Consumer Operations Jobs

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! To support Trustpilot’s rapid expansion, we’re looking for a skilled and service-minded Business Support Agent to join our German speaking team in Copenhagen. Every month more than 1.5 million new reviews are posted on Trustpilot for one of the thousands of businesses in our review community. It’s no exaggeration to say that we’re growing at lightning speed. Every single day Trustpilot enables consumers to choose with confidence while enabling companies to grow their businesses. Behind our global growth is a motivated, international team working in a thriving, fun, vibrant environment. Does this sound like your kind of workplace? Providing support to our customers through all available support channels such as chat, phone, email, and other various communication platforms. You will work closely with sales and account managers to build working relationships and continue knowledge sharing. The support team is often the most common way our customers interact with us, providing high-quality support to both customers and reviewers. What you'll be doing: Provide support to companies and our community by email, chat, and phone to assist implementation and troubleshooting of our product in English Monitor incoming email alerts to the Helpdesk system and access the system frequently to ensure that any open tasks are acknowledged and responded to Assist our customers with any technical issues that are preventing them from setting up / using our services. Build and maintain “best practices” and self-service guides enabling customers to solve future issues Work closely with New Business, Customer Success, and Product teams to ensure the best service for

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! AI is transforming how consumers discover and choose products and services, and Trustpilot is at the heart of this shift. Our reviews are increasingly becoming a trusted source for AI assistants, with Trustpilot ranking as the fifth most cited page on the internet by ChatGPT in January 2026. Italy is one of our focus markets, and we're expanding our Mid-Market team to match that ambition. If you're looking for a challenge worth taking on, this is it: get Trustpilot in front of the brands shaping Italian digital commerce, own how we show up in this market, and be the face of Trustpilot on the stages, panels, and industry events where it counts. There's a whole market still to win, and you'd be at the front of it. What you'll be doing This is a full-cycle sales role. You will own your territory end to end: research it, plan it, work it, and close it. Our inbound engine will support you with qualified opportunities, but the majority of your pipeline will be self-sourced. If you want a seat where prospecting is treated as a craft, where methodology is taken seriously, and where you'll be surrounded by people who like to roll up their sleeves and work together, keep reading. Own your territory: Build and maintain a structured territory plan; segment your accounts, prioritise by potential, map the whitespace, and revisit it every quarter. Your patch, your strategy. Self-source your pipeline: Generate the majority of your opportunities yourself through multichannel outbound: cold calling, personalised email sequences, LinkedIn, events, referrals, and account-based plays on your top targets. Run the full sales cycle: From first touch to discovery, busine

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As AI reshapes how consumers search, discover, and choose brands, Trustpilot’s unique dataset of authentic human sentiment is becoming increasingly critical. We are uniquely positioned to define how trust and reputation function in an AI-driven digital economy and we’re building an inclusive environment where curious, ambitious people can do the best work of their careers. We’re expanding our Enterprise business across the Nordic region, and we’re looking for collaborative, forward-thinking professionals to help shape what’s next. You’ll work with some of the region’s leading brands at a moment when AI is fundamentally changing how reputation is built and how consumers make decisions, while helping businesses use authentic human sentiment to strengthen their visibility, credibility, and competitive position in the AI economy. As Enterprise Business Development Representative (EBDR), you will act as the strategic engine for our pipeline, working in close collaboration with our Senior Enterprise Sales Leaders to map major accounts, identify new verticals, and hunt for new business opportunities.This is a high-visibility role for ambitious professionals looking to master enterprise sales, with opportunities to advance into a closing Account Executive position. This role requires native-level Danish and strong professional English language skills. It is based in our Copenhagen office. What you’ll be doing: Identify, target, and map complex enterprise-level accounts, as well as strategically rework cold or existing accounts within your book of business finding multiple entry points into a given division or company. Research prospective companies

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! Are you an experienced commercial professional looking for an environment where your ideas matter, decisions move quickly, and your direct contribution makes a visible impact? We built Trustpilot to be that place. As AI reshapes how consumers search, discover, and choose brands, Trustpilot’s unique dataset of authentic human sentiment is becoming increasingly critical. We are uniquely positioned to define how trust and reputation function in an AI-driven digital economy and we’re building an inclusive environment where curious, ambitious people can do the best work of their careers. We’re expanding our Enterprise business across the Benelux region, and we’re looking for collaborative, forward-thinking professionals to help shape what’s next. You’ll work with some of the region’s leading brands at a moment when AI is fundamentally changing how reputation is built and how consumers make decisions, while helping businesses use authentic human sentiment to strengthen their visibility, credibility, and competitive position in the AI economy. If you’re energised by building new approaches, solving complex challenges, and seeing the tangible impact of your work, we’d love to hear from you. This role requires native-level Dutch and strong professional English language skills. It is based in our Amsterdam office. What you’ll be doing: Drive Portfolio Value: Manage a portfolio of Enterprise accounts across the Benelux region, owning customer retention, guiding successful renewals, and identifying growth opportunities through thoughtful account mapping. Partner for Success: Work in close partnership with dedicated Customer Success Managers (CSMs). While you

About the Team The ChatGPT organization at OpenAI supports our mission by bringing advanced AI capabilities to hundreds of millions of users worldwide. The Image Generation team is responsible for one of the fastest-growing experiences in ChatGPT, enabling users to create, edit, and transform images through natural language. Recent breakthroughs in multimodal AI have dramatically improved image quality, instruction following, editing precision, consistency, and text rendering. We're building the systems and experiences that turn these research advances into products used daily by creators, professionals, businesses, and consumers around the world. Our team sits at the intersection of research, product, design, and infrastructure. We work closely with model researchers, mobile engineers, frontend engineers, and platform teams to build intuitive experiences and scalable systems that power image generation at global scale. Whether users are creating marketing assets, visualizing ideas, editing photos, designing products, or simply exploring their creativity, our goal is to make visual creation feel as natural as having a conversation. About the Role We are looking for an experienced Full Stack Engineer to join the Image Generation team and help shape the future of AI-powered visual creation. In this role, you'll own features end-to-end across both frontend and backend systems, building the experiences that enable users to generate, edit, organize, and interact with images inside ChatGPT. You'll work across the entire stack—from highly interactive user interfaces and real-time workflows to backend services, APIs, orchestration systems, and data infrastructure. This role is ideal for engineers who enjoy moving fluidly between product development and systems engineering, collaborating closely with design, product, and research teams to rapidly bring new AI capabilities to users. You'll help define entirely new interaction paradigms as multimodal AI continues to evolve. In

About the Team The OpenAI Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve peoples’ lives. About the Role As a Software Engineer, Distributed Data Systems, you will design, build, and operate some of the largest distributed data systems in the world. You will be responsible for the end-to-end stack to deliver and consume top-quality data for robotics training at exabyte-scale. You’ll manage distributed data pipelines, collaborate closely with researchers to translate requirements into robust systems, and harden pipelines that serve as the backbone for OpenAI’s rapid iteration cycles. We’re looking for engineers who are detail-oriented, have strong experience with distributed systems, and excel at building reliable, large-scale systems in high-stakes environments. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Design, build, and maintain data infrastructure such as exabyte-scale distributed data processing, data selection, automated labeling, and training data loaders. Ensure our data platform can scale by orders of magnitude while remaining reliable and efficient. Partner with researchers to deeply understand requirements and translate them into production-ready systems. Harden, optimize, and maintain critical data infrastructure systems that power multimodal training and evaluation. Deliver the best possible data for training robotics models. You might thrive in this role if you: Have strong experience with distributed systems and large-scale infrastructure with a strong interest in data. Are detail-oriented a

Job Role : Telecaller Job Location : Goregaon, Mumbai Education : Graduation About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans. About the role: They will be responsible for collection targets of the assigned branches. They will be required to meet the target of the assigned product. Follow the legal guidelines for collection agencies & in-house collections. Expectations/ Requirements: 1. To achieve collection targets of the Respective Branch assigned. 2. Meeting the Target on the product assigned for Collections. 3. Ensuring legal guidelines are compiled for the entire collection structure in letter and sprits. 4. Ensure that the collection agencies and In-house collectors adhere to the legal guidelines provided by the law in force. 5. Ensure adherence to the Code of Conduct. 6. Continuously monitoring collection agencies and In-house collectors to identify fraudulent practices and ensure that no loss is incurred due to such activities. Superpowers/ Skills that will help you succeed in this role: 1. He or she should have more than 1 year of relevant experience in Collections role 2. Excellent Communication Skills 3. Negotiations skills - strong bias for driving results in a High performance environment 4. Strong Relationship and Leadership skills 5. Working Knowledge of Computers 6. Growth Mindset 7. Demonstrated success and achievement orientation. 8. Willingness to experiment and improve continuously Why join us: 1. A collaborative output driven progr

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans. About the role: Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance. Expectations/ Requirements: 1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. 2. Ensured documented feedback. 3. Ensure Adequate feet on Street availability/bucket wise /segment wise. 4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team. 5. Monitoring performance against set parameters and weekly review with Collection executives. 6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE. 7. Support Collection officers in legal /Police issues/Collection Activities. Superpowers/ Skills that will help you succeed in this role: 1. People Management Skills. 2. More than 8 years of relevant experience in Collections role. 3. Demonstrated Success and achievement orientation. 4. Excellent Communication Skills. 5. Negotiations skills - strong bias for driving results in a High performance environment. 6. Strong Relationship and Leadership skills. 7. Working Knowledge of Computers. Education: Graduation/ Post Graduation preferred. Why join us: We support our people by providing a range of flexible working options so they can w

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans. About the role: Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance. Expectations/ Requirements: 1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. 2. Ensured documented feedback. 3. Ensure Adequate feet on Street availability/bucket wise /segment wise. 4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team. 5. Monitoring performance against set parameters and weekly review with Collection executives. 6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE. 7. Support Collection officers in legal /Police issues/Collection Activities. Superpowers/ Skills that will help you succeed in this role: 1. People Management Skills. 2. More than 12+ years of relevant experience in Collections role. 3. Demonstrated Success and achievement orientation. 4. Excellent Communication Skills. 5. Negotiations skills - strong bias for driving results in a High performance environment. 6. Strong Relationship and Leadership skills. 7. Working Knowledge of Computers. Education: Graduation/ Post Graduation preferred.

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans. About the role: Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance. Expectations/ Requirements: 1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. 2. Ensured documented feedback. 3. Ensure Adequate feet on Street availability/bucket wise /segment wise. 4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team. 5. Monitoring performance against set parameters and weekly review with Collection executives. 6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE. 7. Support Collection officers in legal /Police issues/Collection Activities. Superpowers/ Skills that will help you succeed in this role: 1. People Management Skills. 2. More than 8 years of relevant experience in Collections role. 3. Demonstrated Success and achievement orientation. 4. Excellent Communication Skills. 5. Negotiations skills - strong bias for driving results in a High performance environment. 6. Strong Relationship and Leadership skills. 7. Working Knowledge of Computers. Education: Graduation/ Post Graduation preferred. Why join us: We support our people by providing a range of flexible working options so they can

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans. About the role: Lead the collections target and control collection flow for specified area. Expectations/ Requirements: 1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. 2. Ensured documented feedback. 3. Ensure Adequate feet on Street availability/bucket wise /segment wise. 4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team. 5. Monitoring performance against set parameters and weekly review with Collection executives. 6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE. 7. Support Collection officers in legal /Police issues/Collection Activities. Superpowers/ Skills that will help you succeed in this role: 1. People Management Skills. 2. More than 4+ years of relevant experience in Collections role. 3. Demonstrated Success and achievement orientation. 4. Excellent Communication Skills. 5. Negotiations skills - strong bias for driving results in a High performance environment. 6. Strong Relationship and Leadership skills. 7. Working Knowledge of Computers. Education: Graduation/ Post Graduation.

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans. About the role: Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance. Expectations/ Requirements: 1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. 2. Ensured documented feedback. 3. Ensure Adequate feet on Street availability/bucket wise /segment wise. 4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team. 5. Monitoring performance against set parameters and weekly review with Collection executives. 6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE. 7. Support Collection officers in legal /Police issues/Collection Activities. Superpowers/ Skills that will help you succeed in this role: 1. People Management Skills. 2. More than 4+ years of relevant experience in Collections role. 3. Demonstrated Success and achievement orientation. 4. Excellent Communication Skills. 5. Negotiations skills - strong bias for driving results in a High performance environment. 6. Strong Relationship and Leadership skills. 7. Working Knowledge of Computers. Education: Graduation/ Post Graduation preferred.

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans. About the role: Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance. Expectations/ Requirements: 1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. 2. Ensured documented feedback. 3. Ensure Adequate feet on Street availability/bucket wise /segment wise. 4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team. 5. Monitoring performance against set parameters and weekly review with Collection executives. 6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE. 7. Support Collection officers in legal /Police issues/Collection Activities. Superpowers/ Skills that will help you succeed in this role: 1. People Management Skills. 2. More than 5 years of relevant experience in Collections role. 3. Demonstrated Success and achievement orientation. 4. Excellent Communication Skills. 5. Negotiations skills - strong bias for driving results in a High performance environment. 6. Strong Relationship and Leadership skills. 7. Working Knowledge of Computers. Education: Graduation/ Post Graduation preferred. Why join us: We support our people by providing a range of flexible working options so they can

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans. About the role: Lead the collections target and control collection flow for specified area. Handle large team of collection officers, their productivity and performance. Expectations/ Requirements: 1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters. 2. Ensured documented feedback. 3. Ensure Adequate feet on Street availability/bucket wise /segment wise. 4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team. 5. Monitoring performance against set parameters and weekly review with Collection executives. 6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE. 7. Support Collection officers in legal /Police issues/Collection Activities. Superpowers/ Skills that will help you succeed in this role: 1. People Management Skills. 2. More than 4+ years of relevant experience in Collections role. 3. Demonstrated Success and achievement orientation. 4. Excellent Communication Skills. 5. Negotiations skills - strong bias for driving results in a High performance environment. 6. Strong Relationship and Leadership skills. 7. Working Knowledge of Computers. Education: Graduation/ Post Graduation preferred.

About Us:Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology About team : DevicesTech is a strategic and critical center of technology within the Paytm payments vertical that builds scalable payment solutions to offer a secure & seamless payment experience to millions of users with devices ranging from the versatile flagship devices - All-in-One POS and Soundbox to the small yet powerful - Linux POS. The EDC machines accept all payment methods(All debit and credit cards, Paytm wallet, net-banking, All UPI apps) using our range of Paytm devices. The IoT devices support innovative payment workflows to prevent frauds and increase overall engagement of the merchants and consumers. Millions of devices are deployed in the country from large store chains to smaller merchants with an aggressive market focus accomplishing very fast growth. This scale is made possible with the underlying core technology platform built by the Devices Tech team that is scalable with robust security and a highly accurate transactional system with safe money movement. The Devices Tech builds and owns a mix blend of EDC and IoT(Internet of Things) middleware services powered by several Java microservices, mix of Sql and NoSql databases, distributed architecture on cloud with many AWS managed and self manages tools and services, and inhouse devices SDKs built by our Android and Embedded System team. About the Role: We are looking for a highly analytical and business-oriented Subscription Growth Manager to drive recurring revenue, retention, collections, renewals, and merchant lifecycle management for the Soundbox subscription business. The role will be responsible for owning subscription revenue performa