Continuous Improvement Manager Jobs

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role We’re looking for a Customer Success Manager to support advertisers in onboarding, launching, and growing on OpenAI’s advertising platform. You will manage a portfolio of partners and serve as a trusted advisor, helping them achieve their business objectives while ensuring a strong and responsible experience on our platform. This role sits at the intersection of relationship management, strategy, and execution. You’ll work closely with Sales to drive long-term partner growth and with internal teams to continuously improve the advertiser experience. This role is based in our Dublin office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own relationships with a portfolio of advertising partners, serving as their primary point of contact. Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products. Analyze campaign performance and provide clear, actionable recommendations to improve outcomes. Identify opportunities to expand partnerships through increased product adoption and incremental investment. Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value. Surface advertiser feedback and insights to inform product improvements and long-term strategy. Help build scalable processes and best practices that support the growth of OpenAI’s advertising ecosystem. You might thrive in this role if you: Have 5-10+ ye

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role We’re looking for a Customer Success Manager to support advertisers in onboarding, launching, and growing on OpenAI’s advertising platform. You will manage a portfolio of partners and serve as a trusted advisor, helping them achieve their business objectives while ensuring a strong and responsible experience on our platform. This role sits at the intersection of relationship management, strategy, and execution. You’ll work closely with Sales to drive long-term partner growth and with internal teams to continuously improve the advertiser experience. This role is based in our Munich office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own relationships with a portfolio of advertising partners, serving as their primary point of contact. Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products. Analyze campaign performance and provide clear, actionable recommendations to improve outcomes. Identify opportunities to expand partnerships through increased product adoption and incremental investment. Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value. Surface advertiser feedback and insights to inform product improvements and long-term strategy. Help build scalable processes and best practices that support the growth of OpenAI’s advertising ecosystem. You might thrive in this role if you: Have 5-10+ ye

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role We’re looking for a Customer Success Manager to support advertisers in onboarding, launching, and growing on OpenAI’s advertising platform. You will manage a portfolio of partners and serve as a trusted advisor, helping them achieve their business objectives while ensuring a strong and responsible experience on our platform. This role sits at the intersection of relationship management, strategy, and execution. You’ll work closely with Sales to drive long-term partner growth and with internal teams to continuously improve the advertiser experience. This role is based in our Paris office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own relationships with a portfolio of advertising partners, serving as their primary point of contact. Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products. Analyze campaign performance and provide clear, actionable recommendations to improve outcomes. Identify opportunities to expand partnerships through increased product adoption and incremental investment. Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value. Surface advertiser feedback and insights to inform product improvements and long-term strategy. Help build scalable processes and best practices that support the growth of OpenAI’s advertising ecosystem. You might thrive in this role if you: Have 5-10+ yea

About the team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the role We’re looking for a Customer Success Manager to support advertisers in onboarding, launching, and growing on OpenAI’s advertising platform. You will manage a portfolio of partners and serve as a trusted advisor, helping them achieve their business objectives while ensuring a strong and responsible experience on our platform. This role sits at the intersection of relationship management, strategy, and execution. You’ll work closely with Sales to drive long-term partner growth and with internal teams to continuously improve the advertiser experience. This role is based in our Singapore office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own relationships with a portfolio of advertising partners, serving as their primary point of contact. Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products. Analyze campaign performance and provide clear, actionable recommendations to improve outcomes. Identify opportunities to expand partnerships through increased product adoption and incremental investment. Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value. Surface advertiser feedback and insights to inform product improvements and long-term strategy. Help build scalable processes and best practices that support the growth of OpenAI’s advertising ecosystem. You might thrive in this role if you: Have 5-10+

About the team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Sales team partners closely with customers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the role We’re looking for an Account Manager to support advertisers in onboarding, launching, and growing on OpenAI’s advertising platform. You will manage a portfolio of partners and serve as a trusted advisor, helping them achieve their business objectives while ensuring a strong and responsible experience on our platform. This role sits at the intersection of relationship management, strategy, and execution. You’ll work closely with Sales to drive long-term partner growth and with internal teams to continuously improve the advertiser experience. In this role, you will: Own relationships with a portfolio of advertising partners, serving as their primary point of contact. Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products. Analyze campaign performance and provide clear, actionable recommendations to improve outcomes. Identify opportunities to expand partnerships through increased product adoption and incremental investment. Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value. Surface advertiser feedback and insights to inform product improvements and long-term strategy. Help build scalable processes and best practices that support the growth of OpenAI’s advertising ecosystem. You might thrive in this role if you: Has 5-10+ years of experience in digital advertising, account management, customer success, consulting or a related client-facing role. Has experience managing advertiser or agency r

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: London, United Kingdom About the Department Cloudforce One is Cloudflare's threat operations and research team, responsible for identifying and disrupting cyber threats ranging from sophisticated cyber criminal activity to nation-state sponsored advanced persistent threats (APTs). Cloudforce One works in close partnership with external organizations and internal Cloudflare teams, continuously developing operational tradecraft

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. The team owns top-of-funnel strategy and operations for the Upmarket Sales organization, supporting both AEs and SDRs. We shape and operate how leads and accounts are deployed across the field through lead routing and management, AE account pairing, territory management, and account assignment strategy. This role sits at the center of how our Upmarket Sales organization goes to market and creates pipeline. You’ll own both the day-to-day operations and the evolution of our Top-of-Funnel processes—working hands-on in the details while shaping the strategy for how we deploy AEs and SDRs. Your work will ensure the right coverage, processes, and workflows are in place to improve pipeline generation, seller productivity, and the overall efficiency of our GTM motion. What you’ll do as a Senior GTM Strategy & Operations Manager at Vanta: Own the day-to-day execution of Top-of-Funnel operations, including responding to field requests and managing the processes, data, systems, and business logic underlying lead-to-account, territory, and AE coverage decisions. This is a hands-on role that balances ongoing operational needs with larger strategic initiatives and process improvements. Own territory strategy and ongoing territory management, ensuring AEs and SDRs have high-quality, balanced coverage and identifying opportunities to improve how accounts and selling capacity are deployed. Design and optimize AE coverage and account pairing strategies to improve how our sellers work together to generate and progress pipeline. Identify and lead Top-of-Funnel initiatives that improve pipeline coverage, territory quality, seller productivity,

Datadog is looking for a driven, entrepreneurial Customer Marketing Manager to join our Corporate Marketing team — a group of talented professionals responsible for sourcing, creating, and amplifying stories of customers who are achieving meaningful technology and business outcomes with Datadog. This role is designed for marketers who thrive in dynamic environments, are passionate about building genuine customer relationships, and know how to turn great stories into compelling, data-driven programs. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Source and track opportunities to promote customer wins by working with cross-functional partners across product marketing, partner marketing, sales, customer success, marketing operations, demand generation, and more Track and report on program performance, including participation rates, customer reception, content output, and influenced pipeline and closed deals Build a portfolio of customer advocates through online and in-person engagements to source strong stories and promotional opportunities Interview customers and product leaders — in-person and on camera — to produce customer marketing assets, like case studies, video testimonials, promotional quotes, and slides Design, deliver, and continuously optimize programs and incentive strategies that attract customers to participate in advocacy activities Lead programs that drive high-quality customer reviews to peer review sites such as Gartner Peer Insights, G2, and TrustRadius Influence how the broader team operates by modeling best practices, championing process improvements, and driving adoption of AI tools and cross-team efficiencies Who You Are: You have 4+ years of experience in customer marketing and/or advocacy for a B2B technology company

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: The Product Support Manager will be responsible for leading a team of Product Support Specialists in Hyderabad. You will collaborate closely with the Hyderabad Site Lead, regional Heads of Support, and User Operations leadership to ensure cohesive product support operations across the global team. This role will surface customer and product usage trends, drive resolution for executive-level product escalations, and continuously improve global support and escalation processes. The successful candidate should bring deep expertise in product support and escalation management, including experience driving process improvements and collaborating cross-functionally with Product, Engineering, and Customer Success teams. They will also have strong experience managing a high-performing team of product support specialists across multiple levels, ensuring timely issue resolution, operational excellence, and a seamless customer experience. What You'll Achieve: Collaborate closely with the Hyderabad Site Lead, regional Heads of Support, and User Operations leadership to ensure cohesive Product Support operations across the global o

About DataCamp Data and AI skills are critical for thriving today, and DataCamp is the platform that empowers everyone to learn them. We help individuals and Fortune 1000 companies close the data and AI skills gap through world-class learning, hands-on training, and a global community of expert instructors. In this role, you’ll collaborate with instructors and teams across curriculum, engineering, product, and marketing to expand and improve our Data Science and Data Engineering curriculum—helping millions worldwide upskill in data and AI. About the role This is an individual contributor role. You will collaborate with subject matter experts and leverage in-house-built cutting-edge AI tooling to scale high-quality course creation. Here’s what your day-to-day will look like: Manage the entire content development lifecycle and deadlines. Source and recruit top-tier subject-matter experts as instructors. Collaborate with instructors to create engaging content. Consistently leverage a variety of off-the-shelf and in-house AI systems to drive high-quality content production. Design, review, and create content on data science and data engineering. You will review content from a learner perspective, ensuring it is technically accurate and pedagogically effective. Continuously assess course performance using learner feedback and engagement data to drive improvements. Identify and prioritize existing curriculum gaps or new topics in data science and data engineering. Qualifications: A solid technical background in Python and SQL. A technical background in data engineering is a plus. Strong expertise in instructional design, with proven experience designing, structuring, and teaching technical courses, and creating interactive, hands-on learning experiences. Graduate degree (Master’s or PhD) in Computer Science, AI, Data Science, or a related STEM field, or equivalent industry experience with hands-on expertise in data science, machine learning,

Data and AI skills are critical for thriving today, and DataCamp is the platform that empowers everyone to learn them. We help individuals and Fortune 1000 companies close the data and AI skills gap through world-class learning, hands-on training, and a global community of expert instructors. In this role, you'll combine deep cloud expertise, technical breadth, and a passion for great didactic experiences to build the next generation of cloud education at DataCamp . About the role This is an individual contributor role. You will collaborate with subject matter experts and leverage in-house-built cutting-edge AI tooling to scale high-quality course creation across cloud platforms (AWS, Azure, GCP) and cloud-adjacent topics such as DevOps, infrastructure-as-code, MLOps, and cloud data engineering. Here's what your day-to-day will look like: Manage the entire content development lifecycle and deadlines. Source and recruit top-tier subject-matter experts as instructors. Collaborate with instructors to create engaging content. Consistently leverage AI tools like Claude Code, Cursor, and more to drive high-quality content production at scale. Design, review, and create content on Cloud platforms, cloud architecture, DevOps, cloud data engineering, and related topics. You will review content from a learner perspective, ensuring it is technically accurate and pedagogically effective. Continuously assess course performance using learner feedback and engagement data to drive improvements. Identify and prioritize existing curriculum gaps or new topics in DataCamp's cloud curriculum. We’re excited about you because you have the following A solid hands-on background working with one or more major cloud platforms (AWS, Azure, or GCP). Relevant cloud certifications (e.g. AWS Solutions Architect, Google Professional Cloud Architect, Azure Administrator) are a strong plus. Broad cloud fluency spanning infrastructure, storage, compute, networking, and managed services, with additiona

Data and AI skills are critical for thriving today, and DataCamp is the platform that empowers everyone to learn them. We help individuals and Fortune 1000 companies close the data and AI skills gap through world-class learning, hands-on training, and a global community of expert instructors. In this role, you'll combine deep cloud expertise, technical breadth, and a passion for great didactic experiences to build the next generation of cloud education at DataCamp . About the role This is an individual contributor role. You will collaborate with subject matter experts and leverage in-house-built cutting-edge AI tooling to scale high-quality course creation across cloud platforms (AWS, Azure, GCP) and cloud-adjacent topics such as DevOps, infrastructure-as-code, MLOps, and cloud data engineering. Here's what your day-to-day will look like: Manage the entire content development lifecycle and deadlines. Source and recruit top-tier subject-matter experts as instructors. Collaborate with instructors to create engaging content. Consistently leverage AI tools like Claude Code, Cursor, and more to drive high-quality content production at scale. Design, review, and create content on Cloud platforms, cloud architecture, DevOps, cloud data engineering, and related topics. You will review content from a learner perspective, ensuring it is technically accurate and pedagogically effective. Continuously assess course performance using learner feedback and engagement data to drive improvements. Identify and prioritize existing curriculum gaps or new topics in DataCamp's cloud curriculum. We’re excited about you because you have the following A solid hands-on background working with one or more major cloud platforms (AWS, Azure, or GCP). Relevant cloud certifications (e.g. AWS Solutions Architect, Google Professional Cloud Architect, Azure Administrator) are a strong plus. Broad cloud fluency spanning infrastructure, storage, compute, networking, and managed services, with additiona

About DataCamp Data and AI skills are critical for thriving today, and DataCamp is the platform that empowers everyone to learn them. We help individuals and Fortune 1000 companies close the data and AI skills gap through world-class learning, hands-on training, and a global community of expert instructors. In this role, you’ll collaborate with instructors and teams across curriculum, engineering, product, and marketing to expand and improve our Data Science and Data Engineering curriculum—helping millions worldwide upskill in data and AI. About the role This is an individual contributor role. You will collaborate with subject matter experts and leverage in-house-built cutting-edge AI tooling to scale high-quality course creation. Here’s what your day-to-day will look like: Manage the entire content development lifecycle and deadlines. Source and recruit top-tier subject-matter experts as instructors. Collaborate with instructors to create engaging content. Consistently leverage a variety of off-the-shelf and in-house AI systems to drive high-quality content production. Design, review, and create content on data science and data engineering. You will review content from a learner perspective, ensuring it is technically accurate and pedagogically effective. Continuously assess course performance using learner feedback and engagement data to drive improvements. Identify and prioritize existing curriculum gaps or new topics in data science and data engineering. Qualifications: A solid technical background in Python and SQL. A technical background in data engineering is a plus. Strong expertise in instructional design, with proven experience designing, structuring, and teaching technical courses, and creating interactive, hands-on learning experiences. Graduate degree (Master’s or PhD) in Computer Science, AI, Data Science, or a related STEM field, or equivalent industry experience with hands-on expertise in data science, machine learning,

About DataCamp Data and AI skills are critical for thriving today, and DataCamp is the platform that empowers everyone to learn them. We help individuals and Fortune 1000 companies close the data and AI skills gap through world-class learning, hands-on training, and a global community of expert instructors. In this role, you’ll collaborate with instructors and teams across curriculum, engineering, product, and marketing to expand and improve our Data Science and Data Engineering curriculum—helping millions worldwide upskill in data and AI. About the role This is an individual contributor role. You will collaborate with subject matter experts and leverage in-house-built cutting-edge AI tooling to scale high-quality course creation. Here’s what your day-to-day will look like: Manage the entire content development lifecycle and deadlines. Source and recruit top-tier subject-matter experts as instructors. Collaborate with instructors to create engaging content. Consistently leverage a variety of off-the-shelf and in-house AI systems to drive high-quality content production. Design, review, and create content on data science and data engineering. You will review content from a learner perspective, ensuring it is technically accurate and pedagogically effective. Continuously assess course performance using learner feedback and engagement data to drive improvements. Identify and prioritize existing curriculum gaps or new topics in data science and data engineering. Qualifications: A solid technical background in Python and SQL. A technical background in data engineering is a plus. Strong expertise in instructional design, with proven experience designing, structuring, and teaching technical courses, and creating interactive, hands-on learning experiences. Graduate degree (Master’s or PhD) in Computer Science, AI, Data Science, or a related STEM field, or equivalent industry experience with hands-on expertise in data science, machine learning,

About DataCamp Data and AI skills are critical for thriving today, and DataCamp is the platform that empowers everyone to learn them. We help individuals and Fortune 1000 companies close the data and AI skills gap through world-class learning, hands-on training, and a global community of expert instructors. In this role, you’ll collaborate with instructors and teams across curriculum, engineering, product, and marketing to expand and improve our Data Science and Data Engineering curriculum—helping millions worldwide upskill in data and AI. About the role This is an individual contributor role. You will collaborate with subject matter experts and leverage in-house-built cutting-edge AI tooling to scale high-quality course creation. Here’s what your day-to-day will look like: Manage the entire content development lifecycle and deadlines. Source and recruit top-tier subject-matter experts as instructors. Collaborate with instructors to create engaging content. Consistently leverage a variety of off-the-shelf and in-house AI systems to drive high-quality content production. Design, review, and create content on data science and data engineering. You will review content from a learner perspective, ensuring it is technically accurate and pedagogically effective. Continuously assess course performance using learner feedback and engagement data to drive improvements. Identify and prioritize existing curriculum gaps or new topics in data science and data engineering. Qualifications: A solid technical background in Python and SQL. A technical background in data engineering is a plus. Strong expertise in instructional design, with proven experience designing, structuring, and teaching technical courses, and creating interactive, hands-on learning experiences. Graduate degree (Master’s or PhD) in Computer Science, AI, Data Science, or a related STEM field, or equivalent industry experience with hands-on expertise in data science, machine learning,