Client Success Manager in Ontario

About Us At BGBx , we're driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare's most important challenges. Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day. If you're energized by collaboration, inspired by innovation, and motivated by work that matters, you'll find a place to grow, contribute, and make a meaningful impact at BGBx. BGB Group Art Supervisor Position Overview The Art Supervisor is responsible for providing direct support to the Creative Director, particularly in the areas of creative presentation, client relations, and team creative oversight. The Art Supervisor must possess superior visual conceptual skills and knowledge of pharmaceutical requirements/terminology and vendor requirements/capabilities. The depth of the position demands qualifications developed over a minimum of 4 years of related graphic and supervisory experience. Specific Responsibilities Establish credibility with clients at all levels through advanced thinking via clear communication Helps establish and maintain the highest possible standards of reproduction for all digital, print, audio/visual and collateral materials produced by the agency Monitors the quality of finished mechanical/digital art and conceptual materials produced by internal and freelance artists Provides direction and guidance to depa

About Us At BGBx , we're driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare's most important challenges. Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day. If you're energized by collaboration, inspired by innovation, and motivated by work that matters, you'll find a place to grow, contribute, and make a meaningful impact at BGBx. Account Executive Position Overview The Account Executive is the client-facing project lead responsible for communicating and documenting the project scope and specifications, ensuring client alignment during project development, and reviewing agency work deliverables against client objectives and project specifications. The Account Executive is responsible for managing accurate and timely client communications of project information, status, deadlines, and next steps on a daily basis, as well as managing the submission, review, and final delivery of work and materials. This includes managing clients to their deliverables and deadlines as well as acquiring the needed resources and client stakeholder input to keep projects on track for successful completion. The Account Executive also works with project management to ensure agency work is developed in accordance with client processes and milestones. Responsibilities: Account Management Represents client viewpoint in day-to-day project execution while partnering with Project Management to co

About Us At BGBx , we're driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare's most important challenges. Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day. If you're energized by collaboration, inspired by innovation, and motivated by work that matters, you'll find a place to grow, contribute, and make a meaningful impact at BGBx. Medical Editor Position Overview The Medical Editor is responsible for the editorial integrity and factual accuracy of all marketing materials we develop and produce. This position ensures all pieces are grammatically and factually flawless and comply with American Medical Association (AMA) style, client style, and US Food and Drug Administration (FDA) rules and regulations. The Medical Editor contributes the fullest extent of their knowledge and understanding toward maintaining the highest levels of quality control. This position reports to the Associate Editorial Supervisor or Editorial Supervisor. This role supports after-hours business needs and requires availability to work Monday through Friday, 2:00 PM – 10:00 PM ET. Responsibilities Edits initial round of jobs for all assigned accounts for content as well as for AMA style, client style, FDA rules and regulations, grammar, spelling, and consistency within the piece and among related pieces within a campaign Fact-checks initial round of jobs and subsequent rounds as n

About Us At BGBx , we're driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare's most important challenges. Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day. If you're energized by collaboration, inspired by innovation, and motivated by work that matters, you'll find a place to grow, contribute, and make a meaningful impact at BGBx. Project Manager Position Overview The Project Manager is responsible for internally leading project(s) from inception to execution. This includes planning, execution and managing the people resources and scope of the project(s). Ensuring functional team alignment so that activities and deliverables for medium size complexity projects/accounts are executed on time, on budget, at the highest possible level of quality. In addition, the Project Manager supports client engagements and conform to agency process. The Project Manager is an important member of the team(s), working closely with the account and functional department project leads to meet and exceed performance targets, foster a positive work environment, and serves as a model of professionalism and a reflection of the agency’s personality and culture. Responsibilities Planning: Partners with Account to apply experience across program mix, technologies, and promotional channels to deliver innovative solutions, leveraging a

About Us At BGBx , we're driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare's most important challenges. Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day. If you're energized by collaboration, inspired by innovation, and motivated by work that matters, you'll find a place to grow, contribute, and make a meaningful impact at BGBx. Senior Medical Editor Position Overview The Senior Medical Editor ensures the quality, accuracy, and compliance of medical content across various promotional and educational materials. This role involves reviewing materials for scientific accuracy, adherence to style guides, and consistency while mentoring junior editors. Responsibilities: Edit and proofread scientific and promotional content for grammar, consistency, and accuracy Ensure adherence to AMA style, brand guidelines, and regulatory requirements Collaborate with medical, creative, and account teams to refine content Verify references and citations for scientific accuracy and compliance Provide final proofreading and quality control of client deliverables Support the development and implementation of editorial processes and best practices Mentor junior editors and provide training on industry and editorial standards Qualifications Bachelor’s or advanced degree in English, Journalism, Life Sciences, or a related field

About Us At BGBx , we're driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare's most important challenges. Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day. If you're energized by collaboration, inspired by innovation, and motivated by work that matters, you'll find a place to grow, contribute, and make a meaningful impact at BGBx. Senior Project Manager Position Overview The Senior Project Manager is responsible for the overall management and administration of client projects throughout the entire project lifecycle. The Senior Project Manager is at the core of the team and helps everyone to communicate clearly while staying on time, on budget, and meets the highest of quality standards. This individual must demonstrate solid business judgment and sound strategic thinking. This role reports to the Director of Project Management. Responsibilities: Understands the scope of work across an assigned account, as well as the project plan at an individual project level Facilitates interdepartmental negotiation process to reach alignment on project resources and timelines Aligns with Department Resource Managers to assign resources and ensure effective time management throughout a project life cycle Continually monitors projects to ensure deliverables are on schedule and within scope&nbsp

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. The Role We are looking for an Account Executive - Majors to join our Sales and Go-to-Market team. This role is based in Toronto, reporting to the Regional Director. You will be part of a global group of professionals passionate about delighting our customers, nurturing trusted partnerships, and sharing expertise to drive a secure, cloud-enabled digital future. By demonstrating the power and agility of cloud transformation, you will help cement our position as the world leader in cloud security. What you’ll do (Role Expectations) Build relationships with important internal and customer stakeholders, including c-suite decision-makers Create a long-term account strategy aligned with customer goals Collaborate with internal teams to meet customer needs and contribute to comprehensive account planning Act as a trusted advisor by understanding client businesses and aligning technical solutions with their strategic goals Who Y

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. This role has a robust compensation package: Base salary: 91,000-115,000; OTE: 182,000-230,000, uncapped accelerators, equity grants, competitive benefits and more. The Opportunity: We are seeking an Account Executive with experience in end to end supply chain solutions and fulfillment to build and maintain a healthy book of business. You'll be part of a high-performing team where you’ll focus on building up Flexport’s brand while solving customer problems with tech-enabled supply chain and fulfillment solutions. A normal day might include leading a discovery call with a prospect to uncover more about their supply chain processes, project managing the complexities of a global supply chain, reviewing a customer’s growth strategy with their Flexport Operations Team, jumping on a plane and travel with a prospective client to tour a Flexport warehouse, or sharing your best practices with the broader sales team in a peer learning session. You will Build your book of business by closing net-new customers and/or cross-selling and upselling existing customers that contribute to Flexport's overall revenue goals Uncover and connect with ideal clients through a combination of

Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments. Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years. We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others. We're a team of 170+ across 26 states and 7 countries, headquartered in New York City. We are hiring for our Treasury team Software Engineers at various levels (II and Senior) who are curious and willing to dive deep and understand our technology and domain in order to solve interesting and hard problems.The Treasury team maintains and builds the backend services that manage the flow of funds between Lithic and third parties. This includes our ledger, ACH and wire infrastructure, and associated reconciliation. The systems we maintain have high standards of reliability and correctness. You will become an expert in the card payments space. The Treasury team primarily uses Python for their tech stack. What You'll Do: Ensure high reliability and correctness for Lithic’s ledger and orchestrated funds flows Develop new features to better serve Lithic customers Ensure that the team is delivering reliable, secure, and scalable code with minimal tech debt Own initiatives from planning to launch, keeping stakeholders informed and aligned along the way Lead efforts to improve systems and processes wit

About Us At BGBx , we're driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare's most important challenges. Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day. If you're energized by collaboration, inspired by innovation, and motivated by work that matters, you'll find a place to grow, contribute, and make a meaningful impact at BGBx. Talent Acquisition Partner Position Overview The Talent Acquisition Partner at BGBx plays a pivotal role in shaping the organization's future by identifying, attracting, and hiring top talent. This individual will partner closely with hiring managers and departmental leaders across the agency to understand business objectives and develop recruitment strategies that align with the company's mission of delivering innovative healthcare marketing solutions. The ideal candidate is a proactive and resourceful professional with a strong understanding of the healthcare marketing landscape, enabling them to source candidates who can thrive in a dynamic, fast-paced environment. As a trusted advisor, the Talent Acquisition Partner will manage the full-cycle recruitment process, from sourcing and screening candidates to extending offers and ensuring a best-in-class candidate experience. The Talent Acquisition Partner will maintain robust talent pipelines and leverage data-driven insights to optimize hiring outcomes. This is an opportunity to make a significant impact by c

About Us At BGBx , we're driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare's most important challenges. Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day. If you're energized by collaboration, inspired by innovation, and motivated by work that matters, you'll find a place to grow, contribute, and make a meaningful impact at BGBx. Senior Medical Writer Position Overview The Senior Medical Writer must have a proven record of independently and successfully executing the responsibilities and successfully demonstrating the competencies outlined below. They must demonstrate greater independence and ownership compared with the Medical Writer . Please see required experience below. Content Development and Execution: Conducts required research in a timely and proficient manner, utilizing the appropriate resources Develops scientifically accurate, strategically aligned, grammatically correct, and impactful content, from initiation through completion, with input from manager Accurately and efficiently annotates content per brand style guide and AMA rules Assumes accountability for accuracy of work Planning: Understands the product/scientific/therapeutic and competitive space and proactively provides recommendations regarding planned projects to internal team Understands the internal BGB processes and adheres to timelines and procedures, as agreed to by th