Client Service Associate in Bengaluru

About Zinnov Zinnov is a global management consulting firm that helps organizations make decisions that actually get used — and deliver results that matter. For over two decades, we’ve partnered with leading enterprises, high-growth technology companies, and investors to answer some of the toughest questions they face: Where should we invest? How do we scale globally? What capabilities will win in the next decade? Our work shapes market entry strategies, global operating models, M&A decisions, and long-term growth bets. We’re known for being data-led, execution-focused, and outcome-driven — not opinion-heavy slideware. At Zinnov, how you work matters as much as what you deliver. We value independent thinking, crisp communication, and early ownership. With 450+ professionals across 10 global offices, we work across industries including Digital Services, ER&D, Enterprise Software, Semiconductors, Healthcare, BFSI, Automotive, Media & Telecom, and Private Equity. Zinnov isn’t for everyone. It’s for people who want steep learning curves, honest feedback, and the chance to see their work influence real business decisions — not just presentations. Why Globalisation Excellence (GE) Zinnov’s Global Excellence (GE) practice helps enterprises build and scale Global Capability Centers (GCCs) end-to-end — from Design & Discovery to Build, Scale, and Run. In GE, you don’t work in silos. You: Own complex, end-to-end client journeys Work across GCC advisory, managed services, and BOT / outsourcing models Influence leadership decisions that shape long-term talent and operating strategies This is where strategy meets execution — and where talent plays a defining role. About the Role As Senior Associate – Operations , you will ensure smooth day-to-day administration and transport operations for client locations — with high ownership across routing, safety, vendor coordi

About Sigmoid Sigmoid Analytics is a leading Data solutions company backed by Sequoia Capital. We offer best-in-class end-to-end data value chain capabilities spanning Data Science, Data Engineering, and Data Ops. With data and technology at the core of our solutions, we are solving some of the toughest problems out there. Our culture is modelled around expertise and mutual respect with a team-first mindset. You'll work with teams that push the boundaries of what-is-possible and build solutions that energize and inspire. Offices: New York | Dallas | San Francisco | Lima | Bengaluru The below role is for our Bengaluru office. Role: Associate Director - Delivery About the Role You will lead delivery for large-scale Data Engineering programs, working closely with clients to architect and drive execution of modern data platforms - data pipelines, cloud migrations, lakehouse implementations, and real-time data processing solutions. You will own end-to-end delivery governance across multiple engagements, act as a senior escalation point for clients, and provide technical and delivery leadership to teams building enterprise-grade data engineering solutions. If you enjoy operating at the intersection of technical depth in Data Engineering and delivery leadership, we would like to talk to you. Required Skills & Competencies 15-18 years of experience in Project Delivery, Client Engagement, or Data Engineering Delivery Management, with a significant portion focused on Data Engineering programs. Strong hands-on exposure to Data Engineering tools and technologies, including cloud data platforms Proven experience in Analytics/Consulting/IT Services, managing complex Data Engineering project execution, architecture reviews, and governance. Exposure to US/Global clients, with experience handling client escalations. Ability to manage multiple Data Engineering project teams and pods, mentor Delivery/Engineering Managers and technical leads, and drive engineering process improveme

Job Description Are you passionate about data analytics and helping large enterprises to leverage data to drive business success? If so, Sigmoid is seeking a dynamic and results-driven Sales Consultant to join our team. As a Presales consultant, you will play a pivotal role in engaging with prospective clients, understanding their unique challenges, and showcasing how our data analytics services can address their specific needs. Key Responsibilities Client Engagement: Build and maintain strong relationships with prospective clients by understanding their business objectives and challenges. Needs Analysis: Collaborate with clients to identify their data analytics needs and requirements and translate them into tailored solutions. Solution Presentation: Develop and deliver compelling presentations and demonstrations that showcase the value of our data analytics services in addressing client pain points. Technical Expertise: Leverage your deep understanding of data analytics technologies and methodologies to provide expert guidance to clients. Collaboration: Work closely with our Sales and Technical teams to ensure seamless transition from pre-sales to implementation. Customization: Identify opportunities for customization and optimization of ourservices to meet the unique requirements of the clients. Competitive Analysis: Stay up to date with industry trends and competitors' offerings to effectively position our services. Proposal Creation: Prepare detailed proposals, including scope, pricing, and timelines, in alignment with client needs. Knowledge Sharing: Keep the team informed about industry’s best practices, client feedback, and emerging trends. Qualifications Bachelor's degree in a related field (e.g., Business, Data Science, Computer Science) and MBA with Overall, 5-7 years of experience. Proven experience in a consulting role, preferably in data analytics. Strong understanding of data analytics technologies, tools, and methodologies. Strong exposure to Data Eng

Payroll Specialist, United States Payroll A Career with Point72’s Finance Team The Finance team provides a broad range of timely, accurate, relevant, and objective financial information, advice, and services to its business partners, with commitment to the highest professional and ethical standards. Our team offers a dynamic and collaborative environment where our colleagues can learn at a fast pace and are rewarded with advanced opportunities both within Finance and across the firm. What you’ll do We are seeking a Payroll Specialist for the U.S. Payroll who will have direct ownership of hands-on payroll processing in addition to providing subject matter expertise and oversight. Specifically, you will: Own end-to-end U.S. payroll processing with minimal supervision, including data gathering, validation, review, and final sign-off Lead complex payroll activities such as multi-state tax calculations, W-2 testing and reconciliation, 401(k) processing, salary variance analysis, and retroactive adjustments Serve as the U.S. payroll subject matter expert, providing guidance on federal, state, and local tax matters and ensuring compliance and accuracy Independently prepare, review, and post payroll journal entries, including accruals, reversals, and adjustments Act as the primary point of contact for payroll escalations, employee inquiries, client questions, and external vendor coordination Partner with Human Resources (HR), Finance, Tax, and Benefits teams to resolve payroll issues, support audits, and manage cross-functional dependencies Review payroll outputs for quality and compliance, proactively identifying, investigating, and remediating discrepancies Drive payroll process improvements, automation, system enhancements, and transitions using tools such as Excel, Workday, and other reporting/automation solutions, while mentoring junior team members as needed What’s required? Bachelor’s degree or equivalent 4+ years of finance, accoun

Who are we? FalconX is a pioneering team of operators, investors, and builders committed to revolutionizing institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX addresses the industry's foremost challenges: Navigating the digital asset market can be complex and fragmented, with limited products and services that support trading strategies, structures, and liquidity found in conventional financial markets. As a comprehensive solution for all digital asset strategies from start to scale, FalconX operates as the connective tissue empowering clients with seamless navigation through the ever- evolving cryptocurrency landscape. Responsibilities Handle all incoming counterparty settlement requests within a pre-agreed timeframe. Act as a point of contact for a portfolio of counterparties. Track towards assigned KPIs for trade operations. Work in concert with Trading Desk, Product, and Customer Success teams to understand and deliver on their expectations with regards to serving clients. Ensure trades, transfers and inventory reconciliation happens across different internal subsystems and external systems - banks, custodians, etc. Monitor daily inventory needs for - settlement, lending & borrowing activity- and liaise directly with Treasury Management. Provide inputs to compliance and risk teams to design pragmatic controls in this environment of changing regulatory landscape. Adhere to established trade operations processes designed for regulatory compliance. Liaise with Accounting and ensure proper trade and settlement data is provided to them on a timely basis. Perform reconciliations between internal systems and external to ensure data integrity, identify breaks and resolve them by working with relevant teams. Improve reconciliation processes, provide inputs in making them robust or/and identify gaps in current reconciliations so that there is completeness. Requirements 4-8 years of expe

About the Role Sigmoid is looking to onboard a Senior Leader to anchor our CPG Supply Chain Analytics practice in Bengaluru. In this role, you will drive strategic initiatives, foster innovation, and provide visionary leadership to our Supply Chain Analytics practice. Roles and Responsibilities Leading and overseeing our Supply Chain Analytics Practice development, setting strategic direction and driving business growth. Develop and execute a comprehensive strategy to expand our presence in the industry practice, identifying market opportunities and driving revenue growth. Collaborate with sales, marketing, and business development teams to develop go-to-market strategies, identify key clients, and drive new business opportunities. Facilitate the development of advanced analytics (AI/ML) and data modeling to optimize decisions. Knowledge Management: Author or contribute to articles and Intellectual Capital that advance the quality of client service and oversee practice-level knowledge management activities to lead and propagate a knowledge management culture within management consulting services. Partner with clients to understand their business challenges and opportunities, providing strategic guidance and innovative solutions. Drive thought leadership initiatives, representing our company at industry events, conferences, and forums. Qualifications Bachelor’s Degree (BE/BTech - CS) from Tier I/II universities like IITs/NITs and MBA from top-tier B-schools (IIM) preferred. 8-12 years of experience in consulting and implementing Data & Analytic solutions for large CPG customers. Direct front-office consulting experience with strategic customer leadership is a must. Strong leadership and management skills, with the ability to inspire and motivate teams to achieve excellence. Excellent communication and interpersonal skills, with the ability to build and maintain relationships with clients and stakeholders. Strategic mindset, with the ability to think critic

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . About the Role SonicWall is hiring a Senior Software Engineer to develop and maintain the Content Filtering Service client embedded in SonicOS — the firmware running on SonicWall firewall appliances worldwide. This module intercepts live traffic, queries the CFS rating servers in real time, and enforces URL-based content filtering policies at the packet level. This is security-critical code: a policy bug is a traffic bypass on a deployed security appliance. The codebase is in C with a split Control Plane / Data Plane architecture, multi-blade cache synchronization, and multiple firmware version upgrade paths. Responsibilities Maintain, harden, and extend the CFS client module across both the control plane and data plane. Own the binary UDP protocol implementation between the firewall and the CFS rating servers, ensuring correctness and compatibility across protocol versions. Develop and maintain complete IPv4 and IPv6 support across all code paths. Own the firmware upgrade and migration paths, ensuring they are atomic, failure-safe, and correctly handle all supported version transitions. Improve reliabilit

Who are we? Sigmoid enables business transformation using data and analytics, leveraging real-time insights to make accurate and fast business decisions, by building modern data architectures using cloud and open source. Some of the world’s largest data producers engage with Sigmoid to solve complex business problems. Sigmoid brings deep expertise in data engineering, predictive analytics, artificial intelligence, and DataOps. Sigmoid has been recognized as one of the fastest growing technology companies in North America, 2021, by Financial Times, Inc. 5000, and Deloitte Technology Fast 500. Offices : New York | Dallas | San Francisco | Lima | Bengaluru The below role is for our Bengaluru office. Why Join Sigmoid? Sigmoid provides the opportunity to push the boundaries of what is possible by seamlessly combining technical expertise and creativity to tackle intrinsically complex business problems and convert them into straight-forward data solutions. Despite being continuously challenged, you are not alone. You will be part of a fast-paced diverse environment as a member of a high-performing team that works together to energize and inspire each other by challenging the status quo’ Vibrant inclusive culture of mutual respect and fun through both work and play Engagement Manager – Life Sciences Consulting (Management Consulting Team, India) Roles and Responsibilities: Own & drive execution of the business-analytics roadmap by demonstrating techno-functional consulting & stakeholder management capabilities in collaboration with data science & engineering SMEs and teams Leading client workshops where broad vision and ambiguous business problems are articulated to be solved through data science and AI Define business problems concisely, consolidate the findings and hypothesize the proposed solution. Measure and articulate how solutions and results improve clients’ objectives Independently liaise with customers and convincin

Who are we? Sigmoid enables business transformation using data and analytics, leveraging real-time insights to make accurate and fast business decisions, by building modern data architectures using cloud and open source. Some of the world’s largest data producers engage with Sigmoid to solve complex business problems. Sigmoid brings deep expertise in data engineering, predictive analytics, artificial intelligence, and DataOps. Sigmoid has been recognized as one of the fastest growing technology companies in North America, 2021, by Financial Times, Inc. 5000, and Deloitte Technology Fast 500. Offices : New York | Dallas | San Francisco | Lima | Bengaluru The below role is for our Bengaluru office. Why Join Sigmoid? Sigmoid provides the opportunity to push the boundaries of what is possible by seamlessly combining technical expertise and creativity to tackle intrinsically complex business problems and convert them into straight-forward data solutions. Despite being continuously challenged, you are not alone. You will be part of a fast-paced diverse environment as a member of a high-performing team that works together to energize and inspire each other by challenging the status quo’ Vibrant inclusive culture of mutual respect and fun through both work and play Engagement Manager – Life Sciences Consulting (Management Consulting Team, India) Roles and Responsibilities: Own & drive execution of the business-analytics roadmap by demonstrating techno-functional consulting & stakeholder management capabilities in collaboration with data science & engineering SMEs and teams Leading client workshops where broad vision and ambiguous business problems are articulated to be solved through data science and AI Define business problems concisely, consolidate the findings and hypothesize the proposed solution. Measure and articulate how solutions and results improve clients’ objectives Independently liaise with customers and c

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We are looking for a Senior Project Manager who is passionate about delivering software implementations and building excellent relationships with our customers. As an Implementation Project Manager you will own client engagements and be the internal advocate for your customers. Your Mission You will be responsible for key project factors like resources, scope, timeline, deliverables, budget, reporting, and customer satisfaction. You will collaborate across organizations including Implementation, Sales, Product Management, and Support throughout the project lifecycle. As an Implementation Project Manager you will: Manage customer-facing professional service projects, responsible for tasks including requirements gathering, project planning, execution and status tracking, internal reporting and record keeping, customer reporting and stakeholder management Engage with new and existing enterprise customers in a project management capacity, working with other OneTrust Consultants to deliver the solution as scoped Build and manage customer-facing project plans and status repo

Role Overview You’ll help global clients keep their most critical corporate governance data accurate, secure, and easy to use. As a Professional Services Data Entry Specialist, you turn complex client records into clean, reliable datasets and documents that board members, legal, risk, and compliance teams rely on to make decisions. In this role, you’ll work hands-on with governance data, migrate it between platforms, build smart questionnaires for directors and officers, and use Excel, databases, and AI tools to streamline how information is captured and maintained. You’ll collaborate closely with clients and internal teams, spot data issues early, and suggest better ways of working so implementations run smoothly and clients are set up for long-term success. Here’s a breakdown of what you’ll do (not all of it, just the important stuff) Migrate and transform client corporate governance data and documents into Diligent platforms, ensuring accuracy, consistency, and completeness. Build and configure Director & Officer questionnaires so clients can collect the right information from the right stakeholders. Run regular data quality checks, validate data against source records, and quickly correct errors to maintain high data integrity. Use advanced Excel functions, databases, and AI tools to manage, format, and optimize large data sets and bulk document uploads/downloads. Partner directly with client stakeholders and internal teams to clarify requirements, resolve data or technical issues, and provide clear progress updates. Identify and help implement improvements to data workflows, templates, and automation to make delivery faster, more consistent, and more scalable. These are the essentials you’ll need to get an interview Hands-on experience in a data-focused role (for example, data specialist, data analyst, data migration, or similar) in a professional environment. Strong skills in Microsoft Excel, including advanced functions for manipulating and analyzing data

JOB TITLE Data Reliability Engineer A CAREER WITH CUBIST Cubist Systematic Strategies, an affiliate of Point72, deploys systematic, computer-driven trading strategies across multiple liquid asset classes, including equities, futures, and foreign exchange. The core of our effort is rigorous research into a wide range of market anomalies, fueled by our unparalleled access to a wide range of publicly available data sources. What you’ll do Ensure smooth day-to-day implementation of a large research infrastructure and the timely delivery of comprehensive and error-free data to Cubist’s portfolio managers across the globe Serve as a frontline owner for mission-critical data ETL pipelines that power trading and investment decision-making, ensuring reliability, accuracy, and timeliness. Actively manage and resolve data incidents in a fast-paced trading environment, partnering closely with investment professionals, data scientists, and external data vendors. Design and build tooling, automation, and robust documentation to improve operational efficiency, scalability, and data quality across the platform. Play a hands-on role in daily data operations, including data validation, remediation, and enrichment, with opportunities to continuously improve and modernize workflows through engineering best practices. What’s REQUIRED Bachelor’s degree in computer science or a related field. Strong proficiency in SQL Server and Python programming, with experience in AWS and both Windows and Linux environments. Exceptional attention to detail with a strong appreciation for well-defined processes and systems. 3+ years of experience in a client-facing support or operations role. Excellent organizational, communication, and interpersonal skills. Commitment to the highest ethical standards About point72 Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Poin

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Senior Technical Architect on our Advanced Services team, you will bridge pre-sales strategy and post-sales delivery to architect enterprise data migration, disaster recovery, and hybrid-cloud storage solutions. In this dual consultative and hands-on role, you will collaborate closely with Sales, Engineering, and enterprise customers to translate complex business needs into resilient, automated IT infrastructure. You will drive revenue growth and project success by serving as the trusted technical authority across high-impact data center transformations. WHAT YOU'LL DO Architect & Scope High-Impact Solutions: Partner with Sales, Product Marketing, and customer leadership to evaluate complex enterprise environments, design high-availability storage architectures (replication, clustering, cloud integration), and scope Professional Services engagements that drive sales conversion and solution adoption. Lead Enterprise Data Migrations & Implementations: Own end-to-end technical execution of complex data center consolidations and block/file migrations using specialized appliances (e.g., Cirrus Data) and native toolsets, ensuring seamless cutovers with zero data loss and minimal operational disruption. Automate & Modernize Storage Operations: Develop custom scripts (Python, PowerShell, Shell) and integration workflows to automate replication, disaster recovery, and cloud-bursting processes within client

The Customer Success Manager I oversees a portfolio of accounts and ensures an amazing customer experience, as measured by NPS, net revenue retention, referrals and product usage indicators. As the key contact point for the customer relationship on Diligent products. The CSM I will perform hands-on account management activities as well as collaborate with other team members in coordinating successful customer onboarding, training and ongoing customer relationships to ensure long-term satisfaction. Key Responsibilities Renew and grow a set of customer accounts by proactively anticipating needs, recommending additional products and services and providing an excellent customer experience as measured by revenue retention and customer product usage; Increase overall client satisfaction with Diligent measured through Net Promoter Score; Provide a seamless and ‘best in class’ customer experience through all phases of the customer lifecycle - coordinating with the client implementation and project teams, administrative staff, IT Team, and users of the Diligent application/s; Collaborate internally to be the voice of the customer across other departments, including with the sales, expansion, services, marketing, finance, customer transactions and operations teams. Be heavily intertwined with the Expansion Sales team in spotting, qualifying and passing on expansion leads Facilitation alongside the Implementation team of Diligent’s product and modules with senior stakeholders to the client including C-Suite and Directors. Build and maintain strong direct client relationships with key stakeholders & retain those relationships. Seek out client advocacy related initiatives Renewal of the existing book of Business Negotiating bigger deals Required Experience/Skills Up To 3 years of experience required Fluency in additional languages to English are desirable Build and maintain strong

Role Title: Key Account Manager Job Description As a Key Account Manager , we are looking for passionate individuals who can maintain and enhance existing client relationships through cross-selling and up-selling our services, while also creating new business opportunities wherever possible. Key Responsibilities The Key Account Manager should be able to: Develop a good understanding of customers' needs, their industry, competitors, and market pressures, and incorporate these insights into compelling value propositions. Communicate effectively and build strong relationships with decision-makers at every level, earning their trust and becoming a valued advisor on business, technology, and operational challenges. Open new buyer relationships and create new revenue streams within customer organizations by identifying contacts and initiating discussions. Conduct Quarterly Business Reviews (QBRs), understand customer challenges, ensure customer satisfaction (CSAT), and partner with delivery managers and technical teams to maintain a seamless client relationship. Forecast revenue and resource requirements for customer engagements in a timely manner to ensure a superior customer experience. Spearhead pitches and new business development initiatives within the assigned portfolio. Write proposals and manage deals through to contract closure. Maintain close oversight of all work in progress. Manage and grow Fortune 1000 (F1000) accounts. Exposure to the BFSI (Banking, Financial Services, and Insurance) domain would be an added advantage. Skills and Qualifications Positive attitude, quick thinker, and strong problem-solver with the flexibility and resilience to operate independently in high-pressure situations. Strong interpersonal skills and excellent written and verbal communication in English. Prior successful experience in sales/account management within enterprise software services. Experience in Analytics & Big Data services would be an added advantage. Strong solutio