Business Operations Specialist Jobs

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe. What you’ll do You will strategically support Stripe’s AI user segment consisting of complex and high-growth AI companies. You will develop deep relationships with your assigned accounts’ key stakeholders through frequent in-person meetings and technical account planning sessions. Responsibilities Provide a gold standard experience to your assigned accounts' key stakeholders Work with the wider Operations team to provide current state, resources, and knowledge to enable a gold standard experience across teams interacting directly with the user via support channels, external documentation, or product/feature feedback or development Foster long-term user relationships that grow loyalty to Stripe and Stripe products Work cross-functionally both internally and within your user's organizations to provide and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption, and global expansion Work closely with Account Management and other user-facing teams as part of a larger effort to support users on Stripe Lead user-facing meetings both

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world's largest enterprises to the most ambitious startups — use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the Organization Support Experience Engineering builds the technology that powers Stripe's global support operations. Our engineers create the systems and services that support agents worldwide rely on every day to resolve issues for Stripe's millions of merchants and users — at scale, in real time, and across a growing range of channels and offerings. The Case Resolution Platform team owns the core infrastructure and tooling that enables support agents around the world to do their best work. This includes case routing, live channels infrastructure spanning voice and messaging, machine translation, and integrations that connect Stripe's support stack to the platforms agents depend on. What you'll do We're looking for full-stack engineers who want to make an impact on the tools and infrastructure that power global customer support at scale. Our team collaborates with many cross-functional teams — from Infrastructure to Product to Operations — to deliver reliable, high-quality systems that support agents and merchants depend on every day. The team is actively expanding its live channels infrastructure to support new messaging platforms, including in Greater China, requiring collaboration with third-party providers in the region. Responsibilities Design, build, and maintain full-stack services and infrastructure — spanning both backend systems and user-facing tooling — that support agents around the world rely on to resolve merchant and user issues in re

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Technical Account Managers work cross-functionally to support the largest and most complex Stripe users. Through trusted relationships, we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe. What you'll do Responsibilities Provide a Gold Standard Experience to your assigned accounts' key stakeholders Work with the wider Operations team to provide current state, resources, and knowledge to enable Gold Standard Experience across teams interacting directly with the user via support channels, external documentation, or product and feature feedback or development Foster long-term user relationships that grow loyalty to Stripe and Stripe products Work cross-functionally both internally and within your user's organizations to provide and implement operational solutions on subjects not limited to fraud, disputes, declines, product adoption, and global expansion Work closely with Customer Success and other user-facing teams as part of a larger effort to support users on Stripe Lead user-facing meetings both in person and through video chat Collaborate on the continued design of this support offering Create user-facing content for long-term solutions Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team At Stripe, product development is an extremely collaborative effort between engineering, design, analytics, partnerships, legal, risk, and go-to-market teams. You'd be joining a group of experienced engineering, product management, strategy, and operations leaders who have a track record of successfully building large-scale businesses and products that collectively impact millions of users around the world. Stripe's payments products help accelerate many of the world's most innovative companies, and the Local Payment Methods team owns one of Stripe's most critical workflows, a platform that processes billions of dollars in payments annually. We're looking for a senior Technical Program Manager who's passionate about solving problems in the complex payments landscape, not only serving our customers but also our financial partners and regulatory stakeholders.Payments continues to see innovations such as an acceleration in payment methods coming online in the form of Buy Now Pay Later, Digital Wallets, and Crypto payments. Such payment methods provide more benefits to merchants and enable functionality that was not present before. The Local Payment Methods team builds the platform and enables payment methods that connect to millions of Stripe users globally. We're responsible for building new product experiences that help providers to improve their integration, boost their conversion, and grow their business. We also own the end-to-end journey

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Technical Account Managers work cross-functionally to support the largest and most complex Stripe users. Through trusted relationships, we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe. What you'll do Responsibilities Provide a Gold Standard Experience to your assigned accounts' key stakeholders Work with the wider Operations team to provide current state, resources, and knowledge to enable Gold Standard Experience across teams interacting directly with the user via support channels, external documentation, or product and feature feedback or development Foster long-term user relationships that grow loyalty to Stripe and Stripe products Work cross-functionally both internally and within your user's organizations to provide and implement operational solutions on subjects not limited to fraud, disputes, declines, product adoption, and global expansion Work closely with Customer Success and other user-facing teams as part of a larger effort to support users on Stripe Lead user-facing meetings both in person and through video chat Collaborate on the continued design of this support offering Create user-facing content for long-term solutions Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe. What you’ll do Strategically support Stripe’s largest and most complex users. Responsibilities Provide a gold standard experience to your assigned accounts’ key stakeholders Work with the wider Operations team to provide current state, resources and knowledge to enable gold standard experience across teams interacting directly with the user via support channels, external documentation, or product/feature feedback or development Foster long term user relationships that grow loyalty to Stripe and Stripe products Work cross-functionally both internally and within your user’s organizations to provide and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption and global expansion Work closely with Account Management and other user facing teams as part of a larger effort to support users on Stripe Lead user facing meetings both in person and through video chat Collaborate on the continued design of this support offering Create user-facing content for long term solutions Who you are We are looking for someone who meets the minimum requi

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Large, complex businesses on Stripe have historically had to create a new Stripe account for each global entity or business unit—making it difficult to unify reporting and manage payment operations across all accounts. Our customers want a way to manage these accounts under one umbrella so they can operate at scale more efficiently. We are responsible for building Organizations, which allows merchants to effectively and centrally manage their businesses across multiple Stripe accounts. As Stripe continues to grow its suite of product offerings beyond payments, Organizations will unlock a new phase of growth for Stripe. We will do this by enabling our platforms and businesses to model their complex businesses and distribute all of Stripe’s products to their end users. You can read more about what we are working on here (our Stripe Blog). What you’ll do As a leader on the User Auth Experience team, you will help shape the team’s vision and roadmap, guide and mentor your peers, and lead by example. Authentication, Login, and general Account Security experiences are deeply cross-cutting areas at Stripe with critical security, safety, and quality considerations. You will work with many partner teams: peer engineering organizations to build robust/reusable/standardized access controls, as well as non-engineer groups to shape the security, beauty, and usability of the end-to-end journey of Stripe account authentication. You’ll pla

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The UK Enterprise sales team works with our largest users in the UK Media & Utilities industries. We help our users improve their customers' buying experiences, increase their domestic presence whilst expanding to new territories and unlock new revenue streams. As a key member to the UK Media, Utilities Enterprise team, you will target net new Enterprise businesses from a named account list of some of the largest UK companies to transform their payment operations using Stripe’s payment and product suite. If you’re motivated, smart, persistent, and a great teammate, we want to hear from you! What you’ll do As an Enterprise Account Executive, you’ll own the full sales cycle, from prospecting and closing to launching their payment streams on Stripe. Specifically, we’re looking for someone who can execute on long-term sales strategies, engage with internal and external stakeholders, align on technical and business requirements with product teams, build value in competitive situations, lead commercial negotiations and close deals. Responsibilities Work with both new and existing Stripe customers to develop and execute long-term sales strategies to expand Stripe’s revenue Own the full sales cycle, from business case development, to deal structuring and negotiating, to close Own a named account list and develop account plans for winning and expanding business with high growth technology companies Develop outbound strategies to create and

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Product Design team defines and delivers user-facing experiences across Stripe. Product Designers work closely with engineers, product managers, researchers, strategists, operations, data scientists, and marketers to shape products from early strategy through launch and iteration. You'll be joining the Risk team, which shapes how businesses get started on Stripe, build trust, stay compliant, and grow with confidence. The work spans businesses of every size and helps keep both our users and the Stripe ecosystem safe. Risk is a high-impact design space where the problems are both strategic and complex. As a designer on the team, you'll help bring clarity to critical user moments, reduce friction for legitimate businesses, and raise the craft bar where trust, ease, and confidence matter most. This role is a strong fit for a designer who is energized by complexity, motivated by impact, and excited to turn difficult systems into simple, intuitive experiences. What you'll do In this role, you'll design experiences that help businesses start and grow successfully on Stripe. You'll work closely with cross-functional partners to define problems, shape direction, and ship high-quality experiences. Responsibilities Translate complex systems, policies, and operational constraints into clear, thoughtful product experiences Identify high-leverage opportunities that improve coherence across journeys, touchpoints, and surfaces Partner closely with PMs,

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Our mission is to enable effective financial decisions through reliable data, increased efficiency, and automation. We support Marketing, Sales, Seller, Accounting, Tax, Finance and Strategy (F&S), Finance Operations (FinOps), and Treasury functions across automation, data insights, and process improvements. You may work on a wide variety of critical business areas including Seller Systems — Responsible for building the systems and tooling that make sellers and internal revenue teams at Stripe dramatically more productive and effective. We partner with Sales, Finance, Legal, and Product to deliver a single "plane of glass" selling experience that spans deal creation and modeling, negotiation and approvals, contracting, onboarding, and activation. The Seller Systems team composes first‑party, custom Stripe components with best‑in‑class third‑party business systems to deliver configurable, auditable, and globally scalable workflows. Engineers on Seller Systems build services, APIs, integrations, data pipelines, and internal UIs that power seller productivity, reduce time‑to‑activation, improve deal velocity, and enable AI‑driven assistive workflows. Use cases include deal modeling and pricing engines, approval and orchestration platforms, CLM/CPQ integrations, onboarding automation, seller analytics, and AI‑assisted seller tooling. Finance Engineering — Responsible for building the robust and scalable infrastructure that powers

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Global Partner Engineering and Operations (PE&O) team is a vital part of Stripe’s Global Partnerships organization, playing a key role in our overall success. We manage the technical and operational dimensions of new and existing strategic product partnerships and programs. Positioned at the nexus of product development, engineering, and partnerships, we facilitate seamless collaboration essential for supporting Stripe’s rapid growth. Our team is a diverse mix of technical and business professionals dedicated to executing operations with financial ecosystem partners. We ensure efficient technical onboarding and implementation, while also overseeing ongoing KTLO (Keep-The-Lights-On) activities and achieving strict quality and performance benchmarks. Additionally, the PE&O team initiates partner-agnostic programs and solutions to tackle broad ecosystem challenges, developing tools that enhance operational efficiency and scalability. In This Role The team is establishing a new function to oversee Card Network Compliance. In this position, you will be responsible for developing programs and processes to address Stripe’s card network changes and their implications for both Stripe and its users. This role is crucial for ensuring we stay informed about ongoing card network announcements, enhancing our strategic position, and driving operational efficiency in response to changes. This is an exciting opportunity to contribute s

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Global Sales Vendors team partners with third-party external sales organizations to drive Stripe's revenue growth and expand access to Stripe's financial infrastructure. We design and scale the sales motions, processes, and performance frameworks that enable our vendor salesforce to deliver consistent results and exceptional customer experiences. We work at the intersection of strategy and execution, partnering closely with Vendor Operations Managers, Sales Development leaders, and Growth Marketing teams to ensure our external salesforce reflects Stripe's standards and priorities across every customer touchpoint. What you’ll do As a Sales Excellence Manager, you'll lead the transformation of how our third-party vendor sales teams go to market — redesigning sales motions from the ground up to incorporate agentic AI, automation, and LLM agents. You'll be the architect of a next-generation external salesforce, enabling vendor teams to deliver consistent results and outstanding customer experiences through modern, AI-powered processes. You'll operate at both a strategic and operational level, designing scalable sales motions, building the performance frameworks that give senior leadership clear visibility into program health, and partnering closely with Vendor Operations Managers and internal stakeholders to scale proven approaches across regions and vendor sites. Responsibilities Lead the transformation of vendor sales motions to incorporat

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As our user base and global footprint grow dramatically, we have unique support problems resulting from both our type of scale and the type of businesses we partner with. The Bangalore Finance (SDC) strategy will provide operational leverage and expand our portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams. What you'll do Joining the Finance team will put you amongst some of the most talented finance and operations leaders in the world. We're looking for a proven leader to build and lead the fast-growing International Accounting team within our Bangalore Finance. The International Accounting Manager for the Controllership function will supervise and evaluate a number of legal entity controllership processes and have experience implementing new systems and tools. This position will suit a person who is a hands-on manager and excited to assist in managing the monthly close, statistical reporting, compliances, coordinating with the board to adopt and approve financial statements, indirect tax filings, cash flow forecasting, intercompany accounting, statutory reporting, consolidation, and audits of all our international subsidiaries and branches. Based in the Bangalore office, you'll be on the ground floor of this function with an opportunity to set the pace and direction for the future. Responsibilities Build, develop, and lead a team that drives the International Accounting Controller

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team You'll work closely with several teams of engineers and PMs to shape products used by Stripe employees across engineering, operations, finance, and beyond. This is a high-impact role for a designer who finds as much satisfaction in untangling complex workflows and dense information architectures as in crafting polished interfaces. What you'll do You'll take ownership of two spaces within our internal tooling portfolio—Developer Productivity, focused on ensuring every engineer at Stripe has the tools to be productive, and Collaboration, focused on knowledge discovery and communication at scale. You'll pair with an existing designer on the team to bring design quality and consistency to surfaces that are critical to how Stripe operates internally. Responsibilities Own end-to-end design for a portfolio of internal tools—from discovery and problem framing through interaction design, prototyping, and implementation support Partner with engineering and product managers to define product requirements and translate them into clear, usable, and well-considered design solutions Conduct lightweight research and usability sessions with internal users to validate decisions and surface unmet needs Contribute to a consistent design language across our internal tools suite, working in close coordination with the Sail Design team and the Stripe design system Make design trade-offs confidently, knowing when to go deep on craft and when to ship a pragmatic sol

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Product Design team defines and delivers user-facing experiences across Stripe. Product Designers work closely with engineers, product managers, researchers, strategists, operations, data scientists, and marketers to shape products from early strategy through launch and iteration. You’ll be joining the Risk team, which shapes how businesses get started on Stripe, build trust, stay compliant, and grow with confidence. The work spans businesses of every size and helps keep both our users and the Stripe ecosystem safe. Risk is a high-impact design space where the problems are both strategic and complex. As a designer on the team, you’ll help bring clarity to critical user moments, reduce friction for legitimate businesses, and raise the craft bar where trust, ease, and confidence matter most. This role is a strong fit for a designer who is energized by complexity, motivated by impact, and excited to turn difficult systems into simple, intuitive experiences. What you'll do In this role, you’ll design experiences that help businesses start and grow successfully on Stripe. You’ll work closely with cross-functional partners to define problems, shape direction, and ship high-quality experiences. Responsibilities Translate complex systems, policies, and operational constraints into clear, thoughtful product experiences Identify high-leverage opportunities that improve coherence across journeys, touchpoints, and surfaces Partner closely with PMs,