Business Operations Specialist Jobs

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity The Ocean Planning Manager plays a critical role in Flexport's mission to make global trade easy for everyone. Flexport today connects almost 10,000 clients and suppliers across 109 countries. In this role, your direct customers are the partners within your region — account management, customs teams, subcontractors, carriers, terminals, and trucking providers — and your work directly supports Flexport's end customers in achieving their logistics goals. This role is designed to hire, coach, and develop a team of planning and booking experts while navigating the complex world of freight forwarding. You'll work cross-functionally to establish a world-class planning and booking function, balancing tactical execution with adaptive, strategic leadership as Flexport builds its next operational model. What You'll Do Team Leadership Hire, coach, and develop a 5–10 person team responsible for end-to-end planning and booking of ocean freight shipments (imports and exports, including intermodal movements) Manage team performance and evaluation, guiding the team to meet OKRs and SLAs Provide direction on training and onboarding for new team members Empowe

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity: Flexport is insourcing operations in Japan — one of the world's most quality-driven and relationship-led freight markets. To stand up our in-house Tokyo operations team, we are seeking a Senior Operations Developer: a deeply experienced freight forwarding operator who will help us build the local team, establish the right vendor relationships, and accelerate the velocity of our insourcing initiative. Japan is a market where seniority and trust take precedence in business dealings, and where local relationships with carriers, CFS providers, and drayage partners are difficult and slow to build from the outside. As Senior Operations Developer, you will use your existing network and operational expertise to dramatically shorten that ramp time — laying the foundation for a Tokyo operations function that supports a projected ~150 FCL, ~30 LCL, and ~44 Air shipments per month by year-end 2026. You will: Establish and strengthen Flexport's relationships and operating arrangements with key local vendors in Japan, including CFS, drayage providers, ocean carriers, and customs partners. Lead the sourcing, screening, and hiring of the local Tokyo operations tea

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: Our Ocean Planning Team is essential to winning new business, supporting all current business, and building out the future of Flexport’s ocean services. As a Planning Associate, you’ll be an integral part of helping achieve Flexport’s growth goals. We’re looking for multiple team members, responsible for different trades that we are focusing

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As Senior Director, Revenue Analytics, you'll lead a high-performing team of analytics professionals and own the strategic vision and execution for sales and customer experience data and analytics across GitLab. You'll serve as a key business partner to executive leadership, using data to shape GitLab's go-to-market strategy, customer experience, and revenue growth throughout the customer lifecycle. This role combines strategic thinking with operational excellence. You'll partner closely with Sales Strategy, Customer Success, Professional Services, Revenue Operations, Marketing, Finance, and Enterprise Da

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Air Planning Associate SUMMARY: The role of the Air Planning Associate is a critical part of making Flexport’s mission to make global trade easy for everyone a reality. In this role, your direct customers are the partners, carriers, and internal audiences within your region, your work directly supports Flexport’s end customers in achieving their logistics goals. This role involves customer service, freight handling, and administrative duties such as tracking shipments, filing paperwork, and keeping records. RESPONSIBILITIES: Export Side: Manage the capacity and fulfillment of Flexport’s charter flights (if applicable), and Blocked Space with Carriers/ Partners in regions served by Flexport, ensuring we fulfill the requirements Optimize Flexport’s margin by consolidating shipments to generate free weight and meet the service level requested by the customers Coordinate closely with partners on the shipment movement Maintain Consol Plan to link the correct flight schedule and buy rate with each shipment Manage day-to-day operations Work closely with Partners, Air Pricing, and Operations in different destinations to ensure that shipments meet committed ser

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Analyst, Sales Strategy - Americas, you'll help shape GitLab's go-to-market strategy by turning analysis into strategic recommendations that support business growth. What you’ll do Drive strategic analysis and recommendations on key business priorities. Partner with regional sales leaders on forecasting, quarterly business reviews, and pipeline analysis to improve forecast accuracy and pipeline coverage. Support the end-to-end planning cycle, including capacity planning, territory carving, and quota setting. Deliver ad hoc reporting and analysis to inform business decisions. Build and present

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Revenue Technology Analyst on GitLab's Revenue Technology team, you'll help support and maintain the tech stack that powers our go-to-market teams. As our Revenue organization continues to grow, you'll help execute the workflows, standards, and ways of working that make it easier for teams to do their best work. You'll partner with Revenue Operations, Pre- and Post-Sales Strategy, Enablement, IT, and beyond to help identify process gaps, support integrations and automations, and translate business needs into technical solutions. You'll also help build and maintain a strong documentation and knowledge

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are Are you focused and committed to helping people? Do you love to problem solve issues for customers? How would you like to be part of a fast growing team with the ability to learn and develop new skills?The Team Lead will support customer requests related to Justworks’ Ancillary benefits, ensuring the team is supported through ongoing training and assistance with complex issues. They will work closely with the Benefit Operations Manager to highlight trends and opportunities for process improvements. This position will be responsible for ensuring the day-to-day productivity and support of a number of different processes related to benefit operations. The Team Lead will work closely with Sales, Customer Support, Engineering, and Legal teams at Justworks. The ideal candidate will have a desire to help others, a curiosity to learn, and an interest in supporting and mentoring others. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Read more here . Your Success Profile What You Will Work On Day to day Partnerships

We’re looking for a Senior Revenue Incentive Compensation Systems Analyst to help us build and maintain, and process commissions within our Compensation System. You’ll develop the requirements needed to implement and calculate and process commission plans, bonus plans and SPIF programs within the sales compensation software, and SPIF programs by translating business requirements into technical solutions. You will own the end to end commission processing cycle, including plan configuration support, data validation, payout accuracy each cycle. Understanding integrations and data flow will be key to this role. You will report to the Director Revenue Incentives. This role is open to remote-applicants within the state of Maharashtra, India. WHAT YOU’LL DO: Manage day-to-day administration and provide the operational support of the Compensation System, and ensure the viability of its integration with Salesforce.com . Translate business requirements into technical requirements in order to design and build commission and bonus plans, and SPIFs within the Compensation System. Own the commission processing cycle end to end, including calculation validation, exception handling, and payout accuracy, ensuring plan participants are paid correctly and on time each cycle. Audit and document processes and technical designs, and identify areas for continuous improvement of the Compensation System. Develop and test Connect processes and monitor data flows to and from Compensation System to ensure data integrity/accuracy. Identify opportunities for further data automation and efficiency. Develop technical solutions to requirements/issues; validate and communicate solutions to internal and external team members, test solutions and ensure it meets specifications. Perform other related duties as assigned WHAT YOU’LL NEED: 5-8 years of experience in Sales commission processing, Data Analysis, Database administration, or implementation a

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are Do you love to problem solve issues for customers? Do you enjoy working cross-functionally to manage projects that have a large impact on operational processes? How would you like to be part of a fast growing team with the ability to learn and develop new skills? We’re helping people by providing them a world class benefits experience. Our 401(k) plan is a rapidly growing program at Justworks. Here you’ll have the opportunity to help manage the day-to-day operations, interface with our vendor, and help make a difference on how our program operates. Your Success Profile What You Will Work On Perform day-to-day operations for our 401(k) program as part of Justworks Financial Benefits Programs Resolve benefit inquiries/issues generated by Customer Success and Sales teams within the agreed upon service level agreements (SLAs) Triage incoming issues/inquiries to identify need for engineering intervention and escalate accordingly Work with third party vendors to resolve escalated issues - enrollment errors, plan set ups, document requests, etc. Resolve employee and employer level benefit requests such as; new enrollme

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are As a Senior Associate on this team, you will actively contribute to managing our relationship with carriers and play a key role in ensuring the accurate and efficient handling of our medical benefits. Your ability to communicate with the team proactively and to be solution-oriented will be invaluable in this role. You will actively engage in collaborative problem-solving, working closely with Operations peers and members of Product, Engineering, Customer Support, Legal, and other cross-functional teams. Together, you will identify opportunities for us to invest in improving efficiency and streamlining our processes. This role is an incredible opportunity for someone looking to join a high-performing team and gain experience and exposure to all aspects of building and running a product and business. As part of the Medical Benefits team, you will have several different growth paths available to you, assuming you meet/exceed expectations. Justworks helps people by providing access to a wide range of world class benefits; from Medical, Dental, and Vision insurance to COBRA, spending accounts, 401(k) and a variety of

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role Our In-Vehicle Team is looking for a Shift Supervisor to build a best in class AV operator team to successfully execute on our operational missions and meet Nuro’s challenging goals. As a Front Line manager, you will be responsible for hiring & onboarding operators, actively managing their growth & performance and leading continuous improvement processes and projects. You will work closely with cross functional stakeholders within operations and with other teams to ensure the team’s work remains a valuable part of the company’s metrics. About the Work People Management: Hiring & Onboarding: You will be responsible for running the interview process and successfully executing the onboarding for new hires in line with the plan. You will work closely with the L&D team to develop the interview & onboarding process and the grading rubric. People Development: You will be expected to lead and manage

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your Opportunity We are seeking a proactive and detail-oriented Associate HRBP to join our team in Tokyo. In this role, you will be responsible for the day-to-day HR operations and provide essential support across the entire employee lifecycle. You will work closely with the local management team to ensure a positive work environment while maintaining compliance with Japanese labor standards. This role is critical in ensuring a positive employee experience and supporting our growth in the Japanese market. Beyond compliance, you will act as a cultural bridge and a dedicated local resource, ensuring our Tokyo team feels connected to our global mission while fostering a collaborative and effective team environment. This is an excellent opportunity for an HR professional looking to grow their career in a dynamic, international environment. Key Responsibilities Performance Management Partners with HRBP to advise managers and employees on all aspects of the New Relic performance management process both informal and formal. Provides guidance to the business on the appropriate solutions while taking into account New Relic’s policies as well as local laws and regulations. Support on the content of written and verbal informal performance feedback, coaching plans, and/or behavioral/formal improvement plans Employee Relations (ER) Conducts ER investigations as a lead and/or support aligned with New Relic’s policies as well as local laws and regulations. Re

The Team + The Role Mind the Product Training helps organizations build better products by connecting them with product management expertise, training, and advisory services. Through a network of trainers and product leaders, the team helps companies improve how they develop products, operate as data-driven organizations, and evolve in the era of AI. As Sr. Program Manager, Mind the Product Training, you will build and deliver customer training programs that are well-scoped, operationally strong, and aligned to customer goals. You will partner with the Director of Mind the Product, Program Management colleagues, customers, trainers, advisors, and internal stakeholders to shape solutions, operationalize engagements, and deliver a consistently high-quality customer experience. This role is not responsible for writing individual class content. This is a role based in-office in San Francisco or Raleigh or Remote in the United States. What this looks like day-to-day Training opportunity assessment: Partner with the Director of Mind the Product to qualify inbound training opportunities and shape program approaches that address specific customer business challenges. Translate customer goals into practical engagement structures that can be delivered effectively. Program operations and delivery: Coordinate the onboarding of training customers, gather key engagement details, schedule sessions, and manage the operational steps required for smooth delivery. Facilitate trainer selection based on the client’s industry, location, and training needs while ensuring trainers receive the background needed to customize delivery. Pre-training readiness: Manage pre-training communication with clients to collect attendee lists, schedule sessions and send attendees pre-class materials. Post-class follow-up: Collect feedback from attendees, trainers, and clients after each engagement. Generate client feedback reports that summarize key takeaways, performance metrics, and opportunities to im

This is a temporary, full-time position with full benefits, with an expected end date of 12 months from hire. Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role Our operations team is growing and we are looking for Autonomous Vehicle Operators (AVOs) to join us. In this role you will be responsible for operating our autonomous test vehicles that run proprietary software and hardware, while helping train our self-driving technology. Professionalism, care, and personal accountability are significant attributes as you will be expected to adhere to the culture of safety and standards of conduct exemplified by the team. You will have to pass a number of training checkpoints both in and out of the vehicle. About the Work Operate a vehicle in manual and autonomous mode up to 8 hours per day in diverse traffic conditions while adhering to proper safety and operational driving procedures Utilize proprietary ground-breaking software to collect data in a variety of real-world situati