Business Systems Analyst Jobs

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The API Platform team is responsible for empowering teams to build highly reliable and performant services, backing our payment systems, fraud detection, and a multitude of other products. As an infrastructure team, you will build and expand the service frameworks to make complex systems easy to use, resilient, and scalable. We build powerful interfaces for engineers that depend on these systems—deployment, load balancers, web framework, databases, Kafka, and Kubernetes—while keeping them highly available and performant. We're looking for engineering leaders who drive the technical vision of Stripe's service infrastructure platform for thousands of engineers to use and build on top of, and thrive in a highly autonomous environment with many moving pieces. What you’ll do You will join as a Technical Lead for one of the most impactful teams at Stripe. You will lead a team of engineers, collaborate with infrastructure and product engineering orgs, and advance service-oriented architecture (SOA) adoption at Stripe. By collaborating with the team's technical leaders, you will ensure the software your team builds meets the needs of Stripe and its customers. We are a highly effective team that consistently delivers high-impact results while genuinely caring for one another. We expect you to bring your curiosity and critical thinking skills to this challenging domain. We are looking for individuals with a strong background in designing and deliverin

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world's largest enterprises to the most ambitious startups — use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the Organization Support Experience Engineering builds the technology that powers Stripe's global support operations. Our engineers create the systems and services that support agents worldwide rely on every day to resolve issues for Stripe's millions of merchants and users — at scale, in real time, and across a growing range of channels and offerings. The Case Resolution Platform team owns the core infrastructure and tooling that enables support agents around the world to do their best work. This includes case routing, live channels infrastructure spanning voice and messaging, machine translation, and integrations that connect Stripe's support stack to the platforms agents depend on. What you'll do We're looking for full-stack engineers who want to make an impact on the tools and infrastructure that power global customer support at scale. Our team collaborates with many cross-functional teams — from Infrastructure to Product to Operations — to deliver reliable, high-quality systems that support agents and merchants depend on every day. The team is actively expanding its live channels infrastructure to support new messaging platforms, including in Greater China, requiring collaboration with third-party providers in the region. Responsibilities Design, build, and maintain full-stack services and infrastructure — spanning both backend systems and user-facing tooling — that support agents around the world rely on to resolve merchant and user issues in re

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Service Infrastructure team is responsible for empowering teams to build highly reliable and performant services, backing our payment systems, fraud detection, and a multitude of other products. As an infrastructure team, you will build and expand the service frameworks to make complex systems easy to use, resilient, and scalable. We build powerful interfaces for engineers that depend on these systems—deployment, load balancers, web framework, databases, Kafka, and Kubernetes—while keeping them highly available and performant. We're looking for engineering leaders who drive the technical vision of Stripe's service infrastructure platform for thousands of engineers to use and build on top of, and thrive in a highly autonomous environment with many moving pieces. What you’ll do You will join as a Technical Lead for one of the most impactful teams at Stripe. You will lead a team of engineers, collaborate with infrastructure and product engineering orgs, and advance service-oriented architecture (SOA) adoption at Stripe. By collaborating with the team's technical leaders, you will ensure the software your team builds meets the needs of Stripe and its customers. We are a highly effective team that consistently delivers high-impact results while genuinely caring for one another. We expect you to bring your curiosity and critical thinking skills to this challenging domain. We are looking for individuals with a strong background in designing and

Who We Are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world's largest enterprises to the most ambitious startups — use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the Team The Core Change Management group is responsible for the systems that let every Stripe engineer ship code, configuration, and infrastructure changes safely and at high velocity. You will be embedded primarily on the Service Deployments team — the owners of Stripe's end-to-end code deployment platform — with regular collaboration with the Resource Automation and Feature Deployments teams. What Makes This Role Compelling You own the foundation of how Stripe ships software. The deployment platform sits in the critical path of every engineer's workflow at Stripe. The decisions you make affect thousands of deploys per day across hundreds of services, directly determining how fast and safely Stripe's product evolves. Technically rich, architecturally active. The team is executing several concurrent platform transformations: containerizing host-based services at scale, adding intelligent multi-service deploy pipelines, extending real-time anomaly detection to earlier stages of traffic shifts, and rebuilding deployment event infrastructure on top of a durable message bus. This is not maintenance work — the architecture is in motion. Broad surface area, real ownership. You will span the full stack from container scheduling and deployment orchestration business logic to the developer-facing internal platform UI. The problems are multi-layered: reliability, developer experience, performance, and safety all at once. Your judgment prevents incidents.

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The infrastructure teams provide efficient and optimized infrastructure for Stripe to build secure, reliable, and differentiated products, while enabling Stripe developers to achieve their highest potential. Stripe makes it easy for any developer to access and manage the capabilities of the financial system while maintaining the least regulatory friction. We work to enable developers to have the most productive results of their entire career from the very first days they join Stripe through years of developing new systems and products. What you'll do As a Technical Program Manager in the Infrastructure team, you'll play a key role within engineering and drive programs that span across Stripe in the core infrastructure of Stripe's payment systems. You're responsible for the successful definition, cross-functional strategy, planning, and execution of large-scale technical programs that help to solve complex problems and enable products and infrastructure at scale. You'll deliver outstanding results by building and implementing solutions that scale while protecting our users and serving the business. Responsibilities Work with teams across the organization to understand pain points in their infrastructure usage to find common ideas and work to create solutions that span multiple domains. Define and produce high-quality written proposals, communications, and documentation. Execute on technical programs that require deep systems and engineering-l

At Stripe, our mission is to increase the GDP of the internet. We build the most powerful and flexible tools for running an internet business globally. We handle billions of dollars each year and enable millions of users around the world to scale faster and more efficiently by building their businesses on Stripe. Our tax team works with Stripes across the company to develop an efficient tax structure, as our international business scales and expands into new markets. We are looking for a well-rounded and seasoned tax professional to help us lead this effort. This function will be responsible for the global Indirect Tax (VAT/GST) Compliance of our Stripe business. This includes building and implementing VAT/GST compliance processes and controls, supporting management, and working with our indirect tax advisory, systems & compliance leads on day-to-day matters, and much more. The position will be based in Bangalore and report to the International Indirect Tax Lead. Responsibilities Oversee and manage our global indirect tax compliance function ensuring compliance with VAT/GST, and other indirect tax obligations across multiple jurisdictions. Manage VAT/GST registrations across tax authorities. Management of indirect tax audits and other indirect tax matters involving tax authorities. Collaborate with the international indirect tax planning and advisory team, the international accounting teams and third-party service providers on VAT/GST, assisting with the ongoing enhancement of the indirect tax compliance and control processes. Work with other tax team members and product and engineering teams to help define compliance requirements and collaborate on the design and implementation of VAT/GST controls. Promote indirect tax awareness and knowledge including training and liaising with business and tax partners on changes to indirect tax legislation, systems, policies and processes. We are looking for someone with: 4-6 years of experience in global indire

Who we are About Stripe Stripe's mission is to increase the GDP of the internet. We build the most powerful and flexible tools for running an internet business — handling billions of dollars each year and enabling millions of businesses worldwide to scale faster by building on Stripe. Our tax team partners with Stripes across the company to build an efficient, scalable tax structure as we expand into new markets globally. About the team Our International Indirect Tax Advisory function is responsible for determining the taxability of new products, managing indirect tax audits and relationships with local tax authorities, and partnering with our indirect tax systems and compliance leads on day-to-day matters. We work cross-functionally across finance, product, and engineering — and we're looking for a sharp, collaborative tax professional to join us. What you'll do The position is based in Dublin or London and reports to the International Indirect Tax Advisory Lead. Serve as an indirect tax subject matter expert (global VAT/GST) for Stripe's business and finance teams, managing aspects of our indirect tax planning and operations Support Stripe's international expansion, including advising on new market entry and product launches Participate in policy matters affecting indirect taxes internationally Collaborate with indirect tax compliance leads and international accounting teams on VAT/GST compliance, and contribute to the ongoing enhancement of compliance processes Support the management of indirect tax audits and other matters involving tax authorities internationally Partner with product and engineering teams to define requirements and contribute to the design of tax solutions for our users Drive indirect tax awareness across the business, including training and communication on changes to indirect tax legislation, systems, policies, and processes Communicate complex indirect tax concepts clearly and accessibly to non-tax professionals across all levels of the orga

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The AMER Startups Sales team is responsible for Stripe's fastest-growing customer segment, the companies that will become the platforms, networks, and enterprises of the future. You will be tackling the "founder's dilemma" at scale: how do we maintain the intimacy of a 1:1 relationship with thousands of companies, while building highly intelligent systems that scale? Startups represent a disproportionate share of Stripe's long-term value, and this team ensures those relationships deepen over time. What you’ll do As Head of Startup Sales (Grower), you will lead the organization responsible for growing and expanding Stripe's relationships with thousands of startup accounts post-activation. This is an expansion engine for the highly strategic Startups segment. Your teams will drive multi-product adoption, identify and act on growth signals, and build coverage models calibrated for the unique economics of high-growth startups. You will be a second-line leader managing frontline managers across multiple specialized sub-teams, each with distinct operating rhythms and coverage ratios. You'll partner cross-functionally with product specialists, solutions architects, customer success, and marketing to build the motions that turn early-stage activations into deep, multi-product platform relationships. This role reports to the Head of Startups. Develop the long-term vision and operating model for Startup (Grower), building specialized sub-tea

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Stripe Workplace team creates and operates inspiring, comfortable, and innovative spaces that bring Stripe’s culture and values to life and provide a foundation for achieving our mission. In this role, you will be part of the team that supports and builds food programs worldwide, from our food philosophy and safety standards to our vendor management and feedback systems. Our team is strategically distributed across all regions but operating as one cohesive unit that shares ownership of our entire global portfolio. To further strengthen our ability to provide real-time partnership across all time zones, we are looking for a leader as a Food Experience Manager to join us. This role reports to the Global Head of Food, and is based in South San Francisco. What you’ll do As a Food Experience Manager, you will be a key architect of our global food programs, based in our Oyster Point Headquarters, but with a worldwide impact. Responsibilities Global Program Builder: You will take the lead in designing, building, and documenting our scalable, global "playbooks" for core operational functions (e.g., vendor QBRs, new site launches, budget management). Drive Global Program Execution: You will be responsible for the successful execution of our global standards across a fluid portfolio of offices, which may span multiple regions. Your role is to ensure consistency, compliance, and high performance, regardless of location. Synthesize Global Data:

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Global Payments Experiences group is an organization focused on bringing new and novel payment methods to Stripe, and ensuring Stripe’s systems work well for merchants globally. This team works with internal and external partners to expand regional, non-card payment options, and to expand the use of Stripe’s payments processing globally. What you’ll do This is a Sao Paulo-based team, with platform teams in the US and Europe and sister teams worldwide. This team in particular will build and maintain new payment methods for Stripe, with a focus on LATAM and North America. They will manage local market idiosyncrasies, become regional experts that other Stripe teams will rely on, and partner with many non-tech functions at Stripe to expand our global reach and product portfolio. Responsibilities Design and reason about integration experiences with a strong focus on end-user simplicity and developer experience Build back-end services and integrations across solutions across Stripe’s payments product Engage and interact with external partners to determine and build technical solutions Engage directly with users to understand their business needs and translate requirements into concrete solutions Collaborate with cross-functional teams including product, partnerships, eng platforms, and other engineering teams to deliver these solutions Contribute to software platforms used across payments at Stripe Who you are We’re looking for someone w

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Fraud Strategy is responsible for building scaled fraud mitigation systems that prevent fraud and protect the financial ecosystem, while minimizing disruption to good users. The fraud team’s mission is to protect Stripe, our users, and the broader financial ecosystem from actors who abuse Stripe accounts for financial gain. What you’ll do As a Fraud Strategist, you will be responsible for building strategies to mitigate fraud (buyer fraud, seller fraud and account fraud) on new and existing Stripe products. You will enable safer money movement for our users and help Stripe manage fraud risks intelligently. The stakes are high, and you will be up against ever-evolving challenges. You will face some of the most complex and dynamic problems at the company, and the nature of your work will evolve rapidly to combat new and more sophisticated challenges to Stripe's integrity in the financial ecosystem. You'll partner closely with Product, Engineering, Data Science, Operations and other Risk Strategy functions to ensure fraud controls are embedded in every Stripe product. Beyond protecting against fraud risk, you'll drive innovation in how Stripe approaches fraud management— staying ahead of emerging fraud trends and pushing the boundaries of what effective, scalable fraud risk management looks like at a global payments company. Responsibilities Monitor portfolio to identify, mitigate and predict risky behavior that could result in loss

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Fraud Strategy is responsible for building scaled fraud mitigation systems that prevent fraud and protect the financial ecosystem, while minimizing disruption to good users. The fraud team’s mission is to protect Stripe, our users, and the broader financial ecosystem from actors who abuse Stripe accounts for financial gain. What you’ll do As a Manager on the Fraud Strategy team, you will lead a team of high performing and tenured fraud strategists responsible for safeguarding Stripe’s rapidly expanding portfolio of money movement and money management capabilities from fraud. You will lead the team to create short, medium and long term strategies that prevent fraud while enabling growth on rapidly expanding Stripe products like Treasury, Issuing, Capital, Crypto and Stablecoins. Responsibilities Lead a Specialized Team: Coach and mentor a world-class team of fraud strategists. You'll be responsible for their professional growth and for fostering a culture of rigorous, data-driven fraud system development. Own the E2E Fraud Prevention Lifecycle: Oversee the team's execution across all critical decision points—from new user onboarding, through offboarding and funds recovery Strategic Stakeholder Partnership: Act as a key partner to Product, Engineering, Data Science, and Operations. You will navigate complex cross functional fraud prevention system development and tuning, ensuring our risk appetite aligns with both internal go

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the Product - Connect Platform Connect is Stripe’s platform for businesses that serve other businesses. It gives platforms the infrastructure to represent the people and companies in their ecosystem, onboard and verify them, manage their accounts, accept payments, and pay them out - without building payments, compliance, or financial-services systems themselves. This is how businesses like Shopify can help entrepreneurs run and grow their businesses. It is also the kind of infrastructure that marketplaces such as DoorDash need to coordinate money movement across large networks of restaurants, merchants, and dashers. Connect has impact across industries. Shopify uses Stripe to embed financial services for merchants; Lugg streamlines worker onboarding and offers instant payouts; DoorLoop reduces manual customer onboarding tasks by nearly 50% with Stripe; and Sharetribe helps entrepreneurs launch and run marketplaces on Stripe. AI is accelerating the emergence of entirely new business models: global networks of creators and experts, AI-native marketplaces, and agent-driven products that change how people discover, buy, sell, and deliver services. These businesses are more dynamic than traditional platforms: participants may operate across borders, take on different roles, and need new ways to establish trust, access financial capabilities, and get paid. The Connect Abstractions team owns the platform primitives that make these models possible. We

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Secrets Infrastructure team provides the cryptographic identity and secrets management foundation for Stripe. We build and operate the internal certificate authority that authenticates every person and service at Stripe, and the secrets platform that manages everything from financial partner credentials to infrastructure access keys. We build foundational security infrastructure at scale: our certificate authority issues mTLS client certificate identities for thousands of services and engineers, and our secrets platform and libraries protect access to critical financial systems and external partners across all of Stripe’s codebases, services, and platforms. The technical challenges include building systems with 99.99%+ availability, implementing TLS workload identity and attestation logic for new platforms, and designing secret management tools that are both secure and user-friendly. Our infrastructure must be both reliable and developer-friendly—we maintain libraries in Go, Java, Ruby, and Python. As a small team responsible for critical systems, engineers take on meaningful ownership. Through collaboration with teams across Stripe, you'll build and set direction for the authentication and secrets management underpin identity in distributed systems at scale. Secrets Infrastructure is a fully remote team, with a small presence in the Seattle and New York City offices. We pride ourselves on a friendly, technically rigorous, and supp

Engineering Manager, AI Conversation Platform Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The newly formed Conversation Platform team aims to build a conversation platform for all merchants who use Stripe. We are doing so by (a) automating the easy tasks, and (b) assisting our users in the difficult tasks. Some examples include customizing the Stripe landing page to suggest bespoke integrations, allowing users to command the Stripe API in natural language, and resolving user issues automatically. We are developing RAG based systems on the latest LLMs as well as fine-tuning our own models. We’re an end-to-end team going from ideas to models to shipping in production. What you’ll do Responsibilities Driving an ambitious vision for AI/ML that benefits our users Setting the technical & process direction for the team based on business goals Brainstorm and coordinate product integrations with partner teams Proposing new ideas and building prototypes Be an integral part of a larger ML community internally & externally Hire & develop a world-class team to deliver high-quality ML systems. Coach engineers to help them grow in their careers and maintain a high bar Who you are We are looking for ML Engineering Managers who are passionate about using ML to improve products and delight customers. You have experience leading teams that develop streaming feature pipelines, build ML models, and deploy them to production, even if it involves making substantial changes to backend code. You a