Content Support Engineer Jobs

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Cortex Apps team is building the future of AI for enterprise data. This role focuses on the backend infrastructure that powers our flagship products like Snowflake Intelligence , Cortex Agents and Search making agentic AI fast, reliable, scalable and secure at the enterprise level. You won’t just be using AI tools; you will be building the high-performance systems that orchestrate them. You’ll own and influence the architecture for agent execution environments, high-throughput context retrieval, or the ecosystem that allows our customers to iterate and launch agents in production. What you will do in this role: Architect Agentic Runtimes: Build and scale the orchestration engines that execute complex agentic workflows, ensuring low-latency tool execution and robust state management. Scale Context Engineering Infra: Design high-performance systems for RAG (Retrieval-Augmented Generation), including vector database integration, scalable and efficient search indexing, query processing, and result ranking, semantic caching, and automated metadata extraction. Build the "Evals Engine": Develop the automated infrastructure required to run massive-scale golden set simulations, error analysis pipelines, and "hillclimbing" experiments. Productionize AI Workflows: Collaborate with

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is about empowering enterprises to achieve their full potential, and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology, and careers, to the next level. About the Role The Cortex Code team is building the future of coding agents for working with data. See our flagship product in action: Cortex Code in Action: Live Demos + AMA . Your work will directly impact how developers and businesses build with data. You'll own the full AI engineering lifecycle: design, prompt/tool engineering, evals, deployment, measurement, and optimization. You'll work with a small, high-powered modeling and infrastructure team. What you will do in this role: Own features end-to-end for Snowflake Cortex Code products. Build agentic workflows, coding harnesses, evaluation pipelines. Build enterprise-grade context engineering: function calling, tool schemas, guardrails, agent teams, and verification/repair. Partner with product and infra: translate customer problems into products and experiments. Collaborate with infrastructure teams to productionize improvements. Work with an elite team of engineers towards building great products Requirements: Bachelor’s degree in Computer Scienc

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for a Partner Solution Engineer who is accustomed to working with Partners and Systems Integrators. In this role, you will work directly with our consulting & SI partners, enabling them on key platform features and their business benefits and helping them to grow their Snowflake services business and shape their go-to-market. As a Snowflake Partner Solution Engineer, you must share our passion for innovating through the AI Data Cloud, thrive in a dynamic environment, and have the flexibility and willingness to jump in and get things done. You are equally comfortable in both a business and technical context, interacting with executives and inspiring technical audiences. IN THIS ROLE YOU WILL GET TO: Present Snowflake technology and vision to decision makers and technical contributors at partners, prospects and customers Work hands-on with partners and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle Build technical champions within our partners and grow the local Snowflake technical community Immerse yourself in the ever-evolving industry, maintaining a deep understanding of competitive and complementary technologies and vendors and how to position Snowflake in relation to them. Collaborate with Product

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is hiring a Head of Government Affairs to own our global GA function, reporting to the Office of the CEO. You will set strategy, lead a global team, and personally engage senior government, industry, and policy leaders to drive Snowflake's success in regulated and politically sensitive markets. This is a business-growth role at the intersection of technology strategy, public policy, and commerce. You will build programs before budgets are allocated, shape regulatory environments before frameworks are finalized, and develop relationships years before transformational deals close. The ideal candidate brings executive-level government affairs expertise, regulated-market business development experience, people leadership, and fluency in Cloud and AI. Based in Washington D.C. Responsibilities Own Snowflake's global government affairs strategy, setting annual priorities with cross-functional leaders and driving measurable business outcomes. Lead a global team and an external portfolio of retained lobbyists, trade associations, and advisory firms across three geographies. Serve as GA lead on 2–3 major regulated pursuits at any time, providing political context, stakeholder access, and direct engagement alongside Sales; simultaneously lead Regulated Partner Business Devel

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. ABOUT THE ROLE: You will work on critical business initiatives in the core database engine, bring an AI-forward approach to software development and accelerate roadmap cycles for the benefit of our customers. Your work will directly impact how developers and businesses build with data. You'll own the full AI engineering lifecycle: design, prompt/tool engineering, evals, deployment, measurement, and optimization. You'll work with a small, high-powered engineering team. What you will do in this role: Own features end-to-end for Snowflake Database Engineering products. Build agentic workflows, coding harnesses, evaluation pipelines. Build enterprise-grade context engineering: function calling, tool schemas, guardrails, agent teams, and verification/repair. Design evals and hillclimb : create golden sets, create rubrics and metrics, analyze errors, run experiments to hill climb on the metrics. Partner with product and infra: translate customer problems into products and experiments. Collaborate with infr

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Observe by Snowflake is an AI-powered observability platform built on the Snowflake AI Data Cloud and engineered for scale. We ingest and store logs, metrics, traces, and events on an open, scalable data lakehouse, using open formats like Apache Iceberg, at dramatically lower cost. A dynamic Context Graph and chat-based AI SRE provide rich context and automated workflows so teams can move from detection to root cause and resolution 10x faster. As a Senior Product Designer, you'll own the experience for some of the most high-stakes, technically complex workflows in enterprise softwa

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Observe by Snowflake is an AI-powered observability platform built on the Snowflake AI Data Cloud and engineered for scale. We ingest and store logs, metrics, traces, and events on an open, scalable data lakehouse, using open formats like Apache Iceberg, at dramatically lower cost. A dynamic Context Graph and chat-based AI SRE provide rich context and automated workflows so teams can move from detection to root cause of production issue and resolution 10x faster. Leading engineering teams at companies like Capital One, Topgolf, and Dialpad rely on Observe to troubleshoot hundreds of terabytes of telemetry daily while maintaining reliability at enterprise scale. As part of Snowflake, Observe combines startup-style ownership and velocity with the global reach, operational excellence, and ecosystem of one of the world’s leading data platforms. We are hiring a Senior Frontend Engineer, AI Products team at Observe by Snowflake. As an AI Product engineer you'll always be thinking first about the user experience and how to create the best product, technical choices, and implementation decisions that stem from that product first thinking. This team builds the AI-powered products and developer tooling at the core of Observe's platform, including our flagship AI SRE product, real-tim

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Observe by Snowflake is an AI-powered observability platform built on the Snowflake AI Data Cloud and engineered for scale. We ingest and store logs, metrics, traces, and events on an open, scalable data lakehouse, using open formats like Apache Iceberg, at dramatically lower cost. A dynamic Context Graph and chat-based AI SRE provide rich context and automated workflows so teams can move from detection to root cause and resolution 10x faster. Leading engineering teams at companies like Capital One, Topgolf, and Dialpad rely on Observe to troubleshoot hundreds of terabytes of telemetry daily while maintaining reliability at enterprise scale. As part of Snowflake, Observe combines startup-style ownership and velocity with the global reach, operational excellence, and ecosystem of one of the world’s leading data platforms. About the Role As a Senior Product Manager at Observe by Snowflake you will lead a cross-functional team to define and execute the product roadmap across core product areas -- Logs, Metrics, Traces, Data Management, AI and more. You will set strategy grounded in deep customer empathy, drive prioritization across competing enterprise demands, and shape a product processing thousands of TB/day of telemetry. This is a high visibility role where you will intera

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. THE MISSION We are seeking a Staff Research Scientist to serve as a technical pillar within our AI research organization. You will not just execute on roadmaps—you will define them. At the intersection of autonomous agents and large language models (LLMs) , you will build the models and systems that turn enterprise data into self-directed, decision-making agents —shifting from passive data access to autonomous execution. Our team operates at the frontier of enterprise AI, delivering both state-of-the-art models and production systems , including: Arctic LLM : Enterprise foundation models optimized for performance and efficiency Arctic-Text2SQL : Post-trained reasoning models with frontier-level quality at a fraction of cost and latency Snowflake Intelligence : Brought research to production through agentic innovations in multi-step reasoning, Deep Research for structured and unstructured insights, and system optimization Arctic Inference : High-performance LLM serving stack (Shift Parallelism, SwiftKV), open-sourced and powering Snowflake Cortex Arctic Long-Context Training : Enables 1M+ token context training on a single H200 GPU Agent World Models (AWM) : RL training across 1,000+ synthetic environments for tool-using agents We focus on core challenges such as reliable re

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Observe by Snowflake is an AI-powered observability platform built on the Snowflake AI Data Cloud and engineered for scale. We ingest and store logs, metrics, traces, and events on an open, scalable data lakehouse, using open formats like Apache Iceberg, at dramatically lower cost. A dynamic Context Graph and chat-based AI SRE provide rich context and automated workflows so teams can move from detection to root cause of production issue and resolution 10x faster. Leading engineering teams at companies like Capital One, Topgolf, and Dialpad rely on Observe to troubleshoot hundreds of terabytes of telemetry daily while maintaining reliability at enterprise scale. As part of Snowflake, Observe combines startup-style ownership and velocity with the global reach, operational excellence, and ecosystem of one of the world’s leading data platforms. The Team On the AI Backend team at Observe by Snowflake you'll be at the forefront of how AI is reshaping the way engineering teams operate; building the platform that powers intelligent, automated workflows across observability and beyond. Our team is small, and moves fast, with real ownership over hard problems that span agentic APIs, real-time pipelines, and AI quality. You'll work alongside talented engineers across ML, product, and

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Observe by Snowflake is an AI-powered observability platform built on the Snowflake AI Data Cloud and engineered for scale. We ingest and store logs, metrics, traces, and events on an open, scalable data lakehouse using open formats like Apache Iceberg — at dramatically lower cost. A dynamic Context Graph and chat-based AI SRE provide rich context and automated workflows so teams can move from detection to root cause and resolution 10x faster. Leading engineering teams at companies like Capital One, Topgolf, and Dialpad rely on Observe to troubleshoot hundreds of terabytes of telemetry daily while maintaining reliability at enterprise scale. As part of Snowflake, Observe combines startup-style ownership and velocity with the global reach, operational excellence, and ecosystem of one of the world's leading data platforms. We are hiring a Senior Software Engineer for the Observe Data Management team. This team owns the core pipelines that ingest and process over 1 petabyte of telemetry data per day — the foundational infrastructure powering Observe's entire observability stack. You'll be working at the intersection of massive scale, open-source innovation, and real-world reliability challenges for enterprise customers around the globe. AS A SENIOR SOFTWARE ENGINEER - OBSERVE

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers who are energized by the opportunity to reinvent how they work. The Cortex Apps team is building the future of AI for enterprise data, and this role focuses on the backend infrastructure that powers our flagship products like Snowflake Intelligence, Cortex Agents, and Search. You won't just be using AI tools; you will be building the high-performance systems that orchestrate them, making agentic AI fast, reliable, scalable, and secure at the enterprise level. What you will do in this role: Build Agentic Runtimes: Help build and scale the orchestration engines that execute complex agentic workflows, ensuring low-latency tool execution and robust state management. Scale Context Engineering Infra: Develop and design high-performance systems for RAG (Retrieval-Augmented Generation), including vector database integration, scalable search indexing, query processing, and semantic caching. Develop the "Evals Engine": Build the automated infrastructure required to run massive-scale golden set simulations, error analysis pipelines, and experiments. Productionize AI Workflows: Collaborate with the modeling team to take raw LLM capabilities and turn them into hardened,

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Cortex Apps team is building the future of AI for enterprise data. This role focuses on the backend infrastructure that powers our flagship products like Snowflake Intelligence , Cortex Agents and Search making agentic AI fast, reliable, scalable and secure at the enterprise level. You won’t just be using AI tools; you will be building the high-performance systems that orchestrate them. You’ll own and influence the architecture for agent execution environments, high-throughput context retrieval, or the ecosystem that allows our customers to iterate and launch agents in production. What you will do in this role: Architect Agentic Runtimes: Build and scale the orchestration engines that execute complex agentic workflows, ensuring low-latency tool execution and robust state management. Scale Context Engineering Infra: Design high-performance systems for RAG (Retrieval-Augmented Generation), including vector database integration, scalable and efficient search indexing, query processing, and result ranking, semantic caching, and automated metadata extraction. Build the "Evals Engine": Develop the automated infrastructure required to run massive-scale golden set simulations, error analysis pipelines, and "hillclimbing" experiments. Productionize AI Workflows: Collaborate with

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Observe by Snowflake brings AI-native observability to the Snowflake AI Data Cloud helping engineering and data teams debug, optimize, and understand systems operating at massive scale. Modern systems don’t break at GB/day they break at TB/day. Traditional, index-based observability tools weren’t built for this world. Observe by Snowflake unifies telemetry and business data, applies AI to connect context automatically, and reduces time to resolution from hours to minutes. We’re entering the next phase of growth: scaling to $1B in the next 5 years. We’ve moved successfully upmarket into complex enterprise deals, larger ACVs, and strategic customer relationships. This is a high-impact role for a seller who wants to operate at the intersection of AI, data infrastructure, and modern engineering and help define a new category. WHAT YOU’LL DO Own full-cycle enterprise sales, from self-sourced pipeline through close Build and convert pipeline in a high-velocity, high-ACV environment (now ~$400K+ enterprise deals) Lead technical, consultative conversations around AI-driven observability and data strategy Sell into engineering, SRE, and data leaders solving problems at TB-scale Drive $500K plus land-and-expand motions with multi-million dollar growth potential Work cross-functionall

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Come join us in this super high impact role as we build the future of Snowflake! Snowsight is the perfect place for data professionals to do their best work, and in this role you'll be making it even better. You'll join a wildly talented, multi-disciplinary team to not only reimagine existing Snowsight experiences, but also to extend it to exciting new surfaces and unlock high value business opportunities. Acting as a startup within Snowflake, together we'll iterate quickly, ship daily, and experiment continuously. This is a phenomenal opportunity to revolutionize how people across the world turn data into knowledge, and knowledge into opportunities. As a senior technical leader on this team, you'll have exceptional impact, both shaping and shipping amazing experiences — and helping the engineers around you do the very best work of their careers. YOU WILL: Act as a technical leader and deep domain expert across the stack, owning an area of the product end-to-end with an eye toward service health, quality, and customer experience. Lead large, cross-team projects from architecture through delivery — identifying opportunities, making the right trade-offs in the context of overall company goals, and driving them to completion. Leverage agentic AI to accelerate your work (and th