Content Jobs

About Bolna Bolna is a YC-backed voice AI orchestration platform built for the Indian market—powering multilingual, vernacular voice agents across Hindi, Hinglish, Tamil, and 10+ languages at sub-500ms latency across collections, recruitment, sales, and e-commerce use cases. We are an orchestration layer, not a model company: our moat is outcome-labelled vernacular data, rigorous evaluation infrastructure, and a growing taxonomy of how Indian enterprise voice AI fails in production. Why This Role Exists Product decisions at Bolna increasingly hinge on rigorous, code-mixed-aware data analysis—and not just one kind. On one side, there is model and evaluation rigor: LLM benchmarking for post-call intelligence, ASR/WER evaluation, inter-rater reliability on human-labelled calls, and routing and latency economics. On the other, there is product and growth insight: understanding where self-serve users drop off in their journey, what patterns emerge across lakhs of monthly calls, and which use cases and configurations are actually working. Both currently sit with the Head of Product alongside strategy and roadmap ownership. We need a dedicated analyst to own the execution and recurring cadence across both-freeing product leadership to act on findings rather than produce them. What You’ll Do Model and Evaluation Analysis LLM and model benchmarking: Run structured comparisons across model providers such as Sarvam, DeepSeek, Gemini, and Claude variants for tasks including post-call extraction and LLM-as-judge scoring. Evaluate cost, accuracy, fill rate, and TTR, with particular attention to Hinglish and code-mixed content. Evaluation infrastructure: Build and maintain LLM-as-judge pipelines using tools such as DeepEval, design and track evaluation metrics, and run inter-rater reliability analysis such as Krippendorff’s alpha across human call reviewers. Golden dataset creation: Support the construction of golden datasets for ASR and transcript labelling, including flagging co

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role Writer is the enterprise AI platform for agentic work, purpose-built for the Fortune 500 — and our platform is expanding fast. As a product marketing lead, you'll own the go-to-market strategy for new products and features in our Core app, helping prospects understand how WRITER empowers marketing and sales teams to transform their work, and driving new feature adoption among current customers. You'll sit at the intersection of product, sales, and marketing — translating complex platform capabilities into crisp messaging that resonates with enterprise buyers. 🦸🏻‍♀️ What you’ll do Own end-to-end product marketing for WRITER Agent and other key features of our core app, including positioning, messaging, launch strategy, and competitive differentiation – translating new agentic capabilities into clear enterprise value Partner with product, demand generation, content, comms, and customer marketing teams to drive go-to-market for product and feature launches Trans

Yext (NYSE: YEXT) is the enterprise agentic marketing platform. Built on the world's most comprehensive structured data platform for local businesses, Yext gives brands and their partners the visibility intelligence to win every moment of discovery – across AI and traditional search. Yext's API-first architecture connects structured data to APIs, MCP servers, and generative interfaces, so partners and developers can build purpose-built experiences on the same infrastructure powering Yext's own products. Thousands of brands and digital marketing partners in financial services, healthcare, retail, hospitality, and food rely on Yext to manage, measure, and optimize visibility at scale. For more information, visit yext.com . At Yext, Product Engineering builds and evolves the technology behind our products and services. We’re looking for software engineers who want to solve meaningful technical problems, contribute to systems at scale, and help shape what we build next. We work in an agile environment with two-week sprints and regular demos that keep teams aligned and give engineers clear visibility into the impact of their work. From day one, you’ll contribute directly to the codebase and collaborate with experienced engineers from a wide range of leading universities and technology companies. We are looking for an engineer to join Team Watson , which owns and develops the systems that power Yext Search and Yext Chat. The team builds the indexing, retrieval, and serving technology that enables brands to deliver fast, relevant answers across their websites and digital experiences. Yext Search handles more than 50 million requests each month, serving users around the world in over a dozen languages. Watson also brings these search and retrieval capabilities to Yext Chat, helping conversational experiences generate useful answers grounded in trusted customer content. Because Watson’s systems serve real-time, customer-facing experiences at a global scale, engineers o

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About the Role We are looking for a commercially minded Ecommerce Executive to join our Ecommerce & Marketing team. You will play a central role in the day-to-day operational delivery of DTC ecommerce activity across a portfolio of client accounts, taking ownership of on-site execution, performance analysis, email campaign delivery, and client ticket management. This is a hands-on, fast-paced role that sits at the heart of our ecommerce operations. You will need strong commercial acumen, an eye for detail, and the confidence to work across multiple platforms - including THG Ingenuity's proprietary tech stack, and our CRM tooling. Key Responsibilities Ecommerce Performance & Data Analysis Monitor and analyse DTC ecommerce performance including traffic, conversion funnels, revenue, and AOV Build and maintain regular performance reports, translating data into clear, actionable insights Conduct on-site analysis to identify opportunities to improve the customer journey and conversion rate Support A/B testing initiatives and document findings On-Site Management — THG Ingenuity & Shopify Execute on-site changes across THG Ingenuity's ecommerce platform and Shopify, including product uploads, content edits, promotional mechanics, and navigation updates Manage asset optimisations such as updating banner messaging, imagery, and promotional content Maintain site accuracy and consistency across all product, category, a

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Team: Search & Social (Commerce Division), THG Ingenuity Introduction THG Ingenuity is a leading ecommerce and technology business, powering some of the world's most recognised brands. Our Search & Social team sits within the wider Commerce division, operating at the intersection of ecommerce, marketing, and commercial strategy. Alongside our Content and Paid Media teams, we connect brands with customers through world-class organic and paid search strategies. We're looking for an ambitious, detail-oriented graduate to join our team and help shape the future of search. This is an excellent opportunity for someone with a passion for SEO to build a career at the forefront of digital marketing, working on Generative Engine Optimization (GEO) and AI-driven search within a fast-paced, high-growth environment. Success in this role requires a deep curiosity for search engine algorithms, strong analytical skills, commercial awareness, and the ability to build positive relationships with internal teams (like eCommerce, Paid Media, and project management) and external brand clients. The Role As an SEO & GEO Executive, you will support the planning, execution, optimisation, and reporting of organic search campaigns across multiple brands. You will work to grow organic visibility, traffic, and revenue, ensuring our clients dominate the search engine results pages (SERPs). You'll work in close partnership with our Paid Media team to ensure our organic and paid search strategies are fully aligned. Y

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Ready to shape the future of play? At Hasbro, we entertain and connect generations through storytelling and play. We’re looking for a curious, analytical, and driven Associate Brand Manager to help lead iconic brands — translating consumer and shopper insight into line plans and products kids ask for by name. You’ll work alongside designers, engineers, franchise managers, and licensees to bring new play experiences to life across global markets, partnering closely with regional marketing, demand planning, packaging, and sourcing teams. You’ll be the voice of the consumer throughout — using research and competitive analysis to shape strategy and translating data into stories that move the business. The Preschool & Fashion Team works on brands like Peppa, Potato Head, Baby Alive and Furby! Effective from the date that Hasbro opens its new Boston location, this position will be on-site Tuesday-Thursday at Hasbro's new HQ location in Boston, MA. In the interim, this position will be onsite Tuesday-Thursday at Hasbro's HQ in Pawtucket, RI or at Hasbro's temporary location in Boston, MA. A Day in the Life as an Associate Brand Manager: Business Management Analysis on POS, share, and inventory tracking (Circana or equivalent); forecast inputs P&L stewardship at the item and line level — cost, margin, pricing, and promotional plans Business reviews, retailer line-review content, and the annual brand planning cycle Detailed work in P2M Development System and dashboards Product Development Line plan and range architecture: what to m

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. About the Role NYT Wirecutter is looking for a Senior Manager, Revenue Analytics to power our business strategy. Your core mandate is to increase audience monetization across our primary businesses—Affiliate, Advertising, and E-commerce—ensuring we preserve long-term audience trust. As a player-coach role, you will lead a team of analysts and partner closely with Revenue, Product, and Marketing leads to establish KPIs, run conversion experiments, and build attribution frameworks that scale revenue. You will report to the Executive Director, Data Analytics. Responsibilities You will lead, mentor, and onboard a team of two direct reports, nurturing their career growth You will analyze affiliate revenue drivers (e.g., merchant commissions, EPC, conversion rates, and partner yield) across all content touch points. You will be the analytics lead for the newly launched Wirecutter Store, reporting on unit economics, merchandise performance, cart funnel analytics, order value (AOV), and customer acquisition/repeat purchase metrics You will partner with Ad Ops and Advertising teams to track ad yield (RPM, eCPM), fill rates, and ad unit viewability, balancing display and custom content revenue against user experience and page speed You will evaluate trade-offs between affiliate links, ad placements, and Wirecutter Store product placements on site, creating a holistic monetization framework to maximize total revenue per user. You will lead recur

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. NYT Cooking is looking for a Social Media Editor with strong writing skills, sharp strategic instincts, an eye for visuals and a love of food to join our interdisciplinary, fast-growing team. You will be the day-to-day voice of NYT Cooking across our most visible social platforms, including Instagram, TikTok, Facebook and more. You will own the daily execution of our social strategy, building and publishing a high volume of engaging feed posts, Reels and TikToks. You will pair food photography and video with sharp, compelling copy that inspires people to cook and ultimately drives audiences to the NYT Cooking app, website, newsletter and other properties. This is an in-office position based in New York City and includes regular attendance in the office four days each week. Responsibilities: Build, schedule and publish a high volume of daily content, including 6-10 Instagram feed posts and 3-5 short-form videos (Reels, TikToks). Write sharp, engaging captions and on-screen text. Workshop headlines and copy with senior editors to ensure everything published reflects the smart, accessible and entertaining voice of NYT Cooking. Select, crop, and optimize food photography for social feeds. Add text, graphics and layout elements to posts using design platforms like Figma. Optimize videos for social publication by adding text, closed captions and music/audio. Be an expert on the competitive landscape: Keep a constant pulse on culture, trends and em

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a significant amount of work ahead. This is an opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships, we offer customized, strategic consultation and proactively identify opportunities to help businesses deliver more value to their customers, optimize their technical operations, and accelerate global growth with Stripe. What you’ll do Strategically support Stripe’s largest and most complex users. Responsibilities Provide a Gold Standard Experience to key stakeholders at your assigned accounts. Work with the broader Operations team to share current-state context, resources, and knowledge that support a Gold Standard Experience across teams that interact directly with users through support channels, external documentation, product feedback, and product development. Build long-term user relationships that increase loyalty to Stripe and its products. Work cross-functionally, both internally and within users’ organizations, to provide and implement operational solutions across areas including fraud and disputes, declines, product adoption, and global expansion. Partner with Account Management and other user-facing teams as part of a broader effort to support Stripe users. Lead user-facing meetings in person and by video. Contribute to the continued design of this support offering. Create user-facing content that provides long-term solutions. Who you are We're looking for someone who meets the minimum requirements for the role. If you mee

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary We are looking for a ServiceNow HRSD, Employee Center Pro and Knowledge expert to join our HR Colleague Experience Team. We’re seeking an experienced and motivated individual who is ready to take on the challenge of supporting HR business operations by providing optimal and scalable technology solutions. This person will be responsible for ServiceNow HR Services meeting the needs of Colleagues, HR Agents, and HR Business stakeholders. The ideal candidate will possess a combination of functional and technical expertise, as well as a demonstrated ability to work collaboratively with both technical and non-technical partners. This role is responsible for driving product roadmap and prioritization of HR shared services, content and intranet experiences. Responsibilities: Collaborate with business and technical partners to support the HRSD functional areas and roadmap, including colleague portal and HR Knowledge Management. Work closely with business leaders and stakeholders to develop vision, goals and roadmap for the Product. Maintain clear and up to date list of key deliverables and timelines, develop plans to achieve those targets and proactively communicate progress to a variety of stakeholders. Ensure that the delivered product meets or exceeds the business' needs and business objectives. Responsible for tim

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. • Identify, diagnose and resolve assembly process related problems • Coordinate and execute process, equipment and material evaluation / optimization initiatives and implement changes at process step • Lead / participate in continuous yield improvement and cost reduction activities • Validate and fan out new process baseline qualified, including new process, tools and/or materials for new product introduction • Support SPC/FDC/RMS/APC • Support site to site portability • Manage / audit material suppliers to achieve quality, cost and risk management objectives • Support internal and external audits AI Relevant Job Responsibilities: - Integrates AI-assisted tools and insights into daily work to improve efficiency, quality, or effectiveness, exercising sound judgment and complying with organizational standards and legal requirements. - Contributes to a culture of continuous improvement by identifying, testing, and sharing AI-enabled enhancements within one’s scope of work. - Ability to apply baseline digital fluency and role ‑ appropriate AI literacy to use AI ‑ enabled tools responsibly and effectively for research, analysis, content creation, problem ‑ solving, operational tasks, and achieving business About Micron Technology, Inc. We are an industry leader in innovativ

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Job Responsibilities This role is vital to ensuring the safety and efficiency of our operations. As an Emergency Response Center (ERC) Engineer, you will work closely with our esteemed EHS Taichung team and be assigned to specific functions based on your expertise. Your work location will be determined by operational needs, with potential assignments in Taichung Conduct safety and environmental inspections and audits within the factory area. Inspect high-risk work activities, including confined space entries, elevated work, and hot work. Monitor SCADA systems, fire broadcast systems, and CCTV systems. Assist with external audits conducted by CTSP, EPB, and other agencies during nights or holidays. Respond to and notify teams of abnormal events using the OMT abnormal SMS system. Guide emergency response initiatives during natural disasters such as earthquakes and typhoons. Coordinate and complete annual evacuation drills and department-specific emergency response drills. Develop and implement ERT training plans, including new and refresher training. Provide fire safety education and training for new colleagues. Manage Business Continuity Management (CM/BCM) projects. Prepare and present content for executive safety committee meetings. Perform maintenance inspections of emergency response equipment. Complete corporate projects as assigned by supervisors. AI Proficiency Requirement: De

Senior DevSecOps Software Engineer Company: The Boeing Company The Boeing Company has an exciting opportunity for a Senior DevSecOps Software Engineer to support the ADaPS organization in Huntsville, AL. ADaPS (an organization of over 100 software engineers) supports programs across the entire portfolio of Boeing products including Space Launch Systems (SLS) Upper Stage, Satellite Efforts, and Advanced Missile Defense efforts including Patriot Advanced Capability (PAC3). ADaPS specializes in implementing rapid prototyping and development programs using small, adaptable agile teams. Position Responsibilities: Oversees establishment and maintenance of modern software development environments, with formalized processes for development, implementation, integration, testing, documenting, and deploying software changes Works collaboratively with software engineering teams to deploy and operate systems Oversees development and maintenance of continuous integration / continuous delivery (CI/CD) pipelines Oversees automation and streamlining of operations and processes that support software testing, including script development as needed Builds and maintains tools for deployment, monitoring, and operations Communicates technical content to stakeholders Analyzes, plans, and executes mitigation strategies to prevent potential security risks, threats, and vulnerabilities Troubleshoots and resolves issues in development, testing, and production environments Supports software development and testing operations. Performs software research and trade studies Security Clearance: This position requires the ability to obtain a U.S. Se

Experienced Embedded Software Engineer Company: The Boeing Company The Boeing Company has an exciting opportunity for an Experienced Embedded Software Engineer to support the ADaPS organization in Huntsville, AL. ADaPS (an organization of over 100 software engineers) supports programs across the entire portfolio of Boeing products including Space Launch Systems (SLS) Upper Stage, Satellite Efforts, and Advanced Missile Defense efforts including Patriot Advanced Capability (PAC3). ADaPS specializes in implementing rapid prototyping and development programs using small, adaptable agile teams. Position Responsibilities: Develops and maintains tactical software for the PAC3 RF Seeker system Develops, analyzes, and tests software requirements, algorithms, and designs Develops, maintains, executes, and documents software tests to verify software system requirements. Supports software project management Establishes and maintains a modern software development environment, with formalized processes for development, implementation, integration, testing, documenting, and deploying software changes Communicates technical content to stakeholders Develops and deploys processes and tools Tracks and evaluates software team and supplier performance to ensure product and process conformance to project plans and industry standards Performs software research and trade studies. Troubleshoots software issues Assists in leading and mentoring junior software engineers Security Clearance: This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.

InMobi (Corporate) InMobi Group is a global technology company shaping the future of agentic commerce and advertising. Through its ecosystem of businesses — including InMobi Advertising and flagship consumer platform Glance — InMobi leverages data, machine learning, and generative AI to help brands reach audiences more precisely and consumers discover products more intuitively. Glance, which is pioneering new models of agentic commerce, is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. InMobi Advertising InMobi Advertising, part of global technology company InMobi, is an agentic advertising platform helping brands and merchants achieve their business outcomes. Through its proprietary intelligence, AI-led solutions, and vast consumer reach — including flagship consumer platform Glance — InMobi Advertising delivers the omnichannel performance defining what's next in advertising and commerce. Glance is owned and operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of InMobi Pte. Ltd. To learn more, visit advertising.inmobi.com. Glance Glance is an intelligent shopping agent, redefining the commerce experience. Powered by proprietary agentic intelligence and generative AI, Glance delivers a hyper-personalized consumer experience across mobile and TV — shaping the new era of shopping. Glance is operated by Glance InMobi Pte. Ltd., a non-consolidated subsidiary of global technology leader InMobi, and is backed by Mithril Capital, Google and Jio Platforms. To learn more, visit glance.com. Who are we and What do we do? InMobi Group’s mission is to power intelligent, mobile-first experiences for enterprises and consumers. Its businesses across advertising, marketing, data and content platforms are shaping consumer experience in a world of connected devices. InMobi Group has been recognized on both the 2018 and 2019 CNBC Disruptor 50 list and as one of Fast Company’s 2018 World’