Communications Strategy And Operations Specialist Jobs

Location: Come and join us in Barcelona! At Freenow, we shape the future of urban mobility, empowering people to move freely and helping cities thrive through smarter, sustainable choices. We are looking for a dynamic Supply Operations Lead to supercharge our central supply operations, with a razor-sharp focus on Funnel Management (Driver Acquisition & Retention) and elevating the overall Driver Experience (Engagement, Education, & Communication). In this high-impact role, you will ensure central programs are executed with absolute excellence across regions. You will champion the voice of our markets by channeling structured local feedback into global program designs, bridging local needs with scalable operational mastery to deliver world-class experiences across our diverse European footprint. YOUR DAILY ADVENTURES WILL INCLUDE: Ownership of Supply related KPIs such as Active and New drivers, Retention, NPS and Supply volume Act as the key interface between central and local teams, cascading priorities and frameworks while providing structured feedback on market insights, regulatory risks, and operational constraints to influence global program design, and scaling best practices across markets Translate global strategies into clear regional plans, operating procedures, defining ownership, timelines, success metrics, and governance structures to ensure consistent execution across all markets. Analyse driver retention performance, align stakeholders on key initiatives, and drive continuous improvement across teams Supporting markets and Marketplace teams with engagement and acquisition initiatives to steer supply levels towards targets Support in building and improving end-to-end communication strategies across different channels tailored specifically for our drivers and maximising retention and engagement, in collaboration with local ops, marketing and other central teams Optimising the Driver NPS and other satisfaction metrics, by translating insights

Location: Come and join us in Barcelona! At Freenow, we shape the future of urban mobility, empowering people to move freely and helping cities thrive through smarter, sustainable choices. We are looking for a dynamic Supply Operations Lead to supercharge our central supply operations, with a razor-sharp focus on Funnel Management (Driver Acquisition & Retention) and elevating the overall Driver Experience (Engagement, Education, & Communication). In this high-impact role, you will ensure central programs are executed with absolute excellence across regions. You will champion the voice of our markets by channeling structured local feedback into global program designs, bridging local needs with scalable operational mastery to deliver world-class experiences across our diverse European footprint. YOUR DAILY ADVENTURES WILL INCLUDE: Ownership of Supply related KPIs such as Active and New drivers, Retention, NPS and Supply volume Act as the key interface between central and local teams, cascading priorities and frameworks while providing structured feedback on market insights, regulatory risks, and operational constraints to influence global program design, and scaling best practices across markets Translate global strategies into clear regional plans, operating procedures, defining ownership, timelines, success metrics, and governance structures to ensure consistent execution across all markets. Analyse driver retention performance, align stakeholders on key initiatives, and drive continuous improvement across teams Supporting markets and Marketplace teams with engagement and acquisition initiatives to steer supply levels towards targets Support in building and improving end-to-end communication strategies across different channels tailored specifically for our drivers and maximising retention and engagement, in collaboration with local ops, marketing and other central teams Optimising the Driver NPS and other satisfaction metrics, by translating insights

Job Description Role Summary The Managed Services Analyst role provides excellent customer service to both internal and external customers to assist with products or services provided by GHX. This role provides administrative process support for routine tasks. This individual will have a passion for customer service and performance excellence. In addition, this role will demonstrate excellent verbal and written communication, analytical, problem-solving, project management and coordination skills, as well as the ability to develop and maintain strong business relationships both internally and externally. This position requires effective time management skills, thorough attention to detail, ability to cross-train peers, and a high level of integrity. Required Skills Strong English language and comprehension skills with clear and effective verbal and written communication Ability to self-learn based on reviewing passed resolutions and feedback from team Ability to identify learning opportunities and self-educate where resources and opportunities are Ability review process and recognize inefficiencies and highlight it to leaders and partner in execution as required Ability to recognize problems, gather information, and escalate to leadership when Must be able to follow documented process and detail Strong accountability and integrity due to sensitive nature of information Strong customer support Grow and adapt to changing guidelines or Prioritize, multitask, and carry out projects correctly in a timely Proactively work with limited direction and/or Demonstrate the ability to exercise independent judgment and Internet savvy and computer literacy with proficiency in all Microsoft Office applications Preferably exposed to Salesforce environment for case handling. Roles & Responsibilities Provide support for external customers via email for assistance with questions, education and resolution of problems. Handle daily case work while meeting predetermined KPI and QA Acc

Project Coordinator, Technology Operations Job Summary: We are seeking a proactive and detail-oriented Project Coordinator to join our Technology Operations team. The Project Coordinator will be responsible for coordinating planned projects, managing ad hoc tasks, and eventually taking ownership of projects under the guidance of our experienced team members. Key Responsibilities : Collaborate with Tech teams to coordinate planned projects. Follow up with team members on project deliverables and timelines. Schedule meetings, collect updates, and track progress towards project completion. Handle ad hoc project tasks, including logistical support and basic research. Gather performance metrics. Enter requisitions and new vendors into Oracle for procurement purposes. Conduct research and legwork for vendor management to support decision-making. Assist in documentation tasks such as formatting PowerPoint decks, meeting notes, and updating the Confluence wiki. Qualifications: Bachelor's degree in a relevant field or equivalent work experience. Previous experience in project coordination or project management, preferably in a software company or technology-related environment. Able to work in the Hyderabad office 3 days a week. Strong proficiency in Microsoft Excel and PowerPoint. Excellent communication skills, both verbal and written. Experience with Claude Code/Cowork or other Agentic AI tools is a plus. Certification in project management methodologies is a plus. Experience with tools such as Jira, Aha!, Sigma, and Confluence is a plus. Skills and Abilities: Proficient with AI or possesses a hunger to become proficient. Excellent at prioritizing competing priorities and aligning with project stakeholders on deliverables. Ability to work cross-functionally and influence outcomes. Self-driven with strategic thinking and attention to detail. Additional Information: This role offers the opportunity to contribute to the success of key initiatives and drive operational

Job Description Role Summary The Managed Services Analyst role provides excellent customer service to both internal and external customers to assist with products or services provided by GHX. This role provides administrative process support for routine tasks. This individual will have a passion for customer service and performance excellence. In addition, this role will demonstrate excellent verbal and written communication, analytical, problem-solving, project management and coordination skills, as well as the ability to develop and maintain strong business relationships both internally and externally. This position requires effective time management skills, thorough attention to detail, ability to cross-train peers, and a high level of integrity. Required Skills Strong English language and comprehension skills with clear and effective verbal and written communication Ability to self-learn based on reviewing passed resolutions and feedback from team Ability to identify learning opportunities and self-educate where resources and opportunities are Ability review process and recognize inefficiencies and highlight it to leaders and partner in execution as required Ability to recognize problems, gather information, and escalate to leadership when Must be able to follow documented process and detail Strong accountability and integrity due to sensitive nature of information Strong customer support Grow and adapt to changing guidelines or Prioritize, multitask, and carry out projects correctly in a timely Proactively work with limited direction and/or Demonstrate the ability to exercise independent judgment and Internet savvy and computer literacy with proficiency in all Microsoft Office applications Preferably exposed to Salesforce environment for case handling. Roles & Responsibilities Provide support for external customers via email for assistance with questions, education and resolution of problems. Handle daily case work while meeting predetermined KPI and QA Acc

Job Description Role Summary The Managed Services Analyst role provides excellent customer service to both internal and external customers to assist with products or services provided by GHX. This role provides administrative process support for routine tasks. This individual will have a passion for customer service and performance excellence. In addition, this role will demonstrate excellent verbal and written communication, analytical, problem-solving, project management and coordination skills, as well as the ability to develop and maintain strong business relationships both internally and externally. This position requires effective time management skills, thorough attention to detail, ability to cross-train peers, and a high level of integrity. Required Skills Strong English language and comprehension skills with clear and effective verbal and written communication Ability to self-learn based on reviewing passed resolutions and feedback from team Ability to identify learning opportunities and self-educate where resources and opportunities are Ability review process and recognize inefficiencies and highlight it to leaders and partner in execution as required Ability to recognize problems, gather information, and escalate to leadership when Must be able to follow documented process and detail Strong accountability and integrity due to sensitive nature of information Strong customer support Grow and adapt to changing guidelines or Prioritize, multitask, and carry out projects correctly in a timely Proactively work with limited direction and/or Demonstrate the ability to exercise independent judgment and Internet savvy and computer literacy with proficiency in all Microsoft Office applications Preferably exposed to Salesforce environment for case handling. Roles & Responsibilities Provide support for external customers via email for assistance with questions, education and resolution of problems. Handle daily case work while meeting predetermined KPI and QA Acc

About Graviton Research Capital: Graviton Research Capital is a cutting-edge high-frequency trading (HFT) firm that leverages technology, quantitative research and algorithms to trade in global markets. Our team consists of world-class technologists, researchers and traders who collaborate to push the boundaries of automated trading. Role Overview : We’re looking for a Central Execution Trader to join our Singapore team. This role interfaces with, and acts as the communication hub for all brokers and exchanges on behalf of the firm externally, as well as technology, quantitative researchers, risk management, compliance, and business development teams internally. In this role, you’ll be building and refining systems that keep our live trading running flawlessly—where milliseconds make the difference. From designing real-time monitoring tools to automating critical workflows, you’ll be at the heart of ensuring smooth and efficient trade execution. Key Responsibilities: Act as the first line of defense in the events of alerts, rejects, and outages, and act as the primary point of contact for brokers and exchanges as the run point on all live issues that impact trading, undertaking risk-reducing trades when required, and ensuring end of day processes. Build and enhance real-time trade monitoring systems for live and post-trade environments, driving faster data analysis and quicker issue resolution. Automate critical processes like position reconciliation, and locates borrowing, cutting down manual effort and boosting operational efficiency. Conducted advanced trading algorithm analyses, optimizing execution strategies to improve trading efficiency. Leveraged expertise in systematic trading systems to enhance financial data management and operational efficiency. Work closely with traders, exchanges/PBs, developers and risk managers to enhance operational workflows and reduce processing times. Supported trade operations by monitoring and resolving trade discrepancie

Description: Graviton Research Capital LLP, Gurgaon is looking to hire Software Engineers for our Core Technology team which has some of the best programmers in India working on cutting edge technologies to build a super fast and robust trading infrastructure handling millions of dollars worth of trading transactions every day. As a Senior Software Engineer with Graviton your responsibilities will include: Designing and implementing a high-frequency automated trading system, that trades on multiple exchanges Building live reporting and administration tools for the trading system Performance optimization and improving the overall latency of systems, through algorithm research and using cutting edge tools and techniques End-to-end ownership of modules, including designing, development, deployment and support Growing the team through involvement in the regular hiring process and occasional campus recruitments Requirements : The ideal requirements for our candidates are: A degree in Computer Science 3-5 yrs Experience with C/C++ and object-oriented programming Experience in HFT industry Expertise in algorithms and data structures Excellent problem solving skills Strong communication skills A working knowledge of Linux systems Any of the following is a plus: A good understanding of TCP/IP and Ethernet Knowledge of any other programming language e.g. Java, Scala, Python, bash, Lisp, etc. Familiarity with parallel programming models and parallel algorithms Experience with big data environments e.g. Hadoop, Spark etc. Benefits: Our open and collaborative work culture gives you the freedom to innovate and experiment. Our cubicle free offices, non-hierarchical work culture and insistence to hire the very best creates a melting pot for great ideas and technological innovations. Everyone on the team is approachable, there is nothing better than working with friends! Our perks have you covered. Competitive compensation Annual international team outing Fully covered commuti

Summary We are looking for a detail-oriented and dedicated Administrative Assistant to provide support to our Portfolio Managers and Analysts within our Point72 office in San Francisco, CA. What you’ll do The Administrative Assistant will provide administrative support to one or several investment teams including Portfolio Managers and Research Analysts. Specifically, you will: Strategically partner with investment team(s) to help alleviate workload and create efficiencies Manage calendars and conference calls, make appointments, book conference rooms, organize meetings Coordinate domestic and international travel arrangements Create and process expense reports Manage phone coverage for team and set up conference calls as needed Develop and maintain strong working relationships with internal and external partners Work on special projects as needed What’s required 2+ years of relevant work experience Bachelor’s degree from an accredited university Capacity to multitask, effectively prioritize and adapt to an ever-changing work environment Bring a “roll up your sleeves and get the work done” mentality and a sense of urgency and attention to detail to requests and projects Excellent communication and ability to interact with people of all levels in a confident and professional manner Strong attention to detail; can keep track of multiple projects and work through abstract issues in an organized and efficient manner Proficient knowledge of Microsoft Outlook, Excel, and Word Strong industry knowledge preferred Commitment to the highest ethical standards We take care of our people We invest in our people, their careers, their health, and their well-being. When you work here, we provide: Fully-paid health care benefits Generous parental and family leave policies Volunteer Opportunities Support for employee-led affinity groups representing women, people of color and the LGBTQ+ community Mental and physical wellness programs Tuition assistance A 401(k) savings program with a

JOB TITLE IT Operations Engineer, EQUITY TRADING technology A Career with point72’s technology TEAM As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open source and AI solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. What you’ll do Provide operational and technical support for the firm’s trading platforms to ensure optimal performance Coordinate and execute software upgrades and releases across trading platforms Manage all production and UAT trading platforms Support trading systems during incidents, including both remediating the issue and ensuring ongoing communication with end-users and stakeholders Liaise with brokers, service providers, and other internal technology groups and stakeholders Design and implement tools and reports to enhance department efficiency Assist platform users during onboarding processes What’s REQUIRED 7+ years of application support experience within the financial services industry Experience working with Linux and other languages Ability to work effectively within a global team, adapting to varying time zones and flexible shift schedules Strong understanding of order management workflows Commitment to the highest ethical standards About point72 Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry’s brightest talent by cultivating an investor-led culture and co

This role begins at Tier 0, where agents ramp up to Tier 1 readiness over their first few weeks. The Tier 0 Support Agent independently handles a broad range of contributor support issues, including moderately complex and nuanced cases requiring sound judgment, investigation, and clear communication. This role works cross-functionally to ensure contributors receive accurate, timely, and thoughtful support while helping identify opportunities to improve workflows and documentation. This role is well-suited for experienced support professionals who are comfortable operating autonomously and navigating ambiguity in a fast-paced environment. You Will: Resolve routine and moderately complex contributor inquiries across email and chat support channels using established workflows and best judgment. Communicate clearly, empathetically, and professionally. Document investigations, actions taken, and resolutions thoroughly in Zendesk or equivalent systems. Identify issues outside the tier’s scope and escalate with clear context and documentation. Contribute feedback on workflows, macros, or documentation to improve efficiency and contributor experience. Stay current on relevant process and product updates through the provided resources. Ideally You'd Have: Prior experience in high-volume customer support, platform support, or similar. Experience working remotely, with demonstrated ability to manage work independently and prioritize tasks without direct supervision. Strong written and verbal English communication skills, with the ability to communicate clearly and professionally. Familiarity with customer service SaaS tools, Slack, and Google Workspace. Working Model & Tools: This is an independent contractor role, responsible for providing agreed-upon services and deliverables for an estimated six-month term. Continued engagement or potential conversion to full-time employment may be considered at the company’s discretion, based on performance and business needs. Company

The Public Sector software engineers (SWEs) create the core product building blocks forward-deployed teams use to develop agentic capabilities that function across multiple domains. SWEs responsibilities include building the systems required to ingest and process federal datasets to support real-time decision-making in contested environments. We develop novel agentic enabling capabilities that includes: Create multi-layered guardrails around agents Optimize data retrieval for agents Orchestrate fleets of asynchronous agents Automatically alerts users to deviations in data Illustrating how an agent reached a decision As a Senior Software Engineer, you will lead the development of a vertical feature or a horizontal capability to include defining requirements with stakeholders and implementation until it is accepted by the stakeholders. You will: Lead the design and implementation of scalable backend systems and distributed architectures for Federal customers. Manage the full lifecycle of feature development from requirement definition to deployment on classified networks. Direct the orchestration of asynchronous agent fleets to meet mission requirements. Lead customer engagements to translate mission needs into technical requirements. Own the communication with stakeholders to ensure implementation meets defined acceptance criteria. Conduct technical reviews and identify risks within machine learning infrastructure and model serving. Drive the platform roadmap by providing technical specifications for Federal product offerings. Ideally you will have: Full Stack Development: Proficiency in front-end, back-end development and infrastructure, including experience with modern web development frameworks, programming languages, and databases Cloud-Native Technologies: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and experience in developing and deploying applications in a cloud-native environment. Understanding of containerization (e.g., Docker) and contai

Scale AI is seeking a highly motivated Senior Accountant to join our growing accounting team and assist in preparing day to day corporate accounting operations, supporting the month end close process, and helping to implement systems and processes that will support Scale as we continue to grow. You will also gain exposure to working with our international entities as we continue our expansion globally, working on some of the highest value aspects of the busienss. The ideal candidate thrives in a high-growth start-up, is detail-oriented, and has excellent interpersonal and communication skills. Additionally, the candidate has demonstrated the ability to build scalable cross-functional relationships through systems and process implementation. We hope you will join our team! You Will: Prepare journal entries and day to day corporate accounting activities, support the month end close process, and provide timely and accurate month-end close financials that are U.S. GAAP compliant Build or enhance balance sheet account reconciliation workpaper including reviewing and performing some clean-up of historical reconciliations and related balances Collaborate within Accounting and Finance teams on metrics, flux analysis, forecast, and projections and support preparation of the monthly reporting package Prepare documents supporting internal and external audits and ensure the successful completion of those audits Support the implementation of new systems, tools, and processes to streamline close and build scalable solutions to support the growth of the Company Identify and drive process improvements to gain efficiencies and reduce close timeline Develop, maintain and improve internal controls which relate to assigned areas Ideally You Have: Bachelor’s degree in Accounting; CPA or in the process of working towards one is preferred. 3+ years of relevant accounting experience; Combination of public accounting and industry experience preferred. Strong knowledge of U.S. GAAP. Ex

1671 About the Role We are seeking a Senior Signal Integrity Engineer to develop, validate, and optimize high-speed signaling solutions across blade- and rack-level architectures for advanced compute platforms. This role sits at the intersection of silicon, package, interconnect, board, and system design , with a strong emphasis on hands-on measurement, simulation correlation, and cross-functional technical communication. Key Responsibilities End-to-end signal integrity analysis for blade- and rack-level system architectures. Analyze and optimize high-speed and low-speed I/O interfaces, including PCIe Gen4/5/6, Ethernet, DDR, SerDes, SPI , I2C, etc . and related interconnects. Perform time-domain and frequency-domain simulations using tools such as Ansys HFSS, Keysight ADS, Cadence Sigrity, CST, SPICE , or similar. Support hands-on lab validation using VNA, TDR, BERT, and high-speed oscilloscopes . Correlate simulation results with lab measurements to identify margin gaps, debug issues, and improve design methodology. Collaborate with silicon, package, board, connector, cable, and system design teams to optimize I/O channel performance. Work with interconnect vendors and ODMs to guide board layout, stack-ups, routing rules, and system design decisions. Review schematics, layouts, simulation results, and validation data for blade, backplane, and rack-level hardware. Prepare and communicate clear validation reports, measurement summaries, debug findings, and technical recommendations to internal teams, vendors, and senior technical stakeholders. Required Qualifications Bachelor’s or Master’s degree in Electrical Engineering, Computer Engineering, or a related field . Strong experience in signal integrity for high-speed digital systems. Hands-on measurement expertise using VNAs, TDRs, BERTs, and high-speed oscilloscopes . Experience measuring and analyzing S-parameters, impedance profiles, eye diagrams, jitter, timing margins, insertion loss, return loss, and cro

Opportunity Overview: As a member of the Solutions Configuration Management team you will be contributing to the analysis, documentation, implementation and maintenance of the configurations needed to enable Cohere Health solutions to meet the needs of our customers. You’ll work closely with members of the Product, Engineering, Implementation, and Testing teams to scope, document, implement and deliver configuration items (CIs) needed to meet the requirements as part of the implementation and maintenance of our solutions. What you’ll do: Own the execution of configuration deliverables for assigned projects, including client implementations and launches Analyze requirements and translate them into scalable configuration solutions Create and maintain clear documentation, including configuration specifications and standard operating procedures Collaborate with Product, Engineering, Implementation, and Testing teams to ensure configurations meet client and system requirements Validate and troubleshoot configurations in partnership with QA and testing teams Manage configuration items (CIs) throughout their lifecycle, ensuring timely and accurate delivery Required Qualifications: Must-haves 2+ years of professional experience in a Configuration role Hands-on experience working with structured data formats (JSON, XML) Familiarity with APIs Experience troubleshooting configuration issues in production or pre-production environments Experience working with ticketing systems (Jira, ServiceNow, etc.) Strong written and verbal communication skills in English, with the ability to clearly document technical configurations and decisions Experience with project management Experience with data exchange/transformation and/or integration/interoperability analysis and implementation Proven experience in Excel, including advanced functions and data analysis Knowledge of version control systems Knowledge of configuration management tools Self-starter, able to work independently, able to