Customer Experience And Vehicle Intake Coordinator in Germany

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for a Director, Strategic Sales to join our team of creatives, engineers, marketers, and business leaders. You aren't the typical sales leader, and we aren't the typical design tool company. At Figma, we challenge conventional thinking and expect you to bring that same mindset. With this role, you'll help shape a sales org still early in its growth trajectory. You'll lead a team focused on our largest clients in driving meaningful relationships that add value to the customer experience and revenue to our bottom line. Figma is growing and moving fast. Our next team member will be adaptable, comfortable embracing change, a true team-player, and love working with our growing footprint of Fortune 1000 customers. You won't be alone! Figma has an incredible team and you'll work closely with other groups including Support, Design, Engineering, Product Marketing, and Community. As our Director, Strategic Sales, you will lead a team of Strategic Account Executives in Berlin responsible for continuing the growth of our top tier accounts. What you'll do at Figma: Drive the development of strategic sales roadmaps, prioritizing initiatives, and goals to maximize revenue generation Present and position our products effectively to C-level executives. Participate in customer and prospect meetings, coaching your team through live selling opportunities Monitor market trends, competitive landscapes, and industry developments to inform strategic sales decisions and adapt strategies as needed Collabor

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for a Manager, Mid-Market Sales to join our dynamic team of creatives, engineers, marketers, and forward-thinking business folks. As our Manager Mid-Market Sales, DACH you will lead a team of Account Executives in the DACH region responsible for continuing the growth of our Enterprise product. You will report directly to our Director, Commercial Sales, DACH. With this role you’ll be part of early DACH in a fast growing sales org. You’ll collaborate with our existing customer base and potential customers in driving meaningful relationships that add value to the customer experience and revenue to our bottom line. This is a full time role that will be held from our Berlin office. What you'll be doing: Create and manage a team of motivated and diverse individuals to foster an environment of success Participate in customer and prospect meetings Assist in continual training and development, including mentorship, hiring and career growth Help craft and further develop sales processes and initiatives Interview, hire and train new team members as we scale the business and company Deliver weekly forecast meetings and mentor Account Executives on strategies to help exceed their goals We’d love to hear from you if you have: 7+ years of sales experience (preferably within SaaS) with 3+ years of management experience Understanding of our technical and competitive landscape and ability to thrive in a constantly evolving environment Fluency in German Excitement for growing customer ha

About Us What if your work could drive change in a globally established industry, shaping processes that touch every corner of the world? At Forto, we are at the forefront of change, harnessing the power of AI to revolutionise logistics. We want to reinvent digital supply chains to be transparent, frictionless and sustainable. From day one, our mission has been to simplify global trade – creating a seamless and efficient logistics process. About the role: We’re looking for a driven Sales Manager (f/m/d) to join Forto’s commercial team and help accelerate our growth across Europe. In this full-cycle sales role, you’ll be responsible for acquiring new customers and building your own book of business - with the opportunity to retain and grow those accounts over time. Your initial focus will be landing net-new customers through outbound outreach and in-person field selling. As your portfolio grows, you’ll take ownership of those relationships and drive long-term value through upsell, cross-sell, and exceptional account management. You’ll be selling a solution that’s reshaping global logistics — all while working in a fast-paced, collaborative, and high-performing team. Priority locations for this role include Thuringia/North Bavaria + Brandenburg/Western Saxony Key Responsibilities: Sign new customers that match Forto’s ideal customer profile to drive volume and gross profit. Own your pipeline : prospect, qualify, and convert leads via outbound outreach and in-person selling. Run effective discovery : deeply understand customer needs and how Forto can solve them. Build long-term partnerships : manage and grow the customers you land, identifying upsell and cross-sell opportunities. Lead business reviews with key customers to align on performance, future needs, and expansion potential. Collaborate cross-functionally with Operations, Finance and Product to ensure a seamless and positive customer experience. Required Skills and Experience: 3+ years of experience in B2B sale

About Us What if your work could drive change in a globally established industry, shaping processes that touch every corner of the world? At Forto, we are at the forefront of change, harnessing the power of AI to revolutionise logistics. We want to reinvent digital supply chains to be transparent, frictionless and sustainable. From day one, our mission has been to simplify global trade – creating a seamless and efficient logistics process. About the role We’re looking for a driven (Senior) Sales Manager (f/m/d) to join Forto’s commercial team and help accelerate our growth across Europe. In this full-cycle sales role, you’ll be responsible for acquiring new customers and building your own book of business - with the opportunity to retain and grow those accounts over time. Your initial focus will be landing net-new customers through outbound outreach and in-person field selling. As your portfolio grows, you’ll take ownership of those relationships and drive long-term value through upsell, cross-sell, and exceptional account management. You’ll be selling a solution that’s reshaping global logistics — all while working in a fast-paced, collaborative, and high-performing team. Key Responsibilities Sign new customers that match Forto’s ideal customer profile to drive volume and gross profit Own your pipeline: prospect, qualify, and convert leads via outbound outreach and in-person selling Run effective discovery: deeply understand customer needs and how Forto can solve them Build long-term partnerships: manage and grow the customers you land, identifying upsell and cross-sell opportunities Lead business reviews with key customers to align on performance, future needs, and expansion potential Collaborate cross-functionally with Operations, Finance and Product to ensure a seamless and positive customer experience Required Skills and Experience 3+ years of experience in B2B sales - you've landed new customers against clear quotas Fluent in German and English, and based in G

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Customer Enablement Manager, you'll work directly with some of our largest customers to help them get the most value from the Figma platform. You'll design and deliver tailored enablement strategies that drive product adoption, help uncover new use cases, and support long-term success. In this highly collaborative role, you'll partner with various internal teams such as Account Executives, Onboarding Managers, Technical Account Managers, and Industry Advocates to deliver a seamless and impactful customer experience. Your ability to build strong relationships, connect the dots between product features and customer goals, and communicate with clarity will make you a trusted advisor and strategic partner. If you're passionate about helping customers thrive, enjoy solving complex problems, and love working at the intersection of product and customer success, we'd love to meet you. This is a full time role that can be held from our Berlin hub or remote. What you'll do at Figma: Manage the adoption journey for a portfolio of large, strategic customers Understand customer goals and success metrics, and use product data to inform proactive engagement strategies that lead to measurable value delivery Document proactive engagement strategies as part of high quality, bespoke enablement plans Share best practices, use cases, and product expertise to help teams unlock the full value of Figma Build trusted relationships with stakeholders across roles and departments - from individual contributors to seni

About Us What if your work could drive change in a globally established industry, shaping processes that touch every corner of the world? At Forto, we are at the forefront of change, harnessing the power of AI to revolutionise logistics. We want to reinvent digital supply chains to be transparent, frictionless and sustainable. From day one, our mission has been to simplify global trade – creating a seamless and efficient logistics process. Your Role Join the Pricing Desk Europe (PDE) and play a vital role in driving profit and volume growth at Forto. You will support the commercial team by providing timely and accurate quotations and contribute to Forto's growth through collaboration with our tech teams. Your role is essential in delivering precise and prompt quotations, enhancing the customer experience, and advancing Forto’s strategic growth initiatives. You Will Prepare and deliver accurate sea freight quotations within agreed turnaround times, directly supporting commercial teams in driving new business. Develop and apply competitive pricing strategies based on market rates, carrier data, and lane-specific trends, while acting as a core interface between trade, commercial, and operations to ensure alignment on strategy and execution. Execute quality checks on rate calculations, surcharges, and currency conversions to safeguard margins and pricing accuracy. Maintain and continuously improve pricing tools, rate sheets, and templates in Excel or Google Sheets to ensure data integrity and consistency. Collaborate closely with our Tech-Product teams to enhance pricing systems and automate quotation workflows, bridging traditional freight forwarding practices with digital solutions. Manage pricing processes that are sustainable and scalable across our European Sea Freight network. You Bring Practical knowledge or hands-on experience in logistics, ideally sea freight, with an interest in pricing structures and carrier market dynamics. Strong Excel or Google Sheets skil

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help retail customers across UKI & North reimagine customer experience, store and supply-chain operations, merchandising, marketing, and enterprise productivity with AI. This role can be based in Munich or Berlin. In Munich, we use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In Berlin, this will be a remote based role for now. In this role, you'll: Manage a small number of key retail accounts, developing and executing strategies for a comprehensive account plan Lead large enterprise retail customers’ journeys from consideration to successful deployment Partner with solutions and research engineering to build and execute complex customer programs and projects Own a consumption revenue target Manage consumption revenue forecasts Analyze key account metrics to create reports and provide insights to internal and external stakeholders Closely monitor the r

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role Reporting to the Director Customer Success of DACH - you are energetic, driven, and care deeply about the success of our customers As a Customer Success Manager, you will drive Synthesia’s future growth by building relationships with clients and turning them into happy users You will be helping educate clients on a totally new way to create video content, and work very closely with sales to create a cohesive onboarding experience for new users You are capable of engaging in business-level and technical conversations at multiple levels of the organisation, including the C-suite Ideal for an individual who wants to expand their career with a fast-growing software company About you... Customer-facing experience in Customer Success Management / Client Service / Account Management / Technical Account Management / Implementation or similar ideally in B2B SaaS Experience in managing a Book of Business along with KPIs A track record in managing risk, forecasting, and identifying growth opportunities Establishing a trusted advisor relationship with our clients, driving value from Synthesia products and services Successfully onboarding new clients and building key relationships in the first critical months

About Us What if your work could drive change in a globally established industry, shaping processes that touch every corner of the world? At Forto, we are at the forefront of change, harnessing the power of AI to revolutionise logistics. We want to reinvent digital supply chains to be transparent, frictionless and sustainable. From day one, our mission has been to simplify global trade – creating a seamless and efficient logistics process. About the role At Forto, the sales pipeline starts with you. As a Sales Development Representative (f/m/d), your job is to open doors with high-potential customers, and book qualified meetings for our Sales Managers. You’ll become an expert on our customers, outreach strategy, and value proposition, while helping drive growth across Germany. This is a high-impact, high-visibility role for someone who thrives in a fast-paced environment, enjoys dealing with people, and wants a launchpad into a career in Sales. Key Responsibilities Generate pipeline: Identify, research, and engage with ideal customer profiles across all outbound channels (e.g., cold calls, emails, LinkedIn). Think creatively and test new approaches to spark engagement. Book qualified meetings: Own the top of the funnel. Schedule high-quality discovery meetings for Sales Managers - enabling them to uncover customer needs and tailor our value proposition. Maintain CRM hygiene: Accurately record all prospecting activities, lead qualifications, and appointment details in our CRM (Salesforce). Test and learn: Share insights from the field - objections, messaging, tactics - with Sales and Marketing to refine our go-to-market strategy. Required Skills and Experience 1+ years in Sales, with a proactive, confident approach to outreach (esp. cold calling) Native level (C2) fluency in German and good English, with strong written and verbal communication skills Resilient self-starter who’s curious, motivated, and eager to grow Strong organizational and time-management skills Pr

About Us What if your work could drive change in a globally established industry, shaping processes that touch every corner of the world? At Forto, we are at the forefront of change, harnessing the power of AI to revolutionise logistics. We want to reinvent digital supply chains to be transparent, frictionless and sustainable. From day one, our mission has been to simplify global trade – creating a seamless and efficient logistics process. What you will do Trade Strategy & Market Development: Define and execute the commercial strategy for designated trade lanes with full P&L awareness. Monitor market dynamics, competitor moves, and rate environments to inform strategy. Identify and develop new trade corridors and volume opportunities in close collaboration with Sales. Contribute to annual budget planning, volume forecasting, and capacity commitments for the trade. Drive the digital evolution of our sea freight product together with various stakeholders. Customer & Stakeholder Management: Build and maintain senior-level relationships with key shippers and carrier partners. Lead commercial negotiations on contracts, agreements, and service commitments. Pricing & Revenue Management: Set and manage freight rate levels, surcharges, and contract structures in alignment with the pricing function. Analyse contribution margins across customer segments and drive yield improvement initiatives. Engage in tender processes for major accounts. Capacity & Space Management: Manage and grow our trade volume for your trades. Manage vessel space allocation across designated trade lanes, balancing utilisation targets with revenue yield objectives. Work with network and operations teams to input into capacity deployment decisions. Cross-functional Collaboration: Liaise with operations, network planning, finance, legal, and product teams to ensure service reliability and contract compliance. Required Skills and Experience 7–10+ years of progressive experience in contai

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role We’re looking for a Customer Success Manager to support advertisers in onboarding, launching, and growing on OpenAI’s advertising platform. You will manage a portfolio of partners and serve as a trusted advisor, helping them achieve their business objectives while ensuring a strong and responsible experience on our platform. This role sits at the intersection of relationship management, strategy, and execution. You’ll work closely with Sales to drive long-term partner growth and with internal teams to continuously improve the advertiser experience. This role is based in our Munich office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own relationships with a portfolio of advertising partners, serving as their primary point of contact. Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products. Analyze campaign performance and provide clear, actionable recommendations to improve outcomes. Identify opportunities to expand partnerships through increased product adoption and incremental investment. Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value. Surface advertiser feedback and insights to inform product improvements and long-term strategy. Help build scalable processes and best practices that support the growth of OpenAI’s advertising ecosystem. You might thrive in this role if you: Have 5-10+ ye

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role This role is focused on driving new and expanded advertising revenue and ensuring successful business results for advertisers. You will own the full sales cycle — from prospecting to deal closure, developing long-term commercial partnerships to help advertisers achieve their business objectives while ensuring a strong and responsible experience on our platform. You’ll work closely with Customer Success Managers and key cross-functional partners to ensure advertisers achieve successful outcomes after the sale, while maintaining primary ownership of revenue growth and commercial strategy. This role is based in our Munich office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Prospect, qualify, and close new advertising opportunities, leading the full sales cycle from initial engagement through contract execution. Own and achieve a defined revenue target within an assigned territory or vertical. Develop and execute structured account plans to drive advertiser ROI and long-term revenue growth. Build and maintain relationships with senior-level advertising decision-makers, delivering strategic guidance and actively gathering their feedback. Structure and negotiate complex commercial agreements. Quantify opportunities through clear, data-driven business cases aligned to advertiser objectives. Lead cross-functional collaboration across Product, Engineering, Marketing, Policy, and Operations to support complex deals. Partner with

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. This role will be based remotely in Germany. As an ideal candidate, you will have: 5 to 8 years of related industry experience, ideally 2 years of experience in a customer facing role Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity Experience implementing scalable and highly available distributed systems in the cloud and on-prem Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership. Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle. The ability to travel up to 25% A Bachelor’s degree or equivalent work experience You may also have: Experience developing, deploying, or sup

Location : Come and join us in Hamburg. Freenow by Lyft empowers smarter mobility decisions helping people to move freely and cities to thrive. We are looking for an Engineering Manager to lead a high-performing team of software engineers focused on our Rider domain — the customer-facing app and platform that millions of riders use every day. Your team will play a pivotal role in bringing Lyft's product experience to Europe, adapting and building the systems that let riders book rides seamlessly across all markets This critical role ensures team’s alignment with product and business strategy, while driving efficient delivery of features. You will foster an environment of technical excellence, psychological safety, and continuous individual development, ultimately maximizing business impact across all Freenow markets through innovation. Be ready to work in a multinational, diverse, highly motivated and collaborative team of passionate colleagues who strive for excellence and enjoy their work. Are you ready for your next ride? YOUR DAILY ADVENTURES WILL INCLUDE: Team Performance & Delivery: Within the frame of quarterly goals and company strategy, lead the team in delivering high-quality, scalable software solutions. Focus on continuously improving engineering processes to ensure predictable, timely delivery while managing team capacity and focus. You inspire innovation to disrupt incumbents. People Development: Provide coaching, mentoring, and continuous feedback to team members. Identify development areas and growth opportunities to support individual career paths and enhance team competence in building innovative customer and driver support solutions. You get to build a team from the ground up. Technical Ownership: In collaboration with Staff Engineers and Principals, lead technical decision-making for the support systems. Ensure high standards of quality, reliability, maintainability, and observability in all solutions, particularly the large-scale syste

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? We’re looking for Senior+ AI Infrastructure Engineers to build the systems that train and serve Fin's next generation of AI products. Fin is an AI company that builds from the GPU all the way up to a user agent that resolves millions of customer service queries a month. You’ll join a small, highly technical team working at the cutting edge of modern AI infrastructure. The AI Infra team built the training pipelines and runs the inference for custom models like Fin Apex, which outperforms frontier models in customer service tasks, and is the foundation of the AI Group's full stack approach to AI. We’re particularly interested in engineers who have: A track record of working on model training or model inference at scale , or on low‑level GPU coding (e.g. CUDA, Triton). Experience with one is great, multiple is even better. What will I be doing? As a Senior AI Infrastructure Engineer focused on model training and inference, you will: Implement and scale training pipeli