Clients Operations Analyst Jobs

Position Overview: As an Account Director with Diligent, you'll be at the forefront of driving revenue growth, deepening customer engagement, and shaping the future of how businesses utilise our cutting-edge solutions. Success in this role means expanding product adoption among current customers and introducing new clients to our platform. This is a high-impact, individual contributor role that demands strategic vision, proactive relationship-building, and relentless pursuit of excellence. You’ll be responsible for everything from engaging prospects and managing a robust pipeline to delivering accurate forecasts and closing deals. Acting as a trusted advisor and strategist, you’ll lead account planning, orchestrate internal collaboration, and leverage expertise to elevate customer success and revenue growth. We’re looking for a commercially sound sales professional with a track record of exceeding targets, a natural collaborator, and someone who thrives in fast-paced, high-growth environments. If you’re driven to create value, embody a customer-first ethos, and deliver innovative solutions, this is the role for you. Key Responsibilities: Proactively build a deep knowledge of and expertise in Diligent’s products, solutions, strategy and business priorities. Responsible for prospecting new and existing business within the designated vertical / territory for complex accounts with longer sales cycles. Adopts a ‘solutions’ selling approach, understanding customer needs and developing solutions through the lens of the Diligent One Platform. Build deep relationships with prospects and customers during interactions by being customer-focused and consistently honouring commitments and connecting the customer to internal commercial stakeholders to foster product growth. Develop and execute on account plans to ensure revenue targets, quota and customer business needs are met and collaborates with key stakeholders to drive integrated joint account wins for mutual business growth

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity . Are you looking to be an AI & SAAS Support Intern on a growing team? If so, this may be the role for you! You will be the face of FourKites to our customers—their main point of contact for everything they need. From helping customers track urgent shipments to providing assistance to carriers hauling the loads, you will be the product expert and go-to person to help users when they reach out. This internship is designed for hands-on, experiential learning —you'll get real exposure to how a growing SaaS platform operates, paired with the chance to work on special AI projects alongside our product and engineering teams. What you'll be doing: First point of contact for FourKites customers, partners & consultants to research, troubleshoot, replicate, and test product problems and bugs Track issue progress and provide regular updates to clients until incidents are resolved Interface with Development, QA, and Consulting Services as needed to resolve customer issues Contribute to special AI-driven initiatives , applying a curious, experimental mindset to explore how AI can improve support workflows and customer outcomes Be part of weekend rotation for 24/7 customer emergencies About the team: Our product and engineering teams are dedicated to providing the industry's best-in-class end-to-end supply chain visibility platform. We are committed to building a high-performing team with software craftsman-thinking who are dedicated to developing and enhancing our core platform, and we want you to be a central part of it! We help companies transform their end-to-end supply chain with real-

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity This role reports to the Manager, Trucking & Warehouse (based in Ho Chi Minh City) and is a senior, high-autonomy position: you are expected to be the go-to person in Hanoi, capable of resolving day-to-day issues independently, and proactively improving how the team works Daily Operations & Execution Coordinate domestic trucking bookings: trucking only, or trucking attached to ocean and air shipments across Vietnam, including EXW pickups, port runs, and cross-dock moves. Fulfill ad-hoc trucking, CFS, and storage service requests from internal teams and clients. Track shipment and warehouse milestones, ensuring Flexport systems are updated accurately and KPIs are met. Act as the first point of contact for on-site issues in Hanoi, resolving delays, exceptions, and service issues directly with vendors and warehouse operators before escalating. Warehouse & CFS Operations Liaise with CFS/warehouse vendors to ensure service quality, safety compliance, and cost efficiency. Identify operational bottlenecks in warehouse workflows and recommend practical improvements. Vendor Management Maintain and grow relationships with domestic trucking,

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as Customer Care Manager in the Account Management team to give our French market clients the kind of support that makes them feel genuinely taken care of. You'll resolve production tickets, untangle complex problems, and help shape the way our Account Management team operates, under the guidance of Axelle, our Team Lead. ➡️ What you'll do Own client tickets end-to-end: Solve problems across chat, email, and occasional video calls for non-VIP clients in the French market. Dig into the details: Investigate account activity, company profiles, and transaction history to find the right answer, not just a quick one. Go beyond the obvious fix: Proactively recommend products or solutions based on what each client actually needs. Partner with Product and Tech

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity We're looking for a Senior Ocean Planning Associate based in our Bangkok office, to take ownership of space planning, carrier booking, and allocation management for Flexport's Thailand export gateway focusing on the TPEB (Transpacific Eastbound) tradelane. You'll be at the center of coordination between our internal teams, carrier partners, and clients to ensure every container sails as planned. This role is ideal for someone who's built strong relationships with carrier offices or has hands-on experience in carrier customer service. You'll combine operational excellence, market understanding, and a data-driven mindset to help us scale Flexport's ocean freight network efficiently. What You Will Do 1. Ocean Planning & Execution Manage the full cycle of shipment planning and bookings — from forecasting and allocation control to SO release. Coordinate daily with Account Management, Procurement, Allocation & Yield, and carrier offices to secure capacity and protect critical shipments. Maintain accurate space visibility across Flexport systems (e.g., FFA, Fulfillment Management Tool - FMT) and sailing schedules. Drive optimal space utiliza

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity The Ocean Planning Associate is a critical part of Flexport's mission to make global commerce so easy there will be more of it. Flexport connects almost 10,000 clients and suppliers across 109 countries — and in this role, you'll work directly with account management, customs teams, carriers, terminals, and trucking providers to support our end customers' logistics goals. You'll develop specialized expertise in end-to-end ocean freight planning and booking, executing schedule assignments and bookings that help our regional account teams meet client expectations for timely departures. You'll help unblock issues, improve productivity, and build the next operational model that allows Flexport to scale. What You Will Do Execute end-to-end planning and booking of ocean freight shipments within a regional network (exports), including origin intermodal movements Act as the first point of escalation for issue resolution and process improvement, both internally and externally, for specific trade lanes or carriers Ensure shipments move on time and exceptions are handled appropriately, meeting internal OKRs and SLAs Coordinate day-to-day operations with

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity The Ocean Planning Manager plays a critical role in Flexport's mission to make global trade easy for everyone. Flexport today connects almost 10,000 clients and suppliers across 109 countries. In this role, your direct customers are the partners within your region — account management, customs teams, subcontractors, carriers, terminals, and trucking providers — and your work directly supports Flexport's end customers in achieving their logistics goals. This role is designed to hire, coach, and develop a team of planning and booking experts while navigating the complex world of freight forwarding. You'll work cross-functionally to establish a world-class planning and booking function, balancing tactical execution with adaptive, strategic leadership as Flexport builds its next operational model. What You'll Do Team Leadership Hire, coach, and develop a 5–10 person team responsible for end-to-end planning and booking of ocean freight shipments (imports and exports, including intermodal movements) Manage team performance and evaluation, guiding the team to meet OKRs and SLAs Provide direction on training and onboarding for new team members Empowe

About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. About the Role: We’re looking for a sharp, detail-oriented professional who is passionate about enabling self service within the College Pads PMC customer base. You will help scale how we onboard and support clients through automation, process optimization, and improve how ongoing client operations are delivered. You will work closely with Customer Success, Renewals, and Customer Operations to turn manual processes into scalable, self-service experiences. Your focus will be on improving data accuracy, increasing automation, and expanding CSM capacity by reducing manual, repeatable work. Over time, this role is expected to evolve into a Customer Success Operations function with greater ownership of systems and tooling. What You Will Own : Onboarding Operations & Process Execution- • Support and execute onboarding workflows designed by Customer Operations • Identify inefficiencies and recommend scalable improvements • Translate manual processes into structured, repeatable systems Self-Service & Workflow Automation- • Build and maintain forms, templates, and workflows that enable self-service onboarding and updates • Identify and implement opportunities to automate repetitive tasks • Partner with internal teams to test and roll out automation and AI-driven solutions Data Accuracy & Listing Management- • Own the quality and cons

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Position Overview The Facility Coordinator/Mailroom position provides essential operational support for daily facility functions. This role combines facility coordination duties with hands-on mail services, ensuring smooth operations for both building services and communications logistics. Essential Responsibilities : General Facility Support Respond to routine facility service requests from occupants Coordinate with building maintenance and engineering teams as needed Monitor and order office supplies and facility materials Assist with space planning and minor moves when required Support special projects and facility initiatives Mailroom Operations <

Your challenge As a Presales Consultant, you devise engaging industry-specific demos and proofs of concept. You support the Business Development team as an industry advisor during the sales process and work with the Delivery Advisory team on advisory assignments for your industry. You are responsible for: Understanding and researching the competitive differentiators and unique selling points of our targeted industry solutions. Developing, fine-tuning, and managing our unique selling points and storylines for a range of products in one or more of our core industries . Showcasing your solution and industry knowledge at commercial conferences through networking and product demonstrations. Developing a set of industry-specific product demos based on your understanding of their key differentiators. Sharing input and feedback from prospects, customers, and the market at large with the Standard Demo team. Expanding the functionalities of the standard demo in coordination with the Standard Demo team. Engaging and convincing prospects and customers by presenting demos and starting the conversation. Translating customer-specific requirements into high level solution designs in close collaboration with customers and our internal competence centers. Documenting the proposed solution’s scope and project approach. Supporting the advisory team in advisory assignments within your industry. Assisting in the formulation of RFx responses with solution and industry expertise and providing marketing support. Acting as a trusted advisor towards our prospects and customers. About you Essential talents and qualifications: A Master’s or Bachelor’s degree in Operations Research, Mathematics, Programming, Supply Chain, or similar. Knowledge of supply chain planning processes and solutions. Interest in B2B sales. Confident when dealing with complex customer needs and various technology use cases, and the ability to adjust quickly when speaking with prospective clients. A passion for the

Key Responsibilities Front Office Management Manage the reception desk and ensure smooth front office operations. Welcome and assist visitors clients candidates and guests in a professional manner. Maintain visitor records and issue visitor passes as per company security procedures. Coordinate meeting room bookings and ensure meeting rooms are ready for use. Handle incoming and outgoing calls emails and correspondence. Administrative Support Support regional administration activities and office operations. Coordinate courier postal and document dispatch activities. Maintain office records registers and administrative documentation. Assist in arranging travel accommodation and transportation for visitors and employees as required. Support employee onboarding activities and joining formalities. Vendor & Facility Coordination Coordinate with housekeeping security maintenance and other facility service providers. Raise service requests and track completion of facility-related issues. Support vendor management activities and maintain service records. Monitor availability of office supplies and coordinate procurement requirements. Employee & Guest Support Assist employees with general administrative queries. Coordinate guest visits hotel reservations and transportation arrangements. Ensure a positive employee and visitor experience at the office. Support the organization of employee engagement activities celebrations and corporate events. Compliance & Documentation Ensure adherence to company policies security protocols and visitor management procedures. Maintain confidentiality of company and employee information. Prepare periodic administrative reports and dashboards as required. Support audits by maintaining relevant records and documentation. Address: No 6A, Centennial Square, Dr.Ambedkar Road, Kodambakkam, Chennai - 600024. Facility: TN Admin Qualification: Graduate Experience: 1 - 2 years Preferred Gender: FEMALE Sourc

Job Title: Operations Confirmation About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. MAKE AN IMPACT Executive Presentations • Lead the design and preparation of high-quality presentations for C-suite and Board meetings, business reviews, and external communications. • Synthesize business performance, project updates, and operational metrics into compelling narratives. • Partner with senior stakeholders (Business Heads, Finance, Operations, Risk) to ensure messaging is consistent, data-driven, and aligned with strategic priorities. • Maintain an executive-ready view of key initiatives, KPIs, and transformation milestones. *** Project & Program Management** • Support and manage s

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: WPP is a creative transformation company, helping clients create growth by combining technology and creativity. As one of the world's largest marketing and advertising services organizations, we are committed to driving innovation and operational excellence across our vast global network. You will be joining the Automation Operations Centre within WPP's Enterprise Technology, Automation & AI department. This is a pivotal time for us as we're building a dedicated, in-house team to deliver, manage, monitor, and optimize our growing portfolio of automation solutions. This team is at the forefront of our digital transformation, ensuring the seamless operation and continuous improvement of critical automation capabilities across WPP globally You will play a crucial role in solution delivery and day-to-day technology management of the Global Automation Operations Centre (AOC) program. Reporting to the Automation Operations Manager and supporting. Automation product, platform and delivery teams worldwide, you will ensure our automation projects are well managed and supported to d

Votiko Solutions Private Limited is expanding its Amazon DSP Operations Team and is looking for experienced professionals with hands-on Amazon DSP Hiring & Onboarding experience. Work From Home (Permanent) US Night Shift 6 Days a Week Salary: Starting from 25,000/month (Best compensation for the right candidate) Monthly Performance Incentives: Up to 20,000 Key Responsibilities Driver applicant screening & calling Interview scheduling with Amazon DSP clients Candidate follow-ups & onboarding coordination Amazon Portal onboarding Background Checks & Drug Tests ADP onboarding I-9 & E-Verify processing ATS, Google Sheets, LinqOps & internal system updates Candidate record management & client coordination Eligibility Minimum 6 months of hands-on Amazon DSP Hiring & Onboarding experience Experience with Amazon Portal, ATS, ADP, I-9 & E-Verify Knowledge of Background Check & Drug Test processes Good English communication skills Ability to work independently from home Why Join Votiko? Permanent Work From Home Attractive salary & industry-leading incentives Long-term career growth & internal promotions Opportunity to work with multiple Amazon DSP companies across the USA Supportive and professional work environment Important: Please apply only if you have at least 6 months of hands-on Amazon DSP Hiring & Onboarding experience. Applications without Amazon DSP experience will not be considered. Apply now by sending your resume to:

Le poste Les Forward Deployed Software Engineers (FDSE) travaillent directement avec les clients afin de comprendre rapidement leurs problèmes les plus importants et ainsi concevoir et implémenter des solutions qui vont utiliser leurs données afin de résoudre ces problématiques. Nos clients s’appuient sur les plateformes de Palantir pour certaines de leurs opérations les plus critiques, et les projets débutent souvent par une question ouverte, par exemple : « Comment évaluer le risque d’incendie de forêt et, par conséquent, comment optimiser le réseau électrique ? » ou « Comment évaluer rapidement notre chaîne d’approvisionnement alimentaire et l’adapter afin d’apporter à temps une aide vitale ? » En tant que FDSE, vous appliquez votre capacité à résoudre les problèmes, votre créativité et vos compétences techniques pour aider les organisations à exploiter au mieux leurs données et avoir ainsi un impact réel sur le monde. Vous avez l’opportunité d’obtenir des informations rares et de contribuer à certaines des industries et institutions les plus importantes au monde. Responsabilités principales En tant que stagiaire chez FDSE, vos responsabilités s’apparentent à celles que l’on trouve dans une petite start-up, tout en bénéficiant des ressources, de la stabilité et de l’accompagnement d’une entreprise technologique bien établie. Vous travaillerez en petites équipes avec une supervision minimale et serez responsable de l’exécution de bout en bout de projets à enjeux élevés. Votre journée peut consister à discuter de l’architecture avec d’autres ingénieurs, à gérer des données à grande échelle, à coder une application web personnalisée, à discuter avec l’équipe dirigeante du client ou à établir une stratégie pour votre équipe. Les stagiaires FDSE sont traités exactement comme des ingénieurs à temps plein, et bénéficient d’une grande liberté et d’une grande autonomie dans leur travail. Ils assument la responsabilité des projets et des résultats réels sur lesquels no