Community Engagement Lead Jobs

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. Role Summary As a Social Media Support Specialist, you are at the forefront of helping developers create while managing our social media presence and community interactions. You'll assist developers with complex technical issues, billing inquiries, account management, and product usage questions across multiple channels including X (Twitter), LinkedIn, Reddit, Apple/Google Play stores, and other relevant platforms. You will help bubble up what is important to Replit's engineering and Product teams, and what needs improvement to your own team, while also serving as a key voice in our social media community engagement. We use tools like Zendesk, Sprout Social, Linear, Slack, Stripe, Orb, Notion, and Replit itself to get the job done, alongside social media management platforms for X, LinkedIn, and Reddit. You will work on a small, global team of support specialists and engineers united by Replit's mission to make the next billion software creators. Together, you'll ensure developers worldwide have the support they need to bring their ideas to life. In this role you will… Work directly with Replit customers via support tickets and social media accounts to solve account, billing, and product issues Manage and respond to customer inquiries and community discussions on X (Twitter), LinkedIn, Reddit, and Apple/Google Play stores, with the possibility of expanding coverage to additional platforms as we grow Monitor social media channels for product feedback, technical issues, and community sentiment Manage escalations from social media channels and coordinate with appropriate internal teams to ensure timely resolution Collaborate with the rest of the Support team in telling the story of our users to the rest of Replit Work cro

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. Role Summary As a Social Media Support Specialist, you are at the forefront of helping developers create while managing our social media presence and community interactions. You'll assist developers with complex technical issues, billing inquiries, account management, and product usage questions across multiple channels including X (Twitter), LinkedIn, Reddit, Apple/Google Play stores, and other relevant platforms. You will help bubble up what is important to Replit's engineering and Product teams, and what needs improvement to your own team, while also serving as a key voice in our social media community engagement. We use tools like Zendesk, Sprout Social, Linear, Slack, Stripe, Orb, Notion, and Replit itself to get the job done, alongside social media management platforms for X, LinkedIn, and Reddit. You will work on a small, global team of support specialists and engineers united by Replit's mission to make the next billion software creators. Together, you'll ensure developers worldwide have the support they need to bring their ideas to life. In this role you will… Work directly with Replit customers via support tickets and social media accounts to solve account, billing, and product issues Manage and respond to customer inquiries and community discussions on X (Twitter), LinkedIn, Reddit, and Apple/Google Play stores, with the possibility of expanding coverage to additional platforms as we grow Monitor social media channels for product feedback, technical issues, and community sentiment Manage escalations from social media channels and coordinate with appropriate internal teams to ensure timely resolution Collaborate with the rest of the Support team in telling the story of our users to the rest of Replit Work cro

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Partner Marketing at Vanta drives revenue growth and market expansion through high-impact cloud, technology and ecosystem partnerships. Our team builds and invests in joint campaigns, co-marketing initiatives, and MDF programs to generate pipeline, accelerate deals, and deepen partner relationships. As we scale, repeatable programs, partner-ready plays, and data-driven insights are critical to maximizing the impact of our partner investments. As the Senior Manager, Partner Marketing Programs at Vanta, you will build, scale and execute the foundational engine behind our global partner marketing strategy. This is a highly visible, highly cross functional role working closely with partner product marketing, partner enablement, partner marketing, partner sales, systems and finance. You will champion three critical focus areas to propel our partnership strategy forward: Orchestrate high-impact partner communications and community engagement —including product launches, enablement webinars, and an active partner community—designed to keep partners fully enabled, deeply engaged, and continuously choosing Vanta. Maximize Market Development Fund (MDF) Impact and ROI —strategically allocating, tracking, and optimizing investments to turn MDF into a high-yield engine for measurable pipeline expansion across our entire partner ecosystem. Scale partner pipegen programs by transforming Vanta's campaign calendar and product roadmap into robust, partner-ready packages, campaign kits, and sales plays that drive joint pipeline. Reporting to the Head of Global Strategic Partner Marketing, you will empower our partner network to grow and scale wit

We are seeking a Residential Upgrade Technician to perform in-home upgrades of our residential systems. As well as provide quality upgrade services, establish rapport with customers and use your expertise to identify opportunities to add products and services to their security system. Above all, you will ensure complete customer satisfaction with both their system and the upgrade process. What’s In It For You! $60,000 annual average earnings (hourly paid training and 100% uncapped commission) PLUS career mobility. This is more than a job! Off every other weekend! Company fuel card, company equipment provided (i.e. iphone, ipad)…BE IN CONTROL OF YOUR INCOME! Comprehensive and on-going paid training when you start. WE INVEST IN YOU! Engaging and fun company culture that’s made up of diverse people. Volunteer and community engagement opportunities. CPI partners with organizations that share our mission to save and improve lives, particularly focusing on underserved communities. Great medical, dental, vision, short- & long-term disability and life insurance options. Company paid holidays, floating holiday and paid time off (PTO). 401(k) plan with competitive company match. Education assistance – we encourage & support our employees who want to improve their skills and further their education for advancement. Birthday and Work Anniversary Rewards, PLUS a Rolex watch at 10 years of service! Responsibilities Upgrading residential security systems accurately and efficiently Meeting or exceeding performance goals on a consistent basis Performing walkthrough of home to determine the optimal system configuration, and to identify up-selling opportunities Keeping the customer informed at all times of what the upgrade process will entail, whether walls will need to be drilled in order to run wiring, etc. Connecting in-home system up to our central monitoring system, activating system and performing

We are seeking a Residential Upgrade Technician to perform in-home upgrades of our residential systems. As well as provide quality upgrade services, establish rapport with customers and use your expertise to identify opportunities to add products and services to their security system. Above all, you will ensure complete customer satisfaction with both their system and the upgrade process. What’s In It For You! $45,000 to $60,000 annual average earnings (hourly paid training and 100% uncapped commission) PLUS career mobility. This is more than a job! Off every other weekend! Company fuel card, company equipment provided (i.e. iphone, ipad)…BE IN CONTROL OF YOUR INCOME! Comprehensive and on-going paid training when you start. WE INVEST IN YOU! Engaging and fun company culture that’s made up of diverse people. Volunteer and community engagement opportunities. CPI partners with organizations that share our mission to save and improve lives, particularly focusing on underserved communities. Great medical, dental, vision, short- & long-term disability and life insurance options. Company paid holidays, floating holiday and paid time off (PTO). 401(k) plan with competitive company match. Education assistance – we encourage & support our employees who want to improve their skills and further their education for advancement. Birthday and Work Anniversary Rewards, PLUS a Rolex watch at 10 years of service! Responsibilities Upgrading residential security systems accurately and efficiently Meeting or exceeding performance goals on a consistent basis Performing walkthrough of home to determine the optimal system configuration, and to identify up-selling opportunities Keeping the customer informed at all times of what the upgrade process will entail, whether walls will need to be drilled in order to run wiring, etc. Connecting in-home system up to our central monitoring system, activating system and

Salary range: $225k - $300k | Equity: 0.15% - 0.35% | In-Person: NYC About Datalab Datalab trains models that read documents reliably at scale. The world's most important information is trapped in PDFs, scans, and files that can't easily be parsed, and getting it out correctly matters. From frontier AI labs processing training data to Fortune 500s like Siemens extracting decades of engineering records, Datalab is where businesses turn to when extraction has to be right. We’re at an 8-figure run rate with a team of 7. Anthropic is a customer. And we have hundreds more across FAANG, frontier AI labs, healthcare, finance, government, and legal. Our tools, Chandra, Surya, Marker, and Lift, have 70,000+ GitHub stars and broad developer mindshare. We're backed by founding members of OpenAI, FAIR, and Hugging Face. Role Overview We’re looking for a fullstack engineer who wants to build the interfaces, tools, and infrastructure that help developers and enterprises use our models. You’ll work across the stack to shape how people interact with OCR, extraction, and document-understanding systems. That includes building core inference workflows, creating intuitive UI for complex parsing tasks, and improving the developer experience across our open-source repos and API. This is a high-ownership role that blends engineering, product thinking, and community engagement. You will work closely with the founders and the rest of the team to ship features, improve performance, and make our technology accessible to a global community of builders. As a small and fast-moving team, roles are fluid. You should enjoy working across backend, frontend, performance, and user-facing surfaces. Your work will directly influence how teams evaluate and deploy our models. Day to day, you will: Ship features to our open source repos, API, and internal tooling. Design and build frontend features that make document parsing more interactive and understandable. Optimize inference performance and improve th

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a member of our Customer Operations & Support Team, you’ll be the voice of Figma as you help ensure our community has an exceptional experience across our different public platforms and touch-points (community forum, social, etc.) You’ll be engaging with our customers both directly and publicly, which will require critical thinking, an investigative mentality, and outstanding communication skills. We’re looking for a great teammate based in Japan who can cover weekdays and is technically inclined, eager to learn about design tools and community, and comfortable working in a startup-like environment where there are a lot of hats to wear. What you’ll do at Figma: Monitor our community and social platforms (community forum, X, Reddit etc.) and handle escalations Provide outstanding technical support for new and experienced Figma users on community and social platforms Help moderate and organize our community forum, making sure it stays a healthy and safe space for our global community Improve engagement and create a seamless one-to-many support experience Collaborate with our design and engineering teams to investigate and resolve complex issues Work with our Technical Quality Support team to report and escalate technical issues with the appropriate teams Collect and consolidate customer feedback into meaningful recommendations for our product and research teams Close the feedback loop with users when bugs are resolved and feature requests are implemented We'd love to hear from you if

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Developer Relations team at Roblox is looking for new team members for our ever-growing International Developer Engagement Team. We're looking for someone who is passionate about Roblox and growing the local creator community in their region. You Are: Physically located in the Australia or New Zealand You Will: Develop an understanding of Roblox moderation rules and guidelines Identify and engage with potential partners within the developer community to build and maintain a strong partnership pipeline Plan and execute online and offline community events, workshops, and initiatives that inspire and connect developers across regions. Manage programs from initial concept through successful completion, setting clear goals, tracking milestones, and measuring outcomes. Support translation and localization efforts to ensure programs, communications, and resources are accessible and culturally relevant to global audiences. Follow established team processes while identifying opportunities to refine and improve workflows. You Have: Great understanding of Roblox and the Roblox community Good standing regarding Roblox moderation history Excellent speaking and writing skills in both English and one

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Developer Relations team at Roblox is looking for new team members for our ever-growing International Developer Engagement Team. We're looking for someone who is passionate about Roblox and growing the local creator community in their region. You Are: Fluent in both English and Thai Physically located in the Thailand You Will: Develop an understanding of Roblox moderation rules and guidelines Identify and engage with potential partners within the developer community to build and maintain a strong partnership pipeline Plan and execute online and offline community events, workshops, and initiatives that inspire and connect developers across regions. Manage programs from initial concept through successful completion, setting clear goals, tracking milestones, and measuring outcomes. Support translation and localization efforts to ensure programs, communications, and resources are accessible and culturally relevant to global audiences. Follow established team processes while identifying opportunities to refine and improve workflows. You Have: Great understanding of Roblox and the Roblox community Good standing regarding Roblox moderation history Excellent speaking and writing skills in both

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Developer Relations team at Roblox is looking for new team members for our ever-growing International Developer Engagement Team. We're looking for someone who is passionate about Roblox and growing the local creator community in their region. You Are: Fluent in both English and Tagalog Physically located in the Philippines You Will: Develop an understanding of Roblox moderation rules and guidelines Identify and engage with potential partners within the developer community to build and maintain a strong partnership pipeline Plan and execute online and offline community events, workshops, and initiatives that inspire and connect developers across regions. Manage programs from initial concept through successful completion, setting clear goals, tracking milestones, and measuring outcomes. Support translation and localization efforts to ensure programs, communications, and resources are accessible and culturally relevant to global audiences. Follow established team processes while identifying opportunities to refine and improve workflows. You Have: Great understanding of Roblox and the Roblox community Good standing regarding Roblox moderation history Excellent speaking and writing ski

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Developer Relations team at Roblox is looking for new team members for our ever-growing International Developer Engagement Team. We're looking for someone who is passionate about Roblox and growing the local creator community in their region. You Will: Develop an understanding of Roblox moderation rules and guidelines Identify and engage with potential partners within the developer community to build and maintain a strong partnership pipeline Plan and execute online and offline community events, workshops, and initiatives that inspire and connect developers across regions. Manage programs from initial concept through successful completion, setting clear goals, tracking milestones, and measuring outcomes. Support translation and localization efforts to ensure programs, communications, and resources are accessible and culturally relevant to global audiences. Follow established team processes while identifying opportunities to refine and improve workflows. You Have: Great understanding of Roblox and the Roblox community Good standing regarding Roblox moderation history Excellent speaking and writing skills in both English and one of the applied languages Excellent communication and relatio

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Developer Relations team at Roblox is looking for new team members for our ever-growing International Developer Engagement Team. We're looking for someone who is passionate about Roblox and growing the local creator community in their region. This is a 6-month part-time contract position. You will: Develop an understanding of Roblox moderation rules and guidelines Celebrate support and engage with upcoming and current international developers on the platform Identify and engage with potential partners within the developer community to build and maintain a strong partnership pipeline Plan and execute online and offline community events, workshops, and initiatives that inspire and connect developers Support translation and localization efforts to ensure programs, communications, and resources are accessible and culturally relevant to global audiences. You have: Great understanding of Roblox and the Roblox community Good standing regarding Roblox moderation history Excellent speaking and writing skills in both English and Spanish Believe that helping the community is crucial to the success of the company Motivated to help empower and encourage our developer community Team-focused and

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview The Enterprise AI Pod is a forward-deployed, field-first unit within Instacart's Enterprise Solutions team — purpose-built to take the Instacart Intelligence Platform to market with B2B retail and CPG partners. As the AI Engagement Manager, you are the operational backbone of the engagement — the person who makes complex, multi-stakeholder AI engagements actually move. This is an orchestration role, not a commercial one; success is measured by getting partners to value, not by signings or P&L. You own the partner relationship from discovery through workflow adoption, hold the team accountable to delivery, and serve as the primary bridge between field execution and R&D — all while managing multiple engagements simultaneously in an environment where the playbook is still being written. About the Job Own the full AI engagement arc . From first d

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview The Enterprise AI Pod is a forward-deployed, field-first unit within Instacart's Enterprise Solutions team — purpose-built to take the Instacart Intelligence Platform to market with B2B retail and CPG partners. As the AI Engagement Manager, you are the operational backbone of the engagement — the person who makes complex, multi-stakeholder AI engagements actually move. This is an orchestration role, not a commercial one; success is measured by getting partners to value, not by signings or P&L. You own the partner relationship from discovery through workflow adoption, hold the team accountable to delivery, and serve as the primary bridge between field execution and R&D — all while managing multiple engagements simultaneously in an environment where the playbook is still being written. About the Job Own the full AI engagement arc . From first d

About Us : Twitch is the world's biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We're about community, inside and out. You'll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We're on a quest to empower live communities, so if this sounds good to you, see what we're up to on LinkedIn and X , and discover the projects we're solving on our Blog . About the Role: As a Program Manager, you will serve as an individual contributor on the PEP team, reporting to the Head of People Engagement & Performance. You'll manage a series of programs centered around how employees connect to Twitch (to the company, to each other, and to the product) across their entire lifecycle. You Will: Own end-to-end program management of the Engagement portfolio, including the New Employee Experience, Tenure Recognition, the Mentorship Program, and Twitch Clubs Project manage Twitch's company-wide listening mechanism, the annual Purple Pulse Engagement Survey, end to end. Keep a distributed workforce informed and aligned by producing the bi-weekly Staff Brief and Manager Monthly newsletters, and maintaining Twitch's Role Guideline Repository on ServiceNow. Manage relationships with our swag vendors end to end, from procurement through ongoing partnership. Modernize the portfolio, evolving the new employee experience, recognition, and mentorship programs and scaling delivery through AI-enabled automation Define success metrics, drive timely decisions, and proactively identify and mitigate risks to keep every program on track and continuously improving. You Have: 4+ years in program management, employee engagement, communications, L&D, or a related people/HR function. Bachelor's degree or equivalent professional experience. A track record managing concurrent programs