Content Support Engineer Jobs

Job Requisition ID # 26WD100930 L'affichage de poste en français suivra / The French job posting follows. 26WD100930, Customer Advocate, Design & Manufacturing, Customer Reliability Position overview Autodesk Customer Technical Success is looking for an experienced Design & Manufacturing customer advocate to identify the systemic customer problems that matter most and turn those signals into clear decisions and measurable outcomes. The Customer Advocate brings together customer advocacy and product intelligence skills into one role. You will bring Design & Manufacturing product and workflow knowledge together with customer conversations, support trends, escalations, product data, sentiment, and business context to understand what is really happening, determine where Autodesk should invest attention, and build a clear case for action. Your value comes from applying technical expertise and judgment to customer signals, developing a point of view, validating it with customers and internal partners, and driving systemic issues toward a clear solution path. You will work closely with Product Management, Engineering, Technical Support, Technical Account Management, Support Readiness, Customer Success, and other teams across Autodesk. Responsibilities Identify, validate, and prioritize systemic customer pain using Support dat

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We're looking for an experienced Executive Assistant to support our Head of Marketing. This is a highly operational role that goes well beyond calendar management. You'll own the day-to-day operating rhythm of the Marketing organization, ensuring the leader is prepared, priorities stay coordinated, and critical meetings, communications, and follow-ups happen seamlessly. You'll partner closely with senior marketing leadership and serve as a trusted point of coordination for employees, customers, agencies/vendors, candidates, and external partners. Success in this role comes from exceptional organization, judgment, attention to detail, and the ability to keep many moving pieces aligned in a fast-growing environment. RESPONSIBILITIES Own complex calendar management for the Head of Marketing, balancing shifting priorities while ensuring time is allocated intentionally Ensure the leader is prepared for every day and every meeting by proactively managing agendas, materials, context, logistics, and follow-ups so time is used effectively and decisions move forward Support forward-looking calendar planning, coordinating recurring operating cadences including marketing reviews, leadership meetings, campaign planning sessions, Marketing All Hands, and other cross-functional forums Partner with agencies, vendors, and external partners to coordinate executive meetings, events, and other engagements Support executive inbox ma

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We’re looking for an experienced Executive Assistant to support our CRO and Head of Strategic Sales. This is a highly operational role that goes well beyond calendar management. You’ll own the day-to-day operating rhythm of the Sales organization, ensuring leaders are prepared, priorities stay coordinated, and critical meetings, communications, and follow-ups happen seamlessly. You’ll partner closely with senior sales leaders and serve as a trusted point of coordination for employees, customers, candidates, and external partners. Success in this role comes from exceptional organization, judgment, attention to detail, and the ability to keep many moving pieces aligned in a fast-growing environment. EA to CRO and Head of Strategic Sales Own complex calendar management for the CRO and Head of Strategic Sales, balancing shifting priorities while ensuring time is allocated intentionally Ensure leaders are prepared for every day and every meeting by proactively managing agendas, materials, context, logistics, and follow-ups so time is used effectively and decisions move forward Support forward-looking calendar planning, coordinating recurring operating cadences including pipeline reviews, leadership meetings, QBRs, Sales All Hands, and other cross-functional forums Partner with customers and external partners to coordinate executive meetings, visits, and other engagements Support executive inbox management, helping

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE We’re hiring a People Business Partner to support our team during a critical phase of growth. This is a highly strategic, high-impact role for someone who has partnered closely with leadership teams and helped organizations scale with intention. You will be deeply embedded with managers, bringing clarity and rigor to how teams are structured, how leaders operate, and how talent is developed across the organization. You’ll help shape team effectiveness, identify critical talent gaps, drive talent and performance strategies that enable high-performing teams, and build the people practices and change management approaches that allow us to scale with both speed and discipline. This role requires strong business judgment and the ability to operate with deep context. You’ll partner closely with leaders to navigate complex organizational decisions, anticipate challenges before they surface, and bring a clear point of view on what great looks like at every level of the organization. RESPONSIBILITIES Strategic partnership to leadership Serve as the trusted people partner to leadership, maintaining deep business context and translating it into people priorities by proactively surfacing systemic issues, risks, and opportunities before they become urgent. Bring data-driven insights to advise management on org design, succession planning, performance, retention, and engagement. Build management capacity across the org, equ

About the Team The GTM Data Science team partners with Go-to-Market, Technical Success, Product, Engineering, RevOps, and Strategic Finance to build the shared intelligence layer for OpenAI's B2B business. The team turns product usage, customer behavior, revenue, field activity, and customer feedback into rigorous insight products that help leaders and field teams understand where customers are succeeding, where adoption is blocked, and what actions will accelerate durable growth. We are building systems that make customer intelligence proactive: surfacing risk, expansion potential, product gaps, and repeatable playbooks before they show up as escalations or missed opportunities. About the Role As the Applied Data Science & Insights Lead for GTM Intelligence Solutions and Technical Success, you will be a hands-on technical leader responsible for shaping how OpenAI measures, understands, and improves customer adoption across our B2B products. You will build AI/ML-powered intelligence products that connect account health, product usage, customer lifecycle, support tier, qualitative sentiment, commercial context, and field actions into a practical operating system for GTM and Technical Success. This role will build the data science foundation for Technical Success: defining the metrics, models, operating insights, and decision systems that help the team scale customer adoption and expansion with rigor. You will also be expected to build and lead a small mighty team over time: setting direction, hiring and developing talent, creating operating cadences, and holding a high bar for technical rigor and business impact. You will lead the development of models, metrics, and decision systems that recommend what GTM and Technical Success teams should do next, explain why, and measure whether those interventions worked. Your work will help customers move from pilots to production, deepen usage across products, identify high-value use cases, reduce churn risk, and create a f

Become a part of our caring community Humana’s Product organization is seeking a Lead Product Manager to drive the strategy, development, and optimization of the Adobe Experience Platform (AEP) in support of Adobe Web Integrations for Authenticated and Unauthenticated Web Channels. In this role, you will serve as a key product leader responsible for translating business needs into platform capabilities that enable personalized, data-driven customer experiences. You’ll work closely with cross-functional teams to deliver scalable solutions across Real-Time CDP, Journey Optimizer, and Customer Journey Analytics. This role is focused on growing adoption and usage of Adobe Experience Platform as an enterprise platform while supporting and scaling capabilities to support Authenticated (MyH) and Unauthenticated ( H.com) driving dynamic, context-aware customer engagement on Web channels. Success in this role means partnering with key lines of business to translate requirements into detailed product features for engineering teams to enable, while building decisioning strategies that optimize customer outcomes and business value. Key Role Functions Product Strategy & Vision Collaboratively own and manage the product backlo

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Systems at Brex Systems is the connective tissue that powers Brex's growth and operational scale. We operate at the intersection of product, operations, finance, data, engineering, and GTM — solving the company's most complex cross-functional challenges and turning strategy into execution. From driving AI transformation across Operations and GTM to building scalable systems, workflows, and decision infrastructure, Systems helps Brex operate smarter, faster, and with greater leverage. We are redefining how modern operational organizations work by combining business context, systems thinking, and AI-native execution. If you're excited by high-impact problems, hands-on building, and shaping how a modern fintech GTM org operates, Systems is where you belong. What you'll do You'll own the tools, workflows, and automations that our GTM teams — Sales, Sales Development, Customer Success, and Revenue Operations — rely on every day. This is a

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Systems at Brex Systems is the connective tissue that powers Brex's growth and operational scale. We operate at the intersection of product, operations, finance, data, engineering, and GTM — solving the company's most complex cross-functional challenges and turning strategy into execution. From driving AI transformation across Operations and GTM to building scalable systems, workflows, and decision infrastructure, Systems helps Brex operate smarter, faster, and with greater leverage. We are redefining how modern operational organizations work by combining business context, systems thinking, and AI-native execution. If you're excited by high-impact problems, hands-on building, and shaping how a modern fintech GTM org operates, Systems is where you belong. What you'll do You'll own the tools, workflows, and automations that our GTM teams — Sales, Sales Development, Customer Success, and Revenue Operations — rely on every day. This is a

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Systems at Brex Systems is the connective tissue that powers Brex's growth and operational scale. We operate at the intersection of product, operations, finance, data, engineering, and GTM — solving the company's most complex cross-functional challenges and turning strategy into execution. From driving AI transformation across Operations and GTM to building scalable systems, workflows, and decision infrastructure, Systems helps Brex operate smarter, faster, and with greater leverage. We are redefining how modern operational organizations work by combining business context, systems thinking, and AI-native execution. If you're excited by high-impact problems, hands-on building, and shaping how a modern fintech GTM org operates, Systems is where you belong. What You'll Do You'll own the tools, workflows, and automations that our GTM teams — Sales, Sales Development, Customer Success, and Revenue Operations — rely on every day. This is a

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Systems at Brex Systems is the connective tissue that powers Brex's growth and operational scale. We operate at the intersection of product, operations, finance, data, engineering, and GTM — solving the company's most complex cross-functional challenges and turning strategy into execution. From driving AI transformation across Operations and GTM to building scalable systems, workflows, and decision infrastructure, Systems helps Brex operate smarter, faster, and with greater leverage. We are redefining how modern operational organizations work by combining business context, systems thinking, and AI-native execution. If you're excited by high-impact problems, hands-on building, and shaping how a modern fintech GTM org operates, Systems is where you belong. What you'll do You'll own the tools, workflows, and automations that our GTM teams — Sales, Sales Development, Customer Success, and Revenue Operations — rely on every day. This is a

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Systems at Brex Systems is the connective tissue that powers Brex's growth and operational scale. We operate at the intersection of product, operations, finance, data, engineering, and GTM — solving the company's most complex cross-functional challenges and turning strategy into execution. From driving AI transformation across Operations and GTM to building scalable systems, workflows, and decision infrastructure, Systems helps Brex operate smarter, faster, and with greater leverage. We are redefining how modern operational organizations work by combining business context, systems thinking, and AI-native execution. If you're excited by high-impact problems, hands-on building, and shaping how a modern fintech GTM org operates, Systems is where you belong. What You'll Do You'll own the tools, workflows, and automations that our GTM teams — Sales, Sales Development, Customer Success, and Revenue Operations — rely on every day. This is a

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Systems at Brex Systems is the connective tissue that powers Brex's growth and operational scale. We operate at the intersection of product, operations, finance, data, engineering, and GTM — solving the company's most complex cross-functional challenges and turning strategy into execution. From driving AI transformation across Operations and GTM to building scalable systems, workflows, and decision infrastructure, Systems helps Brex operate smarter, faster, and with greater leverage. We are redefining how modern operational organizations work by combining business context, systems thinking, and AI-native execution. If you're excited by high-impact problems, hands-on building, and shaping how a modern fintech GTM org operates, Systems is where you belong. What You'll Do You'll own the tools, workflows, and automations that our GTM teams — Sales, Sales Development, Customer Success, and Revenue Operations — rely on every day. This is a

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE: Baseten is looking for a Workplace Coordinator to help run our San Francisco office and create an exceptional experience for everyone who works in or visits the space. You will work alongside our Office Manager and be at the center of the day-to-day operations of our largest and fastest-growing office. Over 200 employees are based in San Francisco today, and we expect that population to more than double over the next year. We are also expanding from one space into two additional nearby buildings, creating a campus-like footprint that regularly hosts visiting employees, candidates, customers, investors, and events. A major focus of this role is making our increasingly complex space work well. You will manage high demand for conference rooms and phone booths, anticipate competing needs, and make thoughtful tradeoffs based on team and business priorities. Like a great EA managing an executive’s calendar, you will constantly look ahead, spot conflicts, and adjust the puzzle. You’ll be part of a growing, highly collaborative team that works together to raise the bar for how we support Baseten. The team shares context, jumps in to support one another, and continuously looks for ways to improve how we operate. As Baseten grows, you’ll have opportunities to take on new challenges and expand your scope. This is an in-person role in San Francisco, expected to be in-office five days per week. RESPONSIBILITIES: Own front

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Vanta's Design Systems team is the foundational layer that powers visual consistency, design quality, and engineering velocity across all of Vanta's product surfaces. We build and maintain Vanta's shared component library (Alpaca), design tokens, interaction patterns, and documentation, enabling product designers and engineers to ship high-quality, cohesive experiences at scale. As Vanta grows across GRC, Trust, and new product areas, and as AI and agentic experiences become a first-class part of the product, Design Systems is increasingly responsible for a harder problem than static component consistency: building a system that can flex for AI-driven, runtime-composed UI and agent chat and canvas experiences, without losing the craft and coherence that makes Alpaca trustworthy across the org. This role sits at that intersection. You'll help define how a design system stays foundational when the product itself is becoming more dynamic and model-aware. What you’ll do as a Staff Product Designer at Vanta: Lead the strategy, evolution, and execution of Alpaca, ensuring it scales with the needs of a rapidly growing, increasingly AI-driven product organization Extend the design system to support AI and agent product patterns, including agent chat and canvas experiences and components that need to adapt based on runtime or model context Partner with product designers and engineers across every product team to define, document, and ship new components, patterns, and guidelines Establish and evolve governance models, contribution frameworks, and quality standards that let every designer at Vanta build consistently, including for AI-nat

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 As Senior Manager, CX Operations at ClickUp, you will own strategy, execution, and operational leadership for Technical Account Management (TAM) Operations , spanning Professional Services and Customer Success. Partnering closely with TAM leadership, you will serve as the day-to-day operational leader for the systems, automation, planning, quality, and insights that power our Services & Success organization. You will set the operating rhythm and performance standards for TAM Operations while owning the AI agent harness and automation layer within your domain. You will shape the cadence of business for TAM, unlock data insights, coach organizational performance, transform internal capabilities, and influence strategic decisions across Services, Success, and cross-functional leadership. You will architect, ship, operate, and iterate on AI-driven workflows that enhance and automate customer health inspection, engagement management, services delivery, quality measurement, and decision support across TAM and CX. About the Role Strategy & Operations Own the vision and strategy for delivering world-class customer experience through our Services & Success operating model Drive cross-functional alignment across Sales, Product & Engineering, Finance, and Support by synthesizing customer health, retention, and services delivery opportunities into operational priorities Lead and execute strategic initiatives to optimize and transform customer engagement, services delivery, and internal collaboration processes Extract key business insights from qualitative and quantitative data, identify risks and o