Community Manager Jobs

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. As the Program Manager, Detection & Enforcement, Youth Safety on the Youth Safety team, you will program manage product and process initiatives that drive more effective and efficient mitigations across the minor safety remit. You will serve as the internal subject matter expert across product, detection, tooling, and bugs, including working with XFN teams to drive safety improvements. You will report into the Senior Manager of Youth Safety. Please note: This role involves exposure to potentially disturbing topics such as child sexual abuse material, exploitation imagery, and grooming-related content. Wellness support is provided. What You’ll be Doing: Drive product and process improvements Recommend and drive youth safety initiatives that reduce average handle time, escalation rates, and help identify additional harms Own product and process improvements for all NCMEC reports, CSAM enforcement, and other child sexual exploitation harms Manage the tooling roadmap for the team, develop and prioritize tool requests Audit operations and report handling, in collaboration with our QA team, to identify processing gaps and root cause issues to drive continuous improvement in detection, moderation, and tooling Partner with our Product Operations teams to ensure internal workflows and tools are supportive of new product launches Advise and guide efforts by supporting Discord stakeholder teams, including Vendor Operations, Data Engineering, Threat Research, and Policy to incorporate user safety initiatives, projects, and planning Ensure delivery of high quality, trauma-informed, person-centered services to pr

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. We're looking for a technical, hands-on, and infrastructure-minded Engineering Manager to lead our Notifications team within the Growth organization. Notifications is a full-stack team owning the platform and infrastructure that powers every notification Discord sends, the orchestration layer that optimizes notifications globally across types, the in-app notifications center, and the user-facing settings and client experience. You will lead a team of full-stack engineers operating business-critical systems that fan out to hundreds of millions of users while shipping the re-engagement surfaces that bring them back. This role reports to the Senior Engineering Manager of Growth. What You'll Be Doing Lead a team of full-stack engineers building and operating the notifications platform — Elixir services, Python backends, pubsub pipelines, and the Kubernetes infrastructure underneath them Set technical direction for notifications infrastructure and ensure systems scale reliably as volume and complexity grow Partner with Product, Design, Data Science, and Marketing to define and execute the notifications roadmap Use experimentation and metrics to drive continuous improvement in notification engagement, retention, and long-term user trust Build a high-performing team through hiring, coaching, and instilling engineering best practices Partner with platform consumers across Discord to evolve the primitives other teams depend on to reach our users Partner with engineering leadership on strategic planning and organizational improvement What you should have 5+ years of experience as a Software Engineer, with signifi

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. More broadly, Discord is about empowering people to find belonging in all kinds of communities, and those people trust us to keep their communications safe. Our Platform Security Engineering team protects the systems we use to create Discord, making the “secure way” the “easy way.” We’re looking for an Engineering Manager to lead a team of software engineers in articulating and pursuing the most leveraged opportunities to reduce security risk across Engineering. This team will design and build lovable “paved paths” for managing identities and access, shipping code, configuring cloud infrastructure, and operating services. If you’re an Engineering Manager who’s deeply curious, eager to own technically and socially complex projects, and excited to improve security and privacy at Discord, read on! What you'll do You’ll shape company-wide security strategy and lead a highly-autonomous and horizontally-integrated team of software engineers who will... Develop and apply best-in-class secure baselines for cloud infrastructure, owning the security of all cloud environments Manage infrastructure vulnerabilities while supporting a high-velocity engineering org with hundreds of developers Secure first- and third-party software supply chains, from the dev environment through CI/CD and into production Build and operate identity and access management (IAM) systems for humans and machines that are user-friendly and promote least privilege Consult on risk assessments, architectural designs, threat models, code reviews, and more—pragmatically balancing security with other business considerations What we look for 3+ year

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. This team is where reports and signals become decisions. We build the LLM pipelines that review reported content, the systems that carry enforcement out, the appeals path users take when we get it wrong, and the tooling our investigators and content reviewers work in every day. Most safety reviews are now decided by automation instead of a person, at a cost per review that has fallen by more than 90% on mature workflows and at precision and recall above trained human reviewers. What's left to automate is the ambiguous, high-stakes end, and with appeals arriving by the hundreds of thousands, getting users a fast and fair answer matters as much as catching harm. We're hiring an Engineering Manager to lead the team: nine engineers across three squads, each with an experienced tech lead. One builds the automated review systems; another owns enforcement, warnings, and the infrastructure behind appeals; and the final owns tooling that enables analysts to be effective. You'll report to the Director of Engineering for Safety and work closely with our content review operations, machine learning, product, policy, and legal teams. The charter is larger than the current headcount, and we expect the role to grow with it. What you'll do Lead three squads, Review, Enforce, and Tooling through their tech leads, setting direction across automated review, enforcement, and appeals Push automation toward nearly all review decisions without giving up precision or recall against a human baseline, and get engineering out of the loop so the operations team can launch and tune workflows themselves Rebuild appeals: one path for

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. We’re looking for a highly technical, hands-on, and empathetic Engineering Manager to lead one of our full stack squads in our Revenue organization. This is a high-impact role where you’ll be directly responsible for one of Discord’s major business lines, delivering premium experiences that create real value for users while driving company revenue . You’ll partner closely with Product to define and execute on long-term strategy, leading a full-stack team of engineers working across web, Android, and iOS. You’ll collaborate with cross-functional stakeholders to prioritize the most impactful work, guide the technical direction of the team, and jump into the code when needed. Whether you bring a strong background in growth or are an exceptional engineering leader excited about solving user-facing, high-leverage problems, this is a unique opportunity to shape Discord’s future. What you'll do Collaborate closely with your cross-functional team (Product, Design, Data Science, Marketing, 3P Partnerships and UX Research) to drive your team’s vision and roadmap. Lead a team of engaged full stack engineers by hiring, coaching, and instilling best practices. Use your technical expertise to make appropriate tradeoffs and ensure your team is designing scalable technical solutions and delivering high-quality products . Instill a culture that both drives impactful results and delights the end user. Set a strong pace for the team by fostering a culture of 80/20 thinking, shipping and iterating quickly, and making timely decisions even in ambiguous problem spaces. Make sound first-principle decisions around resour

Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you’ll work with and learn from some of the best and brightest in business. Before you know it, you’ll be in the middle of a rewarding career at a company headed in one direction: upward. With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world’s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. Position Summary: Our Associate Manager of Customer Success at Perforce is searching for a Senior Customer Success Manager to join the team in support of Delphix customers in the central US region. You will build deep, strategic relationships with enterprise customers to ensure they achieve long-term value from their investment. Acting as a trusted advisor, you will champion our “Delight Every Customer” mission by driving product adoption, proactively identifying and mitigating risk, securing renewals, and uncovering expansion opportunities. You will bring the voice of the customer to internal teams, providing insights that shape product direction and enhance the overall customer experience. In this role, you will collaborate cross-functionally with Sales, Operations, Legal, Support, Professional Services and Product teams to ensure a seamless and impactful customer journey. About You: You are customer-focused, who is experienced at managing and growing customer accounts. You excel at building relationships with key decision-makers, driving value realization, and identifying growth opportunities. You are comfortable discussing financial terms, renewals, and identify expansion opportunities while maintaining a strong focus on customer success.

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. We're looking for a Manager to own pricing strategy, monetization, and revenue operations for Discord's Consumer Revenue business — spanning Nitro subscription pricing, Shop, Orbs, and Nitro rewards. You'll be the analytical backbone behind how Discord prices and packages its subscription and virtual goods businesses as they scale globally. This is a high-impact role for someone who loves the mechanics of subscription growth and monetization: elasticity, willingness-to-pay, tiering, localization, virtual economy balance, and the trade-off between short-term revenue and long-term retention. You'll also spend a portion of your time supporting Nitro 3P partnership deal evaluation and deal desk operations, but pricing and monetization are at the core of the job. What You'll Be Doing Optimize Nitro subscription pricing strategy , managing the semi-annual pricing cycle end-to-end: from elasticity and willingness-to-pay analysis to tier structure, packaging, and rollout. Analyze Orbs virtual currency and economy strategy , including assessing virtual goods and currency bundles, monitoring economy health, and structuring offer experiments. Lead global rate reviews , keeping Nitro and Orbs pricing aligned to local purchasing power and FX movement, and identifying/mitigating cross-region arbitrage risk. Build and maintain competitive pricing intelligence across subscription and virtual goods markets, translating competitor moves into positioning recommendations. Provide analytical support to Consumer Revenue leadership , building reporting and dashboards that surface pricing performance, subscriber trends, and mo

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. At the heart of Discord's communities is Safety. The Safety team at Discord is responsible for ensuring users find belonging by minimizing exposure to abuse on the platform. We're looking for a Product Manager to lead our work on scaled abuse — fake accounts, account takeovers, scraping — and help keep Discord a safe and welcoming place. Reporting to our safety Group Product Manager, you'll create the vision, build the systems, and lead the cross-functional strategy that detects and prevents scaled abuse before it reaches our users. This is a high-ownership, high-impact role with significant room to shape strategy, drive investment, and define how we measure and win in this space. What You'll Be Doing Own the product philosophy, vision, and multi-quarter roadmap for scaled abuse, spanning fake accounts, ATO, scraping, and recidivism detection — prioritizing proactive, foundational investments that compound across the platform. Define, own, and socialize the north-star metrics for the space and report progress against those goals to the relevant stakeholders. Translate threat research into forward-looking defensive product work, so our roadmap focus’s on the highest-leverage defensive investments rather than one-off firefights Drive cross-functional execution with growth, security, anti-abuse and product teams to minimize impact of abuse on our users. This work spans machine learning solutions, heuristics, and building delightful features in-app. Partner with product teams across Discord to embed abuse resistance into new surfaces before they ship. What you should have Ability to thrive in ambiguous envi

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. Ad Operations and Sales Analytics support Discord's ads business, partnering with Sales, Product, Engineering, Data Science, and other cross-functional teams to deliver high-quality campaign executions, impactful data insights, and go-to-market strategy across our advertising products. As an Ad Operations Manager, you will play a crucial part in scaling our Ads business. You'll improve the efficiency and scale of campaign execution while contributing to deep-dive analyses that drive business growth and inform go-to-market strategy. You'll provide valuable feedback to Product and Engineering teams, directly impacting Discord's advertising capabilities while removing friction from customers' experience with our platform. What You'll Be Doing Ensuring ad campaigns are implemented and launched on time and to specification — including campaign parameters such as dates, targeting, tracking, impression/reach goals, geographies, and budget — working closely with Account Executives and Account Managers to align setups with client objectives Providing hands-on technical support to key customers and Ad Sales partners, and owning the processes and escalation path (in partnership with Engineering) for issues related to platform integration and use Partnering with Account Managers and technical teams to optimize campaign outcomes and maximize client ROI, including troubleshooting and A/B testing of messaging, creative, and targeting Synthesizing campaign performance insights for internal stakeholders and clients — performance, trends, ROI, and actionable recommendations Building and scaling automations and tooling (i

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. Want to work at a dynamic and rapidly growing company? Discord is the place for you! Discord’s Corporate Security team is searching for a Regional Security Manager, Bay Area to join us in our mission to provide a safe and fun work environment! As a Regional Security Manager, you’ll be in charge of running and growing Discord’s office security program. You’ll contribute to the company by managing the security officer team, monitoring and ensuring the health of technical security systems, and contributing to security planning for new Discord offices. This role reports into our Senior Manager of Corporate Security and is based onsite at our San Francisco HQ office. If you’re a security professional with a high level of initiative, boundless curiosity, and a desire to help keep Discord employees safe, please join us. What you'll be doing: As RSM, be responsible for all aspects of safety and security for Discord’s San Francisco headquarters and European office locations, including day-to-day operations and long-term projects Manage Discord’s contract Security Officer team, ensuring high levels of service and professionalism Serve as the in-office security representative for CorpSec. These duties include answering questions from employees, engaging with visitors, securing internal events, conducting security interviews, investigations, and training sessions Develop and uphold standard operating procedures and protocols for facility protection and personnel management within the vendor guard force. Act as the incident response coordinator for Discord HQ. Lead annual incident management exercises, c

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. Discord exists to give people the power to create space to find belonging — to talk regularly with the people they care about and build genuine relationships with friends and communities close to home or around the world. We're looking for an Analytics Manager to lead our Scaled Abuse Countermeasures and Research (SCAR) team — the team that safeguards Discord’s platform integrity. SCAR detects, analyzes, and disrupts high-volume threats through a combination of automated systems, deep research, and active incident response. This role reports to the Head of Safety Intelligence and Automation. What You'll Be Doing Lead and mentor a team of data analysts, scientists, and researchers who investigate active threats, identify platform abuse vectors, and uncover adversarial patterns. Define a strategic roadmap that prioritizes and disrupts the highest impact abuse operations through structured research, rigorous analyses, and live experimentation. Collaborate closely with the safety machine learning team to improve models by identifying the threat signals that translate into long-term, automated countermeasures. Partner cross-functionally with Product, Engineering, Data Science, Policy, Legal, and Revenue, influencing safety-by-design decisions upstream of abuse. Influence capacity toward high-impact infrastructure, such as automated rule engines, ML models, or agent moderation tools. What you should have 2+ years of people management experience leading technical teams, including engineers, data scientists, analysts, applied researchers, or equivalent. 4+ years of experience working in a Trust & Safety dom

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. Discord's Internal Audit team exists to demonstrate effective risk management, process optimization, and adherence to relevant regulations — through a mix of independent assurance and advisory work that helps teams strengthen our overall control environment. This Technology Risk Audit Manager role owns the technical side of that mission — IT SOX/ITGC, system controls, and domains centered around consumer trust — that protect hundreds of millions of our users worldwide. You'll have the opportunity to help build our internal audit function from the ground up: shaping the frameworks and processes with an AI-native approach from day one, rather than bolting AI on after the fact. Your first few months will focus on learning Discord's financial-reporting systems landscape, understanding the company's GRC program structure, and evaluating AI-powered testing solutions — setting the foundation for a function that's built to scale as Discord grows toward enterprise readiness. This person will report to the Vice President of Internal Audit. What You'll Be Doing Lead IT SOX/ITGC strategy and continuous improvement across financial-reporting-relevant systems Extend risk and controls assessment and assurance into consumer trust domains such as privacy, security, and trust & safety Partner with the Engineering organization to ensure proper access controls, segregation of duties, change management, and CI/CD integrity are in place Guide control design through system implementations, migrations, and platform changes Manage teams and projects related to IT controls and technical audits, including external contractors

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. We're seeking a strategic Staff Product Marketing Manager to build and lead the go-to-market strategy for Discord's Unified Developer Platform, focused on helping game developers and publishers build richer social experiences, grow their communities, and deepen player engagement through Discord's platform. You'll drive product adoption by building robust go-to-market and Business Development enablement programs, defining activation goals, and partnering closely with Business Development, Developer Operations, Product, and Developer Relations to successfully bring new platform capabilities to market. This role will play a key part in accelerating adoption of Discord's Unified Developer Platform across the Gaming industry. If you're a self-starter and team player who excels in fast-paced environments and zero to scale projects, this is a unique opportunity to make a significant impact on Discord's developer ecosystem and shape the future of our platform business. We're looking for an experienced, strategic PMM who is passionate about developers, gaming, and building products that enable partners to succeed. What You'll Be Doing Develop and execute go-to-market strategies for Discord's developer platform through market research, customer segmentation, competitive analysis, and targeted programs that drive developer awareness, adoption, and long-term platform growth. Lead activation initiatives across Discord's platform portfolio by crafting differentiated messaging, value propositions, positioning, and go-to-market motions that resonate with game developers and publishers. Build and scale impactful B

The database market is massive and MongoDB is at the head of its disruption. The MongoDB community is transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity. We are looking for a Manager / Senior Manager, Sales Strategy & Planning to lead our EMEA Strategy & Planning function. This role sits within our broader Sales Operations organization and serves as a critical business partner to EMEA Sales leadership, helping our field teams move faster, operate with more rigor, and unlock growth. This person will act as the strategic thought partner and operational counterpart to the SVP of EMEA. You will lead a regional Strategy & Planning team, own the operating rhythm of the business, and translate strategy into execution across planning, performance management, organizational design, forecasting, and high-priority initiatives. This is an opportunity to embed yourself as the “COO” of the EMEA business while building the structure, insights, and team capabilities that help the region scale.\ We are looking to speak to candidates who are based in Dublin for our hybrid working model. The role As the Senior Manager, Sales Strategy & Planning - EMEA, you will Serve as the primary Strategy & Planning business partner to the SVP of EMEA, helping shape priorities, drive decisions, and ensure execution against the region’s most important business goals Lead and develop the EMEA Strategy & Planning team, setting priorities, coaching talent, and creating a high-accountability, high-trust team environment Own the analytical rhythm of the EMEA business, including QBRs, MBRs, org deep dives, leadership reviews, and performance readouts Drive annual and quarterly planning for EMEA, including headcount planning, productivity analysis, budget partnership, and exe

Ready to help developers and researchers get more from open AI models? At NVIDIA, our team improves support for leading community models such as Nemotron, Llama, Gemma, DeepSeek, and Qwen. As a Product Manager for Open Models, you will help coordinate model enablement, developer experiences, technical content, and product launches across NVIDIA’s accelerated computing platform. You will work alongside experienced product managers, engineers, model builders, and product marketing teams. This role is ideal for someone early in their product-management career who has a strong technical foundation, enjoys working across teams, and is excited about the open-model ecosystem. What you’ll be doing: Support collaboration with community model builders around model access, technical enablement, launch readiness, and go-to-market activities. Track emerging open-model releases and summarize their capabilities, technical differentiators, hardware requirements, and ecosystem impact. Maintain product requirements, launch plans, readiness checklists, and supporting documentation for assigned models. Partner with engineering, infrastructure, and developer-experience teams to support open models across inference, fine-tuning, evaluation, and deployment. Gather feedback from model builders and developers, identify recurring issues, and translate findings into actionable product requirements. Review and test developer workflows, sample applications, notebooks, and Python code used in demonstrations and technical content. Collaborate with product marketing on blogs, documentation, presentations, case studies, and social-media content. Support product announcements, demonstrations, keynote materials, and other high-visibility launches while working onsite at least three days per week. What we need to see: 2+ years of relevant experience in product ma