Customer Experience Associate Jobs

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role: We are looking for strong engineers with experience and interest in designing, building, and maintaining the novel, high-performance systems that make up our serverless platform. Specifically, you'll be working on Modal's machines layer: the fleet of bare metal and cloud hosts that every Function, Sandbox, and training job runs on, and the control plane that provisions, images, monitors, and repairs them. You'll automate the integration of new capacity from a growing set of hardware providers; from auditing and benchmarking hosts and clusters, to maintaining our machine images, configuring GPUs, RDMA, networking, and storage, and getting machines into production. You'll build the automation that keeps the fleet healthy without human intervention: detecting bad GPUs, thermals, and disks. You'll dig into whatever is between the hardware and the software that runs on

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role: We are looking for strong engineers with experience and interest in designing, building, and maintaining the novel, high-performance systems that make up our serverless platform. Specifically, you'll be working on the distributed object storage system that underpins every container image, volume, and checkpoint on Modal: hundreds of petabytes of data, replicated across multiple cloud object stores and a CDN, cached on local NVMe across a large fleet of workers in many datacenters, and shared peer-to-peer within each datacenter. You'll make cold starts feel local when the data is hundreds of milliseconds away, designing the caching, preloading, and peer-to-peer layers that hide object-store latency and keep public ingress off saturated uplinks. You'll own durability and cost at petabyte scale, from streaming and batch replication between origins, to garbage collecti

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role: We are looking for a strong technical lead to guide the engineers designing, building, and maintaining the novel, high-performance systems that make up our serverless platform. You'll lead the team responsible for Modal's machines layer: the fleet of bare metal and cloud hosts that every Function, Sandbox, and training job runs on, and the control plane that provisions, images, monitors, and repairs them. You'll own the full lifecycle of a machine, from accepting and benchmarking new hardware from a growing set of providers, to network bring-up, kernel and image management, GPU and disk health tracking, and automated remediation of unhealthy hosts. You'll manage a team of 3–8 engineers while staying hands-on across the stack which involves BMCs, firmware, PXE, bootloaders, Linux networking, drivers, and distributed control-plane services, and you'll shape our long-

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role: We are looking for a strong technical lead to guide the engineers designing, building, and maintaining the novel, high-performance systems that make up our serverless platform. You'll lead the team responsible for the distributed object storage system that underpins every container image, volume, and checkpoint on Modal: hundreds of petabytes of data, replicated across multiple cloud object stores and a CDN, cached on local NVMe across a large fleet of workers in many datacenters, and shared peer-to-peer within each datacenter. You'll set technical direction for the primitives that other teams (filesystems, training, sandboxes) build on, balancing durability, latency, throughput, and cost. You'll own the roadmap from today's hardest problems (garbage collection at petabyte scale, active-active replication, rate limiting that protects the upstream without wasting ut

Work Flexibility: Onsite Schedule - 1st Shift Monday to Friday 8am - 4:30pm Overtime based on business needs Rotational on-call responsibilities What you will do - Responsible for accurate inventory tracking and record keeping, warehouse inventory cycle counting and optimizing inventory utilization Arrange merchandise for transport (on delivery and return) and at customer locations Read maps and route configuration Perform safety inspections in transportation setting Load, unload, or stack containers, materials, or products while checking for sterility, missing/broken implants & instruments Perform and/or schedule preventative and regular minor maintenance on company delivery vehicle, (fuel, fluid levels, tires, etc.), and keeps accurate maintenance records Advise supervisor when repairs or extensive maintenance are required for the company vehicle Field customer complaints, address and communicate as necessary to Branch team members Complete other duties as assigned What you need - Required Qualifications: Must possess a valid driver’s license with no restrictions. Must have the ability to work flexible hours, as needed to support the business needs, including weekend and evening call as needed Must have the ability to lift, push, pull and carry up to 50 lbs. Preferred qualifications: High school education or GED equivalent 1&#43; Year(s) of experience $ 22.10 per hour plus bonus eligible &#43; benefits. Travel Percentage: 10% <p style="text-align:inher

Work Flexibility: Field-based The Field Clinical Specialist works using independent judgement, partners with local Account Managers to increase clinical support, education resulting in increased clinical acumen. Responsibilities Educate physicians on device handling, implantation and troubleshooting techniques related to Inari products. Develop, lead and/or facilitate training sessions and in-service education programs in the hospital environment. Identify therapy adoption opportunities in collaboration with Regional and Account Managers in local geographies. Communicate highly technical information clearly and effectively during fast-paced procedures. Act as a clinical interface between the medical community and the Company. Demonstrate ability to build and sustain credible business relationships with customers and share product expertise accordingly. Provide education and clinical support in response to the most complex field inquiries on an as-needed basis. Demonstrate a thorough understanding of all Inari products, related products and technical knowledge, trends, and players. Collaborate with product development teams to provide feedback on device features and new device development Document procedural case observations for regulatory requirements and ongoing continuous improvement Other duties as needed. Qualifications Associates degree in nursing or related clinical discipline preferred. Minimum three (3) years of equivalent combination of education, training, and hands-on experience in a cath lab, nursing, or comparable clinical environment. Proven

AI Teammates are Asana’s flagship AI innovation - autonomous agents embedded directly into enterprise workflows that reason, act, and proactively drive work forward. The AI Teammates Platform (AITP) team owns the execution engine and platform layer that makes these AI Teammates effective, reliable, and scalable. We build the core systems behind agentic execution: model evaluation and rollouts, proactive detection of blocked work, execution quality infrastructure, tool orchestration, and the platform APIs that power AI across all of Asana engineering. Rather than building a monolithic feature, we build a composable foundation. If a Teammate reasons, acts, or autonomously improves - that’s us. We’re looking for an experienced Technical Lead to drive the technical strategy, architecture, and execution for the AI Teammates Platform. You will bridge the gap between frontier AI capability and enterprise-grade software engineering, operating in close partnership with frontier model providers while building systems that scale to millions of users. If you are passionate about applied AI, agentic orchestration, high-reliability backend systems, and growing high-performing engineering teams, we’d love to hear from you! This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What You’ll Achieve Set the technical strategy for the AI Teammates execution engine, tool orchestration, and platform APIs within Asana, advocating for engineering-driven investments with a vision for keeping our systems flexible, reliable, and maintainable to meet customer needs now and in the future Drive the team to continually and holistically

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Title: Senior Software Engineer, Lifecycle Management Company Description: Okta is the leading independent provider of enterprise identity. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 6,500 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. Over 7,950 organizations, including 20th Century Fox, JetBlue, Nordstrom, Slack, Teach for America and Twilio, trust Okta to help protect the identities of their workforces and customers Position Description: We are looking for an experienced Senior Software Engineer to work on our Onboarding and Lifecycle Management (LCM) Platform team with focus on enhancing and managing services for importing, syncing and provisioning identities and access policies i.e., users, groups, roles, entitlements, etc. These features allow customers the flexibility to link and enhance their business processes with Okta’s identity management product. This role is to build, design solutions, and maintain our platform for scale. The ideal candidate will be naturally curious and has experience building software systems to manage and deploy reliable and performant infrastructure and product code at scale on a cloud infrastructure. Job Duties and Responsibilities: Work with senior engineering team in major development projects, design and implementation C

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! The Bazaarvoice services team is looking for candidates experienced with delivering Web technologies in a professional services capacity delivering the scope of work in an allocated number of hours and days. This individual will be responsible for all phases of the client’s projects including planning, design, implementation, configuration, data transformation, training and transition to other teams. The salary range starts from 2000 EUR gross per month (+additional language allowance) and offers are determined by experience, knowledge, and skillset. What You Will Do <div

Location: Berlin or Hamburg At Freenow by Lyft, we are on a mission to empower smarter mobility decisions, helping people to move freely and cities to thrive. Following Lyft's recent acquisition of Freenow in Europe, we are seeking an experienced leader to drive growth in our German and Austrian operations, serving as the critical bridge between global strategy and local execution. You will excel at managing relationships up and down the organization, ensuring central roadmaps align with German market realities while driving hyper-local growth. Reporting directly to the VP Operations, Europe, you will steward the Freenow by Lyft business across Germany and Austria, serving as a key driver of local market growth. In this role, you will collaboratively steer the P&L alongside regional and central leadership, combining strategic vision with hands-on operational oversight. As a strong representative for the Freenow by Lyft brand, you will align the needs of different customer segments while building and managing regulatory and stakeholder relationships that support our local operations and long-term growth. YOUR DAILY ADVENTURES WILL INCLUDE: You will play a key role in driving our German and Austrian operations. This role combines strategic leadership, commercial acumen, stakeholder management, and hands-on execution to support Freenow by Lyft's growth in the market. P&L Management & Commercial Acumen: Collaboratively steer the German and Austria P&L alongside regional leadership, proactively negotiating for the resources and investment needed to fuel local growth. Collaborate with the Marketplace Performance team to steer supply and demand, leveraging understanding of unit economics to optimize the dynamic marketplace. Identify and develop new revenue streams from concept to realization, including growth pillars such as Medical and Dispatch solutions. Operational Excellence & Growth: Lead the "Local Growth Team" model, inspiring a high-

About Vercel: Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. About the Role: We’re looking for a Senior Finance Manager, Sales to join our Finance team. You will be a key partner to Sales and RevOps leadership, helping shape metrics-driven decision making across Sales budget and headcount, commissions, SLG bookings, quota planning, capacity, and productivity. This role will have high cross-functional visibility and will be central to building the financial discipline, operating cadence, and scalable reporting needed to support Vercel’s next stage of growth. What You Will Do: Serve as the trusted Finance partner for the CRO by delivering actionable insights through forecasting, scenario analysis, business reviews, and resource allocation recommendations Own Sales budget and headcount planning, including bottoms-up workforce models that connect hiring plans, ramp timing, productivity assumptions, commissions, and compensation costs to bookings and revenue goals Support SLG bookings and quota planning by partnering with Sales and RevOps on quota capacity, ramp, attainment, coverage, territory design inputs, and productivity assumptions Support commissions planning, forecasting, and reporting in partnership with Accounting, RevOps, and Sales leadersh

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role: Modal considers high-quality documentation to be essential for developer experience, and we see docs becoming even more important as agents increasingly deploy and operate Modal Apps. We are looking for a content-minded engineer who will partner with our product teams to curate Modal’s technical documentation and maintain a high quality bar across multiple dimensions. Responsibilities: Thinking holistically about content architecture and how the docs should evolve as Modal introduces new products and features Innovating on novel documentation formats and delivery channels to optimize agent productivity, in collaboration with our Agent DX research team Developing content standards, style guides, and automated enforcement mechanisms to ensure consistent style and high quality Building and maintaining automated pipelines that will enforce the correctness of code examp

Work Flexibility: Field-based Who we want: Challengers. People who seek out the hard projects and work to find just the right solutions. Teammates. Partners who listen to ideas, share thoughts and work together to move the business forward. Charismatic networkers. Relationship-savvy people who intentionally make connections with both internal partners and external contacts. Strategic closers. Influencer who close profitable business and consistently exceed their performance objectives. Customer-oriented achievers. Representatives with an unparalleled work ethic and customer-focused attitude who bring value to their partnerships. Game changers. Persistent salespeople who will stop at nothing to live out Stryker’s mission to make healthcare better. What you will do: As an Orthopaedics Instruments Regional Sales Manager, you will strategically plan, direct and coordinate the selling activities of sales representatives under your supervision. You will interview, hire, train and develop top level talent. In addition, you will develop plans in accordance with the Director of Sales to maximize sales opportunities in the region and push yourself to exceed each goal. You take great pride in excellent service and are prepared to assist your reps and customers whenever the need arises. As a Regional Manager, you love living in the fast lane and find purpose in Stryker’s mission and products that are making healthcare better. What you need: Bachelor’s Degree from an Accredited University MBA or MA preferred 5&#43; years of sales or sales management experience Stryker will provide: Field sales training In-house product training program Learn more about the Orthopaedic Instruments Produc

Job Title Calibration engineer Job Description Job title: Calibration Engineer Your role: The Calibration Engineer Grade 40 is involved in the in-house and outsource calibration processes, evaluating, developing, establishing and maintaining calibration methodologies, systems, and practices which meet world class standards, investigations related to the calibration process and being responsible to maintain the calibration area under control, in compliance with the applicable external standards and provide support for NPI. You're the right fit if: (4 x bullets max) 1. Experience: 5&#43;years of industry experience in Calibration 2. Skills: Calibration Engineer will work with Philips products and processes that require calibration and/or precision controls used in the development or manufacture of Image Guided Therapy medical devices or any other medical device that require calibration. it includes support to other Philips facilities. The Engineer is mainly involved in the in-house and/or outsource calibration processes, focusing on developing, executing and documenting equipment validation (Process Characterization, Installation Qualification and Operational Qualification), process validation or requalification (Performance qualification). Responsible for developing the calibration specifications for various equipment used by Philips facilities and staff. Development of calibration procedures and methods to support specifications, blueprints, drawings, and other technical requirements. Coordinate with internal customers and external service providers Be part of the problem-solving process if difficulties arise as part of the calibration process, it includes investigations like OOT, NCR and CAPA Maintain, review, and revise quality standards and help with development and redesign as

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Startup and SMB Account Executive team is a highly consultative sales team that is responsible for the acquisition and growth of Stripe’s largest and most promising Startup and SMB customers. As an Account Executive, you’ll identify new opportunities for prospects to get the most out of Stripe by quickly understanding our clients’ needs, execute scaled sales strategies to acquire new customers and drive product adoption. What you’ll do Responsibilities Identify high-potential prospective users from inbound leads and outbound prospecting Own the full sales cycle from lead to close for SMBs Develop and implement full sales cycle strategies for driving new logo and product adoption Solve complex client needs and work across product, sales, risk, and operations teams to improve our platform Generate your own leads through cold calling, blitzing, research, networking, and driving your territory Make every potential Stripe user happy with every interaction, regardless of deal size Identify and understand users’ pain points to propose Stripe solutions Set up users for success by coordinating internally with other Stripe teams Who you are We’re looking for a well-rounded strategic seller who can build strong relationships with Stripe’s clients and manage high-velocity deal cycles. If you’re smart, persistent, and a great teammate, we want to hear from you! Minimum requirements 2+ years of closing sales experience with a track record of top perfo