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TPM - Senior TPM About Us: Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. To merchants Paytm offers acquiring devices like Sound box, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial As a Technical Program Manager, you will collaborate closely with engineering, infrastructure, and partner teams to deliver world-class products. You will represent the team internally in various product and cross-functional initiatives, define priorities, bring clarity, and lead continuous agile development. What You'll Do * Wear multiple hats as TPM, EM, and Product to drive results. * Champion execution, navigate ambiguity, and lead with clear prioritization and goals. * Communicate program plans, status, risks, and mitigation strategies to stakeholders. * Identify key technology solutions/services to define the team roadmap. * Drive internal process improvements across multiple teams and functions. * Communicate effectively with both technical and non-technical individuals. Skills That Will Help You Succeed * 10 to 14 years of experience handling complex programs across multiple teams. * Understanding of Software Development & Release Processes. * Experience navigating ambiguity and building programs from scratch. * Strong oral and written communication skills. * Ability to think clearly, analyze quantitatively, problem-solve, and prioritize. * Proven track record of driving impact for users & business. * Desirable: Analytical skills and experience with tools like Tableau. Why join us : Because

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About Role: We are seeking an experienced L2 Network & Security Engineer to join our team. As an integral part of our network operations, you will play a crucial role in maintaining and securing our infrastructure. If you have a passion for networking, security, and troubleshooting, we’d love to hear from you! Job Location: Noida Responsibilities: Install and Support: Deploy and maintain LANs, WANs, and network segments. Support Coordination: Collaborate with equipment vendors for troubleshooting and configuration standardization. Firewall Management: Handle firewall configurations to ensure security and optimal performance. Switch Expertise: Maintain a strong understanding of LAN switching technologies, including VLANs, RSTP, ACLs, and Virtual Chassis. Capacity Planning: Recommend network capacity planning strategies. Proactive Maintenance: Plan and execute proactive maintenance for disaster recovery. Network Monitoring: Monitor networks for security, reliability, and availability. Key Skills Required: He/She/They should have 3-6 Yrs. of overall IT experience. Firewalls: Proficient in configuring, managing, and troubleshooting FortiGate and Palo-Alto firewall. Network Switches: Skilled in handling Cisco, Juniper, and Huawei switches. Wireless: Familiarity with Aruba, Cisco controllers and access points. Cloud Expertise: Experience with AWS and Zscaler Private Access. Network Protocols: Sound knowledge of various network protocols and ports. Security Technologies: Familiarity with IPSec, SSL VPN, IDS, and IPS. Additional Skills: Routing and Switching: Prior experience in routing and switching. Communication: S

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role- ● Good command of using AI tools to enhance operational efficiency and campaign workflows. ● 2+ years of hands-on experience in Growth Operations in a consumer tech or fintech environment. ● Strong hands-on experience with CleverTap — campaign execution, user segmentation, and growth dashboards. ● Proven ability to collaborate with cross-functional teams — CLM, Marketing, Growth, and Design. ● Strong ownership mindset — takes accountability for outcomes and drives results with minimal hand-holding. ● Strong analytical thinking, problem-solving, and experimentation approach with clear communication skills. Why join us: Work with a high-performing and passionate product, design, and engineering team. Shape the future of credit for millions of users. Build at scale in one of India’s most dynamic and regulated spaces. Flexible and inclusive work environment with fast decision-making and ownership. Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Headquartered in Noida, India, Paytm Insurance Broking Private Limited (PIBPL), a wholly owned subsidiary of One97 Communications (OCL) is an online insurance market place, that offers insurance products across all leading insurance companies, with products across auto, life and health insurance and provide policy management and claim services for our customers. About the Role Key Responsibilities - Assist product managers in defining product roadmaps, requirements, and user stories. - Conduct market and competitor research to identify trends and new product opportunities. - Collaborate with design and tech teams to support feature development and testing cycles. - Analyze user behavior, feedback, and data to help improve product performance and user journeys. - Participate in product reviews, sprint planning, and stand-up meetings. - Prepare reports, dashboards, and documentation to support decision-making. - Assist in market research and competitive analysis. - Support cross-functional teams in product-related initiatives. What We’re Looking For - Students or recent graduates (preferably from Engineering or related fields). - Strong analytical and problem-solving abilities with an eye for detail. - Excellent communication and collaboration skills. - Passion for technology, product thinking, and user experience design. - Basic understanding of product management tools (e.g., Jira, Figma, Notion) and analytics tools (Google Analytics, Mixpanel, etc.) is a plus. Why join us? A collaborative output driven program that brings cohesiveness across businesses through technology Impr

About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the role: We are looking for an experienced program manager in our Gold team. The ideal candidate would have a good blend of business and technical acumen and would be able to deliver in a high paced environment. Responsibilities: ● Plan and Drive complex programs simultaneously from initiation through launch ● Collaborate with multiple cross functional teams to drive program launch, ensuring ownership of the revenue including call center, insurance partners, marketing, tech and product teams, ● Proactively identify and resolve product issues by effectively working with Product Managers, Business Owners and Engineering Teams ● Individual contributor role in a matrix structure ● Report and communicate progress and status of projects to relevant stakeholders ● Build program review cadence and bring discipline to track success objectively ● Assist in production launches, coordinate UAT, implementation of process change and trainings as needed ● Help in monthly and quarterly roadmap planning by reaching out to dependant business and prioritizing their asks ● Identify the right KPIs for multiple teams, build dashboards to rack these KPIs and highlight in the right meetings Basic Qualifications : ● 3 - 5 years of experience in managing projects across cross functional teams ● Experience working directly with business stakeholders. ● Experience in strategy consulting, ceo office, chief of staff, EIR roles ● Bachelor's degree in Engineering, business or related technical field ● Strong oral and written communication skills are crucial ● Prior work experience in insurance or fintech pre

Job Summary: We are seeking an experienced and highly analytical professional to join our Internal Audit team. This role is critical in providing independent assurance, enhancing the control environment, and leveraging data analytics to identify anomalies, control gaps, and potential fraud risks. The ideal candidate will have a strong background in internal audit, forensic investigations, and data analytics with extensive exposure to fintech or large service-based organizations. Key Responsibilities:  Lead and execute risk-based internal audits, including operational, financial, and compliance reviews.  Design and implement data analytics frameworks and continuous auditing techniques to enhance audit efficiency and coverage.  Conduct forensic reviews and investigations into suspected fraud, misconduct, or control failures.  Collaborate with cross-functional teams to understand key business processes and identify risks and controls.  Develop automated dashboards and data-driven tools to monitor key risk indicators and red flags.  Report audit findings to senior management and stakeholders with actionable recommendations.  Oversee documentation of working papers, audit procedures, and evidence in line with professional standards.  Mentor junior audit staff and build analytics capability within the team.  Liaise with external auditors, regulators (as needed) on investigations or audits.  Monitor regulatory and industry developments to ensure audit approaches are up to date. Required Qualifications ; Skills:  Chartered Accountant (CA), Certified Internal Auditor (CIA), or Certified Fraud Examiner (CFE) preferred.  2–7 years of relevant experience in internal audit, forensic investigations, or risk advisory in a fintech, BFSI, or large service industry setup.  Strong command of data analytics tools (e.g., SQL, ACL, IDEA, Power BI, Python, R).  Proficient in audit management systems and GRC platforms.  Exceptional analytical, investigative, and report-w

Title: Product Design About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role We are looking for a Product Designer 3 who combines strong problem-solving ability with solid design craft. In this role, you will own product areas end-to-end, create high-quality designs, and collaborate closely with product, engineering, and research to ship impactful solutions. You will be expected to push for excellence, contribute to systems, and grow into a craft leader for more junior designers. What You’ll Do • Own Product Areas: Take end-to-end responsibility for medium-to-large product features, from concept to delivery. • Solve Problems with Clarity: Break down user and business challenges into clear, elegant design solutions. • Deliver with Craft: Create polished interaction and visual design that aligns with design systems and elevates user experience. • Collaborate Deeply: Partner with product managers, engineers, and researchers to ensure design is central to decision-making. • Contribute to Systems: Apply and extend existing design systems, ensuring consistency across product experiences. • Articulate Decisions: Present and defend design decisions with clarity and confidence to peers and stakeholders. • Mentor Juniors: Guide early-career designers through feedback and critique, contributing to their growth. What We’re Looking For • 3–5 years of experience in product design with shipped work that demonstrates craft and problem solving. • Strong portfolio showcasing interaction design, visual design, and product thinking. • Ability to translate requirements and research insights into actionable design solutions. • Working knowledge of design systems and scalable

About Paytm: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology About Team Paytm's Unified Payments Interface (UPI) offering that enables users to make instant bank-to-bank payments directly from their linked bank accounts. About the Role We are looking for an AI Product Manager to lead the development of Agentic AI solutions for Paytm's UPI ecosystem. The role focuses on building intelligent, autonomous AI agents that enhance payment experiences, automate customer support, detect fraud, provide personalized financial insights, and optimize payment success rates. Key Responsibilities -Define product strategy and roadmap for AI-powered UPI experiences. -Build autonomous AI agents for payments, dispute resolution, customer assistance, and transaction recommendations. -Collaborate with Engineering, Data Science, Design, and Risk teams to deliver AI-first products. -Leverage LLMs, AI agents, and workflow automation to improve user engagement and operational efficiency. -Drive experimentation using analytics, customer insights, and A/B testing. -Ensure compliance with NPCI guidelines, privacy, and responsible AI practices. Superpowers/ Skills that will help you succeed in this role: · -3–8 years of Product Management experience in FinTech, Payments, or AI products. -Understanding of UPI, digital payments, and banking ecosystems. -Experience with Generative AI, LLMs, Agentic AI frameworks, and AI product development. -Strong analytical skills with SQL and product analytics tools. -Excellent stakeholder management and execution capabilities. Why join us: A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average r

Manager – Finance Controls & Governance Location: Mumbai, India Experience: 5–10 Years Qualification: CA / CMA / MBA (Finance) About the Role We are looking for an experienced Finance professional to join our team as Manager – Finance Controls & Governance. This role is responsible for strengthening the Finance control environment by ensuring adherence to internal policies, monitoring financial and system controls, overseeing critical reconciliations, and driving governance across finance processes. The ideal candidate will have strong expertise in financial controls, ERP governance, reconciliations, audit management, and process improvement, with the ability to collaborate across Finance, Technology, Compliance, and Operations teams. Key Responsibilities- 1. Financial Controls & Governance Ensure adherence to approved Finance SOPs, policies, and internal control frameworks. Monitor key financial processes to identify control gaps, risks, and improvement opportunities. Conduct periodic control reviews and ensure timely implementation of corrective actions. Drive process standardization, automation, and continuous improvement initiatives. Strengthen governance practices to ensure finance processes remain compliant, efficient, and audit-ready. 2. Reconciliations & Exception Management Oversee critical reconciliations, including: Bank Reconciliations General Ledger (GL) Reconciliations Settlement Accounts Suspense Accounts Monitor ageing of unreconciled items and ensure timely resolution of exceptions. Investigate recurring reconciliation issues and implement preventive controls. Prepare and publish periodic dashboards on reconciliation status, ageing, and control exceptions. 3. SAP & Financial Systems Controls Monitor SAP financial controls, master data governance, and accounting configurations. Review user access, Segregation of Duties (SoD), and maker-checker controls in collaboration with Technology teams. Monitor system interfaces, manual journal entries,

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Paytm Travel is the travel and ticketing platform of Paytm, offering seamless booking services for flights, trains, buses, hotels, and other travel-related needs. The platform leverages technology to simplify travel planning and booking for millions of users across India, providing a convenient, secure, and user-friendly experience through the Paytm ecosystem. Responsibilities: 1)Support the roadmap for a key consumer-facing product within the travel ecosystem, owning well-defined features and flows end to end. 2) Collaborate cross-functionally with design, engineering, and business teams to deliver features that resonate with users. 3) Participate in technical discussions, building an understanding of system design and architecture to make informed decisions. 4)Leverage AI technologies like LLMs (e.g. GPT, Claude), retrieval-augmented generation (RAG), recommendation systems, and conversational agents to enhance product intelligence and personalization. 5)Balance speed and quality, prioritizing rapid iterations over perfection to meet market demands. 6)Dive into product metrics and user funnels to identify opportunities and measure impact of shipped features. Requirements: 1)2+ years of product management experience in consumer internet companies (preferred); strong candidates from analytics, engineering, or design backgrounds transitioning into product are encouraged to apply. 2)Mobile product experience (Android, iOS) is a must, with a keen eye for user experience. 3)Should be able to have brainstorming discussions with tech on flutter vs native app. 4)Exposure to or curiosity about AI age

Role Overview: As the Key Account Management, you will be responsible for managing and growing Paytm’s relationships with State Road Transport Corporations (RTCs) and private bus operators in your assigned region. You will drive strategic partnerships, ensure competitive supply availability, and take end-to-end ownership of regional revenue, pricing health, and operational performance. Key Responsibilities: Partnership & Supply Management Build, maintain, and expand strong working relationships with RTCs and top private operators in the region. Onboard new operators and ensure digital adoption of Paytm Travel tools and dashboards. Negotiate commission structures, payout terms, and commercial agreements aligned with platform objectives. Revenue & Performance Management Own and drive revenue targets, load factors, and seat fill rates for your region. Collaborate with central pricing and analytics teams to implement dynamic pricing strategies. Track revenue leakage, cancellations, and penal charges; work with operators to resolve issues. Market & Competition Analysis Regularly benchmark fares, seat inventory, and operator quality against regional competitors. Provide actionable insights on price trends, route-level demand patterns, and consumer behavior. Recommend product/UX changes based on feedback from operators and market observations. Operational Excellence Monitor SLA adherence on seat confirmations, refunds, and cancellation handling. Collaborate with customer support and tech teams to address escalations and resolve partner issues. Run regular health checks and audits on partner performance and NPS metrics. What We're Looking For: - 4–10 years of experience in bus ticketing, logistics, e-commerce, or B2C travel partnerships - Prior experience working with state transport corporations or regional aggregators is a strong plus - Strong commercial acumen with negotiation experience - Data-savvy: Comfortable working with dashboards, Excel, and BI tools to deriv

About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role *We are looking for a detail-oriented and proactive CLM Operations Executive to join the Paytm. *Campaign Lifecycle Management (CLM) team. In this role, you will be responsible for the end-to-end execution of off-deck and on-deck campaigns across multiple channels using CleverTap. *You will collaborate closely with Category, Growth, and Traffic teams to ensure campaigns are set up accurately, approved on time, and monitored for performance. Key Responsibilities Campaign Execution & Management • Create, configure, and publish campaigns on CleverTap across Push (Override, Lifecycle, Nodedupe, Event-based), Email, SMS, Chat, and WhatsApp channels. • Set up and manage CleverTap Journeys, including event-based triggers, audience segmentation, and multi-step flows. • Set up and validate context strings for both Override and Lifecycle on-deck campaigns (Native Display). Data Fetching & Validation • Fetch and validate campaign base sizes using CleverTap's segment builder and cross- reference against push campaign base size checks. • Validate Banner IDs, deeplinks (via QR code generation), widget types, slot IDs, and image specs before campaign scheduling. • Monitor campaign delivery metrics post-launch; flag anomalies such as unusual drop in reach or delivery rates (expected benchmark: 50–60% delivery/acquiry). • Pull and verify data from the Campaign Tracker, Traffic Approval Sheet, and Allocation Team Sheet to ensure alignment. • Ensure all campaigns have a valid Label ID from the CLM Category List, and that CategoryId and CategoryName key-value pairs are correctly mapped (case-sensit

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Job Summary: Build systems for collection & transformation of complex data sets for use in production systems Collaborate with engineers on building & maintaining back-end services Implement data schema and data management improvements for scale and performance Provide insights into key performance indicators for the product and customer usage Serve as team's authority on data infrastructure, privacy controls and data security Collaborate with appropriate stakeholders to understand user requirements Support efforts for continuous improvement, metrics and test automation Maintain operations of live service as issues arise on a rotational, on-call basis Verify whether data architecture meets security and compliance requirements and expectations .Should be able to fast learn and quickly adapt at rapid pace. java/scala, SQL, Minimum Qualifications: Bachelor's degree in computer science, computer engineering or a related field, or equivalent Experience 6+ years of progressive experience demonstrating strong architecture, programming and engineering skills. Firm grasp of data structures, algorithms with fluency in programming languages like Java, Python, Scala. Strong SQL language and should be able to write complex queries. Strong Airflow like orchestration tools. Demonstrated ability to lead, partner, and collaborate cross functionally across many engineering organizations Experience with streaming technologies such as Apache Spark, Kafka, Flink. Backend experience including Apache Cassandra, MongoDB and relational databases such as Oracle, PostgreSQL AWS/GCP Solid hands on with 4+ years of experience. St

About Us: About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the role: We're looking for a Business Finance Manager for our central business finance team. You'll be a key part of our success by: - Analyzing financial performance to find areas for improvement and growth opportunities. -Working closely with business and finance teams to understand the factors that influence results. -Providing data-driven insights to the Business Heads and Finance leadership to support effective decision-making. -Monitoring progress towards goals and proactively addressing potential risks. Expectations/ Requirements: What You'll Do: - Collaborate closely with Business, participating actively in their strategic planning. - Develop detailed financial plans, using a bottom-up approach to ensure accuracy and buy-in. - Regularly analyze actual results against the plan, identify the reasons for any variances, and clearly communicate your findings to facilitate informed decision-making. - Track and report on key financial and business metrics - Contribute to the unit's goal-setting process and create a detailed annual operating plan to achieve those goals. - Ensure the accuracy and completeness of month-end financial reports, including reviews, procedures, and necessary corrections. - Contribute to the improvement of financial processes, including revenue cycle activities, to optimize efficiency and effectiveness. - Analyze the financial impact of potential new products or business initiatives and present your findings to senior management. - Respond promptly to requests for information and problem-solving, providing thorough analysis and insights to support decision-making.

We are looking for an Analytics and Tag Manager Implementation Specialist to join our digital marketing team. The ideal candidate will be passionate about web analytics, an expert in Google Tag Manager and possess strong Javascript skills. This professional will play a crucial role in improving our digital marketing strategies, ensuring the correct implementation of measurement and analytics tools. Responsibilities: 1. Implement and maintain data tracking solutions using Google Tag Manager to ensure accurate and complete data collection. 2. Collaborate closely with the marketing team to understand specific tracking objectives and requirements. 3. Develop and maintain JavaScript scripts to customize and enhance data collection. 4. Set up and manage Google Analytics 4 to analyze campaign performance and user behavior. 5. Perform regular audits to ensure data integrity and troubleshoot tracking issues. 6. Collaborate with other teams to integrate analytics data into marketing reports and dashboards. Requirements: 1. Demonstrated experience implementing and managing Google Tag Manager. 2. Advanced Javascript skills for tracking customization and troubleshooting. 3. Hands-on experience with Google Analytics 4, including event and goal configuration. 4. Deep understanding of digital marketing principles and the importance of analytics in digital strategies. 5. Strong analytical skills and ability to translate data into actionable recommendations. 6. Excellent communication skills and ability to work in a team environment.