Business Operations Analyst Jobs

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Strategic Account Executive About the job Reporting to the Senior Manager, Strategic Account Rest of Asia, this position is needed to manage relationships with some of our largest current Communications platform customers who consume our messaging, voice and email services. You will be directly responsible for protecting and growing Twilio’s communications business across your assigned customers with a focus on India enterprises. As a Strategic Account Executive, you will drive highly analytical and consultative sales cycles (upsell and cross sell) with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses. This role is cross functional dependent, and your success will depend on building deep partnerships across product management, finance, support, and operations. Responsibilities In this role, you’ll: Manage and expand some of our most important customer accoun

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Strategic Account Executive About the job Reporting to the Senior Manager, Strategic Account Rest of Asia, this position is needed to manage relationships with some of our largest current Communications platform customers who consume our messaging, voice and email services. You will be directly responsible for protecting and growing Twilio’s communications business across your assigned customers with a focus on India enterprises. As a Strategic Account Executive, you will drive highly analytical and consultative sales cycles (upsell and cross sell) with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses. This role is cross functional dependent, and your success will depend on building deep partnerships across product management, finance, support, and operations. Responsibilities In this role, you’ll: Manage and expand some of our most important customer accoun

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. Retail Production Assistant SoFi is seeking a proactive, high-energy Production Assistant to serve as the backbone for our top-producing Retail Mortgage Loan Originators (MLOs). In this role, you aren’t just a support player; you are the engine that keeps the loan origination process moving. You’ll act as the primary bridge between borrowers, realtors, and our internal operations team, ensuring every file is structured for success from day one. If you are detail-focused, tech-savvy, and thrive in a fast-paced environment, we want to talk to you. What You’ll Do Business Development & Retention: Develop and execute targeted marketing strategies to engage the existing book of business for client retention, while proactively building relationships with prospective clients and key centers of influence to drive new-to-bank growth. Loan Structuring & Analysis: Pull and analyze credit reports, review income/asset documentation, and assist MLOs in determining the optimal loan structure for clients. Pipeline Management: Run Desktop Underwriter (DU), stack files for submission, and proactively request/clear underwriting conditions to ensure "on-time" closings. Client Advocacy: Serve as the primary point of contact for borrowers and realtors, providing status updates and maintaining a seamless white-glove

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Accountant. About the job This position is needed to partner closely with cross-functional partners to ensure the accuracy of Twilio’s carrier COGS. You will leverage your experience in automation and data analysis to build and maintain robust processes for contract review, accruals and flux analysis, and provide real-time insights that improve the speed and accuracy of our monthly close. This role is a high-impact position requiring you to combine technical data sets, business acumen and financial reporting. Responsibilities In this role, you’ll focus on: Cross-Functional Partnership: Act as the dedicated Accounting partner to the Carrier Operations team, streamlining information flow and accelerating data integrity between systems. Carrier Contract Review: Read, analyze, and document the financial and accounting implications of complex carrier agreements. Ensure strict tracking of security deposits, minimum comm

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. POSITION SUMMARY CVS Health is seeking a Senior Mainframe Capacity & Performance Engineer to join our Enterprise Infrastructure organization. The Senior Mainframe Capacity & Performance Engineer will serve as a critical technical leader responsible for ensuring the performance, scalability, reliability, and efficiency of our enterprise mainframe environment supporting mission-critical healthcare, pharmacy, and retail applications. As a Senior Mainframe Capacity & Performance Engineer, you will play a key role in capacity planning, workload analysis, performance engineering, and infrastructure optimization across one of the nation's largest and most complex mainframe ecosystems. This position is responsible for proactively monitoring shared mainframe resources, evaluating system utilization trends, identifying performance risks, and providing actionable recommendations to improve overall system health and operational efficiency. The Senior Mainframe Capacity & Performance Engineer will partner closely with Application Development, Mainframe Systems Programming, Infrastructure Engineering, Architecture, Database Administration, Operations, and Business teams to analyze workload behavior, assess resource consumption, identify top consumers, and optimize application performance. This role requires deep expertise in z/OS performance analysis, capacity forecasting, workload managem

About the Role We are seeking a senior Treasury Markets leader to build and lead OpenAI's investment management, FX, interest rate risk management, and debt markets capabilities. This role will own corporate liquidity investment strategy, global currency risk, rate exposure, and the design of market-risk programs across rates, FX, liquidity, counterparty, and other Treasury exposures. The ideal candidate combines CFA-level investment discipline, hands-on derivatives and capital markets execution, strong tax and accounting fluency, and exceptional executive communication. They should be able to translate complex market, hedge, liquidity, capital structure, credit market, rating agency, tax, accounting, risk, and governance topics into crisp executive-ready recommendations, decision memos, and Board-level materials. In this role, your responsibility will include: Investment Management Own investment strategy for corporate cash and liquidity portfolios, balancing capital preservation, liquidity, yield, diversification, counterparty risk, accounting, tax, and regulatory considerations. Lead portfolio construction, investment policy governance, risk monitoring, performance reporting, manager/counterparty oversight, and compliance for corporate investment portfolios. Maintain market intelligence on rates, credit, liquidity markets, fixed income products, external manager performance, and emerging portfolio risks. FX & Cash Flow Hedging Design and operate FX balance sheet and cash flow hedging programs that align exposure management, hedge objectives, accounting treatment, tax considerations, controls, and business needs. Manage FX and derivatives activity across global operations, including exposure analytics, hedge strategy, trade execution, counterparty management, effectiveness tracking, and reporting. Partner deeply with Accounting, Tax, FP&A, Legal, and business leaders to improve exposure visibility and ensure hedge programs are operationally controlled and

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . The Coinbase Internal Audit team is an independent, risk-based function that helps protect and strengthen the company by evaluating the effectiveness of governance, compliance, risk management, and control processes. Operating as the third line of defense, the team partners across the business to deliver objective assurance and practical recommendations that improve operations, support regulatory readiness, and help Coinbase scale with confidence. Coinbase is looking for an Associate Manager to join the Internal Audit team, focused on Financial Crimes Compliance (FCC). This role is based in the United Kingdom (Remote) and will report to the Internal Audit Manager. This individual will take a lead role in executing FCC audits end-to-end, from planning through reporting and validation, while also mentoring junior team members and beginning to take on audit leadership responsibilities. This individual has solid experience working in or with FinTech or financial services, a working knowledge of the applicable regulatory environment, and demonstrated ability to independently manage audit engagements with minimal oversight. What you’ll do: Lead FCC audits from planning through reporting, demonstrating working knowledge of regulatory requirements across the U.S. and globally Own audit scoping, stakeholder management, fieldwork execution, data analysis, and vali

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team & role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. Bitstamp made history in 2011 as the world’s first regulated crypto exchange. Today, we are entering an ambitious new chapter as part of the Robinhood family. The Risk team's mission is to safeguard Robinhood's operations by providing robust second-line oversight of technology and cyber risk. We focus on protecting our customers and maintaining the trust of regulators and partners. We collaborate with security, engineering, and product teams to ensure our technology arrangements are resilient and secure. Our team values rigorous analysis, open communication, and proactive risk management! Together, we ensure that our digital asset and brokerage services scale safely. As ICT Risk Oversight Lead , you will serve as a key representative of the second line of defense for cyber and technology risk, providing independent challenge and oversight across technology operations, major change initiatives, risk appetite monitoring, and cyber and IT governance. In this role, you will review whether the business is operating within our risk appetite, assess the effectiveness of technology-related controls, and support regulatory alignment. You will also help strengthen

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We’re looking for a high-performing strategic finance professional to join our growing Finance team. This role is ideal for someone with 3 - 4 years of experience across investment banking, venture capital, private equity and/or strategic finance who wants broad exposure to company-building inside a fast-scaling AI infrastructure company. Experience in strategic finance is a plus, but not required. You’ll work closely with Finance leadership and partner cross-functionally across the Finance leadership team. THE RESPONSIBILITIES Support company-wide financial planning, forecasting, and budgeting processes Build and maintain operating and financial models across revenue, infrastructure costs, hiring, and strategic initiatives Help prepare board materials, investor updates, and fundraising analyses Partner with business leaders to evaluate investments, acquisitions, pricing, growth initiatives, and operational tradeoffs Analyze consumption and infrastructure metrics including ARR, gross margin, usage trends, retention, and efficiency metrics Drive ad hoc strategic projects including market analysis and scenario planning Improve financial reporting processes, dashboards, and operational rigor as the company scales Act as key data and modeling lead on reporting and analysis Assist with finance operations, procurement, and vendor management as needed Work cross-functionally to turn ambiguous business questions into

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 What You’ll Own Lead, coach, and develop a team of Account Executives focused on the commercial segment across AMER. Drive pipeline generation, deal execution, and consistent attainment of regional revenue targets. Build a strong operating cadence around forecasting, pipeline inspection, deal reviews, rep development, and performance management. Hire, ramp, and retain high-performing talent while creating an ambitious, inclusive, and motivating team culture. Improve sales process scalability through better use of CRM data, performance metrics, and repeatable best practices. Partner closely with Growth, Marketing, Operations, and Product to improve conversion, support important accounts, and remove friction in the customer journey. Reinforce high standards for thoughtful, value-based selling and customer-first leadership. Report on performance, pipeline health, forecast accuracy, and improvement opportunities to senior leadership. Required Qualifications Significant experience leading B2B SaaS sales teams in a commercial, SMB, or mid-market motion. Strong understanding of selling across AMER markets and how regional nuance shapes coaching, hiring, and execution. Proven track record coaching high-performing sellers and improving team productivity, forecast quality, and revenue outcomes. Experience building or scaling repeatable new-business and outbound motions. Strong analytical and operational instincts, with comfort using CRM data, sales metrics, and pipeline insights to drive decisions. Excellent communication, collaboration, and change-management skills. Ability to influence partners across Marketin

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. Role Summary Replit is the world's most widely used AI coding platform, and as we scale, we're rebuilding how compensation works internally from the ground up. This role owns that. You'll go beyond traditional comp management to architect the systems, data infrastructure, and AI-enabled workflows that make fast, consistent, and high-quality compensation decisions possible at scale. You will serve as the architect of our compensation engine: translating compensation philosophy into scalable systems, and leveraging data, automation, and AI to improve speed, accuracy, and transparency. This role sits at the intersection of compensation, product, and systems design. You will partner closely with People Business Partners, Recruiting, Finance, People Operations, and the Data team to embed compensation directly into company workflows—eliminating manual processes and reducing reliance on comp as a service layer. You will shape how we attract, reward, and retain top talent, while building infrastructure that scales with the business. What you'll own Compensation Strategy Evolve our compensation philosophy across cash and equity; design and maintain salary bands, leveling frameworks, and equity structures Ensure market competitiveness while partnering with Finance on cost and workforce planning AI-Native Workflows Design and implement AI-enabled workflows for offers, merit, promotions, and market adjustments Build human-in-the-loop validation frameworks to audit AI-generated recommendations for bias, accuracy, and logic Decision Support & Analytics Operate compensation planning cycles and generate first-pass recommendations for comp decisions Build dashboards and analytical frameworks covering market competitiveness, interna

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Internal Auditor reporting to the Senior Manager, Technology Internal Audit, you’ll help GitLab assess risk and strengthen controls across a technology landscape that includes multi-cloud infrastructure, artificial intelligence and machine learning systems, and modern development practices. This USA-based role supports our Sarbanes-Oxley Act (SOX) program while partnering with Engineering, IT Operations, Security, and business teams to build controls that work in practice, not just on paper. You’ll execute technology audits, turn findings into practical improvements, and use data analytics, au

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As Senior Manager, Internal Audit focused on Audit Automation & Technology Risk, you’ll anchor our Internal Audit operations in Bangalore, India, and lead three connected areas: audit automation and innovation, people and operations for our India hub, and support of our technology risk audit program. Reporting to the VP, Internal Audit, you’ll help position Internal Audit as a strategic partner that gives leaders practical risk insight and helps the business improve. You’ll pioneer data analytics, artificial intelligence (AI)-assisted workflows, and automation across the Internal Audit function; suppo

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role The Enablement & GTM AI function is part of the CRO organization. Enablement is instrumental in helping GitLab grow at a more accelerated pace and achieve our ambitious revenue targets. The enablement organization comprises enablement leads serving the CRO business functions, a centralized content group, AI tech resources, and an operations team. This role reports to the Vice President, Enablement & AI Strategy. What You’ll Do Support two VP organizations (New Business and Sales Development/SMB) with all their enablement needs from content build to training delivery to analytics. Deve

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role SoFi is seeking a Fraud Model Developer to join our Fraud Model Development team. In this role, you will develop, evaluate, and monitor machine learning models that support data-driven fraud and risk decisions across SoFi’s products and services, including Personal Loans, Student Loans, Credit Cards, and Crypto. You will build quantitative and machine learning solutions designed to reduce fraud losses, minimize false positives, lower operational costs, and protect SoFi members. You will also analyze model and product performance, identify key drivers of fraud losses, and translate complex findings into actionable recommendations for business and risk partners. This role requires strong experience in machine learning, statistical modeling, data analysis, and model performance monitoring. You will work closely with Fraud Risk, Fraud Operations, Product, Engineering, Finance, Accounting, and other business teams to develop scalable fraud-modeling solutions and ensure model performance and loss trends are clearly communicated. What you’ll do Develop quantitative, statistical, and machine learning models that reduce fraud losses, minimize false positives, and lower operational expenses associated with fraud complaints and disputes. Aggregate, clean, and synthesize large datasets from multiple data envir