Content Support Engineer Jobs

The Opportunity Our PRM (Partner Relationship Management) platform is the operating system for MongoDB's entire partner ecosystem — the system partners and internal teams rely on for onboarding, deal registration, enablement content, incentives, and reporting. We're looking for a Director, Business Product Manager to own the business vision and requirements for this platform: the strategic counterpart to the engineering/IT team that builds it. This is a business-side role — you won't be writing code — but you need to understand PRM deeply enough to translate partner and internal stakeholder needs into a clear product vision, a prioritized roadmap, and requirements engineering can build against. You'll report to the VP of Partner Strategic Operations and work as the connective tissue between the partner organization (Sales Plays & Offerings, Programs, Enablement, Digital Process & AI Operations) and the engineering/IT teams who build and maintain the platform. We are looking to speak to candidates who are based anywhere in the US for our hybrid working model. What You'll Do Own the vision and strategy Define and own the long-term business vision and strategy for the PRM platform, anchored in the needs of partners and internal partner-organization stakeholders. Build and maintain a prioritized product roadmap that balances competing demands from Sales Plays & Offerings, Programs, Enablement, Digital Process & AI Operations, and field/partner-facing teams. Stay current on PRM market direction (Salesforce PRM, Impartner, Workspan, Zift, Crossbeam, and emerging AI-native entrants) to inform build-vs-buy and platform ev

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Role Overview We are seeking a Senior Software Engineer to build and evolve Okta’s web platform using React and Next.js. In this role, you will bring deep frontend expertise to solve complex engineering problems autonomously from designing scalable page systems and optimizing performance to integrating CMS APIs and refining developer workflows. You work independently on ambiguous problems but thrive in collaboration with designers, content architects, and fellow engineers. AI-assisted development tools are part of how this team works, and you leverage them fluently to move faster while maintaining high standards. This is a hands-on IC role with significant autonomy and real ownership, ideal for an engineer who combines deep technical understanding with strong collaborative instincts. Key Responsibilities Frontend Development & Architecture: Build and maintain reusable page templates, features, and component systems in Next.js using TypeScript and React. Design scalable data-fetching patterns from headless CMS APIs (GraphQL and REST), transforming structured content into polished frontend experiences. Collaborate on content model design with content architects, ensuring CMS data maps cleanly to frontend templates. Implement responsive, accessible, high-performance UI following established design system patterns and propose improvements when existing patterns fall short. Design System Collaboration: Work closely with the design system team to assemble pag

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Auth0 Team: As a Senior Developer Advocate, you will be an influencer in empowering developers by shaping and delivering compelling, deeply technical content across various in person and digital channels. You will not only inspire in public speaking settings but also help identify emerging trends, and influence the overall developer experience. You are a great match if you can demonstrate a strong ability to craft engaging developer-oriented content, especially about AI, coupled with technical proficiency, exceptional communication, and a proven passion for anticipating and addressing complex developer needs and trends. Auth0 secures more than 100 million logins each day for customers worldwide—and we're growing fast! To help drive this growth, our mission is to become the customer identity and access management (CIAM) provider of choice for developers building small and large applications. To advance this mission, the Developer-Led Growth team engages with developer communities to help them adopt Auth0 and advocate on their behalf across Okta. What you'll be doing: As a Senior Developer Advocate, you will help execute a developer advocacy strategy, help identify key channels, events, and partners to maximize developer engagement and adoption. You will actively champion best practices by engaging with technical communities and collaborate closely across Product, Engineering, Developer Content, and Developer Marketing to advocate for developer need

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! The Payload team is building the future of content infrastructure at Figma. Payload is Figma’s open-source CMS and application framework, enabling developers and organizations to create websites, digital products, internal tools, asset management systems, and content-driven experiences at scale. As Engineering Manager, you'll lead the engineering team responsible for Payload’s evolution as both a thriving open-source platform and a foundational part of Figma’s future. You'll work alongside Payload’s founders and core contributors to scale the team, grow the community, and guide technical investments that strengthen Payload’s position as a leading content platform. You'll help engineers do their best work while partnering across product, design, go-to-market teams, enterprise customers, and the open-source ecosystem to shape the roadmap. Success in this role means balancing the needs of a passionate developer community with opportunities to create seamless integrations and workflows across Figma’s products, unlocking entirely new ways for teams to design, build, and manage digital experiences. If you're excited about open source, developer tools, platform strategy, and building high-performing teams, this role offers the opportunity to influence both a fast-growing product and the future of how content and design come together. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Lead the engineering team behind all

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! At Figma, we're building a vibrant community where designers and product builders come together to learn, grow, and connect around their shared passion. Our Advocacy team is central to this mission - empowering our users through engaging content, meaningful interactions, and genuine advocacy. We're looking for a Designer Advocate to partner closely with our Marketing, Sales, and Product teams. You'll bring deep design expertise, strong product intuition, and a genuine love for the design community into our go-to-market strategies. You'll also champion our users' voices internally, ensuring their perspectives shape our product evolution. This is a full time hybrid role based in our São Paulo, Brazil hub. What you'll do at Figma: Empower users at scale: Collaborate closely with Sales and Customer Experience teams to help customers unlock the full potential of Figma across real product workflows Create compelling content: Develop written, visual, and video resources that reflect how modern teams actually design and build, from early exploration to production-ready systems Inspire community connections: Foster meaningful relationships within the Figma community, identify collaboration opportunities, and nurture user-driven initiatives Speak and engage at events: Regularly present at industry meetups, conferences, and community events, sharing practical insights from real-world design work Champion user voices: Stay attuned to community feedback, sentiment, and emerging design trends—advocating inter

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Our Advocacy team drives this mission - building impactful content, high-value interactions, and a strong user voice. We're looking for a Designer Advocate to partner closely with our Marketing, Sales, and Product teams. You'll bring deep design expertise, strong product intuition, and a genuine love for the design community into our go-to-market strategies, while championing our users' voices internally to help shape our product evolution. This is a full time hybrid role based out of our London hub. What you'll do at Figma: Empower users at scale: Collaborate closely with Sales and Customer Experience teams to help customers unlock the full potential of Figma across real product workflows Create compelling content: Develop written, visual, and video resources that reflect how modern teams actually design and build, from early exploration to production-ready systems Inspire community connections: Foster meaningful relationships within the Figma community, identify collaboration opportunities, and nurture user-driven initiatives Speak and engage at events: Regularly present at industry meetups, conferences, and community events, sharing practical insights from real-world design work Champion user voices: Stay attuned to community feedback, sentiment, and emerging design trends—advocating internally to inform product decisions and improvements We'd love to hear from you if you have: Deep, hands-on Figma expertise and an entrepreneurial drive, with experience integrating Figma within real product t

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe is investing in building out its Creative Design team within the Stripe Delivery Center (SDC) to reach users across the globe. The team designs comprehensive ad campaigns tailored for various platforms, ensuring that every visual element aligns with our marketing goals and engages our audience effectively. We create net-new creative content and localize and adapt our work to meet the unique cultural and linguistic needs of different regions, presenting our message effectively in global languages. In addition to advertising and web content, we produce high-quality designs for presentations and collateral aimed at large users and executive audiences. Our designs enhance the clarity and impact of our messages, making complex information accessible and engaging—whether for a client pitch or an executive strategy session. What you'll do Designers at Stripe's SDC bring a passion for captivating storytelling and great design. They use design systems to tell compelling stories to a variety of audiences, and are well-versed at expanding, evolving, defining, and documenting flexible design systems that achieve bar-raising quality and consistency for the brand at scale. They are user-focused, business-savvy, empathetic, and inspiring. The ideal candidate excels across a variety of styles, crisply articulates design decisions, iterates quickly, and collaborates seamlessly with marketers, product managers, leaders, other designers, and cross-funct

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world's largest enterprises to the most ambitious startups — use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Communications team builds and protects the Stripe brand and influence across the world. Video and audio are increasingly important tools in shaping the world's understanding of Stripe and the fantastic companies using our infrastructure to grow—accelerating economies, creating industries, and reinventing business models in the process. What you'll do You'll be the engine of the Stripe short-form video strategy, making our content essential viewing for the world's most ambitious founders, operators, developers, and economists. Your mission is to take our rich library of content—from fireside chats with industry leaders to deep dives on the global economy—and distill it into intelligent, substantial clips (on YouTube Shorts, Instagram Reels, and more). This isn't about chasing empty clicks. It's about earning the attention and trust of a highly discerning audience. You'll also own our YouTube and Instagram video presence, transforming them into platforms renowned for their insight and quality. You'll wear a lot of hats—producer, video editor, content commissioner, social media channel strategist, measurement aficionado, and more. Responsibilities Own the Stripe YouTube channel and Instagram Reels, focused on providing additive insight to our core community of founders, developers, and thinkers Edit clips from Stripe long-form content (e.g., Cheeky Pint, firesides from Stripe Sessions and Tours), with a strong eye for the most salient

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! We’re a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. We are well on our way - but there’s still an exciting journey ahead of us. Do you want to join us? A core value proposition of Trustpilot is Trust. We work hard to ensure that our platform has real content from real people with real experiences. That means eliminating fraudulent reviews and sanctioning suspect behavior to keep our platform authentic. Our Trust Technology team aims to be an established name in the use of advanced technology to safeguard the integrity of online reviews. The Trust teams are composed of both Engineering and Data Science functions, where both are integral to achieving our goals. We are looking for a skilled Data Science Manager to join the Trust team in our mission. You will lead two teams of passionate and dedicated professionals, including Data Scientists who research Trust-specific problems and design ML solutions for them, and Engineers who build and maintain scalable infrastructure to turn detections into outcomes. You and your team will work within a focus area to develop, deploy, and maintain innovative technology at scale, alongside a cross-functional team of product managers, ML engineers, and designers. You will have the opportunity to collaborate widely across the business including with those in our Legal, Platform Engineering, and Data Science teams within Consumer, B2B, and Commercial. To thrive in this role, you bring a background in building and scaling complex systems with machine learning at their core. You are a seasoned Data Scientist who enjoys remaining hands-on across the end-to-end

About the Team The Applied AI team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and enterprises. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of GenAI use cases for their industry and drive them to production through strong technical guidance. As the leader of our ADEs in the Large Enterprise segment, you’ll help companies transform their business through solutions such as customer service, automated content generation, and novel applications that make use of our newest, most exciting models. About the Role We are seeking an Applied AI Engineering leader to ensure the technical success of our most strategic Large Enterprise customers across EMEA. In this role, you will manage the entire implementation journey, ensuring seamless platform integration. As the voice of our customers, you will align technical teams to deliver a consistent and exceptional experience throughout the customer lifecycle. Success will be measured by live production applications, increased API adoption, and impactful customer stories that demonstrate the value of our technology. This role is open in both our London and Munich offices. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own the strategy and operating model of the Large Enterprise Applied AI team, ensuring alignment with company objectives and the evolving needs of our customers. Lead, build, and mentor a team of high-performing ADEs to deliver exceptional customer outcomes, as demonstrated by production customer applications and increased API adoption. Serve as the technical advocate for our customers, synthesizing their needs to develop the Research and Applied Product/Engineering roadmaps. Act as the primary technical escalation point during development, fostering trust and maintaining direct communication with executive-level

About the Team The Applied AI Engineer - Digital Natives team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and enterprises. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of frontier AI use cases for their industry and drive them to production through strong technical guidance. As an Applied AI Engineer in the Digital Native segment, you’ll help large and highly sophisticated companies transform their business through custom AI solutions applications such as customer service, automated content generation, contextual search, personalization, and other novel use cases leveraging OpenAI’s newest, most exciting models and latest capabilities. About the Role We are looking for a driven solutions leader with a product mindset to partner with our customers and ensure they achieve tangible business value with frontier AI. You will pair with senior customer leaders to establish AI strategic roadmaps and identify the highest value applications. You’ll then partner with their engineering and product teams to move from prototype through production. You’ll take a holistic view of their needs and design an enterprise architecture using OpenAI APIs and other services to maximize customer value. You will collaborate closely with Sales, Solutions Engineering, Applied Research, and Product. This role is based in our São Paulo, Brazil office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Deeply embedd with our most sophisticated and technical platform customers, serving as their technical thought partner in ideating and building novel applications on our APIs. Proactively provide guidance to our customers on how to maximize business impact from their applications, accelerating their time to value. Experiment and prototype solutions with and for your customers. Forge and manage rel

About the Team The Integrity team at OpenAI is dedicated to ensuring that our cutting-edge technology is not only revolutionary, but also secure from a myriad of adversarial threats. We strive to maintain the integrity of our platforms as they scale. The Integrity team is at the front lines of defending against misuse in all its forms: content abuse, scaled attacks, and other actions that could undermine the user experience or harm our operational stability. About the Role As a Machine Learning Engineer in OpenAI's Integrity team, you will have the opportunity to work with some of the brightest minds in AI. You’ll work on state-of-the-art models and classifiers, experiment with new architecture and approaches, and push forward our abilities in content and user understanding. You’ll help turn research breakthroughs into tangible solutions that improve the trust and safety of our platform. If you're excited about training LLMs and building ML models, this role is your chance to make a significant mark. In this role, you will: Innovate and Deploy: Design and deploy advanced machine learning models that solve real-world problems. Bring OpenAI's research from concept to implementation, creating AI-driven applications with a direct impact. Collaborate with the Best: Work closely with researchers, software engineers, and product managers to understand complex business challenges and deliver AI-powered solutions. Be part of a dynamic team where ideas flow freely and creativity thrives. Optimize and Scale: Implement scalable data pipelines, optimize models for performance and accuracy, and ensure they are production-ready. Contribute to projects that require cutting-edge technology and innovative approaches. Learn and Lead: Stay ahead of the curve by engaging with the latest developments in machine learning and AI. Take part in code reviews, share knowledge, and lead by example to maintain high-quality engineering practices. Make a Difference: Monitor and maintain deployed m

About The Team The Data Understanding team is responsible for creating the high quality datasets and their quantized representation for OpenAI. This includes synthesizing multimodal data, building VQ representations, and processing, filtering, deduplication, quality control, and tokenization so it can be used effectively in big model training runs. About The Role We’re looking to advance how OpenAI prepares, curates, synthesizes and understands multimodal data at scale. You’ll work on research and production problems like synthesizing multimodal content (images, audio, and video) and their supervisions, improving noisy data pipelines, building better quality filters, using models to automate data prep, and measuring whether changes in the dataset improve model performance. We Expect You To Have a strong track record of new or improved ML ideas, through publications, projects, or applied research. Own and drive a research agenda, from choosing the right multimodal data problems to carrying long-running work through to impact. Be excited by OpenAI’s empirical, collaborative approach to research. Nice To Have Experience with multimodal learning, audio, vision, video, synthetic data, or data-centric ML. Thoughtfulness about AI’s impact, including privacy, provenance, and data quality. Experience building high-performance deep learning or large-scale data processing systems. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of

About the team The Applied AI Engineer, Digital Natives team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and enterprises. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of frontier AI use cases for their industry and drive them to production through strong technical guidance. As an Applied AI Engineer in the Digital Native segment, you’ll help large and highly sophisticated companies transform their business through custom AI solutions applications such as customer service, automated content generation, contextual search, personalization, and other novel use cases leveraging OpenAI’s newest, most exciting models and latest capabilities. About the role We are looking for a driven solutions leader with a product mindset to partner with our customers and ensure they achieve tangible business value with frontier AI. You will pair with senior customer leaders to establish AI strategic roadmaps and identify the highest value applications. You’ll then partner with their engineering and product teams to move from prototype through production. You’ll take a holistic view of their needs and design an enterprise architecture using OpenAI APIs and other services to maximize customer value. You will collaborate closely with Sales, Solutions Engineering, Applied Research, and Product. This role is based in our NYC office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Deeply embedded with our most sophisticated and technical platform customers, serving as their technical thought partner in ideating and building novel applications on our APIs. Proactively provide guidance to our customers on how to maximize business impact from their applications, accelerating their time to value. Experiment and prototype solutions with and for your customers. Forge and manage relationships wi

About the team The Applied AI Engineer - Digital Natives team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and enterprises. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of frontier AI use cases for their industry and drive them to production through strong technical guidance. As an Applied AI Engineer in the Digital Native segment, you’ll help large and highly sophisticated companies transform their business through custom AI solutions applications such as customer service, automated content generation, contextual search, personalization, and other novel use cases leveraging OpenAI’s newest, most exciting models and latest capabilities. About the role We are looking for a driven solutions leader with a product mindset to partner with our customers and ensure they achieve tangible business value with frontier AI. You will pair with senior customer leaders to establish AI strategic roadmaps and identify the highest value applications. You’ll then partner with their engineering and product teams to move from prototype through production. You’ll take a holistic view of their needs and design an enterprise architecture using OpenAI APIs and other services to maximize customer value. You will collaborate closely with Sales, Solutions Engineering, Applied Research, and Product. This role is based in our SF or Seattle office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Deeply embedded with our most sophisticated and technical platform customers, serving as their technical thought partner in ideating and building novel applications on our APIs. Proactively provide guidance to our customers on how to maximize business impact from their applications, accelerating their time to value. Experiment and prototype solutions with and for your customers. Forge and manage relat