Business Support Jobs

Get to Know the Sales Team Our sales team’s success is MongoDB’s success. We help customers solve challenges and build their next big thing. And our mission is to bring our developer data platform to new markets and new businesses around the globe. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful, but we want your feedback and input on how we can continue to “ Think Big and Go Far .” The Opportunity As an Enterprise Account Executive, Growth, you will play a pivotal role in driving the growth and success of MongoDB. You will be responsible for identifying and pursuing new business opportunities within an existing customer base, cultivating relationships with key stakeholders, and ensuring the successful adoption of our solutions. We are looking to speak to candidates who are based in New York City, Philadelphia, or Boston for our hybrid working model. What You’ll Be Doing Prospect into CTOs, Engineering/IT leaders, and technical end users Grow a current base of MongoDB customers by landing new workloads through outbound prospecting Manage the full sales cycle for all MongoDB Products & Services Develop and execute a strategic territory plan to achieve revenue targets Collaborate with the sales ecosystem to drive sales initiatives and partnerships Build a sales pipeline in Salesforce and Clari while maximizing prospecting tools such as Sales Navigator, ZoomInfo, Sendoso, and Outreach What You’ll Bring To The Role 5+ years of quota-carrying field sales experience with a focus on closing new workloads and expanding accounts Demonstrated ability to successfully expand existing accounts and sell horizontally across the organization into different business units A proven track record of overachievement and hitting sales targets Ability to articulate the business value of complex enterprise technology Co-selling with cloud se

The Relationship Account Management (RAM) team is focused on driving long-term partnerships with MongoDB’s mature customers, creating expansion & evangelism in the process. This team was established ~2 years ago and continues to grow and scale with our expansion to APAC. We are looking for someone who can thrive with a high level of ambiguity and change while maintaining a customer centric approach at scale for our customers across Asia Pacific. Individuals within RAM org have a passion for technology that delivers business outcomes and understand how to retain and grow clients through a focus on their success. In this role you will act as the primary point of contact for your customer base and leverage the MongoDB ecosystem to help drive expansion and retention of a customer portfolio. As a RAM you will be responsible for success, education, enablement, upsell/cross-sell, renewal and everything in between. We are looking to speak to candidates who are based in Singapore (without visa sponsorship) for our hybrid working model. This is not a remote role. Experience 2+ years of quota- carrying Account Management or New Business sales experience; SaaS or technology background; demonstrated ability and interest in managing client relationships end-to-end; has held responsibility for clients with complex use cases and multiple stakeholders across renewal, upsell and expansion into new business units; excels at juggling competing priorities while executing on targets and KPIs Our ideal candidate will have 5+ years of professional experience, including 2+ years in a quota-carrying Sales or Account Management role with direct revenue responsibility Proven success managing customer relationships across

MongoDB is the next-generation database that helps businesses transform their industries by harnessing the power of data. The world’s most sophisticated organizations, from ground breaking startups to the largest companies use MongoDB to build applications never before possible. We're looking for a high-energy, detail-oriented and hands-on individual to join the Revenue Team as a Senior Accountant, Technical Revenue. We are looking to speak to candidates who are based in Austin, Palo Alto or NYC for our hybrid working model and will primarily be responsible for analyzing and reviewing complex revenue transactions, providing direction on technical revenue accounting issues and articulating accounting impact to our business partners during the contract negotiation process. In addition, this role will participate in month-end and quarter-end close activities and adhoc projects. This is a great opportunity to join and grow with a strong accounting team at a high growth, enterprise software company! Team Description The Revenue team is an extremely visible, high-performing team, ultimately responsible for accurate financial reporting of revenue. This will entail performing monthly close procedures, preparing detailed write-ups of revenue arrangements and providing recommendations for accounting-related terms during negotiations of revenue contracts. Additionally, this team is also responsible for designing and maintaining controls over reporting of revenue and assisting in quarterly forecasting activities for revenue and billings. Candidate Profile Bachelor’s Degree in Accounting or related discipline; CPA a plus Team player and effective communicator with all levels of management and cross functional organizations 3+ years of progressive experience in revenue accounting and operation in the technology industry Proficient knowledge of revenue and related pronouncements (ASC 606) Experience working in a SOX-controlled environment preferred Knowledge

Get to Know the Sales Team Our sales team’s success is MongoDB’s success. We help customers solve challenges and build their next big thing. And our mission is to bring our developer data platform to new markets and new businesses around the globe. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful, but we want your feedback and input on how we can continue to “ Think Big and Go Far .” The Opportunity As an Enterprise Account Executive, you will play a pivotal role in driving the growth and success of MongoDB. You will be responsible for identifying and pursuing new business opportunities within an existing customer base, cultivating relationships with key stakeholders, and ensuring the successful adoption of our solutions. What You’ll Be Doing Prospect into CTOs, Engineering/IT leaders, and technical end users Grow a current base of MongoDB customers by landing new workloads through outbound prospecting Manage the full sales cycle for all MongoDB Products & Services Develop and execute a strategic territory plan to achieve revenue targets Collaborate with the sales ecosystem to drive sales initiatives and partnerships Build a sales pipeline in Salesforce and Clari while maximizing prospecting tools such as Sales Navigator, ZoomInfo, Sendoso, and Outreach What You’ll Bring To The Role 5+ years of quota-carrying field sales experience with a focus on closing new workloads and expanding accounts. Demonstrated ability to successfully expand existing accounts and sell horizontally across the organization into different business units A proven track record of overachievement and hitting sales targets Ability to articulate the business value of complex enterprise technology Co-selling with cloud service providers (AWS, GCP and Azure) and large GSIs (Accenture, KPMG, etc) is a plus Must live in territory (flexible work mod

The Role As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios. Key Responsibilities Customer Advisory Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy Account & Portfolio Management Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for bu

We are hiring an experienced Security Software Engineer (Staff or Senior) for our Infrastructure Security team to design and build scalable security controls and services within MongoDB Atlas multi-cloud infrastructure. The team sits within the Site Reliability Engineering organization and works with other engineering teams to ensure that our infrastructure adheres to the highest security standards. This role can be based out of our New York City, Austin, Seattle or San Francisco offices, or work fully remotely on standard East Coast business hours. Responsibilities: Design and build core security primitives and services that protect MongoDB Atlas compute, networking, and identity across AWS, Azure, and GCP Build secure-by-default infrastructure using Linux security mechanisms (AppArmor, SELinux, seccomp, cgroups), Kubernetes, and eBPF to enforce runtime policies and gain deep visibility into systems behaviour Develop APIs, automation, and tooling that manage security posture at scale (CSPM, vulnerability management, workload identity) and provide monitoring, logging, and alerting pipelines that integrate with our tooling (Grafana, Splunk, Victoria Metrics.) Integrate security into our CI/CD and infrastructure-as-code workflows (Terraform) so that security controls are versioned, reviewed, and deployed just like any other code Lead complex projects end‑to‑end, from problem discovery and design docs to implementation, rollout, and long‑term ownership Collaborate with SRE, platform and product engineering teams to define secure architectures for new infrastructure and services Qualifications: You might be a great fit if you match some of the following: 5+ years of experience in Software Engineering, Site Reliability Engineering, or similar roles, preferably with relevant security work Proficiency with at least one programming language (Java, Golang, Rust, Python, or C/C++) and experience with infrastructure-as-code tools (Terraform) to automate security configurations

MongoDB is looking for a driven, results-oriented, and experienced Renewal Manager (Senior IC) to join our Renewals Team in the EMEA region. In this role, you will play a key part in delivering a world-class renewal experience for our customers across the French markets, while driving strong retention outcomes for MongoDB’s business. Success in this role requires exceptional communication and interpersonal skills, operational excellence, advanced deal formulation and negotiation experience, and the ability to build solid relationships with internal stakeholders. We are looking for a senior professional who thrives in a fast-paced, ever-changing environment and who is motivated by the opportunity to have a major impact on their team, customers, and MongoDB's business. We are looking to speak to candidates who are based in Dublin for our hybrid working model. What You Will Be Doing As a Renewal Manager at MongoDB, you will be responsible for managing the commercial renewal process for our Enterprise Growth customer base, ensuring the seamless continuation of their partnerships with MongoDB and maintaining strong customer relationships. You will work closely with our Sales and Customer Success teams to offer an outstanding customer experience, ultimately contributing to the growth and retention of our customer portfolio within your territory. Renewal Management Proactively manage the end-to-end renewal process for assigned customer accounts, owning timelines, coordination, and execution to drive high retention outcomes and maximize Renewal Rates Work strategically on upcoming renewals, engaging with customers 120 days in advance to secure timely, predictable renewals Prepare complex renewal quotes and contracts, ensuring accuracy and strict compliance with company policies Customer Engagement & Services Attachment Build and maintain strong relationships with key customer stakeholders to understand their consumption patterns, business needs, and challenges Act as a

We are seeking a highly motivated Corporate Recruiter to join our Talent Acquisition team. This individual will bring deep sourcing capability, strong market insights, and proven recruiting experience to identify and engage top talent across roles, with a focus on People and Finance functions. The ideal candidate brings experience building talent pipelines through proactive outreach, targeted market research, and thoughtful partnership with hiring managers, while delivering a high-touch candidate and stakeholder experience throughout the recruiting process. This role will be based remotely in India. Key Responsibilities Manage the full recruitment lifecycle across multiple roles and business units, partnering closely with hiring managers to drive search strategy, candidate engagement, interview process management and offer execution Proactively identify and engage top talent through advanced sourcing techniques, including Boolean search, LinkedIn Recruiter, Gem, Greenhouse, referrals, and professional networking Deliver a high-touch, highly responsive candidate experience from initial outreach through offer stage, ensuring clear communication and strong follow-through Develop a clear view of talent markets, industry trends, and hiring dynamics to shape search strategy and inform hiring decisions Partner closely with hiring managers and business leaders to align on role requirements, candidate profiles, search strategy, and market trends Maintain strong data accuracy and process discipline across recruiting systems and workflows Qualifications & Skills 3+ years of recruiting experience, preferably within a high-growth technology company, Executive Search firm or recruitment consultancy Demonstrated success sourcing and engaging talent through LinkedIn Recruiter, Boolean search, CRM/ATS tools, and market research Exceptional verbal and written English communication skills, with the ability to engage candidates and stakeholders professionally and effectively

The Relationship Account Management (RAM) team is focused on driving long-term partnerships with MongoDB’s mature customers, creating expansion & evangelism in the process. This team was established ~2 years ago and continues to grow and scale with our expansion to APAC. We are looking for someone who can thrive with a high level of ambiguity and change while maintaining a customer centric approach at scale for our customers across Asia Pacific. Individuals within RAM org have a passion for technology that delivers business outcomes and understand how to retain and grow clients through a focus on their success. In this role you will act as the primary point of contact for your customer base and leverage the MongoDB ecosystem to help drive expansion and retention of a customer portfolio. As a RAM you will be responsible for success, education, enablement, upsell/cross-sell, renewal and everything in between. We are looking to speak to candidates who are based in Singapore (without visa sponsorship) for our hybrid working model. This is not a remote role. Experience 2+ years of quota- carrying Account Management or New Business sales experience SaaS or technology background Demonstrated ability and interest in managing client relationships end-to-end Has held responsibility for clients with complex use cases and multiple stakeholders across renewal, upsell and expansion into new business units; excels at juggling competing priorities while executing on targets and KPIs Our ideal candidate will have 5+ years of professional experience, including 2+ years in a quota-carrying Sales or Account Management role with direct revenue responsibility Business-level pr

Our sales team’s success is MongoDB’s success. We help customers solve challenges and build their next big thing. And our mission is to bring our developer data platform to new markets and new businesses around the globe. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful, but we want your feedback and input on how we can continue to “ Think Big and Go Far .” The Opportunity As a Senior Enterprise Account Executive, you will play a pivotal role in driving the growth and success of MongoDB. You will be responsible for identifying and pursuing new business opportunities within an existing customer base, cultivating relationships with key stakeholders, and ensuring the successful adoption of our solutions. We're looking to speak with candidates based in Denver for our hybrid working model. What You’ll Be Doing Prospect into CTOs, Engineering/IT leaders, and technical end users Grow a current base of MongoDB customers by landing new workloads through outbound prospecting Manage the full sales cycle for all MongoDB Products & Services Develop and execute a strategic territory plan to achieve revenue targets Collaborate with the sales ecosystem to drive sales initiatives and partnerships Build a sales pipeline in Salesforce and Clari while maximizing prospecting tools such as Sales Navigator, ZoomInfo, Sendoso, and Outreach What You’ll Bring To The Role 5+ years of quota-carrying field sales experience with a focus on closing new workloads and expanding accounts Demonstrated ability to successfully expand existing accounts and sell horizontally across the organization into different business units A proven track record of overachievement and hitting sales targets Ability to articulate the business value of complex enterprise technology Co-selling with cloud service providers (AWS, GCP and Azure) and large GSIs (Accenture, KPMG

Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program. In this role you will also become a main point of contact for MongoDB end users by leveraging your technical and account management skills as well as acting as the account team leader across Sales, Professional Services, Solutions Architects, etc. We are looking to speak to candidates who are based in Tel Aviv for our hybrid working model. Our ideal candidate will have 7+ years experience working in Customer Success, Technical Account Management, Professional Services or other similarly customer-centric role for a technical product (ideally consumption based) 4+ years experience being accountable for customer health and revenue realization for a defined book of business/portfolio of accounts for Forbes Global 2000 customers A background and passion for advocating on behalf of your customers - this role should act as an extension of our customers team within MongoDB A mind for technology - we’ll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict and advocating to internal teams including sales, professional services, etc An entrepreneurial mindset - you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment A tea

Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program. In this role you will also become a main point of contact for MongoDB end users by leveraging your technical and account management skills as well as acting as the account team leader across Sales, Professional Services, Solutions Architects, etc. We are looking to speak to candidates who are based in Madrid for our hybrid working model. Our ideal candidate will have 7+ years experience working in Customer Success, Technical Account Management, Professional Services or other similarly customer-centric role for a technical product (ideally consumption based) 4+ years experience being accountable for customer health and revenue realization for a defined book of business/portfolio of accounts for Forbes Global 2000 customers A background and passion for advocating on behalf of your customers - this role should act as an extension of our customers team within MongoDB A mind for technology - we’ll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict and advocating to internal teams including sales, professional services, etc An entrepreneurial mindset - you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment A team

We're looking for an Account Executive to join our ANZ team focused exclusively on Digital Native Businesses (DNBs). This is one of the most exciting growth areas within MongoDB. You will work with some of the region's most innovative software, fintech, AI-native and technology companies, helping them build and scale modern applications on MongoDB. Your focus will be twofold Winning new customers across the ANZ Digital Native ecosystem Helping early-stage MongoDB customers expand their adoption as they build and scale AI-powered applications This role requires a true hunter mentality combined with the ability to engage technical and business stakeholders alike. You will work closely with founders, CTOs, engineering leaders, product teams and developers, helping customers move from experimentation to production-scale applications. You will collaborate closely with AWS, Microsoft and Google Cloud teams, as well as consulting and technology partners, participating in AI-focused events, startup communities and ecosystem initiatives across the region. This is a unique opportunity to sit at the intersection of enterprise technology, venture-backed innovation and the next generation of AI-powered applications. The successful candidate will become a trusted advisor to some of the region's most innovative companies as they navigate modernization, cloud transformation and AI adoption. We're looking to speak with candidates based in Sydney for our hybrid working model. Requirements 5+ years of successful enterprise technology sales experience Proven track record of new business acquisition and quota attainment Strong executive communication and relationship-building skills Self-starter with a strong hunter mindset and passion for building pipeline Comfortable operating in fast-moving, high-growth environments Experience working with AWS, Google Cloud, Microsoft or broader technology ecosystems is highly desirable Experience selling into software, fintech, SaaS, AI-native or Di

We're looking for a Senior Account Executive, Acquisition to join our ANZ team focused exclusively on Digital Native Businesses (DNBs). This is one of the most exciting growth areas within MongoDB. You will work with some of the region's most innovative software, fintech, AI-native and technology companies, helping them build and scale modern applications on MongoDB. Your focus will be twofold: Winning new customers across the ANZ Digital Native ecosystem Helping early-stage MongoDB customers expand their adoption as they build and scale AI-powered applications This role requires a true hunter mentality combined with the ability to engage technical and business stakeholders alike. You will work closely with founders, CTOs, engineering leaders, product teams and developers, helping customers move from experimentation to production-scale applications. You will collaborate closely with AWS, Microsoft and Google Cloud teams, as well as consulting and technology partners, participating in AI-focused events, startup communities and ecosystem initiatives across the region. This is a unique opportunity to sit at the intersection of enterprise technology, venture-backed innovation and the next generation of AI-powered applications. The successful candidate will become a trusted advisor to some of the region's most innovative companies as they navigate modernization, cloud transformation and AI adoption. This role can be based out of our Sydney office. Requirements 5+ years of successful enterprise technology sales experience Proven track record of new business acquisition and quota attainment Strong executive communication and relationship-building skills Self-starter with a strong hunter mindset and passion for building pipeline Comfortable operating in fast-moving, high-growth environments Experience working with AWS, Google Cloud, Microsoft or broader technology ecosystems is highly desirable Experience selling into software, fintech, SaaS, AI-native or Digital Native org

We’re looking for a driven, high-caliber Enterprise Account Executive to help MongoDB accelerate growth across the Middle East Private market, with a primary focus across the UAE, the broader Gulf region, and selected strategic accounts in the Kingdom of Saudi Arabia. This role is focused on new business acquisition and expansion within enterprise private-sector accounts. You will be responsible for developing and executing a territory strategy, building senior relationships across target organizations, and driving net-new logo acquisition as well as long-term revenue growth. You will work in close partnership with Solutions Architects, Professional Services, partner teams, and sales leadership to help customers modernize applications, data platforms, and AI initiatives with MongoDB. We are looking to speak to candidates who are based in Dubai for our hybrid working model who can operate effectively across a diverse regional market and engage confidently with both business and technical stakeholders. About the Sales Culture MongoDB is always developing and innovating, not only in our technology, but also in how we go to market. Our sales leadership is committed to building one of the best sales organizations in the industry: one that inspires, enables, and develops top talent. As a member of the MongoDB Sales team, you will have access to a large and rapidly evolving market, world-class enablement, and the opportunity to learn from some of the most successful sales leaders in software. We equip our teams to win, and we value the feedback, initiative, and ownership that help us continue to “ Think Big and Go Far .” What you will be doing Proactively build, manage, and close a high-quality pipeline across the Middle East Private territory Develop and execute a territory plan focused on enterprise private-sector organizations in Dubai, the Gulf, and selected accounts in Saudi Arabia Prospect strategically into CIOs, CTOs, CDOs, Heads of Engineering, IT leaders, a