Cloud Operations System Administrator Jobs

The database market is massive and MongoDB is at the head of its disruption. The MongoDB community is transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity. Building on the rapid success and adoption of MongoDB, we are delivering applications and services that make it much easier to manage and scale database deployments. Our Cloud Technical Services Engineers provide their exceptional analytical skills and customer service to ensure that MongoDB users are successful with our suite of MongoDB application-layer products. We’re looking for individuals who want to dig into the details of how “big data” and “web-scale” systems are successfully assembled and operated every day by organisations of every size and flavour. Cloud Technical Services Engineers are a key part of our elite Technical Services organisation that supports MongoDB customers worldwide, with teams in locations including New York, Sydney, Gurugram, and Dublin. If you’re passionate about the opportunity to get comfortable working with the cloud every single day and be part of a team that works at the frontier of SaaS services and database systems, this is the role for you. We are looking to speak to candidates who are based in Sydney for our hybrid working model. Responsibilities As a Cloud Technical Services Engineer, you’ll be advising customers on strategies and documented practices for making best use of our cloud products. This will require you to translate technical concepts and patterns into generalist terms for our customers, helping them understand, install, and use those applications well. You’ll also troubleshoot technical problems with these products, and be an advocate for our users’ needs, collaborating with the MongoDB product management and development teams on their behalf.&nbs

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build anywhere—on the edge, on premises, or across cloud providers. With offices worldwide and over 175,000 developers joining MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. This role will be based in our Dublin office on our hybrid working model. The Opportunity: We are searching for an ambitious Commercial Growth Account Executive. Your role will primarily be identifying new workloads to expand MongoDB's usage into accounts that are already leveraging our Database as a Service (DBaaS), Atlas, in a self-serve manner or sales-sold. You'll focus on helping customers understand the continuous evolution of our developer data platform and its additional features that could be leveraged for their specific use cases. You will support customers at any stage of their journey, fostering greater adoption, retention, and overall satisfaction. This role provides an excellent opportunity for growth in a highly dynamic sales team. Day to Day: Identify new workloads and potential use cases within existing accounts to drive increased Atlas consumption via your own pipeline generation and outbound activities Articulate the value of MongoDB's expanded feature set and evolving developer data platform Support & retain customers throughout their journey, addressing any queries and ensuring optimal product usage Develop relationships within customer accou

Role Overview The worldwide data management software market is massive (forecasted to be approximately $82 billion in 2023, growing to approximately $137 billion in 2027). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Technical Services Engineers use their exceptional problem-solving and customer service skills, along with their deep technical experience, to advise customers and solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem; database server, drivers, cloud, and infrastructure, including services such as Atlas (database as a service) or Cloud Manager (for automation, backup, and monitoring of MongoDB systems). We are looking to speak to candidates who are based in Gurgaon for our hybrid working model. We are looking to speak to candidates who are based in Bangalore for our hybrid working model. Position Expectations Working alongside our largest customers, solving their complex challenges, resolving questions on architecture, performance, recovery, security, and everything in between. Expert resource on best practices in running MongoDB at scale, whatever that scale may be. Advocate for customers' needs, interfacing with our product management and development teams on their behalf. Contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics. Qualifications We welcome all candidates, especially those who are self‑taught, curious, and multi‑faceted, with 3 - 5 years of relevant experience. The ideal candidates should have: &lt

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. We view our Account Development program as the best way to turbocharge a long and successful career in sales and view our Account Development Representatives (ADRs) as the next wave of Account Executives at MongoDB. We are looking to speak to candidates who are based in Dublin for our hybrid working model. The Opportunity Being an ADR is often a first step to jump-starting a career in sales. At MongoDB, we have a culture that celebrates diversity, fosters growth and enablement, and ensures that we provide our ADRs with the tools and the confidence that they need to grow their careers. We invest heavily in the training and development of our team. You will always have the support from our sales enablement org and managers that will maintain 1:1 coaching throughout your career here. Our ADRs gain an understanding of our product, community, who we sell to, why they care, and what makes us relevant. They learn how to generate a pipeline quickly and effectively as well as how to achieve a good discovery and qualification. The team is a crucial resource for sales teams across MongoDB to get great talent from. This helps us scale our teams, as well as

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. At MongoDB, our Account Development team works closely with our partners in both Sales and Marketing to build fanatical customer enthusiasm around MongoDB. ADR reps are responsible for identifying and qualifying new opportunities for our sales organization. We view our Account Development program as the best way to turbocharge a long and successful career in sales and view our Account Development Representatives (ADRs) as the next wave of Account Executives at MongoDB. We are looking to speak to candidates who are based in Dublin for our hybrid working model. The Opportunity Being an ADR is often a first step to jump-starting a career in sales. At MongoDB, we have a culture that celebrates diversity, fosters growth and enablement, and ensures that we provide our ADRs with the tools and the confidence that they need to grow their careers. We invest heavily in the training and development of our team. You will always have the support from our sales enablement org and managers that will maintain 1:1 coaching throughout your career here. Our ADRs gain an understanding of our product, community, who we sell to, why they care, and what makes us

An Account Development Representative at MongoDB is the starting point for building a serious career in technology sales. This role is the foundation of our sales organization. You will partner closely with Account Executives to identify new opportunities within strategic accounts, helping drive meaningful pipeline and long-term customer growth. From day one, you will learn and apply structured sales frameworks including MEDDIC qualification, account mapping, multi-threading strategies, and value-based discovery. You will develop technical fluency across modern application architectures, cloud infrastructure, and database technologies, gaining real exposure to how complex software solutions are positioned and sold. ADRs at MongoDB do more than generate meetings. They help shape early deal strategy, apply MEDDIC principles to qualify real business problems, and stay engaged through the scoping phase to maintain strong deal momentum We invest heavily in structured onboarding, ongoing enablement, and consistent 1:1 coaching. Our ADR team is one of the primary talent pipelines into Account Executive and other revenue roles across MongoDB, with clear, performance-based progression paths. We believe skill development accelerates when teams collaborate in person. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. What you’ll do Own outbound prospecting within a defined set of strategic accounts, working closely with your aligned Account Executives and Sales stakeholders Research organizations to uncover new initiatives and opportunities where MongoDB can add value Execute thoughtful outbound outreach across phone, email, and social channels to generate qualified pipeline Lead structured discovery conversations to understand business priorities and technical environments Apply MEDDIC qualification principles to ensure high-quality opportunities before advancing them Stay engaged through the early stages of t

An Account Development Representative at MongoDB is the starting point for building a serious career in technology sales. This role is the foundation of our sales organization. You will partner closely with Account Executives to identify new opportunities within strategic accounts, helping drive meaningful pipeline and long-term customer growth. From day one, you will learn and apply structured sales frameworks including MEDDIC qualification, account mapping, multi-threading strategies, and value-based discovery. You will develop technical fluency across modern application architectures, cloud infrastructure, and database technologies, gaining real exposure to how complex software solutions are positioned and sold. We believe skill development accelerates when teams collaborate in person. We are looking to speak to candidates who are based in Kuala Lumpur, Malaysia for our hybrid working model What you’ll do Own outbound prospecting within a defined set of strategic accounts, working closely with your aligned Account Executives and Sales stakeholders Research organizations to uncover new initiatives and opportunities where MongoDB can add value Execute thoughtful outbound outreach across phone, email, and social channels to generate qualified pipeline Lead structured discovery conversations to understand business priorities and technical environments Apply MEDDIC qualification principles to ensure high-quality opportunities before advancing them Stay engaged through the early stages of the sales cycle, contributing to strong handoffs and clean deal progression Maintain rigorous pipeline hygiene in Salesforce and sales engagement tools Consistently exceed monthly and quarterly opportunity targets We’re looking for someone with Has a track record of setting goals and exceeding them in competitive or performance-driven environments Communicates clearly and confidently in Thai (fluent) Takes ownership of outcomes and follows through on commitments

The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity. MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB. We are looking to speak to candidates who are based in Sao Paulo for our hybrid working model. Cool things you’ll do You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics. What you need We consider all can

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. MongoDB Engagement Managers are quota-carrying Professional Services Sales roles. Engagement managers utilize customer-facing sales, technical, consulting, and commercial experience to scope, negotiate and close Professional Services opportunities to accelerate and de-risk the adoption of MongoDB by our customers. As an Engagement Manager, you will be a key leader within the PS team and work cross-functionally with the Sales, Professional Services, and Customer Success organizations to drive professional services sales. Here are a few informative blogs about the Engagement Management role: https://www.mongodb.com/blog/post/engagement-management-mongodb-meet-lalitesh-pal https://www.mongodb.com/blog/post/how-engagement-managers-help-customers-succeed This role will be based remotely in Germany or Amsterdam. What you’ll do at MongoDB Understand customers’ overall portfolio of applications and datasets, IT and business priorities and success measures to adapt, develop and design specific digital transformation approaches involving MongoDB technologies Help transform companies by translating their use-cases, pains, and needs into s

MongoDB is seeking an Engineering Manager to join the Atlas Clusters Organization. The organization is responsible for building MongoDB Atlas, our database-as-a-service offering and fastest growing product. Atlas allows users to deploy fault-tolerant, secure, globally distributed MongoDB clusters in just minutes. This includes developing software to interface with the three major cloud providers (AWS, Azure, and GCP) in order to bring security, durability, availability, and performance to all deployments of MongoDB. The Atlas Clusters Fleet Signal Management team is a product engineering team that builds machinery to rollout hardware and software to the Atlas data plane, detect regressions at scale, and automate remediative actions. The core mission is to establish platform stability by owning the rollout and monitoring systems designed to swiftly detect and mitigate potential issues. We are forming a new Atlas Clusters Fleet Signal Management team in the Dublin area. The Engineering Manager who fills this position will be pivotal in growing that team. We are looking to speak to candidates who are based in Dublin for our hybrid working model. What you’ll do Lead a team of motivated individual contributors who are eager to learn and grow Contribute to the code, design, and architecture of the systems your team develops Work with stakeholders throughout MongoDB to build our roadmap and product offerings Work with customers and support engineers to fix issues and become part of our on-call rotation Collaborate with team members to develop our codebase, best practices, and design principles Foster an inclusive and respectful work environment according to MongoDB's Core V

An Account Development Representative at MongoDB is the starting point for building a serious career in technology sales. This role is the foundation of our sales organization. You will partner closely with Account Executives to identify new opportunities within strategic accounts, helping drive meaningful pipeline and long-term customer growth. From day one, you will learn and apply structured sales frameworks including MEDDIC qualification, account mapping, multi-threading strategies, and value-based discovery. You will develop technical fluency across modern application architectures, cloud infrastructure, and database technologies, gaining real exposure to how complex software solutions are positioned and sold. ADRs at MongoDB do more than generate meetings. They help shape early deal strategy, apply MEDDIC principles to qualify real business problems, and stay engaged through the scoping phase to maintain strong deal momentum We invest heavily in structured onboarding, ongoing enablement, and consistent 1:1 coaching. Our ADR team is one of the primary talent pipelines into Account Executive and other revenue roles across MongoDB, with clear, performance-based progression paths. We believe skill development accelerates when teams collaborate in person. We are looking to speak to candidates who are based in Bengaluru for our hybrid working model. What you’ll do Own outbound prospecting within a defined set of strategic accounts, working closely with your aligned Account Executives and Sales stakeholders Research organizations to uncover new initiatives and opportunities where MongoDB can add value Execute thoughtful outbound outreach across phone, email, and social channels to generate qualified pipeline Lead structured discovery conversations to understand business priorities and technical environments Apply MEDDIC qualification principles to ensure high-quality opportunities before advancing them Stay engaged through the early stages of

MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Following the successful completion of the probationary period, the candidate ​may be required to work a Tuesday-to-Saturday schedule, with Sundays and Mondays designated as weekly days off​. Cool things you’ll do You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics. As an ideal candidate, you will have We consider all candidates with an eye for those who are self taught, curious, and multi-faceted. Our ideal ATSE II candidate should have: 4+ years of relevant experience Strong understanding and grasp of the following areas Systems administration Troubleshooting Systems Scalable and Highly available distributed systems Network Administration Application Architecture Data architecture and design Understanding of database archit

An Account Development Representative at MongoDB is the starting point for building a serious career in technology sales. This role is the foundation of our sales organization. You will partner closely with Account Executives to identify new opportunities within strategic accounts, helping drive meaningful pipeline and long-term customer growth. From day one, you will learn and apply structured sales frameworks including MEDDIC qualification, account mapping, multi-threading strategies, and value-based discovery. You will develop technical fluency across modern application architectures, cloud infrastructure, and database technologies, gaining real exposure to how complex software solutions are positioned and sold. ADRs at MongoDB do more than generate meetings. They help shape early deal strategy, apply MEDDIC principles to qualify real business problems, and stay engaged through the scoping phase to maintain strong deal momentum We invest heavily in structured onboarding, ongoing enablement, and consistent 1:1 coaching. Our ADR team is one of the primary talent pipelines into Account Executive and other revenue roles across MongoDB, with clear, performance-based progression paths. We believe skill development accelerates when teams collaborate in person. We are looking to speak to candidates who are based in Kuala Lumpur for our hybrid working model. What you’ll do Own outbound prospecting within a defined set of strategic accounts, working closely with your aligned Account Executives and Sales stakeholders Research organizations to uncover new initiatives and opportunities where MongoDB can add value Execute thoughtful outbound outreach across phone, email, and social channels to generate qualified pipeline Lead structured discovery conversations to understand business priorities and technical environments Apply MEDDIC qualification principles to ensure high-quality opportunities before advancing them Stay engaged through the early s

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. As a Contract Sourcer on our Talent Discovery team, you will be the pipeline generation engine supporting MongoDB’s most critical positions as they arise across the company, supporting both U.S. and Europe-based roles. Individuals in this function will identify, engage and screen top talent for technical roles, with the potential to expand to support other business units as demand fluctuates. This opportunity is ideal for individuals who embrace change, thrive in a dynamic, ever-evolving environment, and are excited to advance their career in technical recruiting. This is a contracted opportunity for a period of four months. Given the global nature of this role, individuals must be based on the East Coast or open to working East Coast hours. This role is open to fully remote work, as well as hybrid work if the candidate is located near a MongoDB hub office and wants to come in. In this role, you will Support critical GTM, and Sales roles for MongoDB across Europe and North America through strategic passive talent sourcing. Indiv

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. We are searching for an ambitious Associate Account Executive. We are looking to speak to candidates who are based in Dubai for our hybrid working model. What you will be doing Proactively, identify, qualify and close a sales pipeline Strategically prospect into CTOs, Engineering/IT Leaders, & technical end users Own pipeline generation: outbound prospecting and account planning across the assigned territory. Build strong and effective relationships, resulting in growth opportunities Partner with our Solution Architects and work closely with the Professional Services team to achieve customer satisfaction Work closely with the enterprise ecosystem partner sales and channel partner to maximize deal sizes Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs What you will bring to the table 2+ years of field experience of quota-carrying experience in a SaaS company working on Abu Dhabi public sector Develop strategy for prioritising, targeting, and closing key opportunities in assigned territory A proven track record of overachievement and