Collections Specialist Jobs

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Role Overview We are looking for a high-ownership Project/Program Manager to lead AI-led transformation initiatives across the Lending Collections ecosystem. This role sits at the intersection of Business, Product, Technology, Data, and AI. The ideal candidate should be equally comfortable understanding a business problem, translating it into a structured product/technology requirement, driving engineering execution, and taking the initiative all the way to production and measurable business impact. This is not a traditional project-management role. We are looking for someone who can own the problem statement, bring structure to ambiguity, drive stakeholders, and turn AI opportunities into production-grade solutions. Key Responsibilities 1. Business Requirement & Problem Discovery Work closely with Business and Collections stakeholders to identify operational pain points, automation opportunities, and AI use cases. Conduct requirement-gathering workshops and translate business needs into clear, actionable requirements. Challenge requirements where necessary and bring structure to ambiguous problem statements. Understand lending collections journeys, customer touchpoints, workflows, operational processes, and relevant business metrics. 2. BRD, Workflow & Solution Documentation Create and maintain detailed BRDs, functional requirements, user stories, process flows, workflows, and solution documentation. Define end-to-end process journeys, including inputs, outputs, decisioning logic, exceptions, dependencies, and integrations. Convert business requirements into granular user stories with clear acceptance criteria. Ensu

We are seeking a highly skilled and experienced Senior Accounts Receivable Analyst to join our Revenue Team. The ideal candidate will have a strong background in accounts receivable, exceptional analytical abilities, and a keen attention to detail. This role will be responsible for managing a book of business and addressing internal and external concerns via email and Zendesk. Partnering with internal stakeholders such as Customer Success, Revenue and Sales, you will assist in resolving Billing disputes. Senior Accounts Receivable Analysts have the opportunity to grow their careers in Finance and continue contributing to Datadog team success. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Manage the accounts receivable collections process for assigned book of business Analyze customer payment patterns and aging reports to identify trends and potential issues Collaborate with internal teams to resolve billing discrepancies and disputes in a timely manner Manage incoming billing inquiries and collectability concerns through Zendesk. Triage accordingly to Revenue, Sales, and Customer Success teams and to drive collections Develop and maintain effective relationships with clients to facilitate prompt payment and resolve outstanding balances Help customers understand their bills, which vary with usage and plan type Assist with external audit, compliance and special projects as necessary Provide guidance and mentorship to junior members of the accounts receivable team. Who You Are: Bachelor's degree in accounting or equivalent required 5+ years of full cycle Accounts Receivable / Billing Operations experience Proficiency in Microsoft Excel required Ability to work independently, with a strong work ethic, self-motivation and problem-solving skills Attent

URGENT HIRING Micro Finance Loan Officer Disbursement Officer Fresh Sourcing Officer (FSO) Recruitment Partner: IDEAL CAREER ZONE A leading Micro Finance Company is urgently hiring Frontline Loan Officers (FLO) and Fresh Sourcing Officers (FSO) across West Bengal. Job Locations East Medinipur West Medinipur Kolkata North 24 Parganas Howrah Purba & Paschim Bardhaman Birbhum Hooghly Bankura Murshidabad Nadia Malda Siliguri Open Positions 1️ Frontline Loan Officer (FLO) • Qualification: Graduate • Experience: Fresher / Experienced • Age: 21 30 Years • Gender: Male / Female • Salary: 15,000 17,200 Gross per Month (Based on Qualification & Experience) 2️ Fresh Sourcing Officer (FSO) • Qualification: Higher Secondary / Graduate • Experience: Fresher / Experienced • Age: 21 30 Years • Gender: Male / Female • Salary: 15,000 17,200 Gross per Month (Based on Qualification & Experience) Key Responsibilities • Develop business in new villages and assigned areas. • Identify eligible women customers and generate leads. • Form Joint Liability Groups (JLG). • Explain loan schemes and terms in the local language. • Verify KYC, residence, and customer details. • Process loan applications and assist in loan disbursement. • Complete loan documentation. • Collect EMI from assigned customer groups. • Deposit collections in the bank on the same day. • Update collections in the LTS Collection App. Company Benefits • Attractive Salary • Excellent Performance Incentives • Fuel Allowance • PF & ESIC • Gratuity • Mediclaim ( 1,00,000 Hospitalization Cover) • Group Life Insurance ( 10,00,000) • Group Accidental Insurance ( 40,00,000) • Career Growth Opportunities Posting Policy • Male Candidates: Posting 50 90 km away from home. • Female Candidates: Local posting based on company requirements. Eligibility • Higher Secondary / Graduate • Two-Wheeler with Valid Driving Licence (Mandatory) • Aadhaar Card & PAN Card • Android Smartphone • Age: 21 30 Years Apply Now through IDEAL CAREER ZONE Office

DR ASHWANI KUMAR VIJ : have been retained by a growing Mobile Marketing and Distribution Accessories organisation to select one : Regional Sales Manager/Head-Sales. Qualification Desired : MBA From Premium Institute Preferred. Job Profile Desired : - Should have 8 to 10 years of sales experience in products like Mobile Accessories or handsets or FMCG Products on a Branch level - Maintaining dealers and distributors network and appointing new channel partners and develop new territories. - Implementing the sales and marketing strategies through the channel partners. - Maintaining and controlling the credit and collections and handling the after sales services through a team of service engineers - Facilitating Product Development initiatives and provide customer feedback to carry out modifications in product attributes etc. - Analysing latest marketing trends and tracking competitors activities and providing valuable inputs for redesigning sales and marketing strategies. - Formulating and implementing business plans for achievement of organisational goal in terms of achieving revenue and profitability targets. - Developing sales plans and ensure achievement of volume targets, market share and profit objectives. - Conceptualising and implementing sales and marketing strategies for acquiring business from new clients - Handling and coordinating with authorized dealers / distributors and business associates. - Appointing dealers in new areas and providing services to them. - Coordinating with stores and logistic department for timely deliveries. - Tracking the competitors activities from time to time. - Providing direction and support to the sales and service team team for better client servicing and Preparing periodical reports. Those who have applied earlier need not apply again. Excellent Salary Package would be offered to the right candidate. DR ASHWANI KUMAR VIJ : President : Sales Recruitment Email Complete / Structured CV, with Scanned copy of Visiting C

Job Title: Textile Designer Location Jaipur, Rajasthan Job Type Full Time, Work from Office Job Description: We are looking for a creative and detail - oriented Textile Designer to join our design team. They should have a strong understanding of surface design, print development, and fabric construction, with a passion for blending tradition with contemporary aesthetics. You will play a key role in translating brand narratives into distinctive textile artworks that celebrate craftsmanship and culture. Key Responsibilities: • Conceptualize and develop original textile designs, including prints, embroideries, and surface embellishments aligned with the brand’s design language. • Research and draw inspiration from cultural references, artisanal crafts, and global fashion trends to inform design direction. • Create detailed print artworks, color palettes, and fabric mood boards for seasonal collections. • Work closely with the fashion design team to develop textiles that enhance silhouettes and storytelling. • Liaise with printers, dyers, and artisans to ensure accuracy in design execution and maintain quality standards. • Experiment with new techniques, textures, and materials to push creative boundaries. • Maintain an organized library of textile swatches, samples, and digital design files. Qualifications & Skills: • Bachelor’s degree in Textile Design, Fashion Design, or a related field. • 1-2 years of experience in textile or surface design and fresh graduates with strong portfolios. • Proficiency in Adobe Photoshop, Illustrator, and CAD for print development. • Strong sense of color, pattern, and composition. • Knowledge of textile production processes, print methods, and fabric types. • Excellent communication and collaboration skills. • A deep appreciation for artisanal crafts, heritage techniques, and storytelling through design.

Telecalling is the practice of making phone calls to potential or existing customers to generate sales or leads, or to provide customer service. Telecallers are representatives of a company who communicate with customers on behalf of the business. Telecalling is an important part of many businesses and can be used for a variety of purposes, including: Sales and marketing: Telecallers can promote products or services, qualify leads, and conduct market research Customer service: Telecallers can provide support to customers, answer questions, and handle returns and exchanges Lead generation: Telecallers can generate leads for sales or close sales Appointment setting: Telecallers can set appointments for customers Collections: Telecallers can collect payments from customers Telecallers should have excellent verbal communication and persuasion skills, and be able to represent the company accurately. They may also need to perform paperwork or documentation based on their conversations with customers. Telecalling software can help businesses manage their calling operations and improve the customer support process. Some tools and technologies used in telecalling software include omnichannel support technology, predictive dialing, and cloud call center technology.

DR ASHWANI KUMAR VIJ : have been retained by a growing Transport and Logistics organisation to select one Regional Sales Manager for their Near Delhi Office Desired Profile : MBA / Post Graduate Diploma in Business Management / Sales and Marketing Experience Desired : Minimum 8 to 12 years of relevant experience in Express cargo, Freight, Logistics or similar industry. He would be required to meet the sales revenue, profit targets and manage collections. He would also be required to head the Northern region and manage the entire regional sales team and ensure that the Northern Region Sales and Profit achievement targets are met. Age Preferred : Below 35 Years. Salary : Attractive + Sales Incentives Email Complete / Structured CV, with Scanned copy of Visiting Card, Salary Drawn / Expected details at : DR ASHWANI KUMAR VIJ : President : Sales Recruitment

ob Responsibilities: Contact customers via phone to collect overdue payments. Follow up on pending dues and negotiate payment arrangements. Maintain accurate records of customer interactions and payment status. Resolve customer queries related to outstanding accounts. Achieve daily and monthly collection targets. Ensure compliance with company policies and collection guidelines. Requirements: Minimum Qualification: 12th,undrergraduates & Graduate. Good communication and negotiation skills. Basic computer knowledge. Freshers and experienced candidates can apply. Experience in banking, finance, or collections is an added advantage. HR Rupali - 9975309744

Lead – Shipping Line & NVOCC Management is responsible for end to end coordination, execution, and performance management of Shipping Lines and NVOCCs. The role ensures container availability, volume achievement, smooth operational execution, commercial compliance, and timely collections, while acting as the key interface between carriers, NVOCC partners, and internal stakeholders. This is a hands on managerial role, focused on daily execution, coordination, and issue resolution at the facility level. Source: Adani Group | Job ID: 46159

About Bolna Bolna is Voice AI infrastructure built for India - and now for the world. We help businesses deploy intelligent voice agents that can call, converse, and convert in any language, at scale. From collections to customer support to sales, our agents handle millions of conversations so humans don’t have to. We’re a YC F25 company, backed by General Catalyst, with 1,050+ paying customers and growing fast. Our team of ~25 is based in Bengaluru. The Role Every voice AI agent Bolna deploys makes real-time judgment calls - when to speak, when to go silent, when a customer is done talking, when to hand off. We’re building automated systems to grade these calls at scale, using LLMs as judges of call quality. But before you trust a model’s judgment, you verify it against a human’s. That’s this role. You’ll listen to real calls, annotate what actually happened, and check whether our automated systems - LLM-as-judge evals and quantitative signal detection - got it right. It’s precise, high-attention work, and it sits right at the center of how we know our voice agents are actually working. This is an internship role for someone early in their career who wants hands-on exposure to how a voice AI company builds trust in its own AI. What You’ll Do Annotation Listen to and annotate real customer calls - transcription review, issue tagging, labeling - using tools like Label Studio Follow (and help sharpen) annotation guidelines for a multilingual environment (Hindi, English, Hinglish, ) Verifying LLM-as-Judge Evaluations For calls flagged by our automated eval pipeline, verify whether the model’s call was actually correct - for example, confirming whether a detected barge-in (agent/customer talking over each other) genuinely happened by listening to the audio Mark agreements and disagreements clearly, with reasoning, so we can measure and improve model accuracy over time All tools needed for this will be provided Verifying Quantitative Measures Check system-flagged quantit

We are seeking a Staff engineer to design, build, and operate the internal and external Observability stack for the MongoDB platform. Tens of thousands of customers depend on our Observability stack to monitor their database clusters and to generate actionable alerts to safeguard critical workloads. The Collections team is a newly formed team within MongoDB's Observability & Adoption Org focused on making telemetry onboarding and collection significantly easier across MongoDB. We own key parts of the observability collection stack, including onboarding experience, telemetry collection agents across the data and control planes, and ingestion services for metrics, logs, and traces that support both internal and customer observability in MongoDB, driving insights, recommendations, and alerting. Our mission is to reduce friction for teams implementing and iterating on Observability while partnering closely with development teams to instrument their services using shared best practices, helping define the conventions our telemetry should follow, and building collection and ingestion systems that are stable, performant, secure, well-documented, and self-service. We also work closely with the Data Pipeline and Storage & Query teams to help ensure MongoDB has a stable and performant observability stack end to end. This is an opportunity to join a team shaping how observability works across MongoDB and to have outsized impact on both the developer experience and the reliability of the platform underneath it. As MongoDB Atlas and its supporting infrastructure continue to experience rapid growth, the demand for high-cardinality observability data for internal and external use cases means we need to continually innovate and scale our systems to the next level. For example, MongoDB Observability systems need to handle 10’s of billions of metrics time series, all whilst processing petabytes of logs, traces, and events. Our stack includes VictoriaMetrics, Grafana, Sp

We are seeking a Staff engineer to design, build, and operate the internal and external Observability stack for the MongoDB platform. Tens of thousands of customers depend on our Observability stack to monitor their database clusters and to generate actionable alerts to safeguard critical workloads. The Collections team is a newly formed team within MongoDB's Observability & Adoption Org focused on making telemetry onboarding and collection significantly easier across MongoDB. We own key parts of the observability collection stack, including onboarding experience, telemetry collection agents across the data and control planes, and ingestion services for metrics, logs, and traces that support both internal and customer observability in MongoDB, driving insights, recommendations, and alerting. Our mission is to reduce friction for teams implementing and iterating on Observability while partnering closely with development teams to instrument their services using shared best practices, helping define the conventions our telemetry should follow, and building collection and ingestion systems that are stable, performant, secure, well-documented, and self-service. We also work closely with the Data Pipeline and Storage & Query teams to help ensure MongoDB has a stable and performant observability stack end to end. This is an opportunity to join a team shaping how observability works across MongoDB and to have outsized impact on both the developer experience and the reliability of the platform underneath it. As MongoDB Atlas and its supporting infrastructure continue to experience rapid growth, the demand for high-cardinality observability data for internal and external use cases means we need to continually innovate and scale our systems to the next level. For example, MongoDB Observability systems need to handle 10’s of billions of metrics time series, all whilst processing petabytes of logs, traces, and events. Our stack includes VictoriaMetrics, Grafana, Sp

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Finance Technology Team The Finance Technology team within Okta's Technology, Data & Intelligence (TDI) organization is dedicated to designing, optimizing, and maintaining the systems that power our core financial operations. Our Order-to-Cash practice sits at the center of Okta's revenue engine, managing everything from order management and billing to collections, revenue recognition, and GL posting. We are actively investing in AI-powered initiatives and process improvements that directly impact Okta's cash flow and revenue performance. The Senior Product Analyst Opportunity This role will serve as the primary functional expert for Okta's end-to-end Order-to-Cash processes within NetSuite. You will own the configuration, optimization, and integration of our core O2C systems — spanning Salesforce, NetSuite, Zuora RevPro, Celigo, Avalara, and AWS — while collaborating closely with Finance, Billing, Collections, and development teams to drive scalable solutions. This is a senior, highly accountable role for someone who is proactive, eager to take ownership, and excited to lead AI-driven initiatives that improve efficiency and cash flow. What you’ll be doing Functional Ownership: Serve as the primary functional expert for NetSuite Order-to-Cash modules, including Order Management, Accounts Receivable, Billing, and Collections, owning configuration, maintenance, and optimization across all O2C workflows Requirements & Discovery: Lead discover

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Staff Order-to-Cash Analyst Okta seeks a skilled Staff Order-to-Cash Analyst to optimize and support our end-to-end Revenue Recognition and Order-to-Cash (O2C) processes. As part of our Technology Data and Intelligence(TDI) team, you will be the functional expert responsible for ensuring seamless integration and efficiency across our core financial operations, from order management and billing to revenue recognition, collections, and GL posting. This role will report to the OTC Manager in SFO, California. What You’ll Be Doing Serve as the primary functional expert for Zuora RevPro (Revenue Recognition - ASC 606) and NetSuite Order-to-Cash modules, including Order Management, Accounts Receivable, Billing, and Collections. Lead discovery sessions to gather, document, and analyze complex business requirements from global Revenue Accounting, Billing & Collections, and Order Management teams, translating them into robust functional specifications. Design, configure, and maintain core Zuora RevPro functionalities, including Performance Obligation templates, SSP policies, allocation rules, revenue treatments, revenue schedules, and month-end close processes Configure and maintain NetSuite Order Management, Advanced Billing, Usage Billing, Subscription Billing, and Collection Management. Troubleshoot complex data flow and integration errors across Salesforce to NetSuite and NetSuite to Revpro and other peripheral applications ensuring the accura

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Our Finance teams don't just provide and process data, but own strategy, use technology to drive solutions, influence their business partners, and create company value. The Billing and Collections team operates in a fast-paced environment and collaborates with cross-functional and international teams. What you'll do In this leadership role, you'll be responsible for supporting the entire billing and collections process, ensuring accurate and timely invoicing, managing outstanding receivables, implementing strategies to optimize cash flow, and resolving complex billing disputes, while collaborating with sales, customer success, and finance teams to maintain positive customer relationships and financial health within the company. Responsibilities Build, develop, and lead a team to support global billing and collections deliverables Participate in building scalable processes to support global growth Execute internal control documentation and sign-off procedures Enhance and maintain existing policies and procedural documentation Drive end-to-end improvement of input processes to enable scale and productivity Develop, manage, and improve process metrics utilizing automation, lean practices, and process optimization to scale Escalate collection issues to relevant stakeholders when necessary Nurture deep, trusted partnerships with leaders across Stripe, showcasing the value of the Billing and Collections function and how it aligns with broader busi