Business Systems Manager Jobs

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity As a Senior Air Operations Associate based in Vietnam, you will manage complex airfreight operations while providing hands-on leadership to a small team. This role is designed for experienced operators ready to take the next step — driving execution excellence, mentoring teammates, and contributing to process improvements that will shape Flexport's growing operations in Vietnam. What You'll Do Coordinate end-to-end airfreight operations in alignment with company strategy, global policies, and customer requirements Serve as the first point of escalation for shipment exceptions, resolving issues with urgency and sound judgement Coach and mentor team members to ensure SOP compliance, productivity, and a culture of continuous improvement Maintain high data accuracy and timely milestone updates across Flexport systems to meet KPIs and SLAs Oversee billing accuracy and cost control, resolving invoice disputes promptly and effectively Monitor and review vendor and carrier performance, providing constructive feedback and actionable solutions Support strategic initiatives including carrier integrations, client onboarding, and system or process upgrades Build

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role As the Autonomous Driving System Safety Lead on the Systems Engineering team, you will own and author safety claims in the forward-facing ADS safety case for onboard and offboard software, a large fraction of which is AI components. You will work closely with the autonomy software, data platform, operations, and legal teams to coordinate system requirements, AI architecture, and evidence in support of these claims. You will be responsible for ensuring that the cross-functional team creates a safety case for onboard and offboard software that is comprehensive and that potential gaps are identified and mitigated. About the Work Manage safety claims by understanding the ADS design, interfaces, and technical capabilities of the system and by working closely with Autonomy Robotics and Software Infrastructure leads. Generate atomic claims through claim decomposition, delegating to the cross-functional teams where appropriate and

Role Description Dropbox is seeking a Head of Scaled Sales to build and lead our sales-assisted growth motion from the ground up. This is a foundational leadership role for an entrepreneurial builder who is energized by creating a new motion from 0 to 100 and pairing product-led growth with the right sales touch to accelerate conversion, expansion, and efficiency. This leader will design the segmentation, coverage, and experimentation systems that determine when, where, and how sales engages self-serve customers, while partnering closely with marketing, data science, and sales analytics to turn signals into action. The right candidate will bring a strong operator mindset, deep fluency in PLG and hybrid GTM models, and a clear point of view on how to balance AI and human judgment to improve outcomes at scale. Responsibilities Build a self-serve segmentation model that identifies the right customers for the right sales motion, maximizing cost efficiency, conversion, and speed through the funnel. Design and implement a highly efficient coverage model that introduces sales engagement at the optimal point in the customer journey. Partner closely with data science and sales analytics to develop and operationalize a data-driven targeting strategy. Work cross-functionally with marketing to deliver targeted campaigns to the right customers at the right time with the right message, improving take rates and product expansion. Define how AI should be deployed across the scaled sales motion to improve productivity and business outcomes, while making sound decisions about where human engagement adds the most value. Build and run a strong experimentation framework that enables rapid testing, learning, and iteration across segmentation, outreach, coverage, and conversion strategies. Establish clear operating rhythms, performance metrics, and diagnostic frameworks to understand business drivers and inform resourcing and investment decisions. Lead execution with a strong bias for act

Role Description Dropbox is seeking a Head of Scaled Sales to build and lead our sales-assisted growth motion from the ground up. This is a foundational leadership role for an entrepreneurial builder who is energized by creating a new motion from 0 to 100 and pairing product-led growth with the right sales touch to accelerate conversion, expansion, and efficiency. This leader will design the segmentation, coverage, and experimentation systems that determine when, where, and how sales engages self-serve customers, while partnering closely with marketing, data science, and sales analytics to turn signals into action. The right candidate will bring a strong operator mindset, deep fluency in PLG and hybrid GTM models, and a clear point of view on how to balance AI and human judgment to improve outcomes at scale. Responsibilities Build a self-serve segmentation model that identifies the right customers for the right sales motion, maximizing cost efficiency, conversion, and speed through the funnel. Design and implement a highly efficient coverage model that introduces sales engagement at the optimal point in the customer journey. Partner closely with data science and sales analytics to develop and operationalize a data-driven targeting strategy. Work cross-functionally with marketing to deliver targeted campaigns to the right customers at the right time with the right message, improving take rates and product expansion. Define how AI should be deployed across the scaled sales motion to improve productivity and business outcomes, while making sound decisions about where human engagement adds the most value. Build and run a strong experimentation framework that enables rapid testing, learning, and iteration across segmentation, outreach, coverage, and conversion strategies. Establish clear operating rhythms, performance metrics, and diagnostic frameworks to understand business drivers and inform resourcing and investment decisions. Lead execution with a strong bias for act

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. Join Ema Unlimited, a pioneering company at the forefront of Generative AI technology. We are seeking a talented Product Designer to contribute to the development of Ema, our Universal AI Employee. In this role, you will design user experiences that simplify complex workflows and enhance productivity for enterprises globally. About Ema Ema is building the next generation AI technology to empower every employee in the enterprise to be their most creative and productive. Our proprietary tech allows enterprises to delegate most repetitive tasks to Ema, the AI employee. We are founded by ex-Google, Coinbase, Okta executives and serial entrepreneurs. We’ve raised capital from notable investors such as Accel Partners, Naspers, Section32 and a host of prominent Silicon Valley Angels including Sheryl Sandberg (Facebook/Google), Divesh Makan (Iconiq Capital), Jerry Yang (Yahoo), Dustin Moskovitz (Facebook/Asana), David Baszucki (Roblox CEO) and Gokul Rajaram (Doordash, Square, Google). Our team is a powerhouse of talent, comprising engineers from leading tech companies like Google, Microsoft Research, Facebook, Square/Block, and Coinbase. All our team members hail from top-tier educational

Lead, Center of Excellence The team + the role The Pendo Center of Excellence (CoE) sets the standard for how Pendo uses Pendo. We bring together in-app and email engagement, Product Operations, and growth strategy to ensure every team maximizes the value of the platform — and every customer receives a consistent, contextual, and high-quality experience. The CoE is a small, high-leverage team: the Head of CoE sets direction and strategic priorities, a Specialist drives day-to-day execution, and Product Operations partners on system foundations. This Lead role sits at the center of that system. We're hiring a Lead, Center of Excellence to scale the team's impact. You'll evolve the CoE from a team that launches guides and emails into a system-driven operating model that drives measurable outcomes — across onboarding, retention, support deflection, and customer lifecycle. You'll translate strategy into scalable processes, partner closely with the Head of CoE and Specialist to improve throughput without sacrificing quality, and serve as the CoE's point of collaboration for Fin-related initiatives. This is a systems-focused, impact-driven role for someone who understands not just how to use Pendo, but how to use it to move the needle. This role is based in Raleigh, NC or US remote, and follows Pendo's hybrid model: in-office 3 days per week where applicable. What this looks like day-to-day Expand CoE support into high-impact lifecycle areas — onboarding and adoption, retention and churn prevention, and support deflection — partnering with Design, Product, PMM, Customer Success, Content Design, and Marketing to connect engagement strategy to measurable business outcomes. Own the Pendo-side strategy and execution for guide delivery triggered through Fin's chat interface: determine which guides are eligible for conversational launch, how they're structured for that context, and how they're tagged and maintained for reliable delivery. Lead the CoE's approach to proactive Fin

Where Performance Meets Purpose Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose. What You Will Be Doing We’re seeking a strategic and highly collaborative Lead PLM System Analyst to serve as the subject matter expert for Product Lifecycle Management (PLM) processes, systems, and data governance across the organization. In this role, you will lead the development, optimization, and deployment of PLM capabilities that support product creation, product data management, and enterprise-wide business objectives. You will play a critical role in aligning business processes, operational requirements, and technology solutions to drive innovation, efficiency, and product development excellence. You will partner closely with teams across Product Creation, Sourcing, Operations, IT, and other business functions to define PLM strategies, establish roadmaps, and ensure system capabilities effectively support current and future business needs. Acting as a trusted advisor, you will help shape the evolution of PLM processes and technologies while driving initiatives that improve data quality, visibility, compliance, and overall operational performance. You will lead complex PLM projects and system enhancements from requirements gathering through deployment, adoption, and ongoing support. This includes managing system integrations, upgrades, process improvement initiatives, and enterprise-wide efforts to standardize product data, specifications, materials, and bill of materials (BOM) management. You will also be responsible for developing and maintaining go

Become a part of our caring community The Senior Process Improvement Professional analyzes and measures the effectiveness of existing business processes and develops sustainable, repeatable and quantifiable business process improvements. The Senior Process Improvement Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. The Humana Pharmacy Benefits Management (PBM) Strategy Enablement team partners with PBM teams to improve processes that will help our members improve their lives through better health outcomes. This role, within the Process Improvement (PI) team of Strategy Enablement, will work closely with PBM leaders, as well as key partners in leading and delivering on initiatives and process capabilities that enable improved effectiveness, efficiency, and experiences (member, provider and associate). The Senior Process Improvement Professional: Researches best business practices within and outside the organization to establish benchmark data. Defines and leads business improvement projects aligned with business strategies and operational priorities. Collects and analyzes process data to initiate, develop and recommend business practices and procedures that focus on member experience, increased productivity and efficiency and reduced cost. Determines how new information technologies can support re-engineering business processes. May specialize in one or more of the following areas: benchmarking, business process analysis and re-engineering, change management and measurement, and/or process-driven systems requirements. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is perf

Job Details: Job Description: As a Facilities Mechanical Engineer, you will play a pivotal role in ensuring the reliable operation and maintenance of Intel's advanced mechanical systems, supporting our cutting-edge manufacturing, cleanroom, and research and development activities. Your work will directly impact Intel's ability to innovate and deliver world-class technologies by maintaining the critical infrastructure that enables peak operational performance. This role offers a unique opportunity to drive engineering excellence, collaborate with cross-functional stakeholders, and shape the future of Intel's facilities globally. Key Responsibilities: Ensure the availability, reliability, and maintenance of mechanical systems such as oil-free air systems, HVAC systems, chilled water plants, boilers, environmental abatement systems, and compliance exhaust systems. Support daily tactical efforts to meet safety, reliability, and environmental targets for mechanical systems. Design and analyze mechanical systems and equipment, troubleshoot systematic issues, and provide evaluations, recommendations, and solutions to resolve problems. Develop engineering scopes of work for mechanical projects and conduct design reviews to ensure system integrity and performance. Conduct feasibility studies and testing on new and modified designs, while overseeing prototype fabrication and design testing. Partner with internal business units and operations teams to deliver engineering solutions tailored to their specific needs.

About the team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the Role As a Deployment Lead Life Sciences, you will define how OpenAI delivers complex systems to customers. You will own how they are built, shipped, and adopted. You’ll translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals. You will focus on the Life Sciences vertical, partnering with pharmaceutical companies, clinical research organizations, and other data and services providers to deploy next-generation AI capabilities across their drug discovery, development, and operations. You will own delivery end-to-end: embedding with Life Sciences customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You’ll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities. Success will be measured first and foremost by impact - deployments that deliver measurable value against customer goals, drive adoption, and become critical to their workflows. Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment under pressure, and product impact (field signal that shifts roadmaps/architectures). This is a high-trust, high-autonomy role. Success requires deep technical project management expertise, extreme ownership of outcomes, and an ability to immerse in customer workflows and partner with customer teams to solve complex engineering problems at pace. This role is based in New York. We us

Work Flexibility: Hybrid Stryker is delighted to share that we are now accepting applications for our Stryker GQO Manufacturing Operations Development Programme – to begin in September 2027. The programme is a 23-month structured programme that provides participants the opportunity to be part of a site based Operations and Manufacturing team, with exposure to cutting edge technology varying from traditional manufacturing processes to additive manufacturing and robotics, across the Joint Replacement Stryker division T in Ireland. The programme focuses on developing the skillset, mindset and toolkit of each participant to enable them for success within Manufacturing Operations to support our wider business to be successful. During each rotational assignment participants will be responsible for (not limited to): Participating in various project teams. Work with a highly creative manufacturing team to invent and develop innovative new product concepts. Implementation of new manufacturing processes and technology. Implement quality systems and work closely with Engineering, Operations, Quality and Advanced Operations Provide process validation support both internally and with vendors. Develop and qualify new test equipment and methods. Research, specify and qualify new test or prototyping equipment. Participate in various trainings to develop your skillset, mindset and toolkit. What Are We Looking For? Dedicated achievers: People who thrive in a fast-paced environment and are determined & driven to ensure commitments are met, projects are delivered and meets regulations and expectations. Curious learners: People who seek out cutting-edge research and inform

Work Flexibility: Field-based Emergency Care (Fire/EMS) Sales Representative As a Sales Representative at Stryker, you will be at the forefront of promoting and selling our Emergency Care products, with a focus on Fire Emergency Medical Services solutions, to pre-hospital providers. You’ll work with a diverse range of products, including Emergency Patient Transport, Defibrillators, Automated External Defibrillators (AED), and Chest Compression systems. This role will involve building and maintaining strong customer relationships, addressing inquiries, negotiating pricing, and managing orders seamlessly. By staying informed on industry trends, competitor activity, and regulatory shifts, you’ll position Stryker’s products effectively in the marketplace. You’ll also have the opportunity to exceed sales targets, monitor your performance, and collaborate with marketing and support teams to drive business growth and success. What you will do Continue experience in sales or clinical setting. Promote and sell Stryker Emergency Care products to meet our customers’ needs. Achieve your assigned quota by taking a consultative approach to Pre-Hospital sales, marketing, clinical and demonstrations of all related Fire/Emergency Medical Services products and programs. Become the resident Emergency Care expert as you work with a sophisticated audience of fire chiefs, medical directors, clinical instructors and administrators. Your knowledge not only of your own products, but of competitors’ offerings, builds credibility with your customers. <span style="f

Job Details: Job Description: The Role and Impact We are seeking a Module Engineer to play a pivotal role in advancing Intel's high-volume manufacturing capabilities. In this position, you will oversee critical equipment and processes that enable the production of cutting-edge integrated circuits, driving innovation in device miniaturization and semiconductor excellence. Your expertise will directly impact production efficiency, quality, and yield, ensuring Intel maintains its leadership in the semiconductor industry. Business Group Join Intel Corporation's Engineering team, which is dedicated to enabling the rapid advancements of semiconductor manufacturing technologies. This group supports Intel's broader mission of delivering world-class technology solutions by optimizing manufacturing processes, ensuring high-quality outputs, and transferring technology globally. As part of this team, you will collaborate across regions to shape the future of semiconductor innovation. Key Responsibilities - Operate and optimize high-volume manufacturing equipment and processes to maintain control over critical dimensions and defectivity. - Conduct tests and measurements to evaluate equipment and process performance, recommending and implementing modifications to improve productivity and quality. - Execute maintenance, repair, and upgrades for assigned equipment and modules to ensure consistent operational excellence. - Lead continuous improvement initiatives focused on enhancing safety, productivity, cost efficiency, and yield. - Develop and implement excursion prevention systems to detect and address discrepant materials or activities in equipment and processes. - Facilitate technology transfer to global manufacturing sites through training, audits, and documentation to ensure consistent processing across locations. - Oversee installation, conversion, and qualification of

The goal is to help our business be more functional and successful. Responsibilities Undertake short-term or long-term projects to address a variety of issues and needs Meet with management or appropriate staff to understand their requirements Use interviews, surveys etc. to collect necessary data Conduct situational and data analysis to identify and understand a problem or issue Present and explain findings to appropriate executives Provide advice or suggestions for improvement according to objectives Formulate plans to implement recommendations and overcome objections Arrange for or provide training to people affected by change Evaluate the situation periodically and make adjustments when needed Replenish knowledge of industry, products and field Requirements and skills Proven experience as consultant Experience in project management Thorough knowledge of field of expertise and willingness to keep abreast of advancements Knowledge of data analysis and research techniques Knowledge of business software and IT systems Ability to develop detailed proposals and plans Excellent organizational and coordination skills Analytical and creative A great listener with ability to communicate with people of diverse disciplines BSc/BA in business or relevant discipline; Further qualifications in a specialized field will be a plus Certification in consulting or field of expertise is an advantage

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you'll do As part of our growing, global Product Support team, you'll be a critical driver in delivering excellent user experiences. This role goes beyond basic troubleshooting—it's about using your technical expertise, problem-solving mindset, and project management skills to strategically improve our support systems, processes, and product quality. You'll own complex technical user issues and coordinate with cross-functional teams, including Engineering and Product, to drive them to resolution. A deep understanding of SQL and APIs allows you to engage with these teams effectively, analyze data to inform decisions, and propose solutions that drive operational efficiency. Your work focuses on scaling support operations, creating better user experiences, and pushing forward continuous improvements that align with our key metrics, such as Consumer Satisfaction (CSAT), Contact Rate, and Service Level Agreements (SLA). Responsibilities Analyze and troubleshoot complex technical issues through direct user interaction (email, phone), utilizing SQL to extract and interpret data, and leveraging your knowledge of API documentation. Develop product and platform expertise, working closely with Engineering, Product, and Operations teams to diagnose and resolve user issues. Strategically optimize and scale support processes to enhance efficiency and improve the overall user experience, incorporating data-driven insights and metrics. Lead continuous improvement ini