Business Operations Partner Director Jobs

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are You're a seasoned IT support professional who pairs white-glove customer support with the technical depth to solve complex problems independently in a fast-paced environment. You bring sound judgment, professionalism, and the ability to navigate ambiguity without close oversight. As the first IT hire in our new Phoenix office, you'll be the local face of IT while also serving as a key technical resource for Justworkers across all our locations. In this hybrid role (3 days in office, 2 days remote), you'll report to the IT Support Manager and partner with our global IT, Network, and AV teams to keep operations running smoothly across the organization. Beyond core support, you'll bring strong network and AV capabilities to keep the Phoenix office running smoothly — and act as a trusted technical partner to leadership during high-visibility moments. Your Success Profile What You Will Work On IT Support (Primary) Day-to-Day Support: Serve as the primary onsite contact in Phoenix for technical issues across macOS, Windows, mobile devices, and peripherals. Actively support Justworkers across all Justworks offices — providing remote sup

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Corporate Systems Engineering builds and operates the software platforms, integrations, and automations that power Smartsheet’s core business functions across Finance, Sales/GTM, and People & Culture. Our team owns mission-critical systems and workflows that enable how the company hires, sells, bills, pays, reports, and scales. We operate at the intersection of software engineering, enterprise platforms, and business-critical data, treating internal systems with the same rigor, reliability, and product mindset as customer-facing software. The Finance Systems team engineers and operates the platforms that support financial operations, including ERP, procurement, billing, and compliance. We work across configuration, extensibility, and integration to ensure systems are scalable, auditable, and resilient, treating code, configurations, and controls with the same rigor as software. As a Senior Software Engineer I (Finance Systems), you will lead the design, build, and operation of systems and workflows that directly support business execution at scale. You will own complex technical initiatives, partner with Product Managers and stakeholders on technical roadmaps, and mentor junior engineers. You will report into a Manager, Enterprise Systems, and can be based in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Systems Architecture & Optimization: Engineer and lead the end-to-end lifecycle—analysis, prioritization, and tec

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a Senior Solutions Engineer who has a passion for solving complex challenges. In this role, you will partner directly with Sales to provide technical leadership throughout the sales process, navigating intricate deal cycles, providing value-based demonstrations, and serving as a trusted advisor to prospects and clients throughout their evaluations. You will be a force multiplier within the Solutions Engineering organization that is on a mission to grow revenue and to empower anyone to drive meaningful change — for themselves, their businesses, and the world. This role is part of the Worldwide Field Operations Commercial Solutions Engineering team and can be based remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Identify, build, and demonstrate innovative solutions to solve complex business challenges for high visibility Smartsheet customers Lead technical sales engagements, collaborate closely with sales teams to identify customer requirements, summarize challenges, design solutions, and provide technical guidance that demonstrates the value of Smartsheet's offerings Conduct discovery sessions to uncover business processes and challenges to inform the sales and solution delivery strategy Establish yourself as a strategic partner to Sales, Product, Customer Success, and Professional Services to provide a great overall customer experience and drive revenue growth Proactively grow and maintain deep knowledge for all Smartsheet products, services, and compe

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role SoFi is seeking an experienced Mortgage Underwriter to join our growing Mortgage Operations team in Frisco, TX or Charlotte, NC. You’ll review and assess Conventional and FHA loan applications using independent credit judgment, ensuring accuracy, compliance, and speed within a high-throughput production environment. The ideal candidate brings recent mortgage underwriting and demonstrated expertise analyzing complex credit, income, asset, and property documentation. You’ll thrive in a collaborative, metrics-driven culture focused on member experience, quality, and accountability. What You’ll Do Review and underwrite mortgage applications using investor/GSE guidelines. Perform detailed analysis of borrower credit, income, and collateral — including complex and self-employed income calculations. Conduct liquidity tests for business entities using Schedule L (adjusting for inventory-heavy businesses). Make timely, compliant underwriting decisions in line with SoFi and investor standards. Manage a high-volume pipeline, balancing quality (QC) and production SLAs — goal of 5+ new credit decisions per day. Partner closely with processors and loan officers to resolve conditions and ensure efficient loan flow. Identify and escalate potential fraud risk or guideline exceptions. Apply deep working

Upwork Inc.'s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond. Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn , Facebook , Instagram , TikTok , and X ; and learn more about Lifted at Go-Lifted and follow on LinkedIn . Upwork's Match Platform team sits at the heart of how clients and freelancers find each other. As Senior Product Manager for Match Platform, you will own the shared infrastructure that powers matching, personalization, embeddings, and evaluation across multiple product surfaces. This is a high-leverage role: the models, features, and frameworks you build become the foundation that other product and ML teams build on. You will partner closely with engineering, data science, machine learning, analytics, and marketplace operations to reduce duplication, increase reuse of shared capabilities, and drive measurable improvem

We’re looking for a hunter-minded Incubation Account Executive to help launch Command by Asana - our new product purpose-built for software development teams to stay in flow, catalog context, and de-risk releases in real time . In this ground-floor role, you will operate as an extended member of the GM’s team, building repeatable sales plays, navigating complex technical sales cycles, and bringing customer insights directly to Product, Marketing, and Pricing . You will partner closely with CTOs, VPs of Engineering, and cross-functional account teams to show how modern software teams can plan and execute with clarity, not theater . This role is based in our London office with an office-centric hybrid schedule . The standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesdays and Friday . If you're interviewing for this role, your recruiter will share more about the in-office requirements . What you’ll achieve Build and maintain a healthy pipeline of engineering, product, developer productivity, and technology leaders . Partner closely with Asana AEs and CSMs to identify expansion opportunities inside accounts where Asana is already used by business, product, or cross-functional teams . Become a trusted advisor to CTOs, VPs of Engineering, Heads of Product, Engineering Operations, Developer Productivity, Platform, and Technical Program Management leaders . Translate customer pain around sprint planning, backlog health, release forecasting, GitHub handoffs, AI-created work, bug routing, and status visibility into clear Command value narratives . Collaborate with Product Marketing, Product Management, Sales Engineering, and Customer Success to refine the Command sales motion, surface customer feedback, and support successful adoption . Develop and execute territory plans targeting engineering-heavy accounts with strong expansion signals . Document customer learnings, objection patterns, competitive takeaways, an

The Monetization Strategy team drives Asana’s pricing/packaging strategy and execution, helping our customers get more value out of our offerings and capturing a fair share of that value. We work cross functionally to deliver impactful offerings for team productivity and collaboration. We’re helping to define the Work Management category and inventing new ways for teams to work more efficiently together and see the larger purpose behind their work. Our team works directly with Product/Engineering, Sales/Support, Customer Research, Marketing, Data Science, Finance and Operations to deliver valuable offerings to our customers. You’ll take part in every type of product work here – from strategy to product to process improvements – conceptualizing, launching, and iterating on Asana itself for millions of teams around the world. As Senior Pricing Strategy & Operations Manager, you will serve as a leader shaping Asana's product monetization strategy across the organization. This is an individual contributor-style role with no direct reports, reporting to the Head of Pricing & Packaging. You will partner closely with executive stakeholders across Product, Sales/GTM, Marketing, Finance, and Operations to define, launch, and optimize our end-to-end monetization strategy—driving sustainable revenue growth, unlocking new business opportunities, and delivering an exceptional customer experience at scale. This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Own and drive the monetization strategy, including packaging, pricing models, price levels, and discount strategy. Ensur

We are looking for a Program Manager to join our People Team, reporting to the Chief of Staff to the Chief People Officer. In this role, you will drive large-scale, high-impact, and cross-functional programs that shape and evolve our People products and infrastructure. You will operate at both a strategic and executional level, partnering across the People Team, and with business and functional stakeholders across Finance, Legal, IT, and business leadership to deliver transformative initiatives that support Datadog’s growth. This is a highly visible role requiring strong program management, systems thinking, and the ability to connect initiatives across the organization while improving operational effectiveness and employee experience. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Lead end-to-end delivery of complex, cross-functional People programs, from ideation through execution and iteration Partner with senior stakeholders across the business to define program goals, success metrics, and roadmaps Deliver People products through scalable processes and frameworks that improve employee experience and organizational effectiveness Identify dependencies, risks, and tradeoffs across initiatives, proactively driving alignment and decision-making Translate strategic priorities into actionable plans, ensuring clear communication and accountability across teams Establish program governance, reporting, and operating rhythms to track progress and outcomes Synthesize insights across multiple workstreams to inform executive-level updates and recommendations Continuously improve program management practices within the People Team Who You Are: 5+ years of experience in program management, operations, consulting, or a related field, preferably

As a Regional Manager, Security Sales Engineering, you will lead a team of Specialist Sales Engineers, driving technical execution, operational excellence, and team development across your region. This is an opportunity to be one of the first leaders of this specialist group, and have an outsized impact on the way we pitch and evaluate our Security products. You’ll act as a force multiplier by owning team performance, shaping execution standards, and partnering closely with Sales leadership to influence strategy, improve outcomes, and scale impact beyond individual deals. What You’ll Do: Lead, coach, and develop a team of Specialist Sales Engineers focused on Security, driving performance, engagement, and long-term career growth through regular feedback and structured development Partner confidently with senior Sales leadership on regional strategy, multi-quarter planning, annual capacity planning, and forecast alignment operating 2-3 quarters ahead to anticipate resourcing needs and business priorities Own in-field execution at a regional level by taking an executive presence role in strategic and high-impact opportunities and providing senior-level stakeholder alignment and technical credibility alongside your team Oversee consistent, high-quality delivery across technical sales cycles in the region, including evaluations, customer engagements, and deal progression Hire and onboard top talent across ICs and manager-level roles, building a high-performing team and accelerating ramp through structured onboarding and enablement Manage regional operations including resource allocation, utilization, KPI tracking, productivity, and skills development to ensure effective coverage across the territory Collaborate cross-functionally with Sales, Product, Marketing, Enablement, and Support at a senior level to align on regional strategy, GTM execution, and customer experience Drive operational excellence across the region by improving processes, maintaining data qualit

The Senior Global Payroll Transformation Manager is responsible for driving and supporting global payroll initiatives across compliance, equity, mobility, and payroll-related projects. This role focuses on enhancing payroll processes, ensuring global compliance, and delivering continuous process improvements that improve the employee experience. The successful candidate will identify root causes of operational challenges, collaborate cross-functionally to implement effective solutions, and evaluate systems, processes, and business requirements to optimize performance. They will also develop business cases, recommend strategic improvements, and lead the implementation of change initiatives across the global payroll function. This role can be based in Austin, TX, following a hybrid work model, or performed remotely from anywhere within the United States. Essential Job Functions and Accountabilities Represent Payroll as a key stakeholder in cross-functional initiatives impacting payroll operations Lead and manage global payroll projects and cross-functional initiatives in a fast-paced, time-sensitive environment Drive execution of payroll-related system implementations, enhancements, and third-party vendor integrations Partner with internal and external stakeholders to deliver projects on time, within scope, and aligned to business priorities Develop and present business cases outlining cost, risk, service, and operational impact to support decision-making Identify, prioritize, and implement process improvements to enhance scalability, efficiency, and accuracy of payroll operations Drive standardization of processes across regions, reducing reliance on manual interventions Lead efforts to improve the employee and stakeholder ex

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! The Marketing Engineer, AI Deployment will design and build programmatic go-to-market systems and AI-powered workflows that improve efficiency, impact, and execution across Marketing. This role sits at the intersection of operations, data, and marketing with a focus on turning strategy & manual work into scalable, automated systems. This is not a traditional operations role. It is a systems-focused role dedicated to building the infrastructure, workflows, and intelligence layers that power a modern, product-informed revenue and efficiency engine across marketing. The ideal candidate is an expert in building interconnected data layers optimized for AI, driving AI adoption, and translating complex business challenges into scalable, automated technical workflows that directly drive revenue and operational efficiency. Success in this role is measured in three ways: agents live—the count of AI systems you've shipped into real, recurring use by marketers; hours saved—manual work returned to the org and reinvested in higher-leverage problems; and revenue driven—pipeline, conversion lift, or deal velocity directly attributable to what you've built. Everything else flows from those three numbers. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Identify and define high-impact AI use cases across marketing, taking them from prototype to full deployment Coach and partner with marketers to take them from novice to full wor

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We are seeking Capacity Planning Lead to join Coinbase's Consumer (CX) Workforce Management team. This role is central to translating volume trends, staffing assumptions, and business inputs into actionable short- and medium-range capacity plans that help our consumer support operation meet customer demand efficiently and cost-effectively. The ideal candidate brings deep WFM domain expertise, strong analytical fundamentals, and the ability to operate with ownership and precision in a fast-moving, AI-informed planning environment. You'll work at the intersection of forecasting, operations, and cross-functional stakeholder collaboration to ensure CX is always staffed to deliver a high-quality customer experience. What you’ll do: Own forecasts and short-range capacity plans across multiple consumer support queues and markets, translating volume, AHT, and shrinkage trends into staffing requirements and coverage plans Use hybrid human–AI tooling to build and maintain capacity models that reflect the growing complexity of our support channels and workforce structure Create multi-scenario staffing plans that model trade-offs between Customer Experience/Service Levels, Employee Experience, Operational Flexibility, and Cost Effectiveness Partner with vendor management and BPO partners to ensure staffing targets and contractual SLAs are met at the interval level C

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Senior Associate, FCM The FCM Operations team supports Coinbase Financial Markets, Inc. across US Futures, Prediction Markets, and Options by managing back-office operations including trade flow management, position management, margin monitoring, regulatory reporting, and business analytics. As a Senior Associate, FCM, you'll own exception management and operational readiness for new product launches, ensuring our derivatives infrastructure scales reliably while meeting regulatory expectations. What you'll do: Own exception management across cash, positions, trades, and margin, including triage, investigation, resolution, and implementation of durable fixes Lead operational readiness for new product launches, covering UAT/test case design, playbooks, cutover plans, and post-launch stabilization Partner with Product, Risk, Compliance, Accounting, and Engineering to design processes, controls, and reporting that scale and meet regulatory expectations Establish monitoring and exception reporting frameworks (SLAs, KPIs, dashboards) and run incident triage with clear escalation paths Drive root cause analysis and post-mortems, translating learnings into product and process improvements Identify and implement automation and tooling to reduce operational friction and manual work Required Skills and Experience: 5+ years in financial services or fintech operations with FCM, b

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We're hiring an Analytics Engineer to join the GFCO Analytics Engineering team and build the data foundations that power customer experience and compliance operations at Coinbase. You'll own end-to-end data pipelines, develop trusted metrics, and enable CX stakeholders to make faster, better decisions with clean, reliable data. This is a high-impact role where you'll directly influence how we serve and protect our customers while scaling our analytics capabilities. What you'll do: Own the design, build, and maintenance of data models and pipelines that support CX operations, compliance reporting, and customer insights, ensuring data is accurate, timely, and well-documented. Partner with CX Operations, Compliance, and Product teams to translate business needs into data requirements and deliver self-serve analytics solutions that reduce manual effort. Build and maintain dashboards, metrics, and reporting tools that give CX leaders visibility into performance, customer trends, and compliance health. Drive data quality and governance within the CX data domain by implementing testing, monitoring, and documentation standards that ensure stakeholder trust in the data. Identify opportunities to automate recurring data workflows and reporting processes, shifting the team from reactive requests toward scalable, self-serve solutions. Collaborate with broader Data Engineering an

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Staff Accountant on the Cyprus Finance team, you'll be responsible for the day-to-day accounting operations of Coinbase Financial Services Europe Ltd (CBFSE), our MiFID-regulated entity. You'll own critical accounting workflows including journal entries, reconciliations, and regulatory reporting to CySEC and the Central Bank of Cyprus, ensuring Coinbase's financial records accurately reflect our evolving crypto business across the region. What you'll do: Own daily operational accounting for CBFSE, including recording journal entries, preparing supporting schedules, and maintaining balance sheet reconciliations. Execute daily reconciliation reporting and other periodic regulatory submissions required by CySEC, the Central Bank of Cyprus, and applicable CIF frameworks. Partner cross-functionally with FP&A, Tax, Treasury, Source-to-Pay, and engineering teams to ensure proper accounting treatment and accurate financial reporting. Support internal and external audit processes by providing documentation, analysis, and timely responses within your areas of responsibility. Drive data analysis against business drivers to identify trends, resolve discrepancies, and recommend process improvements to strengthen accounting operations. Required Skills and Experience: 3+ years of experience in accounting or finance within a Cyprus Investment Firm (CIF), Big Four firm, or f