Content Support Engineer Jobs

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 We're looking for a Senior Technical Account Manager (TAM) to act as a strategic partner and trusted advisor to our customers, blending strong relationship management with a deep understanding of ClickUp’s platform and capabilities. This role sits at the intersection of customer success, solution strategy, and technical enablement, supporting long-term growth, adoption, and measurable business outcomes. TAMs own the complete post-sales customer lifecycle, from initial implementation and onboarding through ongoing managed services, strategic expansion opportunities, and driving meaningful impact on renewal outcomes across their book of business. This role requires an AI-native professional who actively leverages generative and agentic AI in their day-to-day work, bringing firsthand expertise to help customers unlock the full potential of intelligent automation. TAMs lead with a customer-first mindset, developing success plans, guiding onboarding and adoption, and ensuring stakeholders see continuous value throughout their lifecycle. While you’ll support technical initiatives like process optimization, workflow design, and AI enablement, you’ll also own the overall health, engagement, and strategic direction of your accounts. You’ll work cross-functionally with Sales, Product, and Support to align efforts and ensure each customer’s success story is long-term, scalable, and impactful. Technical Account Managers (TAMs) are responsible for delivering measurable value and driving meaningful business outcomes across their customer portfolio by focusing on: Customer Enablement & Onboarding: Guiding new tea

Asana is looking for a strategic, supportive, and business-savvy leader to manage our global Administrative Business Partner (ABP) community. This is more than a traditional operations role; it is a people-first leadership position designed to bring stability, clarity, and growth to a team that is the backbone of our executive leadership. You will lead our full-time, global ABPs and oversee our offshore ABP support program. Your mission is to balance operational rigor with a human-centric approach, ensuring our ABPs feel supported in their career journeys while providing world-class partnership to Asana’s top executives. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Bridge Strategy & Execution: Act as a high-level partner to the Head of RE & Workplace, ensuring the ABP function aligns with Asana’s broader business goals. Evaluate & Optimize: Conduct comprehensive strategic audits of internal programs. You will determine their long-term viability, impact on executive productivity, and whether to scale, pivot, or maintain the current model. Development of Team: Coach the high-performing team of ABP’s, ensuring they are accountable for the overall quality and consistency of their work, ensuring every interaction is grounded in business context and aligned to company priorities. Establish clear expectations for business acumen, judgment, and impact across the ABP team. Standardize Excellence: Develop a standard of excellence based on the Asana Operating Principles for executive support—creating playbooks for calendar management, global trav

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! At Figma, our Solutions Consulting team bridges technical expertise with business context to help customers realize what's possible with our platform. As a Senior Solutions Consultant based in Singapore and supporting APAC accounts with a focus on the Greater China Region, you'll partner with Sales and cross-functional teams to craft and deliver consultative strategies that showcase Figma's value. You'll lead technical discussions, demos, and solution design - often in Mandarin for GCR customers - to help customers achieve their goals and transform how they build products, playing a key role in driving revenue and growth as Figma continues to innovate. This role will be based out of our Singapore hub. What you'll do at Figma: Paint the vision of the Figma Platform and guide customers in realizing the value through product demonstrations and presentations Support the Sales team by addressing Figma platform questions and showcasing how Figma accelerates digital product delivery to customers Own the customer IT and Security relationship during the deal cycle by addressing security questionnaires and enterprise requirements, in order to help customers adopt the platform securely and at scale Collaborate with Product and Support to identify opportunities for enhancing account security through new product features and help influence the product roadmap, representing GCR/APAC-specific needs Design and scale technical sales efforts, facilitating conversations and connections between our customers, sales

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! In this role, you'll serve as the dedicated People Partner for Figma's Japan & APAC region, working closely with leaders across the regions (mostly GTM teams across Sales, Marketing, and Product Support) in Singapore, Japan, India, and Australia. You’ll help the organisation scale effectively by strengthening leadership capability, shaping organisational design, and aligning talent strategy to business priorities. You’ll also collaborate closely with cross-functional partners across the People Team, including functional People Partners, Compensation, Recruiting, Learning & Development, BEI, and People Relations, to drive high-impact initiatives that support the business. This role offers the opportunity to build and shape how people strategy, leadership culture, and talent practices evolve across multiple markets, and at a pivotal stage in the region's growth. This is a full-time role based in our Singapore hub. What you'll do at Figma: Act as the primary People Partner presence for Japan & APAC - the first point of contact for leaders across levels, functions, and markets, bringing local context & understanding, and regional business understanding to your partnerships Work closely with functional People Partners to support the continued scaling of the teams in region by evolving team structures, roles, and operating models in line with business growth. Serve as the regional connector between functional People Partners and regional business leaders - translating globa

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! At Figma, our Solutions Consulting team plays a critical role in shaping strategic solutions alignment and driving revenue growth—bridging deep technical expertise with business context and painting the vision of what’s technically possible. The Manager, AMER Solutions Consulting role will lead a team supporting AMER Enterprise and Strategic accounts, marrying technical depth with strong storytelling to bring Figma’s platform to life for some of the most influential enterprises in the region. As a cross-functional leader, you will collaborate closely with Sales, Product, Customer Experience, and Support teams to drive consultative strategies that unlock customer value and accelerate growth. With Figma rapidly innovating, this position offers the exciting challenge of scaling the Solutions Consulting function and contributing to the evolution of our enterprise go-to-market motion. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Lead and motivate a diverse team of Solutions Consultants across AMER Participate in customer and prospect meetings alongside your team Assist in continual training and development, including mentorship, hiring, and career growth Work cross-functionally to help define and execute our technical pre- and post-sales strategy Build and implement programs that help scale our Solutions Consultants and drive greater impact for our customers Monitor team performance and support them in exceeding their goa

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! At Figma, our Solutions Consulting team bridges technical expertise with business context to help customers realize what’s possible with our platform. As a Solutions Consultant supporting Payload accounts, you’ll partner with Sales and cross-functional teams to craft and deliver consultative strategies that showcase Payload’s value within Figma. You’ll lead technical discussions, demos, and solution design to help customers achieve their goals and transform how they build products, playing a key role in driving revenue and growth as Figma continues to innovate. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Paint the vision of Payload within the Figma Platform and guide customers in realizing the value through product demonstrations and presentations Support the Sales team by addressing Payload and Figma platform questions and showcasing how Payload accelerates digital product development to customers Own the customer IT and Security relationship during the deal cycle by addressing security questionnaires and enterprise requirements, in order to help customers adopt the platform securely and at scale Collaborate with Product and Support to identify opportunities for enhancing account security through new product features and help influence the product roadmap Design and scale technical sales efforts, facilitating conversations and connections between our customers, sales and product teams Deliver timely technical

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! At Figma, our Solutions Consulting team plays a meaningful role in crafting strategic solutions alignment and driving revenue growth—bridging deep technical expertise with business context and painting the vision of what’s technically possible. The Manager, Solutions Consulting role will manage a team supporting UK/I & Nordic Strategic, Enterprise and Mid-Market accounts, marrying technical depth with strong storytelling to bring Figma’s platform to life for some of the most influential enterprises in the region. As a cross-functional leader, you will collaborate closely with Sales, Product, Customer Experience, and Support teams to drive consultative strategies that unlock customer value and accelerate growth. With Figma rapidly innovating, this position offers the exciting challenge of scaling the Solutions Consulting function and contributing to the evolution of our enterprise go-to-market motion. This is a hybrid role held from our London office. What you'll do at Figma: Lead and empower a diverse team of Solutions Consultants across London Participate in customer and prospect meetings alongside your team Assist in continual training and development, including mentorship, hiring, and career growth Work cross-functionally to help define and execute our technical pre-sales strategy Build and implement programs that help scale our Solutions Consultants and drive greater impact for our customers Monitor team performance and support them in exceeding their goals We’d love to hear from you if

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Complex Tax Operations team supports the TaxJar product and broader Tax Operations and Delivery teams by increasing operational effectiveness. The team resolves complex operational issues and escalations while helping the organization to support new capabilities before they scale. What you’ll do We’re looking for an AutoFile Specialist, Tax to manage high-stakes, ambiguous escalations and pave the way for stable operational growth. In this role, you will tackle the challenges that don't have a pre-written playbook—investigating complex anomalies, identifying why they occurred, and coordinating across teams to ensure they don't happen again. You will work at the intersection of problem-solving, cross-functional collaboration, and process improvement to bridge the gap between initial friction and long-term operational resilience. This role is ideal for someone who loves diving headfirst into unstructured problems, connecting the dots between isolated operational issues, and bringing order, clarity, and repeatability to chaotic situations. Responsibilities Own high-risk, cross-functional escalations that do not have a clear playbook Ensure timely follow-through and closure on issues, decisions, and action items Investigate recurring issues and identify root causes Partner cross-functionally to remove blockers and prevent repeat failures Bring clarity to ambiguity by connecting people, data, and context Serve as an escalation partner f

About the Team The HR Business Partner (HRBP) team at OpenAI helps shape how our organization operates and performs. We work alongside senior leaders and their teams to design effective organizations, strengthen leadership capabilities, and help people do their best work. Our expertise spans leadership coaching, organizational design, talent strategy, employee relations, and change management. Our work is grounded in a deep understanding of OpenAI’s Contributions & Impact (C&I) culture and the needs of teams working at the frontier of AI and hardware. We operate with urgency, empathy, and sound judgment. We value sincerity over polish, collaboration over ego, and a relentless focus on meaningful impact. About the Role We’re looking for an experienced HR Business Partner to support OpenAI’s Consumer Device's team. This is an opportunity to partner closely with leaders and teams doing highly ambitious, multidisciplinary work. You’ll serve as a trusted advisor as the organization builds, collaborates, and evolves—helping create the conditions for people and teams to perform at their best. The role combines strategic advising with hands-on partnership. You’ll help leaders think through organizational questions, coach managers through complex situations, strengthen people practices, and make thoughtful trade-offs that balance the needs of our people, teams, and mission. This is an individual contributor role. Come build with us. Your Key Responsibilities Shape high-performing, resilient teams: Partner with leaders on organizational design, talent planning, and ways of working that support strong performance and sustainable teams. Advise with context and judgment: Develop a deep understanding of the organization and provide thoughtful guidance on people, leadership, and organizational matters. Collaborate across OpenAI: Work closely with fellow HRBPs, People centers of excellence, and cross-functional partners to create a cohesive employee experience rooted in hum

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. This position requires a hybrid work schedule with regular in-person attendance at our Menlo Park office. We are seeking a Creative Technologist, Brand AI to help redefine how artificial intelligence supports brand and creative work at Snowflake across design, content, video, customer marketing and web. You are a multidisciplinary creative technologist who combines strong creative judgment, systems thinking, and hands-on technical ability. You understand how designers, writers, strategists, producers, and marketers work, and you can translate emerging AI capabilities into practical tools that improve work quality, consistency, and speed. Equal parts builder, strategist, and facilitator, you will partner across Brand Marketing to experiment rapidly, build custom solutions, and help teams incorporate AI into their daily workflows. This role sits at the intersection of creative technology, brand systems, AI innovation, and workflow design, reporting to the Director of Brand Strategy and AI Innovation. WHAT YOU’LL DO Explore and Prototype New Creative Possibilities Partner with designers, writers, producers, strategists, and marketers to identify where AI can meaningfully improve creative quality, consistency, speed, or scale. Turn emerging AI capabilities into tangible prototy

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Law Enforcement Liaison (Kansas), you’ll develop and advance strategic law enforcement and safety relationships with special focus on law enforcement, while also supporting internal platform safety efforts that elevate the Roblox safety ecosystem. The ideal candidate will be a versatile, self-driven, team-player who enjoys context-switching across high-profile initiatives, and is uniquely motivated by Roblox’s mission of connecting a billion people with optimism and civility. From serving as an external representative of Roblox with state and local law enforcement agencies, to collaborating cross-functionally with our Legal & Advocacy, Civility, Safety, Product, and Communications teams (among others), you will have a diverse set of responsibilities in furtherance of assisting law enforcement, educating external stakeholders such as parents and educators on digital safety, and ultimately helping keep users safe on Roblox. This position is remotely based in Kansas and will report to the Senior Manager of US Public Policy. Please note: This role requires On-Call support during weekends and holidays, and is expected to include frequent travel. The scope may also require reviewing grap

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the role DevRev is hiring a Senior Product Manager for the Computer Data and Analytics Platform – a hands-on product leader who will own the trusted data foundation that makes Computer precise, useful, and safe across every experience. Computer should not merely report on work. It should understand customer, product, and operational context; reason across it; and help people and agents take the right action. The Computer Data and Analytics Platform makes that possible through a unified, governed, low-latency data layer that turns data from DevRev and connected systems into durable context for humans, applications, analytics experiences, and AI agents. You will define how data is captured, modeled, governed, queried, and activated across DevRev. The platform will support operational reporting and embedded analytics, while also enabling grounded, context-rich agentic conversations in Computer – helping users ask questions, investigate work, receive trusted answers, and take safe actions in the flow of work. This is a unique opportunity to build the foundation for an AI-native operating system – where customer context, product telemetry, structured records, events, and machine reasoning converge. What y

About Us At BGBx , we're driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare's most important challenges. Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day. If you're energized by collaboration, inspired by innovation, and motivated by work that matters, you'll find a place to grow, contribute, and make a meaningful impact at BGBx. Medical Editor Position Overview The Medical Editor is responsible for the editorial integrity and factual accuracy of all marketing materials we develop and produce. This position ensures all pieces are grammatically and factually flawless and comply with American Medical Association (AMA) style, client style, and US Food and Drug Administration (FDA) rules and regulations. The Medical Editor contributes the fullest extent of their knowledge and understanding toward maintaining the highest levels of quality control. This position reports to the Associate Editorial Supervisor or Editorial Supervisor. This role supports after-hours business needs and requires availability to work Monday through Friday, 2:00 PM – 10:00 PM ET. Responsibilities Edits initial round of jobs for all assigned accounts for content as well as for AMA style, client style, FDA rules and regulations, grammar, spelling, and consistency within the piece and among related pieces within a campaign Fact-checks initial round of jobs and subsequent rounds as n

Location : Hamburg or Berlin! At Freenow by Lyft, we are on a mission to empower smarter mobility decisions, helping people to move freely and cities to thrive. We are looking for a Senior Commercial Finance Manager to drive financial planning, business casing, and performance tracking across our dynamic growth segments and key strategic initiatives. In this role, you will act as a core financial business partner to the segment leaders and business owners accountable for driving these growth levers, providing the analytical rigor needed to guide investment decisions and strategy. Your scope extends beyond our core marketplace model to encompass B2B SaaS solutions and other business models. Beyond commercial FP&A, you will play an active role in M&A activities by supporting buy-side due diligence and post-acquisition financial integration. YOUR DAILY ADVENTURES WILL INCLUDE: Lead structured financial modeling and business casing for growth segments and strategic projects in close collaboration with business owners. Act as a key finance partner to segment leaders and business owners, providing objective analysis to inform senior leadership discussions on resource allocation and major investment decisions. Establish continuous ROI tracking frameworks and conduct routine performance reviews to ensure capital efficiency across all growth levers. Work alongside the Data team to define and implement consistent KPI tracking, reporting frameworks, and performance dashboards. Collaborate with the broader Commercial Finance team to build and maintain sustainable "shadow P&L" reporting for growth segments (prospectively utilizing Anaplan). Support buy-side M&A projects by assessing target financials and evaluating business models within the context of our own operational data to complement external due diligence advisory work. Structure and drive the post-acquisition financial integration of newly acquired businesses from an FP&A perspective, ensuring

OUR MISSION At Redwood Software we unleash human potential. We empower our customers with lights-out automation for their mission-critical business processes. Redwood Software is the leader in full stack automation for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower organizations to orchestrate, manage and monitor their workflows across any application, service or server – in the cloud or on premise – with confidence and control. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT Redwood is seeking an experienced and highly motivated Workday Transformation Analyst, with 5-7 years of experience to join our dynamic team. This role will be crucial in driving our Finance Transformation initiatives, with a strong focus on Workday optimization and integrations. The ideal candidate will possess deep technical expertise in Workday and a proven track record of successfully implementing and optimizing Workday solutions in a transformation context. This role will be on-site in our Hyderabad office an expected to work 3:00pm - 12:00am IST (4:30am - 1:30pm CST). We will assess moving to a hybrid requirement after the first 90 days of employment. Manage multiple cross-functional projects in the Finance and Accounting Organization through all phases of the project lifecycle, from planning and implementation to testing and training. Collaborate with functional leaders and project stakeholders to ensure successful project execution. Identify and mitigate operational and technical risks that may impact project success. Ensure data integrity and accuracy within Workday and integrated systems. Support the functionality of various systems with