Content Support Engineer Jobs

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Partner Enabl

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Env

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Counsel, Comm

The AI Retrieval team powers the intelligence behind Asana's AI features by finding relevant work graph content and delivering it to LLM context windows. Our work enables AI features that truly understand your work—both within and outside of Asana—and use that understanding to take action. We also own Asana's traditional search experience. As a Senior Software Engineer on the AI Retrieval team, you'll build the systems that make Asana's AI smart and responsive. You'll tackle challenging problems in search and retrieval, working to improve the speed, cost-efficiency, and quality of our systems while expanding their capabilities to new data sources. This role is based in our New York City office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do, and your recruiter can share more about the in-office requirements. What you'll achieve Reduce the latency and cost of our retrieval system, making Asana's AI features faster and more efficient Improve the quality and relevance of search results to help users find exactly what they need Expand the retrieval system's capabilities to query new Asana objects and third-party data sources Build and optimize search infrastructure using OpenSearch/ElasticSearch Contribute to ML-powered features like embeddings-based retrieval and semantic search Collaborate with cross-functional partners in New York City while building strong relationships with your Warsaw-based peers About you 6+ years of experience writing code in a production environment Curiosity about how AI and technology can solve problems and a desire to use it regularly in your work Hands-on experience in search engineering, including with OpenSearch or ElasticSearch Experience with embeddings and machine learning approaches to search and retrieval Experience in an Applied AI role is a plus Dem

The AI Retrieval team powers the intelligence behind Asana's AI features by finding relevant work graph content and delivering it to LLM context windows. Our work enables AI features that truly understand your work—both within and outside of Asana—and use that understanding to take action. We also own Asana's traditional search experience. As a Staff Software Engineer on the AI Retrieval team, you'll build the systems that make Asana's AI smart and responsive. You'll tackle challenging problems in search and retrieval, working to improve the speed, cost-efficiency, and quality of our systems while expanding their capabilities to new data sources. This role is based in our Warsaw office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do, and your recruiter can share more about the in-office requirements. We offer a Contract of Employment (UoP) for our employees in Poland. What you'll achieve Reduce the latency and cost of our retrieval system, making Asana's AI features faster and more efficient Improve the quality and relevance of search results to help users find exactly what they need Expand the retrieval system's capabilities to query new Asana objects and third-party data sources Build and optimize search infrastructure using OpenSearch/ElasticSearch Contribute to ML-powered features like embeddings-based retrieval and semantic search Collaborate with cross-functional partners in New York City while building strong relationships with your Warsaw-based peers About you 6+ years of experience writing code in a production environment Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making Hands-on experience in search engineering, including with OpenSearch or ElasticSearch E

The AI Retrieval team powers the intelligence behind Asana's AI features by finding relevant work graph content and delivering it to LLM context windows. Our work enables AI features that truly understand your work—both within and outside of Asana—and use that understanding to take action. We also own Asana's traditional search experience. As a Senior Software Engineer on the AI Retrieval team, you'll build the systems that make Asana's AI smart and responsive. You'll tackle challenging problems in search and retrieval, working to improve the speed, cost-efficiency, and quality of our systems while expanding their capabilities to new data sources. This role is based in our Warsaw office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do, and your recruiter can share more about the in-office requirements. We offer a Contract of Employment (UoP) for our employees in Poland. What you'll achieve Reduce the latency and cost of our retrieval system, making Asana's AI features faster and more efficient Improve the quality and relevance of search results to help users find exactly what they need Expand the retrieval system's capabilities to query new Asana objects and third-party data sources Build and optimize search infrastructure using OpenSearch/ElasticSearch Contribute to ML-powered features like embeddings-based retrieval and semantic search Collaborate with cross-functional partners in New York City while building strong relationships with your Warsaw-based peers About you 6+ years of experience writing code in a production environment Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making Hands-on experience in search engineering, including with OpenSearch or ElasticSearch

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About the team As the leading independent identity provider for the enterprise, Okta is on a mission to build a world-class brand. Driving that mission is the Brand & Creative team: a dynamic group of designers, writers, strategists, and producers who bring the Okta brand to life across every touchpoint. A key part of our strategy is the work of our Brand & Experiences Creative team, which is crafting a powerful experiential design system to scale across physical and digital environments globally. We are seeking a visionary Senior Designer to help lead this charge, shaping the future of how people interact with the Okta brand in tangible, memorable ways. About the role As a Senior Experiences Designer, you will play a pivotal role in conceptualizing and producing high-impact event and spatial activation creative. You will help shape how the world engages with the Okta brand across our most important platforms—from flagship events like Oktane and Showcase to our major third-party and field event presences around the globe. We are looking for a world-class creative who’s also a natural collaborator and communicator. The ideal candidate can

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Senior Software Engineer Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you.. Auth0 Auth0 is an easy to implement authentication and authorization platform designed by developers for developers. We make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier 0 global service to deliver conve

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. We are looking for a Senior Product Manager to join our Auth0 Platform Infrastructure team. In this highly visible role, you will be the driving force behind the core infrastructure and platform capabilities that power Auth0’s immense global scale. You will own the vision, strategy, and execution for critical platform components including intelligent rate limiting, high-volume streaming data architectures, and overall cloud resilience. As a leader in the platform space, you will tackle multi-dimensional scaling challenges—including those introduced by the rapid adoption of AI agents—and ensure our platform remains highly available, secure, and performant for thousands of enterprise customers relying on us for mission-critical authentication. What You’ll Do Define the Platform Vision: Own the roadmap and strategic direction for key infrastructure components, ensuring alignment with Auth0’s broader platform strategy and vision. Enhance Cloud Infrastructure & Resilience: Champion initiatives related to cloud architecture, including Geo HA failover mechanisms, AWS PrivateLink

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is The World’s Identity Company. We free everyone to safely use any technology anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebratea a variety of perspectives and experiences. We are not looking for someone who checks every single box—we’re looking for lifelong learners and people who can make us better with their unique experiences. We are seeking an independent Senior Software Engineer who effectively balances technical excellence with a disciplined approach to the software development lifecycle. What you'll be doing Design, build, and evolve intelligent customer experience solutions that integrate Salesforce CRM with AWS services and modern generative AI capabilities. Architect and develop AI-powered experiences using Amazon Bedrock, LangChain, and modern LLM integration patterns to create context-aware, scalable, and customer-facing solutions. Build robust backend services and integratio

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is The World’s Identity Company, and we are looking for a Senior Financial Analyst to join our Finance team as a dedicated business partner to the Marketing organization. In this role, you will be the financial co-pilot for the CMO organization, helping to manage a significant portion of Okta’s investment in growth. You won’t just track the numbers; you will help shape them. You will partner with Marketing Leadership & Operations to drive ROI-based decision-making, ensuring we are deploying capital efficiently to drive pipeline and revenue. Key Responsibilities Business Partnering: Serve as the point person for all Marketing budget-related questions. Develop deeper, strategic partnerships with a handful of key verticals (e.g., Demand Gen, Digital, Product Marketing), building strong relationships with budget owners to interpret financial results and influence operational decisions. Budgeting & Forecasting: Lead the monthly and quarterly forecasting cycles for Marketing Opex and Headcount in Anaplan, ensuring data accuracy and alignment with shifting business priorities. Serve as

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Solutions Engineering Team We believe Solutions Engineers at Okta are involved in all stages of the customer’s digital transformation. Solutions Engineers are experienced using presentations, email, phone and social media to connect with customers virtually and in-person. We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to help educate Okta’s Customers (everyone from developers to product managers to C-level executives) on best practices during their cloud security technology journey. We believe Okta’s Solutions Engineers empathize with Customers and quickly discern their true technical needs by asking detailed, clarifying questions while presenting solutions that specifically address those needs. Okta Solution Engineers have the rare combination of technical acumen and business insight; in a career where you can utilize both. As a Solutions Engineer at Okta, you will further develop each of these skills by advising a diverse set of customers on the value they

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About Okta Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. Our mission is to secure every identity, from customer to employee, and to enable seamless, secure digital experiences. The Opportunity We are seeking an experienced and highly motivated Senior Full Stack Developer to join our team. You will be instrumental in designing, developing, and deploying high-performance, scalable web applications that are critical to Okta's success. This role is a fantastic opportunity to work on complex, large-scale systems, contribute to core backend services, and potentially explore integrations with AI technologies. A specific focus for this role will be contributing to the development and evolution of Compass, our internal data and knowledge platform. What you will be doing Design, develop, and deploy scalable web applications and features using React on the frontend and Java on the backend. <

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. What You’ll Be Doing Design, build, and operate highly scalable, reliable, and secure infrastructure powering our production systems across AWS and GCP. Lead major reliability and modernization initiatives, including container platform migrations (e.g., ECS to EKS/GKE) and microservice enablement across multi-cloud environments. Serve as a technical authority in Kubernetes (EKS and GKE), cloud infrastructure (AWS and GCP), and modern CI/CD practices (GitOps, automation pipelines). Partner with development teams to architect and enable microservice-based applications, ensuring production readiness, scalability, and observability. Implement and manage infrastructure as code (Terraform, Ansible) to automate provisioning, scaling, and configuration management across multiple cloud providers. Drive improvements in observability, performance, and cost efficiency through robust monitoring, logging, and alerting systems that span AWS and GCP. Champion SRE best practices — defining SLOs/SLIs, conducting blameless postmortems, and continuously improving incident response. Lead complex technical projects from

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box, we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. The Data Enablement Team Auth0 is an easy-to-implement authentication and authorization platform designed by developers for developers. We make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier 0 global service to deliver convenience, privacy, and security so customers can focus on innovation. Within the Data organization, the Data Enablement team is