Content Support Engineer Jobs

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're looking for a Brand Designer who can establish a clear visual direction for product storytelling and drive it through to execution: someone with a narrative mindset expressed visually, who can turn complex product strategy and feature detail into a story people actually feel for major product launches. You'll partner closely with product marketing, strategists, copywriters, designers, product designers, and motion designers to create storyboards, styleframes, and visual directions that translate product strategy and features into captivating stories across launches and key product moments. This role is ideal for a designer who thinks in stories, loves the intersection of design and motion, and wants to shape how Figma's product shows up in the world, with clarity, emotion, and craft. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Turn product strategy, market context, and feature complexity into storyboards and styleframes that carry the launch story Partner with copywriters, designers, motion designers, strategists, and producers to build narrative-driven assets across launches Help evolve Figma's visual storytelling system and apply it consistently Own visual direction on launch storytelling projects from early concepting to final delivery Push new visual formats and directions; don't just execute the existing playbook We'd love to hear from you if you have: A portfolio that shows strong visual point-of-view ca

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview As an Enterprise Sales Manager you will own a portfolio of mid-market and enterprise grocery retailers and co-pilot the end-to-end commercial strategy for Storefront Pro adoption. Alongside cross-functional Business Development retail account owners, you'll be collaborating on new logo acquisition within the context of Storefront Pro. Core to this role is the ability to navigate a complex SaaS sale with integrated components across Fulfillment, Order Management (FoodStorm), Carrot Ads, and more. You’ll be responsible for building executive relationships, shaping retailer-specific value propositions, and closing complex, multi-stakeholder deals. Your ability to structure deals that drive durable, mutual value is critical. Other internal collaboration partners include Product, Strategic Finance, Legal and Connected Stores Strategy & Planning. This

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart’s Commercial Scaled Intelligence (CSI) team is an AI-first group focused on turning data into action—building products that drive revenue growth, operational efficiency, and better outcomes for our customers, shoppers, retailers, brands, and partners. As the Ads AI Analytics Lead, you will own the intelligence behind our Ads agents. You’ll design the semantic and context layer for advertising, and build production-grade agents that analyze campaigns, diagnose performance, and recommend actions that improve ROAS, pacing, and partner outcomes. You will collaborate closely with Ads GTM, Product, Data Science, and Engineering to ship vertical agents with measurable lift. This seat is uniquely high-impact: the tools you build are used daily by Sales, Brand Partnerships, and Ads teams, including a sales tool used by approximately 265 sellers. Yo

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview As an Enterprise Sales Manager you will own a portfolio of mid-market and enterprise grocery retailers and co-pilot the end-to-end commercial strategy for Storefront Pro adoption. Alongside cross-functional Business Development retail account owners, you'll be collaborating on new logo acquisition within the context of Storefront Pro. Core to this role is the ability to navigate a complex SaaS sale with integrated components across Fulfillment, Order Management (FoodStorm), Carrot Ads, and more. You’ll be responsible for building executive relationships, shaping retailer-specific value propositions, and closing complex, multi-stakeholder deals. Your ability to structure deals that drive durable, mutual value is critical. Other internal collaboration partners include Product, Strategic Finance, Legal and Connected Stores Strategy & Planning. This

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview The Commercial Scaled Intelligence (CSI) team is an AI-first team dedicated to delivering actionable commercial insights and scalable automation to drive revenue growth and operational efficiency across the company. The team focuses on intelligence generation, predictive analytics, and workflow automation to enable data-driven decision-making and optimize commercial performance. As an Ads AI Analytics Lead II, you will own the intelligence behind our Ads agents. You will design the Ads semantic/context layer and build vertical AI agents that analyze campaigns, diagnose performance, and recommend actions that improve ROAS, pacing, and partner outcomes. You will partner with Ads GTM, Product, Data Science, and Engineering to ship production agents with measurable lift. About the Job Define Ads ontologies and metrics for campaigns, budgets, bids

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We're hiring a Group Product Manager to lead the Compliance Agent Experience product team within our EAA organization. This team builds the internal tooling and AI-powered investigation experiences used by Compliance Operations to execute Coinbase's financial crime programs, including AML Transaction Monitoring, KYC, Enhanced Due Diligence, and Sanctions/Screening. You'll own the automation-first roadmap that enables investigators to triage alerts, assess risk, and document decisions faster and more accurately, so humans focus on high-judgment work while the platform handles repeatable tasks at scale. What you'll do: Own the Compliance Agent Experience product area end-to-end, from vision and strategy through execution, covering AML/TMS, KYC, EDD, and Sanctions/Screening investigation surfaces. Drive a multi-year roadmap for AI-assisted, human-in-the-loop investigation workflows that measurably reduce cycle time, improve decision quality, and increase automation adoption. Lead build-vs-buy and vendor strategy for investigation enablement (OSINT, case enrichment, LLM tooling), including evaluations and RFPs in partnership with Compliance, Legal, Security, and Procurement. Partner with Engineering, Data Science/ML, Compliance Program owners, and CX Operations to deliver integrated tooling that reduces context-switching and improves end-to-end investigation throughput.

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Strategic Program Lead on the International CX Strategic Programs team within the Customer Experience org, you'll ensure customer experiences are globally relevant, locally compliant, and regionally optimized across APAC, EMEA, and the Americas. You'll work horizontally across product domains and with regional partners to adapt, localize, and scale initiatives, bringing the CX perspective into launch planning so regional customers are never an afterthought. What you’ll do: Own regional launch readiness by ensuring every product or policy launch is adapted for local markets, including language, payment methods, regulatory coverage, and agent enablement. Surface and prioritize region-specific friction by monitoring emerging issues and themes, elevating local trust-breaking patterns to Program Managers and Product teams with clear paths to resolution. Adapt global programs for local context by partnering with Program Managers and Product teams to customize policies, workflows, and automation where regulatory requirements or cultural behaviors differ. Partner with regional CX, Ops, Risk, and Compliance leads to align on local experience quality, legal requirements, and proactive mitigation of market-specific risks, including producing monthly SLA reports for regulated entities. Represent regional customers in global forums, ensuring roadmap discussions,

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Software Engineer on the Blockchain Networks team within the Platform group, you'll build the critical infrastructure that integrates blockchain protocols with Coinbase's internal services for new assets, stablecoins, and staking. This team translates complex blockchain operations and state machines into simple, reliable APIs that product teams across Coinbase depend on. You'll own multi-quarter technical initiatives and ship platform primitives that directly improve the latency, reliability, and cost of our crypto stack. What you'll do: Own the design and delivery of blockchain network infrastructure that abstracts blockchain complexity into reliable, platform APIs Lead multi-quarter initiatives including new chain integrations, re-architecture efforts, and data migrations that improve system latency, reliability, and cost Define and maintain APIs, SLOs, and observability for the systems you build, including on-call ownership Partner with product and platform teams to establish data contracts and ship SDKs and platform primitives that drive adoption across Coinbase Build deep technical context across multiple top blockchain protocols (e.g., Bitcoin, Ethereum) and apply that knowledge to simplify cross-chain operations Required Skills and Experience: 5+ years of software engineering experience, with demonstrated ownership of production services in a servi

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. As an Applied Scientist specializing in Machine Learning and Operations Research on this team, you will develop mathematical models and launch algorithms that power these key pricing and ETA decisions. You will leverage your skills to build ML and optimization models and productionalize pipelines that can scale to millions of calls per day while solving critical business problems that have a big impact on the marketplace and rider experience. You will get exposure to a diverse set of real-world problems across optimization, prediction, machine learning, and inference and collaborate closely with teammates and stakeholders across Pricing, from Product Managers to Engineers and Analysts. We are looking for someone who is excited about working in a fast-paced, innovative, and impactful environment, and is adept at balancing complexity and efficiency to translate real world business problems into reliable solutions, systems and decision frameworks. Responsibilities Partner with Data Scientists, Engineers, Product Managers, and Business Partners to frame problems mathematically and within the business context Write production quality code. Design, build and deploy production-grade ML and Optimization models. Able to build custom methods and tooling beyond off-the-shelf libraries. Perform data analysis and build proof-of-concepts to explore and propose ML and Optimization solutions to both new and existing problems. Evaluate machine learning systems against business goals. Collaborate with Engineers to implement algorithms in live systems and ensure the robustness of the systems Establish metrics and development measurement methodologies to monitor the health of our products, as well as the impacts on user and marketplace outcomes Drive collaboration and coordination with cross-functional teams

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Pricing team is a centerpiece of Lyft’s marketplace, determining prices for all rideshare products and supporting new initiatives. Dynamic Pricing & Offer Selection sits at the heart of Pricing, focused on determining optimal prices and ETAs in real-time and balancing supply and demand for our two-sided marketplace to drive both short-term and long-term conversion and retention. As an Applied Scientist specializing in Machine Learning and Operations Research on this team, you will develop mathematical models and launch algorithms that power these key pricing and ETA decisions. You will leverage your skills to build ML and optimization models and productionalize pipelines that can scale to millions of calls per day while solving critical business problems that have a big impact on the marketplace and rider experience. You will get exposure to a diverse set of real-world problems across optimization, prediction, machine learning, and inference and collaborate closely with teammates and stakeholders across Pricing, from Product Managers to Engineers and Analysts. We are looking for someone who is excited about working in a fast-paced, innovative, and impactful environment, and is adept at balancing complexity and efficiency to translate real world business problems into reliable solutions, systems and decision frameworks. Responsibilities Partner with Data Scientists, Engineers, Product Managers, and Business Partners to frame problems mathematically and within the business context Write production quality code. Design, build and deploy production-grade ML and Optimization models. Able to build custom methods and tooling beyond off-the-shelf libraries. Perform data analysis and build proof-of-concepts to explore and propose ML and Optimization solutions to both new and existing problems.&n

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Data is at the heart of Lyft Business's products and decision-making. We're looking to hire a Data Analyst to build the tools and analytics that drive revenue for the sales organization behind Lyft's B2B portfolio — a multi-billion-dollar book of business spanning healthcare, business travel, corporate commute, automotive, and transit. This team has real say in what gets built. You will be the analytical partner to our Sales and account teams — someone who can translate findings into a clear narrative for both technical and non-technical audiences. Responsibilities: Build the tools and analytics sales leaders use to grow their accounts — pacing views, account-health signals, territory and segment views that change what a rep or manager does next Field requests from Sales, Product, Finance, Legal, leadership, and external stakeholders, and decide what's worth building, what's worth a sharp piece of analysis, and what's out of scope Build and maintain production data pipelines, and automate recurring workflows, with documentation and validation clear enough that a teammate — or an AI agent — can use them without asking you first Define what the team's core metrics mean and where they live, so every dashboard, report, and tool returns the same answer to the same question Contribute to the internal tools and semantic layer — prompts, context, and guardrails — that let stakeholders query B2B data in natural language and trust what comes back Translate insights into a cohesive narrative and present technical findings to senior leadership and non-technical audiences Experience: Degree (or related work experience) with a focus in analytics, statistics, economics, computer science, or other quantitative fields 3+ years of experience in a data analytics or business intelligence role, ideally supporting a sales

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Data is at the heart of Lyft Business's products and decision-making. We're looking to hire a Data Analyst to build the tools and analytics that drive revenue for the sales organization behind Lyft's B2B portfolio — a multi-billion-dollar book of business spanning healthcare, business travel, corporate commute, automotive, and transit. This team has real say in what gets built. You will be the analytical partner to our Sales and account teams — someone who can translate findings into a clear narrative for both technical and non-technical audiences. Responsibilities: Build the tools and analytics sales leaders use to grow their accounts — pacing views, account-health signals, territory and segment views that change what a rep or manager does next Field requests from Sales, Product, Finance, Legal, leadership, and external stakeholders, and decide what's worth building, what's worth a sharp piece of analysis, and what's out of scope Build and maintain production data pipelines, and automate recurring workflows, with documentation and validation clear enough that a teammate — or an AI agent — can use them without asking you first Define what the team's core metrics mean and where they live, so every dashboard, report, and tool returns the same answer to the same question Contribute to the internal tools and semantic layer — prompts, context, and guardrails — that let stakeholders query B2B data in natural language and trust what comes back Translate insights into a cohesive narrative and present technical findings to senior leadership and non-technical audiences Experience: Degree (or related work experience) with a focus in analytics, statistics, economics, computer science, or other quantitative fields 3+ years of experience in a data analytics or business intelligence role, ideally supporting a sales

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Pricing team is a centerpiece of Lyft’s marketplace, determining prices for all rideshare products and supporting new initiatives. Dynamic Pricing & Offer Selection sits at the heart of Pricing, focused on determining optimal prices and ETAs in real-time and balancing supply and demand for our two-sided marketplace to drive both short-term and long-term conversion and retention. As an Applied Scientist specializing in Machine Learning and Operations Research on this team, you will develop mathematical models and launch algorithms that power these key pricing and ETA decisions. You will leverage your skills to build ML and optimization models and productionalize pipelines that can scale to millions of calls per day while solving critical business problems that have a big impact on the marketplace and rider experience. You will get exposure to a diverse set of real-world problems across optimization, prediction, machine learning, and inference and collaborate closely with teammates and stakeholders across Pricing, from Product Managers to Engineers and Analysts. We are looking for someone who is excited about working in a fast-paced, innovative, and impactful environment, and is adept at balancing complexity and efficiency to translate real world business problems into reliable solutions, systems and decision frameworks. Responsibilities Partner with Data Scientists, Engineers, Product Managers, and Business Partners to frame problems mathematically and within the business context Write production quality code. Design, build and deploy production-grade ML and Optimization models. Able to build custom methods and tooling beyond off-the-shelf libraries. Perform data analysis and build proof-of-concepts to explore and propose ML and Optimization solutions to both new and existing problems.&n

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Relevance & Personalization (R&P) team is Airbnb's matching intelligence engine — a talented team of ML engineers, applied researchers, and technical program managers who connect guests to the right listings across every surface and help hosts compete and thrive in our marketplace. We work at the intersection of search ranking, recommendations, personalization, and generative AI, and we're building toward a future where Airbnb feels less like a search engine and more like a knowledgeable travel companion that understands your needs across your entire trip journey. The Difference You Will Make: As Product Manager for Relevance & Personalization, you will help set the strategy and drive execution for some of Airbnb's highest-leverage AI systems. You'll own the roadmap and shape how personalization works across the guest journey, and help define how we close the feedback loop for hosts. You'll partner with engineers, researchers, designers, and cross-functional teams to ship systems that directly drive bookings, guest satisfaction, and host success — at global scale. A Typical Day: Define and drive the roadmap for Airbnb's relevance and personalization platform — from natural language query understanding to multi-turn, context-aware discovery experiences Make prioritization calls that balance multiple competing objectives: guest experience, host success, revenue, fairness, and marketplace health Partner with ML engineers and applied researchers to shape model strategy, evaluation frameworks, and experimentation design Align cross-functional partners — Guest, Host,

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Difference You Will Make: Airbnb is entering a new era—reimagining how fraud, safety, and quality are measured, protected, and elevated across the digital landscape. Reporting to the Director of Advanced Analytics, Fraud & Safety, you will lead a dispersed team of ~8 advanced analysts tasked with turning safety measurement into governed, self-serve decision systems for Policy, Ops, Legal, Product, and Engineering. You will be a pivotal leader safeguarding Airbnb’s global community. You’ll steer a multidisciplinary team that designs, delivers, and scales state-of-the-art analytics for: Safety (physical & digital) Connected-account & circumvention detection Privacy protection & risk management This role isn’t just about reporting what happened; it’s about building the systems that help Airbnb see around corners. You will democratize data access, build always-on scenario simulators for fraud and safety, and turn incident impacts into seamless signals for continuous improvement. Your insights and systems will empower every stakeholder—from legal to operations, policy to product—to make bold, data-driven, and context-aware decisions in real time. A Typical Day: Own end-to-end analytical workflows for platform safety controls: data ingestion, feature engineering, modeling, experimentation, and visualization. A core mandate is to co-own and drive the enterprise-wide “Safety Single Source of Truth” (SSoT) strategy —a unified, structured data asset and taxonomy that underpins decision-making across Product, Operations, Policy, and Legal. Ensure metrics are future-proof, privacy-compliant, and g