Business Support Jobs

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Growth Products team drives rider and driver acquisition to scale the business and balance the marketplace. We specialize in incentive and messaging targeting, budget optimization, and paid media measurement, and move rapidly to test new ideas and products. As a Data Scientist expert in causal inference and marketing mix models (MMM), you will lead our efforts to measure and optimize investments across marketing channels. Responsibilities: Deliver results across the entire lifecycle of data science solutions for Growth: from defining the problem with cross-functional stakeholders to deploying production models that address key business problems. Own complex domains and develop long-term roadmaps to maximize business impact. Build statistical pipelines, write production code, and design/analyze experiments. Participate in the science on-call rotation to ensure automated campaigns operate successfully. Experience: Advanced degree in statistics, economics, mathematics, or equivalent industry experience. 4+ years of industry experience in causal inference or data science. Proven ability to apply statistics to unstructured problems and deliver measurable results. Deep technical expertise in causal inference and tackling challenging measurement problems. Expertise in marketing mix modeling is highly preferred. Expertise in SQL and experience with large-scale data platforms. Proficiency in Python and working within production coding environments. Benefits: Great medical, dental, and vision insurance options with additional programs available when enrolled Mental health benefits Family building benefits Child care and pet benefits 401(k) plan with company match to help save for your future In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team membe

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft Media is extending the value of Lyft's first-party rider data beyond our owned-and-operated surfaces. Through our Audience Solutions business, agencies and brands activate Lyft audiences across the open web, CTV, social, and DSPs — powered by one of the most distinctive mobility datasets in the US. We're hiring an Account Executive to grow this business across agency and holding company accounts. Responsibilities: Own a book of agency and holdco accounts — prospect, pitch, negotiate, and close data licensing and off-platform audience activation deals (Lyft audiences syndicated to DSPs, SSPs, and partner platforms — not Lyft-owned inventory) Build relationships across investment, planning, data strategy, and programmatic trading desks at major holdcos (GroupM, Omnicom Media Group, Publicis Media, IPG, Dentsu, Horizon, Stagwell, etc.) Hit and exceed quarterly revenue targets Translate Lyft's first-party mobility data into briefs that win RFPs — audience segments, geo/movement signals, and measurement use cases Partner with Account Management, Data Partnerships, and Product to ensure clean activation, attribution, and renewal Maintain accurate pipeline hygiene in Salesforce and forecast with discipline Experience: 3–5 years of digital media or data sales experience, with meaningful exposure to programmatic (PMP, PG, open exchange) and/or agency holdco accounts Track record of closing and growing agency business Comfortable with the alphabet soup: DSPs (DV360, TTD, Yahoo), SSPs, data clean rooms (LiveRamp, Habu, AWS), IDFA/MAID/postal-code targeting, MMM and incrementality conversations Strong written and verbal communication; can build a deck and run a meeting Hungry, organized, and coachable Preferred: Direct experience selling audience data, data licensing, or off-platform activation (ex-LiveRamp

At Lyft, our mission is to serve and connect. Fleets is a dynamic area working with 3rd-party partners to match autonomous, livery, and taxi fleets with the Lyft marketplace; managing programs for special vehicles like Express Drive rentals, electric, and premium vehicles; and crafting tooling for on-the-ground fleet operations. As an Engineering Manager on Global Growth, you’ll be responsible for setting the technical direction for the team, making tradeoffs between technical investments and product work, and communicating the strategy transparently to the team and to leadership. You will help shape the product direction by developing a deep understanding of the customer and working closely with cross-functional partners from Product, Design, Science, and Operations. You will lead a group of talented engineers and help the team to deliver business impact while being open to change through constant experimentation. If you enjoy collaborating with technical and nontechnical partners on a product with real-world impact, this is the role for you. Responsibilities: Lead a team of talented backend and mobile engineers who like to ship code and tackle hard engineering problems Mentor and guide the professional and technical development of your team members. Help develop their careers, and assign them to projects tailored to their skill levels, personalities, work styles, and professional goals Build teams that are collaborative, inclusive, and respectful of each other Set the technical vision and strategy for an evolving product area Co-own the product strategy with the product partner and ensure timely delivery with high quality of the engineering solutions Create plans for prioritizing technical and resourcing challenges in your organization Maintain a balance between building sustainable, high-impact projects and shipping things quickly Instill a spirit of continuous improvement in the team’s code, architecture, and processes Work closely with the Lyft recruiting team

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is hiring an experienced, talented and energetic M&A lawyer to join our expanding Legal team. You will lead a broad range of corporate and transactional matters and provide effective, business-focused legal advice to stakeholders throughout Lyft. Our legal work is cutting edge and always evolving. Reporting into the VP, Deputy General Counsel, Corporate & Commercial, we are looking for an entrepreneurial, resourceful, and highly collaborative leader who can continuously assess and advise on legal issues using a creative and pragmatic approach. Responsibilities: Lead a wide range of corporate initiatives, including complex M&A and integrations, divestitures, strategic investments, joint ventures, domestic and international corporate structuring, capital markets transactions, financing matters, subsidiary management and other strategic corporate projects. Manage and mentor a high-performing in-house team of M&A legal professionals, fostering a culture of growth and execution excellence. Partner closely with Lyft’s Corporate Development team and Treasury team as well as advise company leadership and cross-functional stakeholders (e.g. people, accounting, tax, treasury, operations, etc.) on novel corporate legal issues, opportunities and risks of corporate transactions. Draft and negotiate NDAs, LOIs/term sheets and definitive transaction agreements. Shape, scale and improve our legal processes/playbooks that enable both legal and business functions to scale effectively. Assist other teams with projects on an as-needed basis. Experience: 10+ years of experience practicing corporate and securities law, with an emphasis on M&A and strategic transactions; experience at a top-tier law firm and in-house experience at a public company are both required. Degree from top-tier law s

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Mapping team at Lyft is tasked with building a digital representation of the physical world - a map. We collect and serve the freshest and most accurate mapping data possible, along with algorithms, models, platform services, and map-based user experiences that power Lyft’s current and future transportation offerings. Mapping represents a huge opportunity for Lyft’s business, but also a big challenge. We build and scale systems that deal with large data storage, real-time data processing, machine / deep learning pipelines, routing and ETA models, driver and passenger location tracking, and more. We built beautiful and magical user experiences on top of all those services, and compete with companies that have been in the mapping business for decades. To strengthen our efforts, we are hiring a Senior ML Engineer who will work end-to-end on creating and improving new capabilities to detect changes in the environment and reflect them in our Lyft map using a wide variety of input sources from the Lyft fleet. For this we are looking for someone who values software engineering best practices, loves the algorithmic and geospatial side of the challenge and is data-driven from start to end. Our technology stack ranges from basic machine learning models to large language models and running them at scale on millions of images. You will work with incredibly passionate and talented colleagues from machine learning, data science, and engineering on projects that delight our passengers and drivers – powered by an up to date map. Responsibilities: Partner with Engineers, Data Scientists, Product Managers, and Business Partners to apply machine learning for business and user impact Perform data analysis and build proof-of-concept to explore and propose ML solutions to both new and existing proble

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. As an Applied Scientist specializing in Machine Learning and Operations Research on this team, you will develop mathematical models and launch algorithms that power these key pricing and ETA decisions. You will leverage your skills to build ML and optimization models and productionalize pipelines that can scale to millions of calls per day while solving critical business problems that have a big impact on the marketplace and rider experience. You will get exposure to a diverse set of real-world problems across optimization, prediction, machine learning, and inference and collaborate closely with teammates and stakeholders across Pricing, from Product Managers to Engineers and Analysts. We are looking for someone who is excited about working in a fast-paced, innovative, and impactful environment, and is adept at balancing complexity and efficiency to translate real world business problems into reliable solutions, systems and decision frameworks. Responsibilities Partner with Data Scientists, Engineers, Product Managers, and Business Partners to frame problems mathematically and within the business context Write production quality code. Design, build and deploy production-grade ML and Optimization models. Able to build custom methods and tooling beyond off-the-shelf libraries. Perform data analysis and build proof-of-concepts to explore and propose ML and Optimization solutions to both new and existing problems. Evaluate machine learning systems against business goals. Collaborate with Engineers to implement algorithms in live systems and ensure the robustness of the systems Establish metrics and development measurement methodologies to monitor the health of our products, as well as the impacts on user and marketplace outcomes Drive collaboration and coordination with cross-functional teams

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Data Science is at the heart of Lyft’s products and decision-making. Data Scientists at Lyft operate in dynamic environments, moving quickly to build the world’s best transportation solutions. We tackle a wide range of challenges—from shaping long-term business strategy with data, to making critical short-term decisions, to developing algorithms and models that power both internal systems and customer-facing products. We are looking for an experienced and highly motivated Data Scientist to join the Central Market Management team and lead key initiatives that enhance the quality of our overall decision-making. You’ll work cross functionally with other Data Scientists, Data Analysts, Product Managers, and Finance partners to make sure we are making the most financially efficient decisions to scale our business. You will identify gaps in our operational processes and measurements, and work to create strategies, frameworks, and models to help address them and deliver impact. Responsibilities Leverage data and analytical frameworks to identify opportunities for improving operational efficiency Define and implement decision frameworks, measurement strategies, and scientific methodologies that bring consistency and rigor to business decisions and forecasts, balancing opportunity and uncertainty Deliver integrated, high-quality analytical outputs spanning multiple projects while navigating ambiguity, cross-team dependencies, and open-ended scope Define and implement a robust attribution framework to evaluate the performance of high-stakes decisions Act as a technical lead, guiding other Data Scientists and fostering a culture of analytical excellence Write efficient, clean, production-level code (Python, SQL), ensuring reproducibility, documentation, and long-term maintainability of analytical assets B

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft Ads is building the world's largest mobility advertising network, connecting brands with millions of consumers throughout their transportation journeys. Our mission is to help brands reach riders during key moments of their journey — before, during, and after a ride — by delivering meaningful, contextually relevant ad experiences. Core to that vision is our ad serving platform. Our Ad Serving team builds the systems and integrations that power the delivery of ads, being both thoughtful of our riders’ experience while also driving great outcomes for advertisers. We’re looking for a Staff Product Manager I to architect and reimagine our ad serving platform so that our rapidly growing advertising business can continue to scale. Based out of our New York City office, you’ll own development and the forward-looking vision for the platform that connects advertisers and riders, help us accelerate our capabilities, and execute across a whip-smart, fast-paced team. Responsibilities: Help develop the strategy and objectives for our Ad Serving platform. Build a roadmap and lead a core team of engineers and data scientists to achieve it. Align cross functional partners and teams beyond your immediate development team to drive a shared vision. For example, Sales, Legal, Finance, Operations, and internal marketing teams. Take a holistic yield management approach across direct demand and external supply channels. Clearly communicate priorities, problems, experiments, and decisions across a wide spectrum of audiences, from partner teams to executives. Completely own your team's products, existing or new, from ideation through development, launch, growth, and maintenance. Understand Lyft Ads’ strategic and competitive position. Set your team's goals, success metrics, and roadmap to a

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Data Science is at the heart of Lyft’s products and decision-making. Data Scientists at Lyft operate in dynamic environments, moving quickly to build the world’s best transportation solutions. We tackle a wide range of challenges—from shaping long-term business strategy with data, to making critical short-term decisions, to developing algorithms and models that power both internal systems and customer-facing products. We are looking for an experienced and highly motivated Data Scientist to join the Central Market Management team and lead key initiatives that enhance the quality of our overall decision-making. You’ll work cross functionally with other Data Scientists, Data Analysts, Product Managers, and Finance partners to make sure we are making the most financially efficient decisions to scale our business. You will identify gaps in our operational processes and measurements, and work to create strategies, frameworks, and models to help address them and deliver impact. Responsibilities Leverage data and analytical frameworks to identify opportunities for improving operational efficiency Define and implement decision frameworks, measurement strategies, and scientific methodologies that bring consistency and rigor to business decisions and forecasts, balancing opportunity and uncertainty Deliver integrated, high-quality analytical outputs spanning multiple projects while navigating ambiguity, cross-team dependencies, and open-ended scope Define and implement a robust attribution framework to evaluate the performance of high-stakes decisions Act as a technical lead, guiding other Data Scientists and fostering a culture of analytical excellence Write efficient, clean, production-level code (Python, SQL), ensuring reproducibility, documentation, and long-term maintainability of analytical assets B

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Data is at the heart of Lyft’s products and decision-making. You will leverage data and rigorous, analytical thinking to shape our products and make business decisions. This will involve performing rigorous product deep dives, identifying opportunities for product enhancements, and measuring the impact of new features. The Global Growth team is at the forefront of innovation at Lyft, focused on expanding Lyft beyond North American rideshare’s core products. This includes our premium Luxury modes and Livery drivers, building a unified Lyft presence internationally, and enabling Autonomous Vehicles (AVs) domestically and abroad. These teams are at the center of innovation and the future of Lyft’s growth, and this role would be directly shaping the strategic roadmap for these crucial areas. As an Analytics Lead, you will collaborate with our world class team of engineers, product managers, and designers to think critically about the current rider and driver experience and implement product enhancements to facilitate market growth. The ideal candidate can apply strong business acumen to propose product and marketplace changes, and is comfortable working with a highly cross functional team. This role will help define Lyft’s strategy for growing luxury modes, setting the strategic roadmap for pricing, driver pay, and product development. In this role, you will help us tackle problems such as: How should we be pricing our premium Luxury products? Who are our current Luxury riders and what segment is most likely to grow our rider base? How can we best merchandise Luxury rideshare products within the Lyft app? What product features or app changes would improve the rider experience and motivate riders to take more Luxury rides? How do coupons and incentives motivate riders and drivers in premium segments? What

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. LyftAds is one of the most differentiated first-party data assets in mobile advertising, grounded in real-world movement, intent, and verified conversion. We're building a direct-sold advertising business that competes on the strength of our data, our audience, and our ability to close meaningful partnerships with the agencies and programmatic platforms that control where dollars flow. About the Role: The Sr. Sales Executive is the tip of the spear for LyftAds’ programmatic and agency revenue. You will own a direct revenue number across agency holding companies and programmatic demand partners, while simultaneously helping define our go-to-market strategy, sales narratives, and product feedback loop. You will be equal parts revenue driver and internal advocate for the customer. This role is well-suited for someone who has grown beyond pure selling and wants to have a hand in building something, but who still loves the hunt and thrives on closing. Responsibilities: Own a revenue number across a defined book of Agency Hold Co’s and programmatic demand partners (DSPs, trading desks) Develop and execute a sales strategy for LyftAds data & audience solutions, not just respond to RFPs, but actively create demand Build and maintain C-level and VP-level relationships across programmatic, video, and investment teams at agencies Lead complex, multi-stakeholder deal structures including PMPs, data partnerships, audience activation, and measurement partnerships Serve as the voice of the customer internally, transla

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The People Analytics team at Lyft exists to build data trust — turning people data into clear, reliable insights that help our HR Business Partners, talent leaders, and executives make better decisions. We're a small, high-impact team in the middle of a meaningful BI transformation: we recently moved to ThoughtSpot as our primary analytics platform, and we're not just replicating old dashboards — we're rethinking what self-service analytics looks like for a People team. That includes exploring ThoughtSpot's AI capabilities to surface proactive insights, enable natural language querying, and reduce the friction between a business question and a data answer. There's real greenfield work here, and we're looking for someone who wants to help define what AI-powered people analytics looks like at Lyft. We're looking for a Data Analyst to join our People Analytics team, based in Toronto. You'll report to the Senior Manager, People Analytics and serve as the first point of contact for incoming data requests across the People organization — triaging, scoping, and delivering on analytical needs ranging from quick ad-hoc pulls to fully built ThoughtSpot dashboards. This role is well-timed: you'll be joining as we complete our migration from Tableau to ThoughtSpot, which means you'll have genuine influence over how we build our reporting layer and push into ThoughtSpot's AI features — think natural language search, AI-generated insights, and proactive anomaly detection applied to people data. This isn't a "maintain the dashboard" role. It's a chance to help build something new. You'll be a self-starter who is equally comfortable writing SQL and presenting findings to a VP. Responsibilities: Serve as the first point of contact for incoming data requests from across the People organization — scoping needs, setting

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Data Science & Analytics is at the heart of Lyft's products and decision-making. The Rider Experience team sits at the center of how millions of riders discover, choose, and return to Lyft. We are hiring a Data Science Manager to lead our Toronto-based science & analytics team that turns rider behavior into product strategy. This role owns the analytical foundation behind our most consequential rider-facing decisions: how we measure experience quality, where friction costs us retention, and which bets move rider LTV. You will set the measurement and experimentation standards for rider product squads, and translate ambiguous business questions into rigorous, decision-ready analysis that shapes roadmap and investment. You will also lead the team's transition to AI-native data science and analytics workflows, embedding AI tooling into how we explore data, make decisions, and ship products. Responsibilities: Lead and grow a high-performing team of data scientists and analysts with diverse backgrounds Define and drive the data science vision, strategy, and roadmap, aligning with business and product objectives to improve market competitiveness and rider experience Provide strong technical guidance and coaching to the team on complex data science problems Champion data-driven decision-making and prioritization by partnering with product managers, engineers, marketers, and leaders to translate insights into decisions and action Lead deep-dive analyses into large-scale datasets to identify opportunities for improving rider app experience and overall rider product health Ensure robust experimentation and causal inference methodologies are applied to measure the impact of new features and strategies Mentor and guide the professional and technical development of your team members; help develop the

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Core Services powers the passenger and driver state machines from request and accept through drop-off and payment completion. The team enables new ride variations like autonomous vehicles, taxis, scheduled, business concierge, health and more. The “Core Services” are a suite of distributed Python and Golang systems central to Lyft’s backend. As a software engineer on the team, you will work on integrating new rider and driver products and features onto the state machine and enhancing the performance and reliability of ride state transitions. If you are excited about solving back-end distributed systems problems and owning a mission-critical part of Lyft’s operations, this team is for you. As a Software Engineer at Lyft, you will collaborate with other engineers and cross-functional teams, such as product, data science, and analytics, to lead and execute large projects—from concept to efficient execution. We are looking for motivated engineers who are passionate about solving challenging technical problems and excited to work in a fast-paced, innovative, and cross-functional environment. In this role, you will tackle some of the most interesting and impactful problems in ridesharing. Key traits for success include being passionate about Lyft’s business and product, a quick learner, a collaborative mindset, and an eagerness to drive initiatives both within and across teams. You'll be joining a small, close-knit team with engaged and collaborative co-workers. Responsibilities: Design, develop, deploy, monitor, operate and maintain existing or new elements of the Fulfillment tech stack Write well-crafted, well-tested, readable, maintainable code Have a good grasp and ability to explain the various tradeoffs made in decisions Participate in code reviews to ensure code quality and distribute knowledg

At Lyft, our mission is to improve people’s lives with the world’s best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization. We have an ambitious goal to strengthen our international presence by growing a life-changing product, and your efforts will play an essential role in our collective success. Growth teams are at the heart of our products and decision-making to drive business growth. We’re looking for passionate, driven engineers to build systems that empower our users (both Drivers and Riders) to make the most effective use of Lyft’s products and experiences by making them more predictive, personalized, and adaptive. We’re looking for someone who can build & own innovative applications, passionate about solving problems with distributed computing in building reliable systems, and is excited about working in a fast-paced, innovative, and collegial environment. As a Senior Software Engineer, with your technical expertise you will build and own innovative applications with a desire to achieve exceptional design fidelity, usability, accessibility, and performance. You will be responsible for sound technical execution of projects through hands-on development, quality-assurance, and prototyping. These projects will require close collaboration with our product managers, user interface designers, brand producers, data scientists, and engineering teams. You’ll be managing multiple exciting projects at once, so being able to juggle these initiatives is key! We’re also counting on you to be a champion for best engineering practices, guiding engineers, designers, and management along the way. We are looking for candidates who are self starters and have a proven track record of delivering software solutions that can solve critical business needs. We’re looking for a candidate who thrives in tackling complex, ambiguous challenges and can