Complex Head Jobs

Role Description A s a Staff Product Designer on Bridge , you will lead multiple highly-visible design initiatives that deliver against Dropbox’s strategic bets around AI . This role will require you to lead with vision , driving strategic initiatives that blend design excellence with customer empathy and innovation . You will also help shape our team’s culture, personally role modeling excellence across strategy, interaction and visual design, prototyping, and storytelling. Responsibilities Problem definition : D efine high-level opportunities that have the potential to transform the user experience and business outcomes. Bring clarity, insight, and strategic focus to these challenges. Ownership : Take ownership of strategic, design-led projects, driving them from concept to delivery. Advocate and guide the team toward customer-centered, innovative outcomes. Execution : Work with the broader design organization to ensure that all designs are executed to the highest standards of craftsmanship and usability . Focus on simplifying complex workflows that simplify user experiences for multiple customers . Strategy : H elp shape and execute the broader design strategy, influencing product strategy across the team and ensuring alignment with business goals. Collaborate with De sign, Product, and Engineering Leadership to align strategic design initiatives with company goals. Requirements 10-15+ years in a senior Individual Contributor role, with a proven track record of leading complex design initiatives with simple and elegant solutions . A portfolio showcasing significant contributions to shipping customer experiences that have made a measurable impact on business and customer metrics. Demonstrated ability to work cross-functionally with various stakeholder groups, including engineering, product management, and leadership, influencing design strategy and ensuring successful execution. Excellent written and verbal communication skills, with the ability to eng

Role Description As a Principal Engineer at Dropbox, you will own company critical, loosely defined technical problems with multi year impact, operating at the intersection of technology, product, business strategy, and applied AI. You will define long term technical direction for customer facing experiences used by millions, identifying where AI meaningfully improves customer value and translating evolving business context and industry advances into durable, multi area strategies and roadmaps that shape how Dropbox builds, scales, and innovates, while remaining hands on in software development where it provides the greatest leverage. Your influence will span organizations, setting foundational architecture, driving execution standards, and aligning senior technical and product leaders across boundaries. You will lead the responsible introduction and adoption of AI across product capabilities and engineering workflows, bring clarity to the most complex decisions, institutionalize engineering excellence, and contribute directly through critical design, prototyping, and code reviews. In return, you will operate as a trusted technical partner to senior leadership, shape systems and platforms including AI powered foundations that define Dropbox’s future, and act as a company level technical strategist, advancing Dropbox’s mission to create a more enlightened way of working. Our Engineering Career Framework is viewable by anyone outside the company and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more here. Responsibilities Own and drive technical outcomes across multiple teams and organizations, delivering company critical customer and business impact at scale. Define long term technical strategy and partner with senior Product and Engineering leaders as the technical owner for the most important company objectives. Tackle the most ambiguous and far reaching technical and product problems, shaping wh

Role Description A s a Staff Product Designer on Bridge , you will lead multiple highly-visible design initiatives that deliver against Dropbox’s strategic bets around AI . This role will require you to lead with vision , driving strategic initiatives that blend design excellence with customer empathy and innovation . You will also help shape our team’s culture, personally role modeling excellence across strategy, interaction and visual design, prototyping, and storytelling. Responsibilities Problem definition : D efine high-level opportunities that have the potential to transform the user experience and business outcomes. Bring clarity, insight, and strategic focus to these challenges. Ownership : Take ownership of strategic, design-led projects, driving them from concept to delivery. Advocate and guide the team toward customer-centered, innovative outcomes. Execution : Work with the broader design organization to ensure that all designs are executed to the highest standards of craftsmanship and usability . Focus on simplifying complex workflows that simplify user experiences for multiple customers . Strategy : H elp shape and execute the broader design strategy, influencing product strategy across the team and ensuring alignment with business goals. Collaborate with De sign, Product, and Engineering Leadership to align strategic design initiatives with company goals. Requirements 10-15 + years in a senior Individual Contributor role, with a proven track record of leading complex design initiatives with simple and elegant solutions . A portfolio showcasing significant contributions to shipping customer experiences that have made a measurable impact on business and customer metrics. Demonstrated ability to work cross-functionally with various stakeholder groups, including engineering, product management, and leadership, influencing design strategy and ensuring successful execution. Excellent written and verbal communication skills, with the ability to engage a

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The infrastructure teams provide efficient and optimized infrastructure for Stripe to build secure, reliable, and differentiated products, while enabling Stripe developers to achieve their highest potential. Stripe makes it easy for any developer to access and manage the capabilities of the financial system while maintaining the least regulatory friction. We work to enable developers to have the most productive results of their entire career from the very first days they join Stripe through years of developing new systems and products. What you'll do As a Technical Program Manager in Infrastructure, you'll drive programs that span multiple Stripe engineering organizations with a focus on improving the internal platforms that power all of our products. In partnership with engineering and product management leaders, you're responsible for planning, comms, and steering execution of large-scale technical programs that solve complex problems and enable product engineering teams across Stripe. You'll deliver outstanding results by implementing solutions that scale to the entire company, minimize disruption to product teams, and are aligned with other engineering efforts. You'll work closely with Service Infrastructure, which enables engineering teams at Stripe to build, ship, and operate products that are efficient, reliable, and performant. They are responsible for the frameworks, async platforms, and tooling used to write and operate all Stripe

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Manager of the Technical Solutions Engineering (TSE) team will grow and inspire the team responsible for the success of developers and our largest users integrating with Stripe's platform & products. What you’ll do At Stripe we consider the developer experience to be central to the overall experience of our customers. When we do our job well, developers all over the world are able to smoothly launch and grow their businesses on Stripe, whether they’re integrating payments for the first time or building & growing complex systems on our financial infrastructure. Stripe is beloved by developers for the simplicity of our APIs, the thoroughness of our documentation, and our focus on developer experience. The Technical Solutions Engineering team is the glue to make that possible. We make our users feel empowered when we show them about something Stripe could do that they didn't think was possible. Internally, we champion developer experience as central to the overall experience around Stripe. Responsibilities Define and deliver a comprehensive technical support experience for developers and our most complex users (via internal user-facing teams) integrating Stripe Develop both the long-term vision and strategy for the Technical Solutions Engineering team and manage day-to-day operations Develop relationships across the entire organization at Stripe to influence others in aiming for the best developer experience possible Work cross-

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role The Twitch legal team is looking for an experienced person for the role of Contracts Manager. You will provide support for commercial and IP agreements, content partnerships, Twitch esports productions, and various marketing activations. This role is an excellent opportunity to join Twitch’s close-knit legal team, build relationships with counterparts at Amazon legal, and have fun tackling the complex issues of our user community. You can work from San Francisco, CA; Los Angeles, CA or Seattle, WA. You Will: Draft and negotiate agreements for software, SAAS, advertising, production, talent, content, marketing and other commercial transactions. Counsel our teams on many legal and business issues, including rights and clearances. Coordinate with diverse partners, including esports, procurement, business development, partnerships, marketing, sales, and finance. Collaborate with legal team members to improve processes and ensure business demands are satisfied. You Have: Bachelor's Degree or equivalent; 3+ years of experience navigating commercial transactions, preferably in the digital space Experience drafting and closing commercial agreements and improving contracting processes. Ability to work independently while also contributing successfully to cross-functional teams. S

Stripe is building the economic infrastructure for the internet. Millions of businesses use Stripe to accept payments, manage revenue, and grow globally. Stripe Tax helps businesses calculate, collect, and manage indirect taxes as they sell across products, markets, and business models. We’re hiring a Staff Product Manager to help shape the future of Stripe Tax. In this role, you will lead high-impact product strategy and execution across a broad portfolio, making it easier for businesses to understand, calculate, collect, and manage tax as they grow. What you’ll do As a Staff Product Manager on Stripe Tax, you will identify the most important opportunities to improve our tax products and turn them into focused strategies, durable platforms, and exceptional user experiences. You will work closely with Engineering, Design, Tax, Partnerships, Go-to-Market, and other product teams to: Set strategy and lead product initiatives that help more businesses successfully adopt and use Stripe Tax. Improve the speed, accuracy, reliability, and usability of Stripe Tax calculations and related workflows. Expand support for the geographies, tax requirements, industries, products, and business models that matter most to Stripe users. Build capabilities for complex tax needs, such as registrations, exemptions, address and fulfillment logic, tax customization, and other business-specific requirements. Develop scalable products and platform capabilities that work across Stripe’s ecosystem, including integrations, connector apps, marketplaces, and Connect platforms. Partner across Stripe to create coherent end-to-end experiences spanning calculation, collection, reporting, and tax management. Use customer insight, market context, data, and technical understanding to prioritize investments and make clear tradeoffs. Align senior stakeholders and cross-functional partners around a shared product direction, measurable outcomes, and an execution plan. What success looks like You will help m

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. Stripe was built with simplicity in mind. We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise, and our mission is to provide all Stripe Users with the best support experience possible. Today, Stripe handles over a million support cases per year and processes millions of internal transactions. We're going to achieve excellence by thinking of support in a novel, solution-oriented way, and viewing operations as an integral enabler of all of Stripe's growth. About the team At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity, and support where every team member's voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. What you'll do Responsibilities Troubleshoot and solve complex problems Analyze our processes and instigate changes to help scale our operations and improve user exp

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role The Twitch legal team is looking for an experienced person for the role of Contracts Manager. You will provide support for commercial and IP agreements, content partnerships, Twitch esports productions, and various marketing activations. This role is an excellent opportunity to join Twitch’s close-knit legal team, build relationships with counterparts at Amazon legal, and have fun tackling the complex issues of our user community. You can work from San Francisco, CA; Los Angeles, CA or Seattle, WA. You Will: Draft and negotiate agreements for software, SAAS, advertising, production, talent, content, marketing and other commercial transactions. Counsel our teams on many legal and business issues, including rights and clearances. Coordinate with diverse partners, including esports, procurement, business development, partnerships, marketing, sales, and finance. Collaborate with legal team members to improve processes and ensure business demands are satisfied. You Have: Bachelor's Degree or equivalent; 3+ years of experience navigating commercial transactions, preferably in the digital space Experience drafting and closing commercial agreements and improving contracting processes. Ability to work independently while also contributing successfully to cross-functional teams. S

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Link is one of the fastest-growing consumer networks in the world, with 300M+ registered consumers. Our core mission is to make commerce seamless, helping merchants drive material gains in conversion and cost savings, while giving consumers a flexible and frictionless digital wallet they love. We're expanding beyond payments into identity and consumer finance, building the premier consumer network for next-generation commerce. In this role, you'd be joining a team that operates at the intersection of consumer experience, payments infrastructure, and financial products. Link spans multiple interconnected workstreams, including payment methods, money movement, fraud and authorization, consumer accounts and identity, and consumer preference, and a TPM here plays a critical role in keeping those threads aligned and moving forward at velocity. Additionally, you’ll work to build integrations between Link and many other parts of Stripe. What you’ll do Effective Technical Program Managers at Stripe always bias towards driving the right solutions for internal and external users, and delivering impact above all else. You'll do this even when it's not the easiest path, and requires difficult trade-off decisions. In this role, you'll help Link scale its consumer network and expand into new product surfaces by driving complex, cross-functional programs that span engineering, product, fraud, identity, and business teams. You'll look ahead and around corne

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The administrative business partner team works with Stripe's leaders to support their day-to-day administrative needs, while also contributing to projects that help drive the company's strategic priorities. What you'll do Stripe is seeking an eager and poised individual with a high attention to detail, strong communication skills, and professional drive to support the Office of the CEO. This role reports directly to the Administrative Business Partner (ABP) to the CEO and is responsible for a wide range of tasks. A successful candidate has a "no task too big, no task too small" mindset, sound judgment, and the ability to partner with leaders and individuals across the organization. Additionally, this individual has unwavering discretion, proven experience operating in ambiguous environments, and resilience. The CEO is based out of our South San Francisco HQ, so we're looking for someone to be in-office at least 3 days per week. Responsibilities Offer administrative support to our CEO by partnering with their ABP, Family Home Office (FHO), and security team to enable seamless movements for a complex calendar Support extensive research and logistics for unique and high-caliber offsite events Travel to offices and support executive onsites Track, manage, and reconcile expenses monthly Liaise with external contacts for a high volume of external speaking engagements, mapping out all aspects of the engagement (e.g. travel, security access, bri

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team One of the company's most important strategic priorities is to build great products and experiences for Enterprises—and we are at an inflection point in the growth of our Enterprise business, with significant momentum. The Enterprise team is responsible for ensuring all of Stripe's products and services best fit the unique needs of global, modernizing enterprises. Our Enterprise Product extends beyond our APIs and dashboards—to Enterprise executive engagement, our perception in the market, our partner ecosystem, how we collaborate with our users to bring them live, and our users' day-to-day interactions with our GTM and support teams—they're all part of the Product experience for these users. We focus on expanding and innovating on Stripe's platform in ways that help the largest and most complex customers run their businesses. Our work is highly cross-functional—partnering with almost every other team at Stripe—to execute on the priorities that matter most to Enterprises and ensure that they are successful on Stripe. What you'll do As a member of the Enterprise Strategy and Operations team, you'll build the infrastructure, processes, and organizational muscle to help our Enterprise business scale: Responsibilities Lead cross-cutting company strategy projects and collaborate with teams to implement changes Partner with multiple stakeholders across Enterprise and other Stripe teams (e.g., product teams, marketing, sales, support) to achieve th

Who we are About Bridge We're creating an entirely new payments platform, built with stablecoins, to simplify global money movement. Bridge enables faster, cheaper payments and borderless access to dollars via stablecoins. Through our APIs, businesses can send and receive funds across borders faster and cheaper vs. SWIFT and other fiat-only rails. Our virtual accounts enable international consumers and businesses to easily access, store, and spend US dollars. Our payouts infrastructure enables platforms to disburse USD to anyone globally. We believe many trillions of dollars will move and settle through stablecoin payment rails. Bridge is pulling this future forward. We have a small team of people who have previously built financial infrastructure at some of the world's leading companies (Coinbase, Stripe, Square, Brex, Upstart, DoorDash, Airbnb), and each and every one of them chose Bridge because they fundamentally believe that stablecoins will be a critical piece of financial infrastructure that allows for the improvement of global money movement. About the team Join our Technical Program Management team to build the systems that make global, programmable money trustworthy at scale. At Bridge, we’re not just improving global payments—we’re reinventing how money moves across borders using stablecoins and modern financial infrastructure. This role is about driving execution across complex technical initiatives—bringing structure to ambiguous problems, aligning stakeholders, and helping the team move quickly while maintaining reliability, performance, and operational excellence. What you’ll do As a TPM, you'll play a key role leading complex programs across multiple engineering, product, and cross-functional (finance, legal, compliance, risk, and other) teams spanning Bridge. You'll be an active contributor to the overall strategy of the program, drive technical decision-making, and drive the execution of the program through all phases from planning to delivery. You

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Stripe mission is to build the economic infrastructure for the internet. Risk and Compliance Engineering builds products to lower financial and regulatory risk at scale for Stripe, while retaining a best-in-class user experience. We build user-facing products and backend platforms to ensure our users are compliant with regulatory and financial partner requirements. We protect the Stripe brand while also protecting the company from financial losses that can put the Stripe business at risk. The Risk TPM team is crucial to driving programs to address these challenges. What you'll do As a Technical Program Manager in the Risk and Compliance space, you'll play a key role across engineering, product, and strategy to drive programs that span across the Risk organization and Stripe. You'll be responsible for the successful definition, cross-functional strategy, planning, and execution of large-scale technical programs that help to solve complex problems and empower Stripe and our users. Responsibilities • Execute on technical programs that require deep systems and engineering knowledge. • Partner with Engineering Managers, Product Managers, and other cross-functional partners to define, scope, and drive large programs to conclusion. • Develop, implement, and iterate on program management techniques, frameworks, and key performance indicators to achieve goals with well-defined success criteria. • Make substantial improvements to how the teams you

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Link helps Stripe's merchants deliver frictionless and secure checkout experiences by auto-filling customers' payment information, letting customers check out in seconds and pay in one click across the Link merchant network. The Link Balance team is building on top of that network to transform Link from a one-click checkout into a global consumer financial platform. Link Balance lets consumers hold, spend, earn rewards on, and off-ramp digital dollars—stored as stablecoins, powered by Bridge and Privy, and distributed through Stripe's network of hundreds of millions of consumers. We're bringing the borderless, programmable, and instant utility of digital dollars into everyday use. What you'll do We’re hiring a Staff Software Engineer to lead the design and delivery of new money-movement capabilities in Link. You will take ambiguous product opportunities and turn them into reliable, scalable, and intuitive experiences for consumers and merchants. This is a hands-on individual-contributor role with broad technical and organizational scope. You will own large, cross-functional projects from early product and technical definition through launch and iteration; lead teams of engineers through complex execution; and partner closely with the many Stripe systems and teams that make money movement possible. You will work across the stack, building services and APIs as well as the user experiences that expose those capabilities. The work may involve mo