swing traders, and long-term investors. Develop and maintain a knowledge base capturing investor and trader behavior patterns on the platform. Support business and product teams with insights across acquisition, activation, retention, and reactivation journeys. Prepare research summaries, reports, and presentations with clear recommendations. Work closely with cross-functional stakeholders to ensure smooth execution of VOC initiatives. Expectations/ Requirements: Minimum 2 years of Research and Analytics, with Stock Broking Industry experience. Strong communication

Title: AM/DM - VOC Research About Us: Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants. About the Role: We are looking for a customer-centric and execution-oriented VOC Research Executive to support user research and voice-of-customer initiatives for Paytm Money. The role involves conducting qualitative and quantitative research, managing research operations, and generating actionable insights to improve user experience and business outcomes. Responsibilities: Manage and maintain focus groups across different investor and trader cohorts for qualitative and quantitative research initiatives. Conduct research with internal and external users to derive actionable insights for business and product teams. Coordinate research operations including vendor payments, user incentive distribution, and participant management. Build detailed user personas across various cohorts such as scalpers, swing traders, and long-term investors. Develop and maintain a knowledge base capturing investor and trader behavior patterns on the platform. Support business and product teams with insights across acquisition, activation, retention, and reactivation journeys. Prepare research summaries, reports, and presentations with clear recommendations. Work closely with cross-functional stakeholders to ensure smooth execution of VOC initiatives. Expectations/ Requirements: Minimum 4 years of Research and Analytics, with Stock Broking Industry experience. Strong communication and stakeholder m

About the Team The Analytics team is looking for Data Scientists to guide measurement, strategy, and tactical decision-making using Advanced Analytics approaches, as we expand our platform across the globe. Data Scientists at DoorDash work to uncover insights and turn them into actionable recommendations, helping drive decisions for the entire organisation. Analytics is very integral to all operational areas at DoorDash. About the Role Data Science at DoorDash involves diving deeper into our data to solve crucial business problems, ideate & run experiments to solve for insights gleaned from this deep dive and work with a cross-functional team to drive real-world operational change. This is a rare operational and actionable data-driven experience. We solve many exciting challenges from all three sides of our marketplace including customer acquisition, balancing supply and demand, fraud and support, marketing, marketplace efficiency, and more. If you enjoy finding patterns amidst chaos, are excited to build a market from 0 to 1, and have experience using analytics to affect revenue, growth, operations or beyond, we're looking for someone like you! You're excited about this opportunity because you will… As a senior Individual Contributor, mentor and influence junior Data Scientists in investigating complex issues and uncovering key drivers of our business Influence the Product and Operations roadmap by making actionable recommendations based on data Interface frequently with senior leadership to showcase your team’s work and tackle complex business problems Drive measurement strategy for the area under scope, defining success metrics and implementing best practices around experiment design and statistical analysis Develop a strategic learning roadmap based on data observations, strategic questions, and hypotheses We're excited about you because you have… A degree in Math, Physics, Statistics, Economics, Computer Science, or a similar domain 8+ years of experi

About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. MAKE AN IMPACT Role Description Key Responsibilities Drive complex enterprise data transformation initiatives involving data analytics, reference data, data quality, regulatory data, reconciliation, and large-scale data transformation and migration programs. Act as a senior client-facing leader, engaging with global stakeholders across business, operations, technology, data governance, and executive leadership. Provide delivery leadership across interconnected workstreams including business analysis, migration, testing, process transformation, and coexistence/cutover planning. Establish strong program governance, execution discipline, escalation management, and cross-stream coo

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior AI and Data Specialist About the job This position will be responsible for unlocking exceptional growth for Twilio’s customers and business. We are seeking a high-achieving individual to join Twilio’s Strategy & Operations team within the Industry Relations & Strategic Growth organization. In this high-visibility role, you will use data analysis, scripting, and agentic workflows to improve product quality, fight fraud, reduce billing errors, and optimize gross margins for our global telecommunications network. You will build root-cause-analysis tools and automations that query complex datasets, uncover trends, drive human decisions, and allow business partners to self-serve data insights. To achieve this, you will collaborate closely with Carrier Relations to define business requirements, engage with Enterprise Technology and Engineering to build data pipelines and governance, and partner with Produc

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior AI and Data Specialist About the job This position will be responsible for unlocking exceptional growth for Twilio’s customers and business. We are seeking a high-achieving individual to join Twilio’s Strategy & Operations team within the Industry Relations & Strategic Growth organization. In this high-visibility role, you will use data analysis, scripting, and agentic workflows to improve product quality, fight fraud, reduce billing errors, and optimize gross margins for our global telecommunications network. You will build root-cause-analysis tools and automations that query complex datasets, uncover trends, drive human decisions, and allow business partners to self-serve data insights. To achieve this, you will collaborate closely with Carrier Relations to define business requirements, engage with Enterprise Technology and Engineering to build data pipelines and governance, and partner with Produc

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Data Center Engineer , you'll help us scale our Core/Edge Data Centers and hardware infrastructure at a time of incredible growth for our business. At Roblox, you'll have boundless opportunities to shape the future of the Imagination Platform™ and demonstrate your passion for delivering thoughtful solutions in front of a global audience. If you know what it takes to build and operate hardware infrastructure that can sustain millions of concurrent players year-round and you take play as seriously as we do, you'll fit right into our highly experienced and ever-expanding engineering team. You will report to the Technical Lead Data Center Engineer. You will: Develop and maintain the Core/Edge Data Center and hardware infrastructure to meet the large scale and real-time requirements of our Imagination Platform™ to ensure our community has an awesome experience anywhere in the world. This includes all aspects of the server, network infrastructure, power, and environmental life cycles. Own efforts to track and mitigate systemic issues preventing hosts from returning to service. Identify and solve critical problems and prevent them from re-occurring via root cause analysis and giving rec

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Technology, Data, and Intelligence (TDI) Team Okta is the leading independent identity provider. The Technology, Data, and Intelligence (TDI) organization is the engine that powers Okta's global workforce, providing the technology and systems that enable our employees to do their best work. The Staff Security Engineer Opportunity We are seeking a highly skilled and hands-on Staff Security Engineer with a DevSecOps & Issue Management focus to join the TDI Security team. In this role, you will be embedded directly within our technical environments , working side-by-side with engineering and operations teams to strengthen Okta’s security posture across infrastructure, cloud, and business systems. This is a tactical and strategic role; you will build a centralized Security Posture Analytics and Reporting capability that aggregates findings, remediation status, and risk data across Okta's security tools to improve visibility, accountability, and execution. The focus is on automating issue tracking and ownership assignment, identifying and routing unowned findings, partnering with remediation teams to accelerate closure, and developing remediation solutions where none currently exist. Longer term, leverage AI to simplify security posture management, increase trust in the data, automate analysis and prioritization, and provide actionable insights that help TDI proactively manage security risk at scale. The ideal candidate combines deep technical security e

Base Location: Noida (Extensive Pan-India Travel Required) Role Overview We are looking for a high-ownership, execution-first General Manager to drive cross-sell initiatives by working closely with offline business teams and partners across locations. This role is critical in bridging central product and business teams with on-ground leaders, ensuring rapid execution, structured feedback loops, and strong MIS-driven decision making. The role demands significant travel, deep coordination with senior field leaders, and the ability to operate with an entrepreneurial mindset in ambiguous, fast-moving environments. Key Responsibilities ● Act as the single-point owner for driving cross-sell initiatives through offline teams across regions ● Travel extensively across cities to work with regional and city heads, align on targets, incentives, and execution plans, and resolve on-ground bottlenecks in real time ● Ensure consistent execution of cross-sell programs across all locations ● Drive adoption of new products through offline channels and identify high-potential locations and teams for scaling ● Build and refine cross-sell playbooks in collaboration with central teams based on field learnings ● Act as the voice of the field by gathering structured feedback from frontline teams and leaders ● Translate qualitative on-ground feedback into clear, actionable inputs for product, operations, and leadership teams ● Build and own robust Excel-based MIS dashboards covering cross-sell performance, location-wise metrics, leader-wise performance, and funnel conversion ● Ensure data accuracy, reporting discipline, and timely business reviews ● Use MIS and insights to drive accountability and course correction ● Work closely with senior offline leaders, product, operations, and analytics teams ● Influence without authority and drive alignment across multiple stakeholders Candidate Profile Experience ● 8–14 years of overall experience (flexible for exceptional candidates) ● Strong ex

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. The Senior Network Engineer leads Wizards of the Coast's enterprise network — datacenters, corporate offices, studios, and AWS cloud. Our stack runs on a Juniper/Mist campus fabric, a Palo Alto Networks security edge, and cloud-native AWS connectivity. You'll set technical direction, drive complex initiatives end to end, and mentor the broader team. Come help us build the future of network operations. What You'll Do: Own the architecture, build, and roadmap for our Juniper/Mist campus and branch infrastructure, and lead its evolution across sites and business units. Lead the Palo Alto Networks security stack, from policy architecture to secure-by-design standards across teams. Own end-to-end AWS cloud network implementation — VPC, Transit Gateway, Direct Connect/VPN, Route 53 — and hybrid connectivity, including BGP, OSPF, and SD-WAN traffic engineering at scale. Drive automation and AI adoption across network operations, from config deployment to AI-powered monitoring, observability, and root-cause analysis. Be the go-to for critical issues, and mentor less-experienced engineers through code review, troubleshooting, and skill-building. What You'll Bring: 10+ years in enterprise network engineering — routing, switching, wireless — with deep expertise in Juniper (EX/QFX/SRX, Mist) and/or Cisco (Catalyst, Nexus), plus hands-on work with intelligent ops tools like Mist/Marvis at scale. Expert-level BGP, OSPF, SD-WAN, and load balancing chops. You've built these solutions from scratch, not just maintained them! Extensive Palo Alto Net

ABOUT THIS ROLE GHX is standing up a new Human-in-the-Loop (HiTL) operations team in Hyderabad to support its ADM (Automated Document Management) platform — an AI-powered document processing system replacing legacy UiPath automation for GFax North America. The platform processes over 2.2 million Purchase Orders per year and targets a 75–85% fully-automated (touchless) rate. The team handles every document the AI cannot process autonomously. The Operations Supervisor is building this team from zero and is accountable for everything within it: throughput, field accuracy, team development, day-to-day operations management, and real-time coordination with GHX Engineering and Product teams in the United States. This is a high-visibility, inaugural role — the team’s accuracy and throughput directly determine the speed and confidence with which GHX can expand the ADM platform beyond GFax North America. KEY RESPONSIBILITIES People & Performance Management — 70% Directly supervise 15-20 Document Review Specialists; own rostering across rotational shifts, attendance tracking, and queue capacity planning against daily document volume Manage operations SLA – TAT, Quality, along with people metrics Own day-to-day operations management: shift rosters and week-offs, leave planning, planned & unplanned shrinkage, absenteeism control, and real-time reallocation of staffing to protect SLAs & operations performance metrics Set and communicate daily, weekly, and monthly throughput, AHT, and accuracy targets; monitor individual and team performance against SLA and productivity standards Participate in and present at weekly, monthly, and quarterly business reviews (WBR / MBR / QBR) — performance against KPIs, root-cause analysis of misses, and committed corrective actions Own the full performance cycle for direct reports, including goal setting, mid-year and annual appraisals, with documented performance ratings, development plans, and calibration against peer supervisors Con