Clinical Support Representative Jobs

Opportunity Overview: We are seeking a Payroll Executive to join our Payroll, Benefits & Compliance team. In this role, you will ensure accurate and timely payroll processing, statutory compliance, and employee support. You’ll partner closely with HR Operations, Finance, and IT to streamline payroll governance and automation. This is an opportunity to contribute to building a robust payroll framework that supports Cohere’s growth and employee experience. What you’ll do: Manage payroll processing: Prepare, validate, and run monthly payroll inputs, including attendance, leave, incentives, and deductions. Ensure compliance: Handle PF, ESI, Professional Tax, Labour Welfare Fund, NPS, Gratuity, and TDS filings with zero error. Support employees: Resolve payroll queries, assist with PF transfers, income tax clarifications, and onboarding payroll setup. Handle audits: Maintain audit trails, prepare registers, MIS reports, and support statutory inspections. Drive automation: Contribute to payroll system integration, dashboard reporting, and SOP documentation. Collaborate cross-functionally: Work with HR, Finance, and IT on initiatives like new HCM implementation, HROne integration, and benefits setup. Provide backup support: Act as operational backup for Payroll Head to ensure business continuity. ISMS roles and responsibilities Fair understanding of Information Security practices. Align to the organization's policies and procedures. Ensure to get updated with ISMS roles as assigned by the department/process heads. Required Qualifications: Must-haves 2–4 years of experience in payroll or HR operations . Demonstrated expertise in statutory compliance and payroll systems . Proficiency with HROne or similar HCM/payroll platforms . Strong analytical, problem-solving, and communication skills. Ability to manage confidential information with integrity. Nice-to-haves Experience in healthcare or technology industry payroll . Familiarity with automation tools and dashboard repor

Opportunity Overview: The Data Platform team at Cohere Health is building a scalable, intelligent data ecosystem to power analytics, reporting, and operational decision-making across the company. We are seeking a Business Analyst II to serve as the bridge between client enablement and business needs and technical execution. You’ll work closely with clients, stakeholders, product managers, and engineers to gather requirements, write user stories, shape data solutions, and help drive the development of high-quality data products. As a Business Analyst II, you are expected to work independently on moderately complex initiatives, provide clarity and structure to technical delivery, and contribute to the ongoing evolution of our processes and workflows. This role combines attention to detail, analytical thinking, and cross-functional collaboration. This role offers the opportunity to work in a dynamic, mission-driven environment with the chance to make a measurable impact on healthcare outcomes. The ideal candidate will be curious, detail-oriented, and comfortable navigating fast-paced, cross-functional work. What you’ll do: Partner with clients, the client delivery team, product development and stakeholders across the business to gather and document detailed business and data requirements Translate business needs into clear user stories, and supporting epics, collaborating with the Sr. Product Manager and engineers to ensure accuracy and alignment Perform data gap analyses and source-to-target mapping to support onboarding of new data sources Validate data outputs and support QA processes using SQL and other tools to ensure accuracy, consistency, and completeness Support data profiling and quality monitoring efforts, while maintaining awareness of data lineage and providing business context to ensure end-to-end data reliability. Serve as the point of contact for requirement clarification during project delivery, ensuring alignment across teams Take initiative to improve

Opportunity Overview: We’re looking for an Associate Facility Administrator who will play a key role in keeping our day-to-day operations running smoothly and efficiently in the night shift. This person will serve as a central point of coordination across teams, supporting office operations, managing logistics, and ensuring a seamless experience for employees and visitors alike. It’s a great opportunity for someone who is highly organized, detail-oriented, and enjoys being a reliable go-to for getting things done. What you’ll do: Serve as a central point of coordination for office operations, partnering with building management and external vendors to support smooth day-to-day functionality Manage office supplies and inventory, ensuring the workplace is well-stocked, organized, and ready for team needs and any onsite visits Coordinate meetings, appointments, and basic logistics across teams, supporting a well-run and efficient office environment Maintain accurate records, files, and documentation to support operational consistency Welcome and assist visitors, manage check-in processes, and ensure a professional and positive experience Prepare basic reports, documents, and administrative materials to support team activities Handle incoming calls and general inquiries, directing them to the appropriate teams Manage incoming and outgoing mail and courier services Support general administrative and operational tasks as needed, with a willingness to learn and take on new responsibilities ISMS roles and responsibilities: Fair understanding of Information Security practices. Align to the organization policies and procedures. Ensure to get updated with ISMS roles as assigned by the department/process heads. Required Qualifications: Must-haves Minimum 3 years experience in BPO Process, HVAC, UPS Backups, Facility Operations, Logistic, Transport Coordination. Good communication skills Strong willingness and well adjusted to do night shifts Customer Service mindset and willing

Opportunity Overview: Cohere’s Provider & User Management team is responsible for ensuring that provider organizations are supported throughout their lifecycle of using the platform. This role will play a critical part in enabling successful onboarding across our client base by capturing, analyzing, and translating real-world workflows into actionable insights for downstream teams. The Business Analyst role is an entry-level position focused on pre-implementation readiness. This individual will support client onboarding by conducting workflow shadowing, time studies, and documentation of current-state processes within provider organizations and health plans. As a Business Analyst , you will work closely with cross-functional teams at Cohere to deeply understand our mission and the providers and health plans engaging with our products and services. You will gain exposure to client user perspectives—including clinical reviewers (e.g., RNs, LPNs) and operational teams—and the workflows they operate within. You will leverage this knowledge to document and synthesize insights that inform Client User Training, Provider Training, Product, and Provider Success Account Management teams. Your work will directly impact how Cohere prepares providers and clients for implementation and scales best practices across the organization. The Business Analyst will be highly organized, curious, and detail-oriented, with a strong ability to observe, document, and communicate workflows in a way that drives clarity and action. What you’ll do: Conduct pre-implementation workflow shadowing sessions with provider organizations and health plan teams Perform time studies and analyze current-state workflows to identify inefficiencies and variation Document workflows, processes, and user behaviors in a clear and structured format Translate observations into actionable insights and recommendations for downstream teams (e.g., Client Training, Provider Training, Product) Partner with cross-functi

Job Description Job Title: Medical Reviewer Employment Type: Contract Location: Brazil Experience – 2 to 5 Years About ClinChoice ClinChoice is a partner to the largest pharmaceutical, medical device, and consumer care innovators in the world. Established in 1995, we provide expertise in clinical operations, biometrics, regulatory affairs, pharmacovigilance, medical affairs, and toxicology to help our partners advance healthcare by accelerating clinical trials with data-driven insights, delivering the best strategies for product registration, and enhancing patient safety through real-world and clinical analysis. Our global delivery network has expanded to centres and satellite offices in the United States, Mexico, United Kingdom, Armenia, China, Japan, India, and the Philippines to help our customers maintain regulatory compliance locally and globally. We have forged future-defining partnerships with industry bodies and technology companies to develop cutting-edge solutions that deliver our expertise with quality and precision. Primary Responsibilities: Awareness and understanding of relevant GVP modules. Perform medical review of non-serious & serious ICSRs with emphasis on seriousness, expectedness, causality & narrative etc. without missing on quality & compliance. Experience of medical review of ICSRs received from sources such as Spontaneous, Literature, Regulatory Authority, Solicited and Clinical trials. Experience across multiple therapeutic areas such as Oncology, Respiratory, Immunology, Neuroscience, Rare diseases etc. Support triage of cases and determine seriousness and relatedness across products as assigned. Review and verify appropriate selection of adverse events from source documents, assign appropriate MedDRA code, assess labelling and review narrative. Acquire and maintain current knowledge of product portfolio and safety profiles for products across therapeutic areas. Involve in process improvement

Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds…. ClinChoice is searching for a Regulatory Affairs Associate Consultant for 12 months Contract with possibility of extension to join one of our clients. ClinChoice is a global full-service CRO with a strong focus on quality, professional development, and supportive culture. As a client-facing role, we are looking for confident candidates with the ability to work independently whilst establishing a high-trust environment with the client’s counterparts. Responsibilities · Accountable for aligned markets for required regulatory in-scope ancillaries and samples · Understand aligned markets regulatory ancillary requirements · Manage aligned markets ancillary and samples requests are completed per agreed timelines in support of planned regulatory submissions · Manage in a matrix environment with effective communication across multiple functions · Escalate to Client and Contractor point of contact when timelines may not be reached. · Maintain Clients systems and process throughout processing of request to ensure real time reflection of request is visible to all users. Minimum requirements 3+ years Regulatory experience Demonstrated ability to support international product approval Demonstrates ability to work within a demanding environment with a strong focus on quality and timelines. Proven technical aptitude and ability to quickly learn and apply new software, regulations and quality standards. Can demonstrate leadership and team skills. Advanced Microsoft Office Suite skills. Highly efficient communicator. Acts decisively and seizes ac

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, agitation associated with dementia due to Alzheimer’s disease, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, as well as multiple novel product candidates addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X . About This Role Axsome Therapeutics is currently searching for a field based Long-Term Care (LTC) Specialty Account Manager (SAM) to drive LTC commercial activities for an assigned geography by executing marketing strategies to ensure a successful launch and make a meaningful difference through the execution of commercial activities. SAMs will be responsible for product performance at a territory level and expected to be a disease state expert, product champion and an account specialist. The SAM will provide account management support and exhibit business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace. Job Responsibilities and Duties include, but are not limited to, the following: Drive product adoption in LTC facilities Proficient in both virtual and live customer engagements Effectively call on LTC Care teams, building meaningful relationships across the entire LTC ecosystem: Psychiatrists

DeepIntent is the leading healthcare marketing platform, purpose-built to help marketers plan, activate, and optimize data-driven campaigns with speed and precision. Trusted by the world’s top healthcare brands and their agencies, DeepIntent uniquely unites media, identity, and real-world clinical data to power privacy-safe, omnichannel marketing across every screen. Backed by patented technology and proven outcomes, DeepIntent’s platform delivers measurable audience quality and script lift at scale. Learn more at www.deepintent.com . What You’ll Do: We are looking for a Software Engineer to help build and scale our core backend systems and data infrastructure. In this role, you will work hands-on to develop the foundational data pipelines, storage solutions, and robust architectures that drive our healthcare advertising solutions and support our core products, reporting APIs, and analytics initiatives. This is an excellent opportunity for a growth-oriented engineer to work with massive datasets, modern cloud technologies, and cross-functional teams to deliver high-performance, fault-tolerant solutions. Build & Operate: Develop, test, and maintain highly reliable, scalable, and cost-optimized distributed systems and data architectures. Enable Self-Service Data: Create automated ingestion, storage, and transformation pipelines that make it simple for downstream users to access and utilize new datasets. Empower Machine Learning: Design and operate data pipelines specifically tailored to support the complex workflows of our Data Scientists and Machine Learning Engineers. Drive Operational Excellence: Help implement and champion DataOps and DevOps practices across the team to ensure system reliability and smooth deployments. Contribute to Best Practices: Play an active role in establishing and refining formal data practices, architectures, and engineering standards for the organization. Cross-Functional Collaboration: Partner effectively with business stakeholders,

About the role: We are seeking a Senior Backend Engineer with deep backend engineering expertise and proficiency in one or more major programming languages (e.g., Python, Java, Go, Rust, or Kotlin), along with a strong understanding of AI models and agents. As a core member of our AI Engineering team, you will collaborate with data scientists, ML engineers, and product managers to build scalable, production-ready infrastructure and APIs that power intelligent systems. What you'll be doing: As a Senior Backend Engineer in the AI Engineering team, you will: Build and maintain reliable, scalable backend services to support AI agent execution and orchestration. Develop AI agent systems for complex operational workflows using LangChain, LangGraph, LiteLLM, and Langfuse. Orchestrate a hybrid model stack that includes OpenAI and Google Gemini alongside self-hosted and fine-tuned LLMs like Gemma and Llama. Build and maintain integrations with clinical systems (FHIR, EMR). Drive observability and reliability using OpenTelemetry, Datadog, and Langfuse. Design APIs (GraphQL, REST), background workers, and event-driven systems that interface with AI inference engines and agent runtimes. Collaborate with Data Science, ML, and engineering teams to deploy AI features and improve the performance, scalability, and reliability of backend systems. Participate in code reviews, knowledge sharing, and mentoring to elevate the team’s technical capabilities. What we're looking for: 6+ years of backend engineering experience, with strong proficiency in more than one major programming language (such as Python, Java, Go, Rust, or Kotlin). Solid understanding of AI systems architecture and experience working in environments involving AI agents, LLMs, or inference pipelines. Proven experience in building and scaling backend APIs, microservices, and background jobs. Strong experience with relational and NoSQL databases (e.g., PostgreSQL, MySQL, MongoDB, Redis), including schema des

Opportunity Overview: We are seeking a proactive and detail-oriented Senior Executive - Procurement & Vendor Management to oversee the smooth day-to-day functioning of our office. This role will be responsible for procurement request details gathering and confirmation, market research on requested items, sourcing and evaluation of vendors, Negotiations, Terms and conditions validation, vendor management and coordination. The ideal candidate will be highly organized, resourceful, and comfortable working in a fast-paced environment with minimal supervision. What you’ll do: Manage the complete procurement cycle, including purchase requisitions, RFQs, quotations, purchase orders, and delivery follow-ups. Identify, evaluate, onboard, and maintain relationships with reliable vendors and suppliers. Obtain and compare vendor quotations based on price, quality, delivery timelines, and commercial terms. Negotiate pricing, payment terms, contracts, and service-level agreements with vendors. Monitor vendor performance, including quality, delivery, responsiveness, and adherence to agreed terms. Maintain an updated vendor database, contracts, pricing information, and procurement records. Coordinate with internal departments to understand procurement requirements and ensure timely availability of materials/services. Prepare and Track purchase orders, deliveries, invoices, and payment status in coordination with Finance and Accounts. Resolve vendor-related issues, including delivery delays, quality concerns, pricing discrepancies, and invoice disputes. Support vendor audits, compliance checks, and periodic supplier performance reviews. Identify cost-saving opportunities and alternative suppliers. Ensure procurement activities comply with company policies, approval processes, and applicable regulations. Prepare procurement reports, vendor performance reports, cost analyses, and management dashboards. Maintain proper documentation and records for audit and compliance purpos

Opportunity Overview We're hiring a Data Architect who will serve as a senior technical leader responsible for architecting the complete lifecycle data moves, transforms, and creates value across every product line we operate. You'll own the blueprint for our enterprise data lakehouse - setting the standards, governance, and strategy that elevate data from a byproduct of operations to the company's most valuable asset. We need someone who pairs deep mathematical and logical modeling expertise with a builder's instinct - someone who codes, prototypes fast, and proves out next-generation AI data architectures before committing the organization to them. This role would need experience with US healthcare domain data. What You'll Do Semantic Layer Governance: Set the technical standard and reference architecture for a universal semantic layer across multiple distinct data products, ensuring unified definitions of complex metrics and healthcare business entities across Architect the Enterprise Context Layer: Define, scale, and govern the global Enterprise Ontology (abstract domain maps, business entity classes, and entity-relationship rules) that serves as the backbone for Agentic AI systems. AI-Native Prototyping : Leverage modern AI-native development environments (such as Cursor, GitHub Copilot) to rapidly generate, iterate, and document blueprints for complex enterprise data schemas and metadata layers. Security & Compliance Leadership : Embed regulatory compliance (HIPAA, FHIR) and security principles into platform design. Partner with security and compliance teams to ensure architectural decisions support audit readiness and risk mitigation. Cross-Functional Collaboration : Partner with executive leadership, product management, and engineering to translate business requirements into scalable technical solutions. Communicate complex architectural concepts to both technical and non-technical stakeholders. ISMS roles and responsibilities Good knowledge of Informati

Opportunity Overview: We are seeking a Lead Software Engineer to join our Integrations team. In this role, you will be designing, developing, and scaling highly available healthcare integration systems supporting prior authorization workflows across providers, payers, and delegated entities. You'll direct a fast-paced, autonomous,agile team of software engineers in the design, development, and operational support of a growing enterprise integration platform. This is an opportunity to drive technical excellence at the intersection of healthcare interoperability and modern distributed systems. What you’ll do: Technical Leadership: Provide technical leadership across architecture, system design, platform scalability, reliability, and operational excellence. Platform Engineering: Design and build scalable, resilient, and high-performing systems that support critical business workflows and enterprise integrations. Integration Solutions: Lead the development and maintenance of secure integrations with internal and external platforms, partners, and third-party systems. Cloud & Automation: Drive cloud infrastructure, deployment automation, and software delivery practices that enable reliable and efficient releases. Distributed Systems: Design and support event-driven and distributed architectures that enable scalable and fault-tolerant processing. Operational Excellence: Establish monitoring, observability, and incident response practices to ensure system reliability, performance, and availability. Quality Engineering: Champion automated testing, quality assurance, and engineering best practices throughout the software development lifecycle. Production Support: Lead the resolution of complex production issues and drive continuous improvement in platform stability and operational efficiency. Cross-Functional Collaboration: Partner with product, operations, data, security, and business stakeholders to deliver solutions aligned with organizational goals. Agile Delive

Opportunity Overview: We are seeking a Senior Software Engineer - AI to join our Engineering team. In this role, you will build the intelligent agents and applications serving health insurance plans covering over 15 million people. You'll partner closely with product, data science, and clinical teams to build the foundation that transforms how clinical intelligence is delivered at scale. This is an opportunity to make a direct impact on healthcare outcomes while working with modern technologies in a fast-paced, collaborative environment. What you’ll do: Agent Development : Participate in the development, evaluation, and deployment of Cohere’s AI-powered agents and applications. Data & Retrieval Architecture : Design data and retrieval architectures that give AI agents the right context across diverse healthcare sources. Hands-On Engineering : Design, review, and own high-quality agentic code — leading releases, production deployments and on-call support. Cross-Functional Collaboration : Work closely with ML/DS teams, product teams, and architects to understand requirements and ensure systems meet business needs. Security & Compliance : Ensure all agentic components comply with healthcare security and privacy regulations (e.g., HIPAA) and adhere to industry best practices for security. Agile Development : Contribute to sprint planning, execution, and retrospectives, driving efficiency and velocity within the engineering team and collaborating closely with stakeholders to align with product goals and business priorities. ISMS roles and responsibilities: Good knowledge of Information practices. Assist the manager in all the information security activities implementation and maintenance process. Ensuring the team and imparted with Competence related to Information security Responsible for implementation of security policies and procedures and report any issues to the Information Security Manager. Required Qualifications: Must-haves Bachelor’s degree

Opportunity Overview: Cohere Health is at the forefront of leveraging artificial intelligence (AI) to transform prior authorization, shifting from transaction-based processes to creating elevated care journeys. By integrating AI into healthcare decisioning, we aim to improve efficiency, reduce costs, and ultimately enhance patient care. This is a unique opportunity to join our rapidly growing Clinical Intelligence team, where you’ll work on building impactful healthcare technologies that streamline and optimize the prior authorization process using AI/ML and Advanced Rules Engines. What you’ll do: Contribute to the functional & technical roadmap for the team, working alongside cross-functional teams to deliver high-impact deterministic rules-based and AI-driven healthcare automation solutions. Actively support the technical design process, bringing your expertise and analysis to help make data-driven decisions Continuously discover, understand, and implement new technologies & services to maximize development efficiency Contribute heavily to feature design, development, testing, and delivery of our cloud platform and web applications Support all parts of our platform from the database to the frontend Drive daily engineering release once 2-4 times a month Perform production support duties 1-2 times a year. ISMS roles and responsibilities: Good knowledge of Information practices. Assist the manager in all the information security activities implementation and maintenance process. Ensuring the team and imparted with Competence related to Information security Responsible for implementation of security policies and procedures and report any issues to the Information Security Manager. What we looking for: You have experience working on software development teams, building and deploying full stack web applications You are passionate about building quality products and want to own product development end-to-end, with excellent design and development stan

Opportunity Overview: Cohere Health is at the forefront of leveraging artificial intelligence (AI) to transform prior authorization, shifting from transaction-based processes to creating elevated care journeys. By integrating AI into healthcare decisioning, we aim to improve efficiency, reduce costs, and ultimately enhance patient care. This is a unique opportunity to join our rapidly growing Clinical Intelligence team, where you’ll work on building impactful healthcare technologies that streamline and optimize the prior authorization process using AI/ML and Advanced Rules Engines. What you’ll do: Contribute to the functional & technical roadmap for the team, working alongside cross-functional teams to deliver high-impact deterministic rules-based and AI-driven healthcare automation solutions. Actively support the technical design process, bringing your expertise and analysis to help make data-driven decisions Continuously discover, understand, and implement new technologies & services to maximize development efficiency Contribute heavily to feature design, development, testing, and delivery of our cloud platform and web applications Support all parts of our platform from the database to the frontend Drive daily engineering release once 2-4 times a month Perform production support duties 1-2 times a year. ISMS roles and responsibilities: Good knowledge of Information practices. Assist the manager in all the information security activities implementation and maintenance process. Ensuring the team and imparted with Competence related to Information security Responsible for implementation of security policies and procedures and report any issues to the Information Security Manager. What we looking for: You have experience working on software development teams, building and deploying full stack web applications You are passionate about building quality products and want to own product development end-to-end, with excellent design and development stan