Business Systems Manager Jobs

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: BizTech fosters culture and connection at Airbnb by providing reliable corporate tools, innovative products, and technical support for all teams. We drive technical breakthroughs and strategies that redefine what it means to belong anywhere, delivering greater value for the business and our people. The Global Operations team at BizTech manages production services across Airbnb’s corporate environment, delivering reliable operations through Observability, Incident Management, Core Operations, and AI-enabled automation. We partner across BizTech to scale service quality, efficiency, and resilience. The Difference You Will Make: As an Operations Engineer, you'll apply AI at the forefront of BizTech's operational health: using LLM-powered triage and intelligent automation to resolve tickets, speed up incident response, and build self-healing observability that catches problems before they escalate. AI fluency is core to this role, not an add-on. You'll prototype agentic workflows, embed AI into runbooks and diagnostics, and continuously look for repetitive work automation can take over. Success looks like a shrinking backlog of recurring ticket categories through AI-assisted automation, faster MTTR powered by intelligent alerting and root-cause suggestions, and dashboards/reportin

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Digital Sales Representative (Activate). About the job This position is needed to play a key role in further growing the business. As our new Digital Sales Representativ e , you will be responsible for net new customer acquisition, solution selling, and closing deals within our Self Service accounts. Responsibilities In this role, you’ll: BE AN OWNER: Responsible for net new customer acquisition and driving new revenue for a specific territory while maintaining the highest levels of customer satisfaction WEAR THE CUSTOMER’S SHOES: Work with customers across all verticals to understand their business and technical requirements. You will need to understand the capabilities of Twilio’s communications API platform so that, together, you can design a solution for their specific use case needs EMPOWER OTHERS: Work diligently with cross-functional internal teams (Sales Development, Marketing, Product, Engineer

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Singapore About the Department Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free servi

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Difference You Will Make: We are seeking a dedicated and enthusiastic candidate to provide exceptional Customer Service support to the Airbnb community as a Senior Specialist, Premium Support. The ideal candidate is flexible, hospitable, analytical, and committed to delivering the highest standards of service in English and Spanish, spoken and written. This is a full time position based in Nevada, USA - remote. The Senior Specialist, Premium Support functions on the front line interacting directly with both customers & internal stakeholders. As a Senior Specialist, Premium Support, you will primarily be responsible for providing end-to-end support to key members of our community experiencing an issue with their reservation, including but not limited to the Luxury segment. You will take ownership of cases, ensuring complete resolution while fostering strong relationships with our users along the way. A Senior Specialist, Premium Support needs strong communication skills, problem-solving abilities, and customer service expertise. They will be expected to work in strong autonomy, being able to assess a case & constantly looking for the right solution for both Host, Users and internal stakeholders. As part of this role, you are required to be flexible and may be required to move to different teams within Community Support and/or take up different responsibilities from those set out below. The ideal candidate will be open to a role which will evolve based on business needs and will be flexible to meet those needs. A Typical Day: The responsibilities listed below

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! The Solutions Engineer (SE) delivers technical sales and product consultancy services to NewBiz, partners and Customer Success. The goal for the SE is to be responsible for the free trials and to help increase win rate and deal size. The SE also helps with maintaining and increasing product knowledge in the NewBiz & CS departments as well as assisting with pre- and post-sales activities and tracking accordingly via Salesforce. What you'll be doing: The SE is required to maintain a good balance in relation to product knowledge, focus on product reach and make sure that Trustpilot can close business by: Set up and run new trials. Participate in pre-sales activities coordinated by sales reps. Coordinate pre-sales activities with allocated sales reps (sales teams). Work closely together with Support, Customer Success, Sales Ops and New Bizz Maintain and update trial reporting accordingly Assist CS in technical solutions for upsells and renewals. Enterprise prioritisation including troubleshooting. Refresher & scope training for trials & supporting modular trials on Ents accounts. CS winback trials Sales clinic. Personalised sessions looking with reps at hard-to-convert leads with technical blockers(e.g. Automation issues, lack of te

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We are looking for an Account Executive to join our dynamic team. This role is a great fit for those with sales experience looking to grow within a high-growth startup environment. As an Account Executive, you will prospect and close new business alongside our founders and Marketing team. You’ll consult with our existing customer base and prospective customers to build meaningful relationships and shape our product and go-to-market roadmaps. RESPONSIBILITIES Help build the foundation and processes for customer-facing teams at Baseten Lead, negotiate, and execute new sales opportunities for Baseten In partnership with the marketing and BDR team, develop a strong sales pipeline to support quarterly and annual sales targets Establish and maintain relationships with key stakeholders within sales accounts Work cross-functionally to improve the customer experience and ensure sales effectiveness REQUIREMENTS 5+ years of sales experience in a SaaS business Experience in selling to technical audiences Experience with developer/machine-learning tooling preferred, but not required Proven ability to close complex sales cycles Proficiency with sales and marketing automation tools Interest in working at an early-stage, fast-paced startup BENEFITS Competitive compensation, including meaningful equity. 100% coverage of medical, dental, and vision insurance for employee and dependents Flexible PTO policy including company wide

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We are looking for an Account Executive to join our dynamic team. This role is a great fit for those with sales experience looking to grow within a high-growth startup environment. As an Account Executive, you will prospect and close new business alongside our founders and Marketing team. You’ll consult with our existing customer base and prospective customers to build meaningful relationships and shape our product and go-to-market roadmaps. RESPONSIBILITIES Help build the foundation and processes for customer-facing teams at Baseten Lead, negotiate, and execute new sales opportunities for Baseten In partnership with the marketing and BDR team, develop a strong sales pipeline to support quarterly and annual sales targets Establish and maintain relationships with key stakeholders within sales accounts Work cross-functionally to improve the customer experience and ensure sales effectiveness REQUIREMENTS 1-3 years of sales experience in a SaaS business Experience in selling to technical audiences Experience with developer/machine-learning tooling preferred, but not required Proven ability to close complex sales cycles Proficiency with sales and marketing automation tools Interest in working at an early-stage, fast-paced startup BENEFITS Competitive compensation, including meaningful equity. 100% coverage of medical, dental, and vision insurance for employee and dependents Flexible PTO policy including company wid

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We are looking for an Account Executive to join our dynamic team. This role is a great fit for those with sales experience looking to grow within a high-growth startup environment. As an Account Executive, you will prospect and close new business alongside our founders and Marketing team. You’ll consult with our existing customer base and prospective customers to build meaningful relationships and shape our product and go-to-market roadmaps. RESPONSIBILITIES Help build the foundation and processes for customer-facing teams at Baseten Lead, negotiate, and execute new sales opportunities for Baseten In partnership with the marketing and BDR team, develop a strong sales pipeline to support quarterly and annual sales targets Establish and maintain relationships with key stakeholders within sales accounts Work cross-functionally to improve the customer experience and ensure sales effectiveness REQUIREMENTS 5+ years of sales experience in a SaaS business Experience in selling to technical audiences Experience with developer/machine-learning tooling preferred, but not required Proven ability to close complex sales cycles Proficiency with sales and marketing automation tools Interest in working at an early-stage, fast-paced startup BENEFITS Competitive compensation, including meaningful equity. 100% coverage of medical, dental, and vision insurance for employee and dependents Flexible PTO policy including company wide

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We're looking for a Revenue Accounting Manager to own billing, contract review, and revenue recognition as Baseten scales. This is a hands-on, individual-contributor role for someone who wants full ownership of the revenue cycle at a company where deal structures are getting more complex: usage-based pricing, committed capacity, credits, multi-year enterprise contracts, and new business models coming online. You'll join Lauren, who built Baseten's quote-to-cash function from the ground up, to take on billing, contract review, and revenue recognition as deal volume and complexity grow. Having completed our first year-end audit, we're now focused on tightening contract review processes, close procedures, and reporting rigor to support the scale ahead. You'll partner closely with Lauren, FP&A, Sales, Legal, and Revenue Operations to make sure every deal is structured, billed, and recognized correctly from day one. Baseten is building the infrastructure layer for AI-native companies, and we're scaling quickly - in deal volume, contract complexity, and customer size. If you want real ownership over a growing function on a lean team, this role offers real scope. RESPONSIBILITIES Revenue Recognition and Technical Accounting Own revenue recognition under ASC 606 across all contract types, including usage-based/consumption arrangements, committed capacity deals, credits, multi-year contracts, and new business model

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role: We’re hiring an Enterprise Account Executive to accelerate Modal’s growth with the world’s most innovative AI companies. This is a high-impact role where you’ll own the full sales cycle—from building pipeline to closing large, strategic enterprise deals. You’ll partner directly with our founders, engineering, and product teams to help customers harness Modal’s infrastructure to train, deploy, and scale AI applications. You’ll be expected to operate as a builder: developing new relationships, shaping our GTM motion, and serving as the voice of the customer inside Modal. The ideal candidate is both technically curious and commercially driven—equally comfortable in a room with C-level executives and with machine learning engineers. In this role, you will: Drive new business by generating pipeline, negotiating, and closing complex enterprise deals Build deep, trusted r

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We are looking for an Account Executive to join our dynamic team. This role is a great fit for those with sales experience looking to grow within a high-growth startup environment. As an Account Executive, you will prospect and close new business alongside our founders and Marketing team. You’ll consult with our existing customer base and prospective customers to build meaningful relationships and shape our product and go-to-market roadmaps. RESPONSIBILITIES Help build the foundation and processes for customer-facing teams at Baseten Lead, negotiate, and execute new sales opportunities for Baseten In partnership with the marketing and BDR team, develop a strong sales pipeline to support quarterly and annual sales targets Establish and maintain relationships with key stakeholders within sales accounts Work cross-functionally to improve the customer experience and ensure sales effectiveness REQUIREMENTS 1-3 years of sales experience in a SaaS business Experience in selling to technical audiences Experience with developer/machine-learning tooling preferred, but not required Proven ability to close complex sales cycles Proficiency with sales and marketing automation tools Interest in working at an early-stage, fast-paced startup BENEFITS Competitive compensation, including meaningful equity. 100% coverage of medical, dental, and vision insurance for employee and dependents Flexible PTO policy including company wid

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We’re looking for a high-performing strategic finance professional to join our growing Finance team. This role is ideal for someone with 3 - 4 years of experience across investment banking, venture capital, private equity and/or strategic finance who wants broad exposure to company-building inside a fast-scaling AI infrastructure company. Experience in strategic finance is a plus, but not required. You’ll work closely with Finance leadership and partner cross-functionally across the Finance leadership team. THE RESPONSIBILITIES Support company-wide financial planning, forecasting, and budgeting processes Build and maintain operating and financial models across revenue, infrastructure costs, hiring, and strategic initiatives Help prepare board materials, investor updates, and fundraising analyses Partner with business leaders to evaluate investments, acquisitions, pricing, growth initiatives, and operational tradeoffs Analyze consumption and infrastructure metrics including ARR, gross margin, usage trends, retention, and efficiency metrics Drive ad hoc strategic projects including market analysis and scenario planning Improve financial reporting processes, dashboards, and operational rigor as the company scales Act as key data and modeling lead on reporting and analysis Assist with finance operations, procurement, and vendor management as needed Work cross-functionally to turn ambiguous business questions into

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. About the Role We are seeking a technical, strategic and creative Partnerships Product Marketing Manager to drive the success of our ecosystem partners. In this role, you will work closely with our partnerships, product and engineering teams and with emerging technology companies to bring differentiated joint solutions to market. You will be responsible for shaping partner narratives, creating impactful content, and enabling joint go-to-market programs that amplify our reach. The ideal candidate combines storytelling skills, technical acumen, and the ability to collaborate across partner and internal teams. Key Responsibilities Partner Storytelling & Content Develop compelling technical blog posts, white papers, solution briefs, and customer success stories highlighting the value of joint solutions. Translate technical integrations into clear, differentiated messaging for both technical and business audiences. Enablement & Training Build and deliver enablement programs to arm partner sales teams with the tools, messaging, and collateral they need to position and sell our solutions. Create sales playbooks and battlecards tailored to each partner’s ecosystem. Joint Go-to-Market Campaigns Plan and execute co-marketing campaigns with partners, including webinars, events, solution launches, and demand-generation activities. Manage partner marketing calendars and ensure alignment with key product milestones. Cross-Fu

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role: We're looking for a Growth Engineer to own the technical foundation of Modal's marketing and developer-facing web surfaces: the marketing site, docs site, growth landing pages, high-profile microsites, forms, analytics instrumentation, and the integrations that help users discover, understand, and get started with Modal. This is a frontend-heavy role for someone with strong product taste, web engineering craft, and a business-owner mindset. You'll partner with Product Engineering, Design, Data, and Growth to ship polished, measurable web experiences from high-profile projects like the GPU Glossary and LLM Engine Advisor to internal tooling that helps teams publish content faster. When this role is going well, Modal launches new pages, docs experiences, campaigns, and experiments quickly without sacrificing performance, craft, or measurement. In this role you will:

About Appspace: At Appspace, we’re passionate about creating better work experiences for people everywhere, and we’re looking for people that feel the same way. Our global office locations and flexible work culture help you work wherever and however you’re at your best. Plus, we take the time to help you enjoy your work, build lasting connections, and grow your role. Join the Appspace team and be a part of a culture that’s helping people everywhere love where they work. Your Role as a Enterprise Account Executive: Our Enterprise Account Executives are dynamic, engaging, and entrepreneurial. They are responsible for driving strategy, planning, and executing sales to acquire targeted accounts, maximize assigned customer revenue, and engage with partners to grow overall revenue. By working closely with our strategic partners and channel community, or directly selling to customers, the AE will drive revenue growth through ongoing pipeline development and deal-winning activities. The successful candidate should be comfortable in customer, prospect and partner-facing roles and possess strong presentation skills, technical acumen, and the drive to win. A Day in the Life of a Enterprise Account Executive: Take a leadership role driving Appspace sales for your assigned territory Target accounts to acquire as new Appspace customers. Find new opportunities and grow business within your assigned customers. Be the go-to expert on Appspace in a collaborative sales approach with strategic technology and channel partners - finding, winning and delivering business Build and execute on an innovative business plan with our strategic partners and channel community to meet and exceed customer needs Present and demonstrate the Appspace story and platform in early sales stages and coordinate additional resources as needed. Engage with cross-functional resources from Engineering, Marketing, IT, Legal, Security and others as needed to drive Appspace sales Grow and convert pipeli