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Customer Care France Jobs

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Explore current customer care france jobs. Use filters to narrow by work mode, employment type, experience and date posted.

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Cohere
📍 Miami• Full-time• From £230K/yr
1mo ago

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Senior Account Executive, Latin America Federal (US) Why this role? As a Senior Account Executive at Cohere you will have ownership of the full sales cycle - from identifying leads to closing deals, with Federal Civilian and Defense Departments and Agencies in Latin America. In this role you will be focussed on business development activity across all Federal Government Agencies and Departments in Latin America. We’re looking for an approachable and compelling communicator who loves working with public sector customers to uncover their needs and feels comfortable developing tailored value propositions around how Cohere’s platform can help them drive better mission and citizen outcomes. You’ll lay the foundation for Cohere’s growth by owning your territory and collaborating with teammates across Customer Success, Sales Development, Marketing, and Sales Engineering. You’ll be the voice of the field and help our Product and Engineering teams prioritize the Cohere roadmap with customer-centric care. In this highly self-directed role, you will thrive in a quickly evolving environment. As a Senior Account Executive, you will : Drive n

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Cohere
📍 Japan• Full-time
1mo ago

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? In this role, you will have ownership of the full sales cycle - from identifying leads to closing deals for enterprises across diverse industries in Japan such as financial services, manufacturing, healthcare, energy, telecommunications and oil and gas. Cohere seeks an approachable and compelling communicator who loves working with prospects to uncover their needs and feels comfortable developing tailored value propositions around how Cohere’s platform can help them achieve their business goals. You’ll lay the foundation for Cohere’s growth by owning your territory and collaborating with teammates across Customer Success, Sales Development, Marketing and Sales Engineering. You’ll be the voice of the field and partner with our Product and Engineering teams to prioritize the Cohere roadmap with customer-centric care. In this highly self-directed role, you are someone who thrives in an unstructured and quickly evolving environment. And your opportunity for impact will be astronomical — Cohere has skies-the-limit potential, and you’ll help us reach it. As an Account Executive, you will : Focus on net-new logo acquisit

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Cohere
📍 Washington• Full-time• From £230K/yr
1mo ago

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Senior Account Executive, Federal Defense and Intelligence (Washington, DC) Why this role? As a Senior Account Executive at Cohere you will have ownership of the full sales cycle - from identifying leads to closing deals, with Defense and Intelligence customers in the United States. In this role you will be focussed on business development activity within the Department of War, including Combatant Commands and some elements of the broader national security community. We’re looking for an approachable and compelling communicator who loves working with operators and analysts to uncover their needs and feels comfortable developing tailored value propositions around how Cohere’s platform can help them drive mission outcomes. You’ll lay the foundation for Cohere’s growth by owning your territory and collaborating with teammates across Customer Success, Sales Development, Marketing, and Sales Engineering. You’ll be the voice of the field and help our Product and Engineering teams prioritize the Cohere roadmap with customer-centric care. In this highly self-directed role, you will thrive in a quickly evolving environment. As a Senior A

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1mo ago

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Senior Account Executive, Germany PUBSEC (Berlin, Germany) Why this role? As a Senior Account Executive at Cohere you will have ownership of the full sales cycle - from identifying leads to closing deals, with Defense, Federal Civilian and Local Government Agencies in Germany. In this role you will be focussed on business development activity across all PUBSEC Government Agencies and Departments in Germany. We’re looking for an approachable and compelling communicator who loves working with public sector customers to uncover their needs and feels comfortable developing tailored value propositions around how Cohere’s platform can help them drive better mission and citizen outcomes. You’ll lay the foundation for Cohere’s growth by owning your territory and collaborating with teammates across Customer Success, Sales Development, Marketing, and Sales Engineering. You’ll be the voice of the field and help our Product and Engineering teams prioritize the Cohere roadmap with customer-centric care. In this highly self-directed role, you will thrive in a quickly evolving environment. As a Senior Account Executive, you will : Drive net-ne

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Cohere
📍 Singapore, Singapore• Full-time
1mo ago

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? In this role, you will have ownership of the full sales cycle - from identifying leads to closing deals for enterprises across diverse industries in Singapore and across other ASEAN countries such as financial services, manufacturing, energy, telecommunications and the public sector. Cohere seeks an approachable and compelling communicator who loves working with prospects to uncover their needs and feels comfortable developing tailored value propositions around how Cohere’s platform can help them achieve their business goals. You’ll lay the foundation for Cohere’s growth by owning your territory and collaborating with teammates across Customer Success, Sales Development, Marketing and Sales Engineering. You’ll be the voice of the field and partner with our Product and Engineering teams to prioritize the Cohere roadmap with customer-centric care. In this highly self-directed role, you are someone who thrives in an unstructured and quickly evolving environment. And your opportunity for impact will be astronomical — Cohere has skies-the-limit potential, and you’ll help us reach it. As an Account Executive, you will :

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Cohere
📍 South Korea• Full-time
1mo ago

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? In this role, you will have ownership of the full sales cycle - from identifying leads to closing deals for enterprises across diverse industries in Korea such as financial services, manufacturing, healthcare, energy and telecommunications. Cohere seeks an approachable and compelling communicator who loves working with prospects to uncover their needs and feels comfortable developing tailored value propositions around how Cohere’s platform can help them achieve their business goals. You’ll lay the foundation for Cohere’s growth by owning your territory and collaborating with teammates across Customer Success, Sales Development, Marketing and Sales Engineering. You’ll be the voice of the field and partner with our Product and Engineering teams to prioritize the Cohere roadmap with customer-centric care. In this highly self-directed role, you are someone who thrives in an unstructured and quickly evolving environment. And your opportunity for impact will be astronomical — Cohere has skies-the-limit potential, and you’ll help us reach it. As an Account Executive, you will : Focus on net-new logo acquisition via outbo

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! About North: North is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications. Why This Role? This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications. Our esteemed clients include industry leaders like RBC, Dell, and LG CNS. We are seeking engineers who deeply care about customers and want to work at the cutting edge of Agentic AI. Location: France In this role, you will: Lead end-to-end deployment of North in private cloud and on-premises environments, including planning, configuration, testing, and rollout. Partner with ente

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Mixpanel
📍 San Francisco• Full-time• Hybrid• From $125.5K/yr
1mo ago

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The Customer Value Architects team sits inside the revenue organization and owns the connection between what customers buy and what they actually get out of Mixpanel. We turn product usage into measurable business outcomes, working across onboarding, adoption, and renewal to make sure customers see the value they signed up for. About the Role The right candidate is a relationship-first advisor who connects a customer's Mixpanel investment to real outcomes for a defined book of accounts. You'll own the adoption and value plan for each account end to end: understanding why the customer bought Mixpanel, tracking whether they're getting the ROI they expected, and driving the enablement and product usage that gets them there. You'll build trusted relationships with business and technical stakeholders, partner closely with your Account Executive and renewal counterparts, and bring a growing point of view on how customers should think about AI in their product workflows. This role suits someone who can own a project end to end and is ready to start extending their influence beyond their own accounts to the wider team. Responsibilities Own the value plan for each account in your portfolio, connecting the business problem that led the customer to buy Mixpanel with the outcomes they measure. Build relationships with business and technical stakeholders, aligning Mixpanel's capabilities to what customers care about most. Run discovery on customer priorities and pain points, and turn what you learn into concrete adoption plans and internal updates. Partner with your Account Executive on expansion and y

awsrestai
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Mixpanel
📍 San Francisco• Full-time• Hybrid• From $93.5K/yr
1mo ago

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The Customer Value Architects team sits inside the revenue organization and owns the connection between what customers buy and what they actually get out of Mixpanel. We turn product usage into measurable business outcomes, working across onboarding, adoption, and renewal to make sure customers see the value they signed up for. About the Role The right candidate is a relationship-first advisor who connects a customer's Mixpanel investment to real outcomes for a portion of a defined book of accounts. You'll help own the adoption and value plan for each account: understanding why the customer bought Mixpanel, tracking whether they're getting the ROI they expected, and supporting the enablement and product usage that gets them there. You'll build trusted relationships with business and technical stakeholders, partner closely with your Account Executive and renewal counterparts, and start developing a point of view on how customers should think about AI in their product workflows. This role suits someone who is building the skills to own accounts end to end and is ready to grow into greater independence, with support from your manager and senior teammates. Responsibilities Help own the value plan for accounts in your book, connecting the business problem that led the customer to buy Mixpanel with the outcomes they measure. Build relationships with business and technical stakeholders, aligning Mixpanel's capabilities to what customers care about most. Support discovery on customer priorities and pain points, and turn what you learn into adoption plan updates. Partner with your Account Executive

awsrestai
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Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . We are seeking a senior leader to lead Revenue Strategy & Operations for Reddit’s Global Large Customer Sales (LCS) channel. This role will serve as the operating partner to the global LCS leadership team, helping translate company and channel strategy into clear goals, disciplined execution, and measurable revenue outcomes across regions, verticals, and customer segments. You will own the strategy and operations that drive LCS growth—from annual and quarterly planning through weekly performance management, forecasting, resource allocation, and execution of the highest-impact growth initiatives. You will partner closely with Sales, Finance, Marketing, Product, Business Operations, and other cross-functional leaders to improve sales productivity, unlock new pockets of demand, and scale a globally consistent go-to-market model. This is one role that will lead Strategy & Operations for the Global Large Customer Sales channel. The role is required to be based within commuting distance (50mi) of one of our North America sales hubs in San Francisco, Los Angeles, Chicago, New York, or Toronto. Responsibilities: Serve as a trusted strategic partner to the Global LCS leadership team, shaping channel strategy, priorities, operating model, and investment decisions. Lead the annual and quarterly planning processes for Global LCS, partnering with Finance as well as regional and vertical sales leaders to build credible goals, capacity plans, coverage models, and resource recommendations. Establish and run the global business

gitrestai
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Figma
📍 Ca New York• Full-time• From $105K/yr
1mo ago

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Core to Figma’s success—and heart—is our community. We care deeply about empowering our community, particularly through a time of rapid change in the industry, and one of the ways we can do that is through education. We’re looking for a Motion Designer to join our Product Education team. They’ll use their knowledge of Figma, design, and pedagogy to teach our users to successfully adopt Figma into their toolkit.. Day to day, you'll create guided video tutorials for our YouTube Channel, as well as collaborate with other departments on other types of video content. You'll use your skills in motion and design to artfully explain complex topics in terms understandable by junior and prospective designers, empowering them to create. Our ideal candidate is a passionate educator and collaborator, who is driven by their curiosity to solve problems and learn something new. They're an effective communicator and sweat the details. They should feel comfortable communicating concepts to beginner-level designers and developers in a way that lifts them up and helps them grow. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Manage end-to-end video production, from inception to delivery Collaborate with Education Designers and Content Strategists to create concise and clear scripts, and record voice overs Ideate new videos, record audio and video, create visual assets, animate, edit, write descriptions, and publish final videos to Y

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Notion
📍 San Francisco• Full-time• $160K – $185K/yr
1mo ago

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role As a enterprise technical support engineer, you will work closely with our enterprise customers and engineers to resolve their most complex issues. You will also help build out systems and processes to manage tasks to completion. You will problem solve with our technical teams and work to resolve as much as you can while scaling our systems and support processes. This role will be based in San Francisco. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve Work closely with our largest customers providing white-glove support to solve the most challenging support interactions Build and maintain strong relationships with enterprise customers, ensuring high levels of engagement and satisfaction Lead the troubleshooting and resolution of advanced technical issues across Notion’s platform and embedded partner applications, with a focus on unlocking AI usage for customers Act as a bridge between your customers and Notion engineering

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Notion
📍 San Francisco• Full-time
1mo ago

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: Notion is growing rapidly and shipping new features and product improvements at a high rate to meet the needs of our customers. The User Operations team is a function of the Customer Experience (CX) team maintaining clear lines of communication between customers and Product, ensuring customers get the most out of Notion and that their feedback is integrated into the product development process. As the Technical Quality Program Manager, you will be responsible for building and maintaining world class support experiences related to product quality. You’ll be responsible for improving the bug reporter experience and maintaining and scaling processes for tracking and resolution of user issues related to product quality and feature requests. This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve: Manage critical user experiences and internal workflows focused on improv

sqlrestai
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1mo ago

About PostHog Product development used to mean manually writing code, running analysis, diagnosing bugs, and rolling out changes using dozens of tools. PostHog is the only platform that acts like a co-pilot for you (and your AI agents) to do it all – autonomously. We started with open-source product analytics, launched out of Y Combinator's W20 cohort . We've since shipped more than a dozen products , including: PostHog Code , the only AI devtool that understands your product, not just your codebase. A built-in data warehouse , so users can query product and customer data together using custom SQL insights. PostHog AI , an AI-powered analyst that answers product questions, helps users find useful session recordings, and writes custom SQL queries. We are: Product-led . More than 450,000 organizations have installed PostHog, mostly driven by word-of-mouth. We have intensely strong product-market fit. Default alive . Revenue is growing incredibly quickly, and we're very efficient. We raise money to push ambition and grow faster, not to keep the lights on. Well-funded. We've raised more than $180m from some of the world's top investors. We're set up for a long, ambitious journey. We're focused on building an awesome product for end users, hiring exceptional teammates, shipping fast, and being as weird as possible . Things we care about Transparency: Everyone can read about our roadmap, how we pay (or even let go of) people, our strategy, and how we work, in our public company handbook . Internally, we share revenue, notes and slides from board meetings, and fundraising plans, so everyone has the context they need to make good decisions. Autonomy: We don’t tell anyone what to do. Everyone chooses what to work on next based on what's going to have the biggest impact on our customers, and what they find interesting and motivating to work on. Engineers lead product teams and make product decisions . Teams are flexible and easy to change when needed. Shipping fast: Why not n

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