Customer Advocate Jobs

The Team: We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset. The Opportunity: The Partner Solution Architect (PSA) is a Datadog expert who will work closely with Datadog’s Director, Adoption Services, and is aligned to our Channels & Alliances business segment. The PSA is responsible for supporting a variety of technical initiatives and activities for our partners (for example: cloud migration, application modernization, DevOps transformation). They are accountable for the outcome of these initiatives, and frequently collaborate with both Datadog and Partner resources to drive success. The PSA is a trusted technical advisor for our Partner channel. You Will: Ensure the successful onboarding, training, enablement, and certification of partner technical resources; Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams; Collaborate internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value; partner team enablement workshops; assessment, advice, and coaching on lead practices; Advocate on behalf of Partners’ technical concerns (use cases, feature requests, support issues, e.g.) with Datadog internal teams and personnel, helping to bring those concerns to resolution; Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities; Collaborate with Datadog’s produ

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. The Partner Solution Architect (PSA) is a Datadog expert who will work closely with Datadog’s Director of Partner Solutions Architects, and is aligned to our Channels & Alliances business segment. The PSA is responsible for supporting a variety of technical initiatives and activities for our partners (for example: cloud migration, application modernization, DevOps transformation). They are accountable for the outcome of these initiatives, and frequently collaborate with both Datadog and Partner resources to drive success. The PSA is a trusted technical advisor for our Partner channel. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Ensure the successful onboarding, training, enablement, and certification of partner technical resources; Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams; Collaborate internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value; partner team enablement workshops; assessment, advice, and coaching on lead practices; Advocate on behalf of Partners’ technical concerns (use cases, feature requests, support issues, e.g.) with Datadog internal teams and personnel, helping to bring those concerns to resolution; Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities; Collaborate with Datadog’s product management, engineering and technical services

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. The Partner Solution Architect (PSA) is a Datadog expert who will work closely with Datadog’s Director of Partner Solutions Architects, and is aligned to our Channels & Alliances business segment. The PSA is responsible for supporting a variety of technical initiatives and activities for our partners (for example: cloud migration, application modernization, DevOps transformation). They are accountable for the outcome of these initiatives, and frequently collaborate with both Datadog and Partner resources to drive success. The PSA is a trusted technical advisor for our Partner channel. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Ensure the successful onboarding, training, enablement, and certification of partner technical resources; Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams; Collaborate internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value; partner team enablement workshops; assessment, advice, and coaching on lead practices; Advocate on behalf of Partners’ technical concerns (use cases, feature requests, support issues, e.g.) with Datadog internal teams and personnel, helping to bring those concerns to resolution; Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities; Collaborate with Datadog’s product management, engineering and techn

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. The Partner Solution Architect (PSA) is a Datadog expert who will work closely with Datadog’s Director of Partner Solutions Architects, and is aligned to our Channels & Alliances business segment. The PSA is responsible for supporting a variety of technical initiatives and activities for our partners (for example: cloud migration, application modernization, DevOps transformation). They are accountable for the outcome of these initiatives, and frequently collaborate with both Datadog and Partner resources to drive success. The PSA is a trusted technical advisor for our Partner channel. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Ensure the successful onboarding, training, enablement, and certification of partner technical resources; Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams; Collaborate internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value; partner team enablement workshops; assessment, advice, and coaching on lead practices; Advocate on behalf of Partners’ technical concerns (use cases, feature requests, support issues, e.g.) with Datadog internal teams and personnel, helping to bring those concerns to resolution; Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities; Collaborate with Datadog’s product management, engineering and techn

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta: The World’s Identity Company™ About Okta & The TAM Team Okta is the leader in Identity management and The World’s Identity Company™. Our mission is to build a more secure world by providing a neutral, powerful, and extensible platform that puts identity at the heart of the modern tech stack—securing customers, employees, partners, and AI agents. Two-thirds of the Fortune 100 trust Okta to power their identity journeys. The Technical Account Management (TAM) team is a global group of Okta product experts dedicated to driving long-term customer success. As a Senior TAM within our Strategic Workforce Identity segment, you will serve as the premier technical advisor and advocate for some of our largest enterprise customers (across Financial Services, Healthcare, Public Sector, and more), helping them elevate their technical maturity and maximize their Okta investment. What You’ll Be Doing 1. Strategic Customer Partnership & Influence Trusted Advisor: Build deep, executive-level relationships, serving as the primary technical point of contact for customer identity owners and IT leadership (up to CxO). Strategic Roadmapping: Architect tailored technical success plans aligned with customer business objectives to drive platform adoption and secure Okta against competitive displacement. Adoption & Expansion: Guide customers in expanding their Okta footprint across critical Workforce solutions, continuously improving their overall security po

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Okta Partners & Global Alliances team The Partners & Global Alliances team is part of Okta’s Revenue Organization. We manage the largest and most complex relationships from Cloud Marketplaces, Resellers, Distributors and Global/Systems Integrators with a laser focus on driving sales and deployments of Okta’s software that deliver speed-to value for our customers.. The Global Alliance Director, PwC opportunity Reporting to the VP of Global System Integrators, the Global Alliance Director will partner closely with Theater Leaders across our AMER, EMEA and APJ regions to drive initiatives across PwC to grow their Okta practice. This person will set the partnership strategy, create and own annual planning, joint investments as well as plan execution. This role will set the stage for executive interlock, rhythm of business and outlining key areas of opportunity. What you’ll be doing Develop and execute joint co-selling strategies with PwC to drive vertical sales plays that solve customer problems Work closely with Okta sales leaders to drive account alignment with PwC account leads and foster collaborative relationships Lead the annual partnership planning process, including joint investments, co-innovation target customers, pipeline and execution plans Work closely with Okta’s Sales Engineering and Product Teams to drive deep understanding and advocate for Okta’s product line inside PwC Own and drive the global pipeline with PwC Co

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! This is an exciting opportunity to be the first Figma Marketing hire in Latin America, our newest launch market. Since launching the region in July 2025, we are looking for a Marketing leader to run marketing efforts across LATAM and drive strategic marketing initiatives focused on lead generation and revenue growth. In this role, you will develop and implement comprehensive regional demand generation and field marketing strategies to effectively reach, engage and convert our local audiences, collaborating in lock step with our sales teams. You’ll be focussed on up leveling our brand awareness, driving demand for net-new growth, and helping expand & retain our existing customer base. In addition, you will be responsible for hiring & overseeing a full-time marketing contractor, and sourcing / liaising with agency support (i.e PR & Communications or Event Production) as required. You’ll be part of the International Marketing Team and partner closely with Sales, Demand Generation, Events, and Design and Developer Advocate teams to connect marketing initiatives and tactics to the wider vision and mission of the business. This is a full-time role based in our São Paulo hub and requires fluency in both Portuguese and Spanish. What you'll do at Figma: Build the Demand Gen Strategy with Local Nuances: Work closely with marketing team members in both International and Global teams to adapt centralised campaigns/programmes to LATAM, driving consistent and impactful marketing result

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. LyftAds is one of the most differentiated first-party data assets in mobile advertising, grounded in real-world movement, intent, and verified conversion. We're building a direct-sold advertising business that competes on the strength of our data, our audience, and our ability to close meaningful partnerships with the agencies and programmatic platforms that control where dollars flow. About the Role: The Sr. Sales Executive is the tip of the spear for LyftAds’ programmatic and agency revenue. You will own a direct revenue number across agency holding companies and programmatic demand partners, while simultaneously helping define our go-to-market strategy, sales narratives, and product feedback loop. You will be equal parts revenue driver and internal advocate for the customer. This role is well-suited for someone who has grown beyond pure selling and wants to have a hand in building something, but who still loves the hunt and thrives on closing. Responsibilities: Own a revenue number across a defined book of Agency Hold Co’s and programmatic demand partners (DSPs, trading desks) Develop and execute a sales strategy for LyftAds data & audience solutions, not just respond to RFPs, but actively create demand Build and maintain C-level and VP-level relationships across programmatic, video, and investment teams at agencies Lead complex, multi-stakeholder deal structures including PMPs, data partnerships, audience activation, and measurement partnerships Serve as the voice of the customer internally, transla

Consumer Operations, Program Manager - Stripe, LLC - New York, NY Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Lead or collaborate with cross-functional teams, including Product, Engineering, Legal, Compliance, Support, Operations Technology, and Vendor Management, to define operational requirements for new Link/Crypto onramp products, features, and experiments. Partner with Product and Engineering teams to design and implement the infrastructure and tools needed to support operational workflows. Represent the interests of users in product development discussions and advocate for solutions that improve the consumer experience. Develop customer support strategies and implement tools to enhance self-service options for users. Ensure operational processes and product features comply with applicable local laws, regulations, and consumer protection requirements. Monitor and analyze operational metrics, driving continuous improvements to meet key performance objectives, such as consumer satisfaction, contact rate, and service-level agreements (SLAs). Who you are Minimum requirements Must have a Bachelor's degree or foreign equivalent in Business, Management, Economics or a related field, plus 5 years of post bachelor's progressive experience in Operations. Must also have each of the following: 5 years experience pulling data, creating queries and analyzing large datasets using SQL. 4 years experience leading end-to-end execution

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. Who You Are Ema is hiring a Partner Manager to lead strategic GTM partnerships with SIs, VARs, Consulting firms, Cloud platforms, and AI ecosystem players. You will be instrumental in building and scaling a partner-led growth channel. We’re looking for a seasoned professional with experience in developing strategic partnerships, enabling partners’ sales and technical teams, and activating GTM motion with large Tier-1 partners targeting Fortune 500 enterprises. You should have a track record of enabling large partner teams on Enterprise SaaS or AI-driven solutions and driving significant revenue through partnerships. You will collaborate closely with the Sales, Marketing, Product, and Customer Success team to drive Partner success, and act as the voice of the partner internally to advocate for partner needs and product feedback. This role is ideal for you if you’re entrepreneurial, data-driven, and relationship-first. You understand that great partnerships don’t just drive revenue — they unlock new capabilities and customer value. You thrive at the intersection of strategy and execution and are energized by shaping a new category of enterprise software. You Will Identify, onboard, a

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. About the role Snowflake’s mission is to mobilize the world’s data as the AI Data Cloud. Our AI & Developer products including CoCo for builders, CoWork for knowledge workers and well our developer tools like Notebooks, Streamlit, and App Runtime are how we put that mission into the daily workflows of developers and data teams. We're looking for a Senior Developer Relations leader to own how builders discover, adopt, and succeed with Snowflake's AI and Developer portfolio, and to build and lead a team of Developer Advocates doing that work. You'll set the developer point of view for an ambiguous, fast-moving product area, manage and grow a team of DAs, and stay technical enough to set the quality bar yourself. What you'll do Own the developer strategy for AI & Developer tools Shape the developer point of view for complex, emerging product areas; anticipate where builders get stuck and align on the adoption path. Connect market shifts, developer behavior, customer demand, and Snowflake strategy to influence product direction. Maintain full awareness of the AI and Developer landscape and be the voice of the developer internally. Set the technical and quality bar Personally produce and review production-quality adoption assets reference apps, quickstarts, demos, deep-d

Who we are About Privy Our mission is to make privacy and user ownership the default online. To do so, we build simple, flexible APIs and tools for developers that make it easy to build new products on crypto rails. Privy owns the abstractions and infrastructure layer above wallets, integrating across chains, third-party providers, and Stripe products like Treasury and Link. We get to solve hard technical problems while leveraging Stripe's distribution to reach customers like Ramp, Klarna, Deel, Kraken, Hyperliquid, and Fomo — powering experiences for both mainstream users and crypto natives. Learn more about Privy: Privy and Stripe: Bringing crypto to everyone About the team Engineering at Privy is distinguished by: High urgency: Shipping very small iterations, very fast, to learn very quickly. Product taste: Our customers are developers, and to build effective products for them requires technical knowledge - you will often be "the PM". Security mindset: A great portion of our product is trust. While we have a dedicated security team, every engineer brings security to their designs from the start. In practice, we use boring technology like Node, React, and AWS so we can focus our engineering energy entirely on pushing the boundaries of Privy's core product, e.g. through hardware enclaves, multi-region low latency APIs, and blockchain abstractions that are accessible to mainstream developers. What you’ll do Manage and architect multi-tenant infrastructure that serves billions of requests every month Design our build and deploy systems across the stack, from SDKs to apps to high-traffic APIs to complex secure enclaves, and more – all for a team that ships daily Drive observability across our product and help keep our systems up and performant in our role in the most critical parts of our customers' stacks Advocate for making the right technical investments at the right time in a company with ever-evolving technical needs Who you are Minimum requirements 8

Reports to: Manager, Service Provider Sales Location: Remote Ireland Compensation: €57,000 base with on target earnings at €114,000 plus equity Must have experience selling into the Nordics region What We Do: Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose-built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses—not just the 1%—with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service. We protect 5M+ endpoints and 14M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting. What You'll Do: You are a value-based Account Executive who knows how to turn curiosity into trusted partnerships. You educate prospective MSP partners, uncover what they need, and guide them from discovery and solution scoping through pricing and close. You bring Give a $ht to every opportunity by owning the details, advocating for customer needs, and following through on the commitments you make. As a quota-carrying member of the sales team, you bring Warrior Spirit to the work when deals get complex or priorities shift. You collaborate closely with SDRs, Sales Engineering, Operations, Product Management, and Account Management to win net-new business and set new clients up for a strong start. Responsibilities: Meet or exceed sales goals and quarterly revenue targets by qualifying and closing net-new MSP opportunities while being a collaborative

NVIDIA is seeking a Senior Technical Program Manager to join the CSP Engagements team, focused on deep technical engagement with hyperscale cloud service providers for NVIDIA’s next‑generation datacenter systems such as Vera Rubin NVL72. This role is intended for experienced systems and embedded software leaders—including software engineering managers, technical leads, or senior architects—who have led datacenter server and platform software programs and can operate as a trusted technical partner to hyperscale CSP engineering teams. As a member of the CSP Engagements team, you will act as the primary technical engagement leader between NVIDIA’s system software organizations and CSP platform, system software, and AI teams, ensuring alignment, readiness, and successful large‑scale deployment of NVIDIA‑based datacenter solutions. What you will be doing: Lead deep technical engagements with hyperscale CSPs as the primary NVIDIA point of contact for system software, firmware, and platform readiness for NVIDIA datacenter products. Partner directly with CSP system software, firmware, and infrastructure engineering leaders to align on software architecture, bring‑up plans, deployment readiness, and production requirements for NVIDIA‑based server and rack‑scale platforms. Represent CSP technical priorities internally, advocating for customer requirements and tradeoffs across NVIDIA’s system software, firmware, hardware, silicon, and product teams are aligned to customer needs, timelines, and constraints. Own the end‑to‑end CSP engagement lifecycle, from early technical alignment and pre‑production readiness through large‑scale deployment, escalation management, and sustained production support. Drive bi‑directional technical communication: translating CSP system‑level requirements into actionable focus areas for NVIDIA engineering teams, while clearly communicating N

We're searching for a Senior Developer Advocate to join our Builder Relations team. As businesses increasingly adopt modern technology stacks, your role will involve championing MongoDB and MongoDB Atlas, equipping builders to use them effectively. Collaborating with a global team of skilled Developer Advocates, you will be pivotal in empowering builders to integrate advanced capabilities into their enterprise applications and solutions. If you're passionate about creating and delivering content for builders, join us in shaping the future of enterprise development. Our Developer Relations team is distributed worldwide, and most of the group works remotely. This position will be based in Dublin, Ireland. To see what our team is doing, check out our content on YouTube , Dev , and Medium . We are looking to speak to candidates who are based in Dublin for our hybrid working model. Candidate Profile We seek a respected and influential voice within the developer community to join our team. As an experienced developer, you write code and have produced a diverse range of technical content to educate builders, including videos, tutorials, workshops, and conference talks, sharing insights, fostering discussions, and inspiring others to adopt best practices. Your passion lies in sharing knowledge and equipping fellow builders with cutting-edge technology. With at least five years of experience in a technical role, preferably as a developer within an enterprise environment, you bring extensive expertise in at least one of the languages most popular with our customers (Java, Python, JavaScript). You also understand the challenges builders encounter at large organizations. You might have some experience as a developer advocate, or you might have been educating builders on the side and are now looking to do it full-time. Although it is not mandatory, a general understanding of MongoDB is a plus. As an effective communicator and educator, you can simplify complex concepts and