Continuous Improvement Manager Jobs

The Team + The Role The Core team builds features and platform capabilities that power critical areas of the Pendo product experience. The team supports high-stakes customer use cases, shapes how systems evolve over time, and creates a more consistent experience across the platform. This work sits in complex product areas where delivery speed, system reliability, and long-term maintainability all matter. As a Sr. Software Engineer, you will own complex problem spaces and drive them forward independently. You will apply strong engineering judgment to ambiguous challenges, partner closely with Product and Design, and stay accountable to outcomes, not just output. You will break large efforts into small, continuously shippable increments, bring others along with you, and leave the codebase better than you found it. This role is based in our Raleigh office. What this looks like day-to-day Feature ownership: Own complex, ambiguous features end-to-end by structuring work into small, independently shippable increments. Drive delivery with clarity, strong judgment, and accountability for customer and system impact. Production engineering: Write production-ready code and define testing approaches based on risk and system impact. Use safe rollout patterns to reduce risk and enable incremental delivery. Incident response: Respond quickly when production issues arise in your area. Resolve issues and drive follow-up improvements that prevent recurrence. AI-enabled development: Use AI tools as a core part of your daily workflow for code generation, debugging, test writing, and task decomposition. Help raise the bar for how the team uses AI in development workflows. Technical collaboration: Deliver actionable code reviews, accurate documentation, and constructive contributions to technical discussions and planning sessions. Help teammates make better decisions through clear, direct input. Continuous improvement: Identify recurring friction points in code, tests, tooling, or proces

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Distinguished Machine Learning Engineer/Technical Director in the Safety organization at Roblox, you will drive the overall technical vision and execution for all machine learning initiatives focused on maintaining the safety and civility of our users. Our industry-leading safety features ensure Roblox remains a safe and inclusive environment for our community to express themselves creatively and share experiences without fear. The Safety org is the reason why Roblox is the safest place on the internet, protecting users You will provide technical leadership on AI/ML efforts for Trust and Safety as the Roblox platform scales to serve different age groups and geographic locations. You Will: Own the technical direction and implementation of machine learning solutions for safety-related systems Lead and mentor other engineers, fostering a culture of technical excellence and inclusivity Break down long-term product requirements into iterative deliverable stages, ensuring continuous improvement Craft and build large-scale machine learning models with billions of parameters, ensuring production-readiness Facilitate challenging technical decisions across multiple teams, demonstrating empathy a

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? With the advent of AI, the nature of customer support has changed dramatically - as have the humans who provide it. Our next Technical Support Specialist will be someone who thrives in autonomy, is deeply curious, fluent in AI tools and holds an extremely high bar not just for themselves, but for their teammates. As a Technical Support Specialist, you'll own complex technical queries around some of our most nuanced features, serve as a point of escalation for your colleagues for the most tricky investigations, consistently provide world class customer support, collaborate with our customers proactively to help them make the most of our platform and help drive improvements in product, processes, and peer development. You'll use AI tools alongside your own expertise to handle complex cases efficiently and play a role in shaping a culture of continuous improvement. We ship product updates consistently, so if constant learning excites and energises you, this environmen

As a Senior Security Engineer focused on Datadog’s Cloud SIEM product, you will help shape the future of security operations by transforming real-world security expertise into scalable detection, investigation, and response capabilities. You will develop high-impact threat detection content, improve AI-assisted security workflows, and help defenders identify and respond to threats across cloud-native and enterprise environments. Working closely with Product, Engineering, and Security Research teams, you will influence the evolution of Datadog Security products while advancing detection coverage across emerging technologies and attack surfaces. This role offers the opportunity to contribute to open source initiatives, publish security research, and help define the next generation of agentic security operations capabilities. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Research attacker techniques, defensive strategies, and emerging threats, translating findings into scalable security capabilities that protect customers at cloud scale. Design and improve AI-powered investigation, threat hunting, and response workflows that support Datadog’s agentic SOC capabilities. Own the lifecycle of threat detections and automated security workflows, from research and design through deployment, measurement, and continuous improvement. Develop high-fidelity detection content across cloud platforms, SaaS applications, identity systems, endpoints, networks, and other modern attack surfaces. Partner with Product, Engineering, Security Research, and customers to influence roadmap decisions and improve security outcomes across the platform. Mentor security engineers and drive improvements through automation, tooling, rapid prototyping, and data-driven optimization. Who Yo

As a Senior Security Engineer focused on Datadog’s Cloud SIEM product, you will help shape the future of security operations by transforming real-world security expertise into scalable detection, investigation, and response capabilities. You will develop high-impact threat detection content, improve AI-assisted security workflows, and help defenders identify and respond to threats across cloud-native and enterprise environments. Working closely with Product, Engineering, and Security Research teams, you will influence the evolution of Datadog Security products while advancing detection coverage across emerging technologies and attack surfaces. This role offers the opportunity to contribute to open source initiatives, publish security research, and help define the next generation of agentic security operations capabilities. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Research attacker techniques, defensive strategies, and emerging threats, translating findings into scalable security capabilities that protect customers at cloud scale. Design and improve AI-powered investigation, threat hunting, and response workflows that support Datadog’s agentic SOC capabilities. Own the lifecycle of threat detections and automated security workflows, from research and design through deployment, measurement, and continuous improvement. Develop high-fidelity detection content across cloud platforms, SaaS applications, identity systems, endpoints, networks, and other modern attack surfaces. Partner with Product, Engineering, Security Research, and customers to influence roadmap decisions and improve security outcomes across the platform. Mentor security engineers and drive improvements through automation, tooling, rapid prototyping, and data-driven optimization. Who Yo

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Federal SRE Team We are looking for an experienced Staff Site Reliability Engineer to join Okta's Federal SRE team for the Emerging Products Group (EPG). Our mission is to build highly reliable, scalable, and secure cloud services that our customers can trust. We embrace an automation-first mindset and continuously invest in platform engineering, observability, and operational excellence to enable our engineering teams to move quickly and safely. The Staff SRE, Classified Opportunity This role is ideal for an engineer who enjoys solving complex technical challenges at scale, building automation, and improving the reliability of production systems. You will serve as a technical leader within the EPG SRE organization, partnering closely with software engineers, architects, and product teams to design, build, and operate world-class cloud services. The ideal candidate exemplifies the philosophy of "if you have to do it more than once, automate it" and possesses a strong passion for continuous improvement, operational excellence, and software engineering. Security Clearance: Active U.S. TS/SCI clearance with Full Scope Poly Compliance Expertise: Proven experience navigating Federal and DoD compliance frameworks, specifically FedRAMP and Impact Level 6 (IL6) What you’ll be doing: Reliability & Operations Design, build, and operate large-scale cloud infrastructure and production services. Participate in an on-call rotation supporting hi

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. COMPANY DESCRIPTION: Okta is the foundation for secure connections between people and technology. By harnessing the power of the cloud, Okta allows people to access applications on any device at any time, while allowing for strong security protection. The Okta service integrates directly with an organization’s existing directories and identity systems, as well as 6,500+ applications. Because Okta runs on an integrated platform, organizations can implement Okta quickly at large scale and low total cost. Thousands of customers, including Adobe, Allergan, Chiquita, LinkedIn, and Western Union, trust Okta to help their organizations work faster, boost revenue, and stay secure. To learn more about Okta, visit https://www.okta.com . JOB PURPOSE: In this role, you will be tasked with providing hands-on implementation and deployment services to our customers. We are looking for an experienced, enthusiastic and hands-on leader who can rapidly learn the Okta platform, our technology and the value proposition that we bring to customers of all sizes. You will lead multiple concurrent customer deployment projects with the number one goal to ensure long-term customer success. Additionally you will engage with the full Customer Success team in order to assure a smooth transition post-deployment to the support/maintenance phases. Finally, you will also be responsible for the continuous improvement of delivery processes and m

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. COMPANY DESCRIPTION: Okta is the foundation for secure connections between people and technology. By harnessing the power of the cloud, Okta allows people to access applications on any device at any time, while allowing for strong security protection. The Okta service integrates directly with an organization’s existing directories and identity systems, as well as 6,500+ applications. Because Okta runs on an integrated platform, organizations can implement Okta quickly at large scale and low total cost. Thousands of customers, including Adobe, Allergan, Chiquita, LinkedIn, and Western Union, trust Okta to help their organizations work faster, boost revenue, and stay secure. To learn more about Okta, visit https://www.okta.com . JOB PURPOSE: In this role, you will be tasked with providing hands-on implementation and deployment services to our customers. We are looking for an experienced, enthusiastic and hands-on leader who can rapidly learn the Okta platform, our technology and the value proposition that we bring to customers of all sizes. You will lead multiple concurrent customer deployment projects with the number one goal to ensure long-term customer success. Additionally you will engage with the full Customer Success team in order to assure a smooth transition post-deployment to the support/maintenance phases. Finally, you will also be responsible for the continuous improvement of delivery processes and m

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Account Maintenance team’s mission is to build trust with the RIAs we support by delivering a seamless, consistent account onboarding and maintenance experience. As the primary entry point for new customer accounts, we take complete end-to-end ownership of every request with speed and accuracy from initiation to resolution. As an Account Maintenance Associate, you will work with a highly motivated team providing timely and accurate execution of new account opening and account maintenance functions. You must welcome challenges, seek continuous improvement, and be eager to learn and grow within a dynamic environment. This role is based in our Clearwater, FL office(s), with in-person attendance expected at least 5 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Review and process new account applications and account maintenance requests, ensuring all requests are processed efficiently and accurately. Keep records of interactions and file account-rela

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is looking to hire a motivated Specialist to join our Finance Transformation Team. As a key member of the Office of Finance Transformation, you will partner closely with finance SMEs to analyze and document how things work today and then standardize, redesign, and optimize cross-functional finance processes for tomorrow. You’ll apply your finance and accounting experience—and your strong instincts for how processes should work—to drive efficiency and performance through automation, smarter tools and technology, and better workflows, while ensuring that our processes are measurable and scalable. This is a hands-on role where you’ll be expected to dig in, build things, and make a real impact in shaping our Finance org for the future. This role offers exceptional opportunities for professional growth . You’ll gain exposure to a wide range of finance processes, systems, and cross-functional stakeholders. We’re committed to cross-training on tools and technical skills to support your long-term development. This is a high-visibility, high-learning role where you’ll make a meaningful impact on how finance operates at scale. This role is right for you if you are Someone who gets things done—you don’t just document a problem, you build the solution Comfortable rolling up your sleeves: equally at home in a process walkthrough and building a working solution in a spreadsheet, BI tool, or automation platform Forward-thinking and tech-curious, with a mindset of continuous improvement Able to bridge business needs with technical solutions Naturally collaborative, with a strong sense of ownership and follow-through Excited by the opportunity to reimagine finance in a digital-first world Responsibilities: We’re looking for someone who brings curiosity, initiative, and a bias toward action. In this role, you’ll

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Our core corporate finance functions are critical to Lyft’s success. The health and sustainability of our applications, systems, tooling and processes are critical for daily operations and for Lyft’s ability to grow. The Oracle EPM Engineer possesses both business and technical acumen. This engineering role provides support for Lyft’s Corporate consolidations systems, managing their daily performance and incidents, creating automated workflows, building customer solutions, configuring applications, providing end user training and protecting all system related information assets. In this pivotal role, you will leverage your deep expertise in FCCS, ARCS, Data Exchange and EDMCS to drive innovation across our financial consolidation, reporting, reconciliation, and planning processes. Working at the intersection of finance, technology, and strategy, you'll collaborate with key stakeholders to architect solutions that enhance accuracy, efficiency, and compliance while positioning our organization for continued growth and adaptability in a dynamic business environment. Responsibilities: Strategic Leadership & Expertise Lead all aspects of the front-end administration of the FCCS, ARCS, Data Exchange, EDMCS systems including maintaining metadata, rules, forms, developing reports, creating locations, mappings, and granting user access. Serve as the support person and subject matter expert for FCCS, Data Exchange and ARCS configurations, setting technical standards and driving continuous improvement initiatives Strong understanding of complex EPM implementation projects from conception to completion, ensuring on-time, within-budget delivery while exceeding stakeholder expectations Advanced System Configuration & Development Design and implement sophisticated FCCS business rules, incl

Role Description We’re looking for a n experienced Compensation Business Partner to join our Compensation Team. We collaborate with HR partners and business leaders to d esign and implement compelling compensation prog rams . We advise on complex compensation matters with in-depth analytics and strategic alignment to business goals. In this role, y ou will be client-facing and serve as a trusted partner to senior leadership t o support their unique needs. Responsibilities Drive Dropbox’s compensation philosophy, design and programs for your client teams . Build a consultative and collaborative relationship with HR business partners , business leaders , and executive leadership on compensation programs evolution and compensation initiatives. Act as a trusted advisor on compensation decisions. Support decisions with sound judgement and data-backed recommendations. Proactively r esearch compensation best practices and trends . P erform analysis on effectiveness, competitiveness and fairness of existing programs. Present findings and thoughtful alternative solutions that are aligned with Dropbox’s philosophy. Contribute to the design, delivery, and continuous improvement of enterprise-wide compensation programs and processes, including job architecture, market benchmarking, compensation review cycles, and global compensation practices. Design and implement programs with an understanding of fulfilling business need and impact on global employee base. Build and d eliver compensation - related training and education materials to your client teams. Work with the R ecruiting team to deliver a delightful new hire process by applying Dropbox compensation policies in fair and equitable ways . This includ es new hire offer package consultation to ensure alignment to market and internal peers . Requirements BA/BS in related field 7+ years of experience in-house or advising, preferably for the technology industry or compensation consulting firm Experience with job evaluation

Role Description We’re looking for a n experienced Compensation Business Partner to join our Compensation Team. We collaborate with HR partners and business leaders to d esign and implement compelling compensation prog rams . We advise on complex compensation matters with in-depth analytics and strategic alignment to business goals. In this role, y ou will be client-facing and serve as a trusted partner to senior leadership t o support their unique needs. Responsibilities Drive Dropbox’s compensation philosophy, design and programs for your client teams . Build a consultative and collaborative relationship with HR business partners , business leaders , and executive leadership on compensation programs evolution and compensation initiatives. Act as a trusted advisor on compensation decisions. Support decisions with sound judgement and data-backed recommendations. Proactively r esearch compensation best practices and trends . P erform analysis on effectiveness, competitiveness and fairness of existing programs. Present findings and thoughtful alternative solutions that are aligned with Dropbox’s philosophy. Contribute to the design, delivery, and continuous improvement of enterprise-wide compensation programs and processes, including job architecture, market benchmarking, compensation review cycles, and global compensation practices. Design and implement programs with an understanding of fulfilling business need and impact on global employee base. Build and d eliver compensation - related training and education materials to your client teams. Work with the R ecruiting team to deliver a delightful new hire process by applying Dropbox compensation policies in fair and equitable ways . This includ es new hire offer package consultation to ensure alignment to market and internal peers . Requirements BA/BS in related field 7+ years of experience in-house or advising, preferably for the technology industry or compensation consulting firm Experience with job evaluation

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: We’re looking for a Finance Business Partner to join Notion’s Strategic Finance team. In this role, you’ll partner closely with leaders across Finance, People, Legal, and other business functions to drive financial insights, improve planning processes, and provide strategic analyses to enable the company to scale thoughtfully. The ideal candidate brings deep FP&A expertise and a passion for automation and continuous improvement. This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve: Partner with executive leaders and functional leaders to drive critical business decisions. Build trusted relationships and proactively surface insights, risks, and opportunities. Build and own financial models, including capacity and benefits modeling. Prepare strategic trade-off analyses that help leadership prioritize investments so Notion scales responsibly. Partner with Corpo

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are hiring a Director of Engineering for the Application, Cloud and Offensive security teams in the Security Engineering organization. Snowflake is the AI Data Cloud powering enterprises worldwide to store, process, and build intelligent applications on their most sensitive data. As AI has become more deeply embedded in what Snowflake and its customers do, the threat landscape has evolved at the same pace. This Director role was created directly in response to that convergence: a wide mandate with real influence across three security pillars and the visibility to shape how one of the most consequential technology platforms in the world stays ahead of emerging threats. AS A DIRECTOR OF ENGINEERING AT SNOWFLAKE, YOU WILL: Define and execute the security strategy across three core pillars: application security, cloud security assurance, and offensive security (including the red team program), setting direction and driving measurable outcomes across all three pillars. Build and develop a high-performing security engineering organization, hiring top talent and creating a culture of rigor, ownership, and continuous improvement Drive the offensive security program including red team operations, adversarial simulations, and proactive threat modeling to stay ahead of emerging att