Client Account Representative Jobs

Field Technical support Associate Description - Job Summary • This role is responsible for engaging with customers to enhance satisfaction by meeting their needs as well as delivering standardized services that meet established quality benchmarks. The role performs installations, maintenance, and repairs on customer equipment according to industry standards. The role ensures quality services, analyzes IT issues, maintains documentation, and provides site support. The role also acquires skills, adheres to guidelines, supports plans, and performs assigned tasks while maintaining confidentiality. Responsibilities • Engages in interactions with customers in adherence to established procedures, aiming to ascertain and enhance customer satisfaction by clarifying their needs and ensuring they are met. • Conducts installations, reinstallations, maintenance, and repairs on customer equipment, following industry standards and best practices. • Delivers standardized services that meet established quality benchmarks. • Leverages data from reliable sources to ensure precise alignment with customer product requirements. • Analyzes, troubleshoots, and resolves issues within IT infrastructure, including enterprise systems, servers, storage, and networking. • Maintains departmental documentation on work orders, software, inventory, and other paperwork required. • Provides site support for customer break fix activity and provides technical assistance to third-party and channel authorized service providers. • Acquires job skills and completes routine assignments/tasks, adhering to guidelines, and ensuring confidentiality in all dealings with company data. • Assists in implementing new processes, supports department-level operational plans, and shares technical information with colleagues and clients. • Solves defined problems using es

Field Technical Support Description - Job Summary • This role is responsible for engaging with customers to enhance satisfaction by meeting their needs as well as delivering standardized services that meet established quality benchmarks. The role performs installations, maintenance, and repairs on customer equipment according to industry standards. The role ensures quality services, analyzes IT issues, maintains documentation, and provides site support. The role also acquires skills, adheres to guidelines, supports plans, and performs assigned tasks while maintaining confidentiality. Responsibilities • Engages in interactions with customers in adherence to established procedures, aiming to ascertain and enhance customer satisfaction by clarifying their needs and ensuring they are met. • Conducts installations, reinstallations, maintenance, and repairs on customer equipment, following industry standards and best practices. • Delivers standardized services that meet established quality benchmarks. • Leverages data from reliable sources to ensure precise alignment with customer product requirements. • Analyzes, troubleshoots, and resolves issues within IT infrastructure, including enterprise systems, servers, storage, and networking. • Maintains departmental documentation on work orders, software, inventory, and other paperwork required. • Provides site support for customer break fix activity and provides technical assistance to third-party and channel authorized service providers. • Acquires job skills and completes routine assignments/tasks, adhering to guidelines, and ensuring confidentiality in all dealings with company data. • Assists in implementing new processes, supports department-level operational plans, and shares technical information with colleagues and clients. • Solves defined problems using established

Location Details: Remote - India At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. The Website Security Support Analyst plays a key role in providing support to our website security customers. Website Security Analysts perform various aspects of the incident response lifecycle, which may include, but are not limited to: activating Website Security, Monitoring, and Backup services; troubleshooting and resolving problems surrounding the activation and use of these services; and providing malware prevention recommendations, including bypass prevention, DDoS mitigation, and XSS attack prevention. Every ticket or interaction we have with our clients is not only an opportunity to help their business prosper and succeed, but also a chance to learn a different skill along the way while supporting our Monitoring, Firewall, and Backup products. What you'll get to do... Provide World Class Support via email and chat to the Website Security Customers Set up and activate Website Application Firewall (WAF), Website Monitoring and Backup services Test the site availability after support interaction to assess possible configuration issues and attempt to repair them Provide recommendations on how to prevent malware issues in the future including password change, removal of local & outdated backups from the local environment, update software and others Monitor slack communication channels and handle issues and answer questions brought to our attention by our Partners, and urgent issues escalated by our Sales and Marketing teams Your experience should include... General understanding of security principles and use good se

Job Description The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities. Responsibilities: Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality Consult with users/clients and other technology groups on iss

The Senior Executive Assistant provides support to another individual or group of individuals by handling correspondence, managing calendars and appointments, arranging conferences and conference calls, making travel arrangements and providing other administrative tasks. Responsibilities: Directly supports a C16 level manager and generally supports an entire department Manages day to day calendar(s) of senior management Coordinates all aspects of executive level manager appointments, meetings, receptions and conference calls May prepare and review materials and correspondence for meetings Assist with creation/modification of presentations, spreadsheets, and other various documents Coordinates travel arrangements; prepare and distribute schedules/agendas for travel Prepares, reconciles, and tracks expense reports through Travel and Entertainment Expense system Orders supplies and process invoices through Procure to Pay system Process and follow-up on Virtual Requests Assists in ad-hoc reports special projects as needed Trains, coaches or guides other administrative staff when required Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: Previous office administration experience preferably within a large and complex financial services or similar organization Highly proficient in Microsoft Office Consistently demonstrates clear and concise written and verbal communication skills Demonstra

Administrar sistemas e ferramentas de suporte à gestão de processos, padronização e tratamento de anomalias, promovendo a gestão do conhecimento e treinamentos, monitorando e controlando os Registros de Tratamento de Anomalias (RTAs) com áreas operacionais e responsáveis pelos processos de SMS, Perdas de Produção, Medição e Conformidade. •Analisar, estruturar e manter as EAPs dos projetos e operações da Gerência Executiva, garantindo bom gerenciamento da interface com áreas de projetos, operação e disciplinas técnicas. •Apoiar atividades de planejamento, controle e gestão da gerência. Desenvolver e atualizar processos, ferramentas de report, elaborar material e realizar apresentações. Realizar a construção do Plano de Negócio e Plano Anual de Negócio, monitorar e controlar a carteira de projetos, operações e gastos administrativos da Gerência Executiva. •Atuar como suporte nos processos de contratação, gestão contratual e de processos internos do consórcio. Apoiar na coleta e processamento de dados para aprendizado constante e geração de valor (foco nos sistemas offshore) utilizando técnicas de Machine Learning. •Apoio na execução de rotinas transacionais e programações no sistema SAP, módulos PM, MM e OS, além de auxiliar e gerir acesso, avaliação e melhorias na coleta, consolidação e armazenamento de dados. •Consolidar a previsibilidade de chamada de caixa enviada por gestores e fiscais de contrato, verificando a coerência com o Plano de Trabalho e Orçamento (PTO) vigente. Pesquisar, estruturar e consolidar informações para documentos, relatórios e pareceres sobre a gestão de rotinas e processos, promovendo a revisão e disponibilização para avaliação e validação final dos profissionais envolvidos em demandas complexas, além de gestores e especialistas do cliente. •Realizar tarefas operacionais de média complexidade, suportando e executando a análise estruturada de dados e informações, consolidando levantamentos e orientando atividades relacionadas ao desenvolvimen

The AML Risk Management Senior Lead Analyst is a senior level position responsible for establishing internal procedures to prevent money laundering and assist in all matters concerning financial crimes in coordination with the broader AML team. The overall objective is to utilize established disciplinary knowledge to identify inconsistencies in data or result and formulate strategic recommendations on policies, procedures, and practices. Responsibilities: Execute and implement firm-wide AML risk management policy and strategic direction for the Markets Institutional line of business. Maintain AML compliance program for the business including assessment of risks and the development of policies, procedures, and governance, including those pertaining to an institutional broker dealer. Identify and assess risk, vulnerabilities, and opportunities for efficient and effective risk coverage. Work within team and across business/functional line management to assess complex issues, structure potential solutions, and drive effective resolution within permissible statutory and regulatory frameworks. Analyze data, prepare and present regional/global reports related to AML risk assessments. Monitor AML related issues and escalations with senior management and global partners. Evaluate and respond to escalated matters, further escalate as required, and advise senior management on next steps as needed. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications

About the Role Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview Citi's Integrated Digital Assets Platform (CIDAP) is at the vanguard of institutional blockchain adoption — and security is its foundation. As digital assets move from innovation to regulated infrastructure, the cryptographic integrity of every transaction, wallet, and key lifecycle operation becomes mission-critical. We are building the security layer that the world's most sophisticated financial institution can trust. We are seeking a Senior Security Engineer (VP) to join our New York-based Digital Assets Platform engineering team. This is a hands-on, Java-focused backend engineering role for a security-minded engineer who understands both the craft of secure software development and the cryptographic primitives that underpin digital asset custody, signing, and key management. You will sit inside the core engineering team — writing production code every day — while being the resident authority on cryptographic design patterns, HSM integration, MPC protocols, and security architecture. Your work will directly protect billions of dollars of digital asset infrastructure used by institutional clients worldwide. Key Responsibilities Design, develop, and maintain security-critical backend services in Java — including cryptographic libraries, key management APIs, signing wor

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world. We are a world - class autonomous driving hardware and software development team. We have the best platform and have maintained a leading position in the field of artificial intelligence. Next, we will continue to deepen our efforts in the autonomous driving field and strive to bring sustained growth to our customers. We're looking for a Senior Software Triage Engineer with strong technical ability to deeply understand architectures and strong scripting experience to automate and Triage methodology, and the leadership to encourage our engineering team. As a key member of our automotive group, you'll be working on the real time challenges outstanding to the automotive industry and our automotive products. This is a key role to support AV software agile iteration & development for the release of clients, together working with the engineering teams, understanding the AV stack deeply and providing data-based judgement and delivering high-quality AV software to end customer. What you’ll be doing: Work with Product, Engineering, Model/SW Devs, In-car testing, Fleet teams on test request and triage planning, do live triage with accurate analysis and debugging steps, present top issues by end of day. Deep understand

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. We are looking for a Manager, Sales Engineering, based in Canada, reporting to our Senior Director, Sales Engineering. You will lead and grow the sales engineering organization for the core portfolio, including the Gen AI market, across the region in the US. You will align closely with GTM Sales Leaders, Product Management, and Engineering to execute strategic solutions and close deals for customers and partners. What you’ll do (Role Expectations) Recruit, mentor, and develop the sales engineering team Refine and scale core sales engineering processes including discovery, technical qualification, and proof-of-concept Partner with sales leadership and clients to design and present business solutions that drive revenue growth Work within a matrixed environment to promote and support the Zscaler portfolio through value-based selling Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the

Atlas HXM is the global workforce platform built on compliance. We help companies determine how to engage each member of their workforce and then execute with accountability built in — direct Employer of Record (EOR), Agent of Record (AOR), payroll, and compliance capabilities backed by a decade of practitioner-led expertise. Recognized as a category Leader by NelsonHall and Everest Group, Atlas HXM builds Human Experience Management into everything we do, guided by our "For People, by People" principle. The future of work is borderless, and so are we. Our people are located around the globe — in the U.S., the UK, India, Colombia, China, and beyond. Diversity and belonging are not just values; they are who we are. We are also committed to making a positive impact. Through our Environment, Social, and Governance (ESG) impact initiative, we are addressing our environmental footprint and promoting social responsibility. Our impact program is central to our vision and culture, focusing on employee wellness, diversity, charitable work, and ethical corporate governance. About the Role The Regional HR Service Delivery Lead is responsible for the end-to-end performance, governance, and execution integrity of HR service delivery across assigned countries within APAC and/or Middle/East. This role owns service delivery outcomes, escalation management, compliance adherence, and operational controls, ensuring HR services are delivered accurately, consistently, and in accordance with local employment laws, contractual obligations, and internal policies. The Lead serves as the primary escalation point for complex HR matters, including direct engagement with Workers (WSEs) and Clients, and is accountable for resolving issues prior to escalating to senior leadership. This role acts as the first line of escalation before Sr. Manager involvement, ensuring all matters are resolved with clear documentation, appropriate judgment, and compliance validation. This role provides direct

You're the brains behind our work. You're ready to bring your knowledge from the classroom to the boardroom and Citi wants to help you get there. Whether it's honing your skills or building your network, we know that success can't come without growth. Our programs equip you with the knowledge and training you need to play a valuable role on your team and establish a long-term career here. At Citi, we value internal mobility, and career growth is not a question of if, but when. Citi's is looking for Full-Time Analysts to join the Investment Banking team in NAM. The Investment Banking group provides sector expertise and strategic advisory solutions, including mergers & acquisitions, capital raising and other strategic financings to corporate, financial service and public sector clients. We provide you with the knowledge and skills you need to succeed. We're committed to teaching you the ropes. The IB Analyst Program trains and grows key players in today's changing economic environment, and will equip you with the knowledge and training you need to help companies and governments raise capital in new and innovative ways. The 2-year Analyst Program starts in July and will kick off with six weeks of training. After the training, Analysts will be placed with one IB team to work with for the duration of the program. Analysts invited to stay on a third year can stay in their existing group or apply for a one-year rotation in another group at a domestic or international office, and are also eligible for promotion to Associate. Your time here will look something like this... * Collect and analyze company information to assist transactions; including conducting industry research, revising, and organizing financial data * Analyze financial data and develop financial models including company valuations, discounted cash flow analysis, financing, and comparative analyses

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Specialist, Market Operations, you'll provide frontline operational support across two exchanges: the Coinbase Derivatives Exchange (CDE) and Deribit. This team runs 24/7, keeping trading, clearing, and connectivity systems healthy for clients and internal stakeholders. You'll troubleshoot issues in real time, coordinate cross-functional resolution for complex problems, and execute deployment testing to protect production environments. What you'll do: Own real-time functional and technical support for electronic trading, clearing systems, and exchange applications across CDE and Deribit. Investigate and resolve customer inquiries related to exchange functionality, market events, connectivity, product schedules, and business technology. Provide front-line support for internal and external investigations tied to exchange operations, including error trade analysis and resolution. Coordinate with product and development teams to launch new products, implement platform updates, and execute deployment testing in pre-production environments. Support onboarding and ongoing operational enablement of clients and vendors across both exchanges, including prediction markets and event contracts listed on CDE. Identify, document, and recommend operational process improvements aligned with business objectives and platform growth. Required Skills and Experience: BA/BS in Informa

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager Marketing Services – Advisors & Consulting Services Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Marketing consultants lead the strategy development and implementation of campaigns and engagements for clients. They use customer data to provide deep direct marketing expertise across channels, evaluating campaign results and adapting the approach to optimize marketing performance. Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Delivery Engineer Team As a member of the Delivery Engineer team, you will own the post-sales onboarding and data health for customers. Your goal will be to drive data trust, help embed Mixpanel into our customers’ data stack, and deliver on emerging AI integrations — delivering on the full value of Mixpanel as a self-serve analytics platform. You will work and consult with GTM team members and a diverse array of customers to successfully roll out product analytics to their organization and execute on technical projects and services that delight our customers. About the Role As a Delivery Engineer, you will be on the front lines with our clients as they integrate Mixpanel into their core product development processes. You will lay the foundation for customers to adopt product analytics and get value from Mixpanel by delivering a world-class, on-time, and value-oriented onboarding experience. With your comprehensive project management knowledge, consultative approach, expertise in the analytics space, and technical knowledge of the modern data stack, you will lead our clients' first experience with Mixpanel as they incorporate product analytics into their data ecosystem as a foundational element. With your deep technical breadth and expertise in the analytics space, you’ll be the expert consultant on all things data and ecosystem. As Mixpanel and our customers continue to iterate on agentic integrations, you’ll own ensuring customers are able to build, assemble context, and integrate AI workflows. Responsibilities Own onboarding and data health for our strategic and high-value clients, including