Contract Operations Jobs

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Privacy Operations team is a pivotal part of the global privacy program at Stripe. Our vision is operational excellence—a team that is proactive, streamlined, and deeply embedded in the way Stripe works. Privacy Operations is the authoritative operational hub for privacy processes, enabling high-quality privacy experiences for users and data subjects, and owning clear and auditable documentation for internal stakeholders and external regulators. We partner with Privacy Legal and Privacy Engineering to protect user data. What you'll do In this role, you'll own the programs central to how Stripe handles privacy at scale. You'll drive end-to-end management across data subject requests, privacy impact assessments, records of processing activities, transfer impact assessments, and cookie compliance, making day-to-day decisions that keep operations regulatory-ready and auditable. You'll also identify where processes can be tightened or automated, and build the documentation and tooling that make the team's work consistent and sustainable. You'll work as a key connector between Privacy Legal, Privacy Engineering, and cross-functional partners across the company, translating global privacy requirements into practical operations. As a primary point of contact for incoming privacy requests, you'll handle triage and routing, and build the playbooks and response libraries that allow the team to deliver high-quality, consistent privacy experiences fo

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Privacy Operations team is a pivotal part of the global privacy program at Stripe. Our vision is operational excellence—a team that is proactive, streamlined, and deeply embedded in the way Stripe works. Privacy Operations is the authoritative operational hub for privacy processes, enabling high-quality privacy experiences for users and data subjects, and owning clear and auditable documentation for internal stakeholders and external regulators. We partner with Privacy Legal and Privacy Engineering to protect user data. What you'll do In this role, you'll own the programs central to how Stripe handles privacy at scale. You'll drive end-to-end management across data subject requests, privacy impact assessments, records of processing activities, transfer impact assessments, and cookie compliance, making day-to-day decisions that keep operations regulatory-ready and auditable. You'll also identify where processes can be tightened or automated, and build the documentation and tooling that make the team's work consistent and sustainable. You'll work as a key connector between Privacy Legal, Privacy Engineering, and cross-functional partners across the company, translating global privacy requirements into practical operations. As a primary point of contact for incoming privacy requests, you'll handle triage and routing, and build the playbooks and response libraries that allow the team to deliver high-quality, consistent privacy experiences fo

Consumer Operations, Program Manager - Stripe, LLC - New York, NY Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Lead or collaborate with cross-functional teams, including Product, Engineering, Legal, Compliance, Support, Operations Technology, and Vendor Management, to define operational requirements for new Link/Crypto onramp products, features, and experiments. Partner with Product and Engineering teams to design and implement the infrastructure and tools needed to support operational workflows. Represent the interests of users in product development discussions and advocate for solutions that improve the consumer experience. Develop customer support strategies and implement tools to enhance self-service options for users. Ensure operational processes and product features comply with applicable local laws, regulations, and consumer protection requirements. Monitor and analyze operational metrics, driving continuous improvements to meet key performance objectives, such as consumer satisfaction, contact rate, and service-level agreements (SLAs). Who you are Minimum requirements Must have a Bachelor's degree or foreign equivalent in Business, Management, Economics or a related field, plus 5 years of post bachelor's progressive experience in Operations. Must also have each of the following: 5 years experience pulling data, creating queries and analyzing large datasets using SQL. 4 years experience leading end-to-end execution

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Operations Support Senior Analyst is a key contributor to Front-End (FE) Operations, providing timely visibility, analytical insight, and operational support for assigned projects, therapies, and business initiatives. This role develops transparent methods for defining and monitoring key performance indicators (KPIs), owns function- and therapy-level performance reporting, and partners with operations leadership to identify root causes and implement sustainable solutions. The Senior Analyst plays a critical role in supporting Coram business objectives by driving process improvements, optimizing workflows, and enhancing the patient experience. Serving as a central point of contact for cross-functional projects and operational challenges, this position helps ensure efficient and effective operations. Required Qualifications 3&#43; years of experience in business analytics, operational analytics, or a related field Preferred Qualifications Experience in healthcare analytics, healthcare operations, or a related healthcare environment Education Required - High School Diploma or GED Preferred - Bachelor Degree Anticipated Weekly Hours 40 <p style="text-align

Apply today! Hourly rate is $18.00/hour . This role is a seasonal onsite position at our Brooklyn Park, MN location. About us: Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here . The Target Enterprise Services (TES) organization is close to the action when it comes to communication—whether with guests or Target team members. From guest service professionals and product designers, to vendor managers and financial and workforce management analysts, TES comprises several key and high-visibility areas that elevate and nurture Target’s distinctive reputation. We cultivate loyalty and satisfaction through exceptional service and support. We foster a culture of responsive, knowledgeable and committed service—from the inside out—through enterprise services our people can count on. TES includes several contact centers focused on the quick and seamless resolution of a variety of issues. From Financial Products Guest Contacts (FPGC) to the Team Member Services (TMS), we pride ourselves on infusing every interaction with that signature Target service that guests and team members alike have come to expect. We directly support Target’s bottom line through building guest loyalty as the retailer of choice and taking care of our team members so that they can get back to the work they do best, from headquarters to stores to distribution centers. As a Seasonal Specialist Financial Products Operations, you will work in the Brooklyn Park facility and provide back-office support to our guests, TES service centers, external vendors and agencies, and business partners by researching, reviewing, and processing written requests in a timely and accurate manner. These requests are related to Financial Products account mai

Beacon Biosignals is transforming precision medicine for the brain, from clinical development to clinical care. For Life Sciences partners, we offer the leading at-home EEG platform for clinical development of novel therapeutics for neurological, psychiatric, and sleep disorders. Our Diagnostics business is building the most comprehensive at-home platform for precision diagnostics, combining EEG and cardiopulmonary signals to deliver reimbursable assessments for sleep and central nervous system disorders. Together, we're changing the way patients are diagnosed and treated for any disorder that affects brain physiology. We are seeking a Clinical Trial Operations Associate to join us in our mission to make brain monitoring easily accessible, interpretable, and actionable. In this role, you will collaborate with clinical research sites, project teams, and internal stakeholders to support the deployment of Beacon’s devices in clinical studies. This role focuses on study startup, site management, and live-study monitoring, ensuring the highest quality standards and compliance with regulatory requirements. This role is fully remote anywhere in the Pacific or Mountain Timezones in the U.S. and will require up to 5% travel. Beacon's robust asynchronous work practices ensure a first-class remote work experience, but we also have in-person office hubs available located in Boston, New York, and Paris. What success looks like Collaborate with project teams to support study startup activities. Act as the primary point of contact for clinical sites, ensuring smooth operations and clear communication. Provide training to research sites on the use of Beacon’s devices and study protocols, ensuring proper device usage and data collection. Monitor project progress, ensuring adherence to timelines, protocols, and quality standards. Maintain compliance with Good Clinical Practice (GCP), International Conference on Harmonization (ICH) guidelines, and regulatory standards. A

Overview: The Insights product is a new offering for Guidepoint's Institutional investment and corporate clients, that offers teleconferences, surveys, and in-person events. The teleconferences live in a transcript library portal, which covers a wide of industries/topics that enables our clients to make informed decisions. All content features experts from Guidepoint’s proprietary global network and is conceptualized and hosted by former investment professionals (i.e., private equity/hedge fund), sell-side equity research analysts, and industry professionals. Visit Insights team biographies at https://www.guidepoint.com/insights/#team . This position can be remote. Ideal candidates MUST be comfortable working on a shift from 5:30PM to 2:30 AM IST. What You’ll Do: Support operations associate in hosting teleconferences across sectors in APAC Contact clients to determine event interest, confirm predetermined advisors Send invitations to clients and oversee client RSVPs and compliance Manage all correspondence with advisors prior to meetings Assist in maximizing attendance at events, ensure events runs successfully and conduct post-event cost analysis and review client charges Assist in managing internal documents Work closely with other team members to ensure the successful execution of meetings via the scheduling of advisors for breakfast/lunch meetings agendas and teleconferences Provide the team with all relevant materials for the events including PowerPoint slides, event signage, and brochures. What You Have: Bachelor’s degree Previous project management experience strongly preferred Exceptional organizational skills with meticulous attention to detail Ability to prioritize and multi-task and to work under tight deadlines Flexibility to work long and unpredictable hours Proficiency in MS-Office,

Pontera is a fintech company on a mission to help people retire better. Our software platform enables retirement savers to get the help they need managing their 401(k) and other retirement plan accounts as part of a personalized strategy by their trusted financial advisor. Pontera is used by financial advisors across the nation– from SMB to Fortune 500 RIA firms, independent broker-dealers, plan custodians, and plan advisors. Backed by leading venture capital firms including ICONIQ Growth and Lightspeed Venture Partners, Pontera is built by talented individuals who share a dedication to helping people retire with greater security. Our team is fast-growing and driven to become one of the largest fintech companies in the world. Our culture is built on a people-first principle: in a complex and numbers-driven industry, we never lose sight of the people we serve and work alongside. That’s where you come in. DESCRIPTION We're looking for a Senior Billing Operations Specialist to partner closely with Finance, Customer Experience, BI and Product to give billing a single, accountable owner. This is a true partnership across teams: you'll bring order and control to billing operations while continuously raising the bar for how accurate, explainable, and responsive Pontera's billing is for every customer. Billing at Pontera has outgrown the informal, all-hands-on-deck model that carried it so far - it now touches customer trust, adoption, and executive relationships, not just back-office accuracy. You're the connective tissue across the entire billing lifecycle - the person every other function turns to when something needs to actually get resolved, not just flagged. That means owning billing file validation before release, payment and check reconciliation, credits and refunds end to end process; being the Finance point of contact for all US based teams who they can rely on for any customer-impacting billing issue. The ability to serve as the busi

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. What’s the role? Job Title: CX Apprentice - Operations Reports to: Senior CX Operations Manager Apprenticeship: Customer Service Specialist Level 3 Duration: 12-18 months, subject to learner progress + End Point Assessment Role Purpose To support the day-to-day operation of the Customer Experience function as an escalation point for more complex customer queries, using data and insight to resolve issues and help improve service performance across the team. Key Responsibilities Act as an escalation point for complex or ongoing customer queries that front-line agents cannot resolve. Support monitoring of CX performance metrics (contact rate, SLA adherence, quality scores) and flag emerging issues. Investigate the root cause of recurring customer issues and feed insight back to the wider team and leadership. Coordinate with other departments (Logistics, Compliance, BI) to resolve escalations and improve end-to-end service. Maintain and update knowledge base content and process documentation to reflect changes in policy or procedure. Support quality monitoring and coaching conversations, helping raise standards across the team. Contribute to small service-improvement projects aimed at reducing contact rate or improving customer satisfaction. What We Need From You Strong communication and problem-solving skills Resilience and a calm approach to handling complex or escalated queries A genuine interest in customer service and continuous improvement GCSEs (or equiva

A CAREER WITH POINT72’S DATA SOURCING TEAM: We are looking for a Market Data Operations Associate to join our Enterprise Data Sourcing Team to help manage day-to-day market data operations around data governance, entitlement management, and market data support. In this role, you will support our expanding data requirements and strategic business initiatives around firmwide market data. What you’ll do: Manage and monitor market data and service change notifications from exchanges and other key market data suppliers Identify any gaps in market data usage and coverage and provide proper licensing recommendations Administer and manage market data entitlements for market data feeds (e.g. TREP, BPIPE) and terminals (e.g. Bloomberg Terminals, FactSet Workstation, CapIQ) Help manage exchange audits to fulfil their requirements, including working with usage statistics via SERS / DACS / EMRS reports Help ensure the firm’s market data access and usage is compliant with licensing agreements Help manage the full lifecycle of market data exchange contracts and renewals, including tracking of user inventory and key commercial terms Help provide additional ad-hoc administrative support around the firm’s market data operations, including invoice reconciliation, internal reporting, etc. What’s required: Bachelor’s or Master’s degree in finance, economics, computer science, business, or related field (with a strong academic record). 4+ years of experience in market data management within a financial services or trading environment. Strong understanding of exchange data licensing, entitlements, and governance policies. Familiarity with market data platforms, feed technologies, and integration processes. Knowledge of global trading markets and regulatory requirements. Strong problem-solving skills with the ability to anticipate issues and propose solutions. Detail-oriented with the ability to track policy changes and ensure operational compliance. Proj

About the Team The Growth Platforms team builds the systems and operating foundations that help OpenAI grow responsibly. We partner across the product portfolio to connect customer signals, identity and consent, campaign workflows, measurement, and product experiences into an AI-enabled growth engine. Our work helps teams launch, learn, and scale with a high bar for data quality, privacy, reliability, and customer trust. About the Role We’re looking for an experienced marketing technology and operations leader to drive cross-functional work at the intersection of growth, measurement, data, and automation. Your mission will be to turn fragmented tools, signals, and workflows into reliable, measurable, AI-enabled capabilities that teams can use safely at scale. You’ll work across Growth, Marketing Operations, Product, Engineering, Data Engineering, Data Science, Security, Privacy, Legal, and Revenue Operations, as well as external advertising platforms, measurement providers, and implementation partners. You’ll translate business requirements and privacy constraints into data contracts, integration designs, rollout plans, and reliable first-party data systems. This is a hands-on, high-impact role for someone who brings structure to ambiguity and moves from event schemas, APIs, and data quality assurance to operating cadences, partner enablement, and executive updates. This role is based in San Francisco or New York City with a hybrid office expectation. In this role, you will: Own the operating model for Growth’s marketing technology stack across identity, consent, audiences, activation, measurement, and experimentation. Own and operate the complete paid-media tracking and measurement system, including website pixels, server-to-server conversion events, mobile measurement integrations, identity and consent controls, attribution methods, and timely signal delivery to advertising platforms. Design and implement event schemas, data mappings, APIs, and integrations; valid

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity We're looking for a highly organized and detail-oriented Senior People Operations Associate to join our dedicated People Team. If you enjoy working with people and have a passion for making HR processes run smoothly, this could be the perfect fit for you. In this role, you'll help keep our HR operations on track across our APAC offices by supporting employees and managers, handling a range of employee transactions, and ensuring our data stays accurate. You'll also play a key role in driving HR initiatives and improving our policies and processes on a regional and global scale. What You'll Do Employee Transactions & Support Drive and handle Tier 2-level employee transactions and complex tasks from a People Operations perspective Act as a secondary point of contact for employee escalations, providing timely and helpful responses Data & Reporting Manage and maintain employee data in Workday, including data loads and audits Generate, analyze, and improve Workday reports to support data-driven decision-making Payroll & Documentation Assist with payroll preparation, including main cycle payroll, termination payments, leave of absence (LOA), ti

About Us Small businesses are the backbone of the US economy, comprising almost half of the GDP and the private workforce. Yet, big banks don't provide the access, assistance and modern tools that owners need to successfully grow their business. We started Novo to challenge the status quo-we're on a mission to increase the GDP of the modern entrepreneur by creating the go-to banking platform for small businesses (SMBs). Novo is flipping the script of the banking world, and we're excited to lead the small business banking revolution. At Novo, we're here to help entrepreneurs, freelancers, startups and SMBs achieve their financial goals by empowering them with an operating system that makes business banking as easy as iOS. We developed modern bank accounts and tools to help to save time and increase cash flow. Our unique product integrations enable easy access to tracking payments, transferring money internationally, managing business transactions and more. We've made a big impact in a short amount of time, helping thousands of organizations access powerfully simple business banking. Why Novo? Novo is a rapidly growing series B fintech startup with a mission-driven team that's passionate about helping every small business in America Positive, inclusive, supportive culture cheering you on your journey We work with very new technologies and architecture patterns Offices in NYC and India Key Responsibilities Oversee and manage comprehensive office facility operations across multiple locations, including utilities, supplies, repair and maintenance, and workplace safety. Monitor and track operational budgets, vendor contracts, and payment cycles with a strong focus on cost control. Ensure process discipline across all facility-related activities, including checklists, audits, inventory tracking, and documentation. Develop and maintain organized internal systems for records, invoices, contracts, and compliance documentation. Collaborate with People Operations on workplace e

As the contract admin lead, the primary objective is contract management, customer relationship management and ensure smooth coordination between the mine, production, and customers for efficient sales order processing. This role also involves facilitating statutory approvals, managing coal disposal, coordinating with internal and external stakeholders, and ensuring timely documentation and billing processes to support the coal sales operation effectively. Source: Adani Group | Job ID: 32680

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role: We're hiring a Compute Strategy and Operations lead to own how Modal plans for and acquires GPU and CPU capacity. You'll size our infrastructure needs ahead of demand, source supply across hyperscalers, neoclouds, and datacenter operators, and negotiate and close the contracts to secure it. The compute you secure directly determines what Modal can sell and build. In this role, you will: Own end-to-end procurement of GPU and CPU capacity across hyperscalers, neoclouds, and datacenter operators Build and maintain a strong pipeline of supplier relationships Evaluate supply options on price, availability, hardware specs, networking capabilities, and SLA terms Negotiate and close contracts: reserved capacity agreements, spot arrangements, MSAs, DPAs, and order forms Work closely with our engineering teams to translate technical requirements into procurement specs Track