Consumer Experience Professional Jobs

Consumer Experience Professional — Kentucky. Apply via Workday.

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As part of our Enterprise Sales Team, you’ll play a pivotal role in expanding our global footprint. The Enterprise team brings our world-class review and consumer experience solutions to top-tier brands and retailers. In this role, you will act as the strategic engine for our pipeline, working in close collaboration with our Senior Enterprise Sales Leaders to map major accounts, identify new verticals, and hunt for new business opportunities. The EBDR is a high-visibility role for ambitious professionals looking to master enterprise sales, with opportunities to advance into a closing Account Executive position. What you'll be doing: Identify, target, and map complex enterprise-level accounts, as well as strategically rework cold or existing accounts within your book of business finding multiple entry points into a given division or company. Research prospective companies and leverage business insights to identify key C-level and VP-level decision-makers, generating qualified interest and building executive-level rapport. Partner closely with Senior Enterprise Account Executives to co-develop and execute multi-channel outreach campaigns (phone, bespoke email, social) while sharing key market insights. Maintain an organized outbound pipeline, log activity meticulously, and enforce strong data hygiene using Salesforce.com. Consistently meet and exceed performance metrics—specifically Sales Qualified Opportunities, Pipeline Generated, and ultimate revenue from deals closed off your booked meetings. Identify and map whitespace accounts to uncover untapped revenue opportunities and expand coverage across target markets Maintain accuracy and clean

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As part of our Enterprise Sales Team, you’ll play a pivotal role in expanding our global footprint. The Enterprise team brings our world-class review and consumer experience solutions to top-tier brands and retailers. In this role, you will act as the strategic engine for our pipeline, working in close collaboration with our Senior Enterprise Sales Leaders to map major accounts, identify new verticals, and hunt for new business opportunities. The Enterprise Business Development Representative (EBDR) is a high-visibility role for ambitious professionals looking to master enterprise sales, with opportunities to advance into a closing Account Executive position. What you’ll be doing: Strategic Outbound Prospecting: Identify, target, and map complex enterprise-level accounts, as well as strategically rework cold or existing accounts within your book of business finding multiple entry points into a given division or company. Stakeholder Research: Research prospective companies and leverage business insights to identify key C-level and VP-level decision-makers, generating qualified interest and building executive-level rapport. Collaborative Strategy: Partner closely with Senior Enterprise Account Executives to co-develop and execute multi-channel outreach campaigns (phone, bespoke email, social) while sharing key market insights. Pipeline Management: Maintain an organized outbound pipeline, log activity meticulously, and enforce strong data hygiene using Salesforce.com . Apply the MEDICC or equivalent deal qualification methodology to identify, qualify, and progress opportunities, ensuring accurate pipeline management and seamless handoff to Account E

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! Summary Overview: At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As part of our Enterprise Sales Team, you’ll play a pivotal role in expanding our global footprint. The Enterprise team brings our world-class review and consumer experience solutions to top-tier brands and retailers. In this role, you will act as the strategic engine for our pipeline, working in close collaboration with our Senior Enterprise Sales Leaders to map major accounts, identify new verticals, and hunt for new business opportunities. The Enterprise Business Development Representative (EBDR) is a high-visibility role for ambitious professionals looking to master enterprise sales, with opportunities to advance into a closing Account Executive position. What you’ll be doing: Strategic Outbound Prospecting: Identify, target, and map complex enterprise-level accounts, as well as strategically rework cold or existing accounts within your book of business finding multiple entry points into a given division or company. Stakeholder Research: Research prospective companies and leverage business insights to identify key C-level and VP-level decision-makers, generating qualified interest and building executive-level rapport. Collaborative Strategy: Partner closely with Senior Enterprise Account Executives to co-develop and execute multi-channel outreach campaigns (phone, bespoke email, social) while sharing key

About the Team The Private Computing team works across product, engineering, security, and safety to build advanced privacy products and infrastructure at OpenAI. Our mission is to provide world-class security features to users so their private data remains private, even from OpenAI. We use technologies like confidential computing, trusted execution environments, and end-to-end encryption to ship product features across ChatGPT, the API, and our future consumer devices. About the Role We’re looking for software engineers to design, build, and scale novel privacy features and infrastructure across ChatGPT, API, and future consumer devices. In this role, you will: Ship fast while balancing difficult trade-offs in complex domains Build core abstractions for trusted execution environments and end-to-end-encryption Build product features for private inference and storage across ChatGPT, API, and future consumer devices Update build systems to increase trust and verifiability Integrate with safety and integrity infrastructure Operate systems at scale with high reliability, including an on-call rotation Collaborate with a diverse set of cross-functional teams across product, engineering, security, safety, policy, and legal You might thrive in this role if you: Care deeply about user privacy and security Have 5+ years of experience in professional software engineering Have experience building and scaling confidential computing or encryption technologies in production environments Have experience with Kubernetes and cloud orchestration systems Take pride in building and operating scalable, reliable, secure systems Can collaborate well and drive alignment in the face of difficult trade-offs Are comfortable with ambiguity and rapid change Workplace & Location This role is based in San Francisco, CA. We follow a hybrid model with 4 days a week in the office and offer relocation assistance to new employees. About OpenAI OpenAI is an AI research and deployment company dedicat

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. What’s the role? Title: Fixed Term - Customer Operations Advisor Contract Type: 3 - 6 months (Dependant on business requirements) Shifts: Monday – Friday 8am-4pm with a 1 in 4 weekend Start Date - 2nd November or 9th November As a customer operations advisor, you're a vital part of our team, acting as a central point of contact for resolving customer and site issues. You'll work closely with other departments and manage a variety of administrative tasks, from handling invoices and refunds to engaging directly with customers on our websites and social platforms. Your role is essential in ensuring a positive and professional experience for everyone. What sets us apart is the continuous support you’ll receive, helping you master what it takes to provide exceptional service. In addition, you’ll receive specialised brand training tailored to your team, giving you in-depth product knowledge and the opportunity to experience products first hand. Here at Ingenuity, when you show up, you're ready to put your best foot forward and be an active part of our team. We're looking for someone who is ready to dig in and tackle challenges head-on, and ultimately, get it done by seeing every task through to completion. Key Responsibilities: Working with Customer Service to resolve customer and site issues efficiently through ticket management. Build and maintain working relationships across different departments. Manage customer

Kickstarter is the leading crowdfunding platform for creative projects across film, games, music, art, design, and technology. Since our founding in 2009, our mission to help bring creative projects to life has been powered by the people behind the work. Together, we’ve helped creators around the world launch creative projects that have generated billions of dollars in pledges. That same commitment extends inward. Rooted in shared values, Kickstarter invests in the growth and success of our team, treating employees as whole people and empowering them with the autonomy and space to participate in decisions that shape their work and our company. Kickstarter is seeking an experienced Senior Product Designer, Mobile to lead the re-imagination and evolution of our mobile apps. You will own the full design lifecycle for our iOS and Android platforms, working with cross-functional partners to deliver seamless experiences for our global community. Ideal candidates bring a background in designing consumer-facing mobile products with international checkout experiences, with an eye toward engagement and retention, especially those including storytelling, user-generated content, search and discovery, video, and payments. The salary for this role in the United States is $158,393. In this role, you will: Define interaction and visual design standards for our mobile products. Design user-centric experiences that balance user needs and business goals, can scale, and translate globally. Own and evolve our mobile design system. Provide an international design perspective within our product org. Actively partner with our research team to conduct and analyze user research. Work with teams across Kickstarter as the company works toward building a mature ecosystem that serves our community of Creators and Backers. Collaborate with partners on cross-functional teams to ensure alignment where appropriate. About You You have solid professional experience leading design for mobile apps acros

About the Team The Communications team supports OpenAI’s mission by helping the organization communicate clearly, responsibly, and effectively with external audiences. We work closely with partners across the company to navigate complex topics, manage evolving narratives, and ensure OpenAI’s communications reflect our values and long-term goals. About the Role We’re looking for an exceptional PR professional to join our nimble, high-impact team to help share our progress toward developing Artificial General Intelligence (AGI) that benefits everyone. This person will partner with the Consumer Lifestyle Communications Lead to develop sustained campaigns that shape how people understand and experience our consumer products. Working across marketing, product, community, and global communications, they will craft compelling stories and integrated campaigns that showcase our products’ creativity, usefulness, and positive impact. They will lead proactive user and seasonal storytelling that makes AI feel more relatable, trusted, and useful in everyday life. This role reports to the Consumer Lifestyle Communications Lead. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role you will: Lead proactive user and seasonal storytelling that makes technology matter to everyday people. Support communications campaigns that showcase ChatGPT’s distinctive benefits and capabilities for global consumer audiences. Translate technical topics into clear, compelling narratives grounded in real-world impact. Build trusted relationships with consumer and lifestyle media, and manage inbound press inquiries across a range of topics. Partner with marketing, product, community, and global communications teams to deliver integrated campaigns. Spot emerging cultural and consumer trends, and move quickly to turn the right moments into relevant, high-impact storytelling opportunities. Identif

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Account Executive is responsible for building client relationships within Retail & CPG enterprise businesses. Individuals who excel at this job have the ability to prospect, develop, and close business within a timely manner while focusing on the clients’ requirements. The Enterprise AE's must have the confidence and ability to negotiate and close agreements with clients and support new customers through our on-boarding process. This role is a unique opportunity to contribute in a meaningful way to high visibility, high impact projects at a very exciting time for the company. Snowflake is an innovative, high-growth, customer-focused company in a large and growing market. If you are an energetic, self-managed professional with experience managing a complex sales process and possess excellent presentation and listening skills, organization and contact management capabilities, we’d love to hear from you. AS AN ACCOUNT EXECUTIVE AT SNOWFLAKE YOU WILL: Achieve sales quotas for allocated, prospective accounts and on a quarterly and annual basis by developing a sales strategy in the allocated territory with a target prospect list, and a regional sales plan. Develop marketing plans with the marketing team to drive revenue growth. Be the trusted advisor to the customer by un

ABOUT INKHOUSE Inkhouse is part of Orchestra, a strategic communications and marketing company built for today’s complex and fragmented world. From decoding audiences to designing bold strategies, Orchestra integrates people, platforms, and stories that stick to help clients build lasting influence. The company offers programs that span from the highest level strategic business counsel through to tactical execution. Orchestra brings together 700+ people with experience across consumer and lifestyle, technology, nonprofit and philanthropy, real estate, sports, travel, hospitality, and more. Made up of leading firms BerlinRosen , Civitas Public Affairs Group , Derris , Glen Echo Group , Inkhouse , M18 , Message Lab , Onward and Small Girls PR . It also launched Brightmode , a talent acquisition firm for communications professionals, and Versus Media Group , a strategy-first political media team. Learn more at www.orchestraco.com . People of all backgrounds and abilities are strongly encouraged to apply. Orchestra is committed to building and maintaining a diverse staff, and recognizes that its continued success depends on hiring and retaining high-quality creative professionals with a variety of backgrounds and experiences. Opportunities for advancement exist, and we are committed to helping all staff develop and grow. ABOUT THIS ROLE Inkhouse is seeking an Account Manager to lead day-to-day client relations and drive strategy across a portfolio of technology clients. This is an opportunity for someone who pairs expert tactical execution with a real point of view on strategy — someone who can run the work while shaping where it's going. The Account Manager will ideally have experience across B2B and consumer technology, integrated communications spanning earned, owned and social, and a track record of high-priority media relations. This person will be a team player who keeps accounts moving to help clients achieve their goals. We're looking for candidates who are pass

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role The Discovery Team in App Experiences manages a wide array of features and systems to help communities form, grow, and thrive on Twitch. These features let people participate in their favorite communities and discover new ones more efficiently. We work hard to bring novel opportunities to the world of streaming both individually and in collaboration with similar streamers. Our consumer facing features span both web and mobile surfaces, we’re working hard to build fast, reliable, and easy to understand client-side experiences. This position is primarily focused across the entire stack (React and Golang) but will lean initially more toward backend systems, with future efforts moving more client-side. This position is in San Francisco, CA. You Will: Work with product managers, technical leads, and other engineers to design, develop, launch, and operate interactive experiences Investigate, instrument and solve performance problems Build distributed applications at scale Collaborate with both your team and related teams - fostering shared understanding of how to solve common problems and deliver solutions Work backwards from customer problems to drive business impact You Have: 1+ Years experience developing software in a professional environment Prior experience building consumer-f

About the Team OpenAI Consumer Devices is building the next generation of products that bring powerful AI into people’s everyday lives. Guided by OpenAI’s mission to ensure AGI benefits all of humanity, our team combines world-class researchers, engineers, designers, and operators who care deeply about creating useful, intuitive, and responsible technology. You’ll have the opportunity to work alongside exceptional people on ambitious, zero-to-one challenges at the intersection of hardware, software, and AI. This is a chance to help define an entirely new category of products—and shape how people experience AI in the future. The Systems Integration team is critical in this mission, turning complex hardware-software development into reliable product signals. We build the shared infrastructure, tooling, and lab environments that let teams test quickly, understand failures, and ship with confidence. About the Role As a Systems Integration Manager , you will lead the team responsible for device validation infrastructure, test automation, developer tooling, and lab operations. This is a player-coach leadership role: you’ll set technical and operational direction, build and develop a team of engineers and lab operations professionals, and stay close to the architecture and hardest systems problems. You will partner closely with device software, OS, firmware, hardware, reliability, QA, and release infrastructure teams to define validation strategy, improve release readiness, and ensure our test environments and quality signals scale with the product. Because this is a new category of devices, you’ll have the rare opportunity to build the validation foundation early—shaping the systems, standards, and operating model that will support products from prototype through launch. We’re looking for a leader who combines strong technical judgment with people leadership, operational rigor, and experience building reliable systems for complex hardware-software products. This role is b

Citi is seeking a highly motivated sales professional to serve as Director of Trade and Working Capital Sales for the Health Care & Consumer sector across North America. This role is focused on driving business growth through strategic client engagement, new client acquisition, and portfolio expansion. Sitting within Citi's Trade and Working Capital business, you will play a critical role in developing relationships with prospective clients, originating new opportunities, and delivering innovative trade and working capital solutions to some of the largest companies in the sector. This is a client-facing, individual contributor role well suited for a proven hunter with a strong track record of business development, relationship management, and revenue generation. Responsibilities Develop and execute a sector-focused sales strategy across the Health Care & Consumer industry to drive new client acquisition and portfolio growth. Build and manage a robust pipeline of prospects and opportunities sufficient to achieve annual revenue and business development targets. Originate new business opportunities by engaging senior decision-makers and identifying client needs across trade finance and working capital solutions. Establish and deepen relationships with key clients, prospects, industry organizations, and business partners to generate new mandates and commercial opportunities. Partner closely with Corporate Banking, Treasury and Trade Solutions, Product, and Coverage teams to deliver integrated client solutions. Monitor market trends, client priorities, industry developments, and competitive dynamics to identify opportunities and enhance Citi's market position. Coordinate across internal stakeholders to ensure the effective execution of client mandates and a seamless client experience. Prepare and deliver high-impact client presentations, proposals, and com

Level Up Your Career with Zynga! At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times—connecting players in 175+ countries through fun, strategy, and a little friendly competition. From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan-favorites and latest hits include FarmVille™, Words With Friends™, Zynga Poker™, Game of Thrones Slots Casino™, Wizard of Oz Slots™, Hit it Rich! Slots™, Wonka Slots™, Top Eleven™, Toon Blast™, Empires & Puzzles™, Merge Dragons!™, CSR Racing™, Harry Potter: Puzzles & Spells™, Match Factory™, and Color Block Jam™—plus many more! Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Whether you're spinning, strategizing, matching, or competing, Zynga is where fun meets innovation—and where you can take your career to the next level. Join us and be part of the play! Position Overview Zynga Consumer Insights is looking for an experienced consumer research professional to join our team as a Consumer Insights Manager. Reporting to the Director of Consumer Insights, you will be responsible for research projects that deliver insights regarding Zynga’s portfolio as well as the overall gaming marketplace. You will be independently managing a variety of projects, qualitative and quantitative, across marketing and game design initiatives. You will be hands-on, from start to finish, and your work will help drive innovations and improvements for both live games and new games in development. A successful candidate should have extensive experience designing and running primary research, analyzing and visualizing data, and socializing information across an organization.

About the Team The Software Engineering team is responsible for designing and building the scalable, performant, and secure backend systems that power our products—from early prototypes to large-scale deployments. We collaborate closely with product, hardware, and full-stack teams to ensure our infrastructure enables fast iteration while setting a strong foundation for long-term growth. About the Role As a Backend Engineer , you will design and build services, APIs, and infrastructure that support evolving product needs. You’ll apply a deep understanding of backend systems and maintain enough end-to-end context—from hardware to cloud—to guide technical decisions that best serve the product and team. We’re looking for engineers who thrive in fast-paced, collaborative environments and care deeply about building robust systems that scale. This role is based in San Francisco, CA . We use a hybrid work model of four days in the office per week and offer relocation assistance to new employees. In this role, you will: Architect, build, and maintain high-performance, secure backend systems. Design APIs, data models, and infrastructure to support evolving product needs. Balance near-term development velocity with long-term maintainability and scalability. Collaborate with cross-functional teams to ensure cohesive, end-to-end solutions. You might thrive in this role if you: Have 7+ years of professional software engineering experience, with a focus on backend systems. Have a proven track record of building and scaling systems from early stage to large scale. Are proficient with Python and Go, and familiar with a range of server-side technologies. Have a strong grasp of system design, performance optimization, and security best practices. Can reason about full-stack tradeoffs from hardware through cloud infrastructure. (Nice to have) Have experience with distributed systems and cloud architectures. (Nice to have) Bring a background in instrumentation, analytics, and performanc