Customer Experience Associate Jobs

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We're looking for a Staff Software Engineer to help lead technical direction in support of D eveloper E xperience at OneTrust. Staff Engineers determine their own approach on complex, often ambiguous assignments, and their technical judgment is trusted well beyond their immediate team. Your Mission Technical Leadership & Architecture Lead design and architecture for major features or components, ensuring alignment with the broader system architecture. Independ ently d etermine approach and methods on complex, ambiguous assignments without an established playbook. Cross-Team Collaboration Partner with other engineering teams, and architecture to shape solutions before implementation begins. Build working relationships and technical credibility beyond your immediate team. Quality & Standards Establish and champion engineering best practices adopted by your team and beyond. Maintain a strong focus on customer outcomes Mentorship Mentor Senior and mid-level engineers, helping them grow their techni

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron’s DRAM Product Architecture Group partners across fabs, test, module, and system teams worldwide to deliver high-performance memory products. We work across geographies and functions to solve complex technical challenges, drive product innovation, and enable industry-leading DRAM solutions. Our team values collaboration, continuous learning, and making a measurable impact through engineering excellence. As a New College Graduate DRAM Yield & Quality Engineer, you will play a key role in monitoring and improving the health of Micron’s server DRAM products. Working with experienced engineers and cross-functional teams around the globe, you will analyze product and manufacturing data, investigate technical issues, and contribute to strategies that improve yield, quality, and performance throughout the product lifecycle. This is a highly visible role with direct impact on customer success and product reliability. Responsibilities Analyze silicon parametric, test, and manufacturing data to identify trends, resolve product issues, and support root cause investigations. Contribute to yield and quality improvement initiatives across new product introduction (NPI), qualification, ramp, and high-volume manufacturing. Collaborate with fab, test, module, quality, and operations teams to drive execution of product health objectives. Develop and maintain automation solutions to improve engineering efficiency, data analysis, and reporting. Apply AI, Agentic AI, and Generative AI tools to en

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President, Digital Partnerships, Fintechs & Enablers- Global Money Movement & Digital Assets Overview Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and innovation, we help individuals, businesses, financial institutions, and governments realize their greatest potential. The US Digital Partnerships, Fintech and Enablers team is responsible for cultivating strategic partnerships and managing relationships across the fintech ecosystem. We work with leading technology companies, ecommerce platforms, financial institutions, modern processors, program managers, and fintech innovators to deliver differentiated solutions, create new payment experiences, and drive mutual growth. Success in this role requires exceptional relationship-building capabilities, executive presence, and the ability to influence stakeholders across complex organizations. In this highly visible, customer-facing role, you will lead Mastercard's relationships with key money transfer organizations, money movement enablers, and digital assets players in the US. You will be responsible for driving strategi

Want to be a bswifter? At bswift we’ve been transforming benefits administration since 1996, making it simpler, smarter, and more human. Our state-of-the-art, cloud-based technology and services empower employees to understand, manage, and love their benefits. From downtown Chicago, and remotely across the country, we serve thousands of companies and millions of people nationwide, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces. We’re looking for motivated and goal-driven individuals who share our passion for delivering excellence and creating solutions that make a difference. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you love the bswift values of pursue excellence, embrace accountability, deliver superior service, and be a great place to work, we want to hear from you! You will join the team as a Software Developer , responsible for designing, building, and maintaining scalable backend systems and APIs that power web and mobile applications. The role requires proficiency in backend engineering, cloud services (preferably AWS), databases , and developing secure, high-performance systems . You’ll work closely with software developers, product managers, and cross-functional teams to deliver reliable, secure, and performant services that enable seamless user experiences 1. Solution Design & Development Design, develop, and maintain innovative, customer-centric, high-performance, secure, and robust applications. Build and integrate scalable backend services with responsive frontend interfaces. Work with architects and other software engineers to develop scalable solutions 2. System Decomposition & Iterative Delivery Break down large, complex systems into smaller, manageable implementation slices. Use prototypes and iterative delivery to de-risk unknowns and validate assumptions. 3.

Salary Range: PLN 350,000 - 474,000 PLN Subject to alignment to the responsibilities and duties of the role About the job Help system software engineers do their best work while keeping delivery clear, focused and moving. As System Software Engineering Manager, you will support engineers in Graphcore’s Gdańsk office. You will manage career development, coach individuals and help the team work with clarity. You will also act as Scrum Master for the Drivers and Utilities team. You will facilitate planning, remove blockers and help engineers turn priorities into achievable delivery plans. This is a management and facilitation role, not a hands-on development position. Your low-level software background will help you understand the work, ask better questions and support the team effectively. The role sits close to system software, silicon and hardware development. That gives you real scope to connect people, improve collaboration and shape how delivery happens. The team and culture The Drivers and Utilities team builds custom host control software in Linux kernel and user space. Their work includes low-level C and C++ libraries and tools that help customers get more from Graphcore products. Work spans teams, disciplines and locations. You will help engineers in Gdańsk stay connected, supported and heard within the wider System Software group. Decisions are shaped through shared context, clear priorities and practical planning. You will work with the Product Owner, technical leads and Senior Engineering Manager to keep progress visible. What we’re looking for · Experience managing and developing software engineers through coaching, feedback and career conversations. · Practical experience as a Scrum Master or in a similar team facilitation role. · Ability to help teams plan realistically, remove obstacles and improve without adding unnecessary process. · Experience working alongside Product Owners and technical leads, with clear role boundaries. · Strong communicati

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. About Okta’s Enterprise Access Team Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. The Enterprise Access team drives billions of authentications every month. The team builds and supports single sign-on, strong authentication, provisioning, and threat protection technologies. Our Enterprise Access service runs in the cloud on a secure, reliable, extensively audited platform with 99.99% availability. About the role We’re looking for a Staff Software Engineer for the SIW Platform team. Operating under the larger Enterprise Access pillar, the SIW Platform t

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About this role We’re looking for a collaborative and builder-oriented enterprise sales rep experienced at helping prospective customers at large companies navigate the evaluation, business case development, and procurement of transformative technology. Your objective will be to help convert enterprise prospects (3K-8K FTE, although tilted towards Fortune 1000) who are active in our trials or who request a sales demo from our website or within our product. While most of your pipeline will come inbound, you'll also be responsible for generating pipeline from ideal customer profile (ICP) accounts within your account set. Your positivity, sense of curiosity, and ability to create champions from early adopters in the AI space will help shape our entire culture. This is a hybrid role based out of our London hub. You'll be reporting to our RVP. 🦸🏻‍♀️ Your responsibilities Develop a deep understanding of our users and why they are exploring WRITER Become a trusted product speciali

About the Team Netlify is a product-led growth company, and Revenue Operations owns the systems, data, and infrastructure that turn that growth into revenue. With a large volume of people discovering and signing up for Netlify every day, Marketing Operations is critical to understanding those users, connecting activity across our systems, and creating scalable ways to engage them throughout their journey. As Senior Marketing Operations Manager, you’ll own the operational foundation behind that work. You’ll connect HubSpot, Salesforce, product data, and analytics, build the systems and lifecycle infrastructure that turn signals into action, and give Marketing and our GTM partners trusted visibility into performance. Reporting to the Senior Director of Revenue Operations, you’ll translate the Marketing Operations vision into a roadmap and independently drive it forward while partnering closely with Growth, RevOps, Data, Product, and other GTM teams. What You’ll Do Execute on the Marketing Operations roadmap, translating broader Marketing and GTM priorities into scalable systems, processes, and programs. Own our marketing automation platform end to end, including workflows, lifecycle stages, segmentation, forms, lists, email operations, data hygiene, deliverability, governance, and documentation. Build and maintain the connection between marketing automation, Salesforce, product data, and analytics so we can understand and engage users throughout the customer journey. Establish reliable attribution and measurement across marketing and product-led journeys, including UTM governance and connections between campaigns, signups, activation, conversion, and revenue. Build reporting and self-service dashboards that give Marketing and GTM partners a trusted view of performance and support weekly, monthly, and executive-level decision-making. Partner with Growth to operationalize lifecycle programs across email, in-product experiences, and sales-assist triggers, turning c

Become a part of our caring community The Care Coaching Assistant 2 (Transition Coordination Support Staff) employs a variety of strategies and techniques to support a member's wellness state by coordinating services and resources. The Care Coaching Assistant may support multiple responsibilities including Transitions. You/applicant/employee typically focuses decisions on interpretation of area/department policy and methods for completing assignments. Work within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works. Follow standard practices that allow for some opportunity for interpretation/deviation or independent. Position Responsibilities: Contribute to administration of care coordination, for transitions and custodial prevention teams. Provide non-clinical support to the assessment and evaluation of members' needs and requirements. This support helps achieve and/or maintain an optimal wellness state by guiding members/families toward resources appropriate for their care and wellbeing. Additionally, it facilitates interaction with these resources. Perform varied activities and moderately complex administrative/operational/customer support assignments. Perform computations. Typically work on semi-routine assignments. Use your skills to make an impact Required Qualifications Less than 3 years of technical experience Must reside in the State of Indiana Proficiency in Microsoft Word, Excel and Outlook Excellent verbal and written communication skills Must Reside in the State of Indiana Preferred Qualifications Clerical support background in a healthcare environment Associate or Bachelor's Degree </

Become a part of our caring community As a Sr Market Development Professional, you will serve as a non people leader, subject matter expert supporting the administration of TRICARE services. In this remote position, you will be required to live within a 60 mile radius of the US Southern Command headquarters in Doral, FL, in order to attend meetings and provide briefings when needed. You will be reporting to a Market Development Advisor. You will provide guidance, issue resolution, operational coordination, and subject matter expertise across TRICARE service delivery, provider, beneficiary, government stakeholder, and network-related matters. Use your skills to make an impact Required Qualifications Our Department of Defense Contract requires U.S. citizenship for this position Successfully receive interim approval for government security clearance (NBIS - National Background Investigation Services) HGB is not authorized to do work in Puerto Rico per our government contract. We are not able to hire candidates that are currently living in Puerto Rico. Must live or be willing to relocate within 60 mile commute of US Southern Command office in Doral, FL as this position will require you to visit the office for meetings and to provide briefings when needed. Network management and development experience Managed care experience Experience with analysis of data and making decisions based on data Experience with improving customer satisfaction Preferred Qualifications Bachelor's degree TRICARE/Military Health system experience Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. About Okta’s Enterprise Access Team Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. The Enterprise Access team drives billions of authentications every month. The team builds and supports single sign-on, strong authentication, provisioning, and threat protection technologies. Our Enterprise Access service runs in the cloud on a secure, reliable, extensively audited platform with 99.99% availability. About the role We’re looking for a Staff Software Engineer for the Federated Authentication team. Operating under the larger Enterprise Access pillar, the Fe

About the Team: About the Team: Our team brings OpenAI’s most capable technology to the world through our products. We've released ChatGPT, GPT6-Astra, and Codex. We empower consumers and developers alike to use and access our state-of-the-art AI models, allowing them to do things that they’ve never been able to before. Across OpenAI’s enterprise product suite, it is critical to offer organizations the technology to securely establish, connect, and manage people and non-human identities across OpenAI products. The Enterprise Identity team builds shared identity foundations and enterprise controls for authentication and federation, provisioning and lifecycle, secure access, session management and revocation, administration, auditability, and access visibility so identity and access can be governed consistently across products. We build the foundational systems that enable organizations to adopt OpenAI products with confidence.. Our work underpins enterprise security, IT integration, and the safe deployment of AI at scale, making sure the right people have the right access at the right time. About the Role: We’re looking for an experienced Product Manager for OpenAI’s Enterprise Identity product efforts. You will lead efforts to deliver critical capabilities such as SSO, SCIM, and identity federation across all OpenAI products, enabling enterprises to securely manage users, data, and access in complex organizational environments. This role requires close collaboration with engineering, security, GTM, and customer-facing teams to ensure our identity systems meet the needs of organizations ranging from high-growth startups to the world’s largest enterprises. Your work will directly enable safe, large-scale enterprise adoption of frontier AI. This position is based in San Francisco, CA, with relocation assistance available. In this role, you will: Define the strategy and execute the roadmap for enterprise identity, spanning SSO, SCIM, and advanced admin controls. Partner

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Everpure is looking for a Territory Account Executive. In this role, you will be selling into a territory in Everpure's Central region with a focus on mid-market accounts in Indiana and Kentucky. WHAT YOU'LL DO Directly sell through an inside, direct marketing environment to deliver sales targets and consistently achieve quota Drive account strategies and coordinate team selling efforts with partners to close business on a quarterly and annual basis Develop channel relationships that will bring the sales and technical resources to each opportunity and lead to closed deals Prospect into and penetrate new accounts, reaching decision-makers and closing business Develop and present proposals to prospective customers with information that demonstrates the ability of the Everpure solution to meet customers’ business objectives and justify the sale Manage pipeline with a keen focus on conversion success and delivering an accurate forecast We are primarily an in-office environment and therefore, you will be expected to work from the office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave. WHAT YOU BRING Consistent track record of exceeding quota and driving referenceable business in a B2B technology sales environment Experience working in or understanding sales channel selling models A desire to work the bookends of the sale, from prospecting to clos

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity: Operating at the intersection of logistics and tech has allowed Flexport to develop a unique value proposition that customers all over the globe love, resulting in exponential growth over the last 10 years. As part of our mission to make global trade easy for everyone, we are expanding and growing our sales organization in the India Subcontinent region. We are seeking an experienced Sales Manager to build and scale our business, identify high-potential clients, and close deals. You'll be part of a high-performing team and in the driver's seat to establish our presence in the region, while providing tech-enabled freight solutions that address customer needs. You Will Be: Building and growing Flexport's Air and Sea freight business in the India Subcontinent region by closing net-new business. Managing the entire sales funnel—from initial prospecting to final closing—by targeting high-potential accounts. Leading discovery sessions with new clients to diagnose supply chain challenges and architect value-driven solutions. Articulating Flexport’s tech-enabled advantages through compelling digital and in-person presentations. Owning and exceeding individu

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The team The UI Platform team is the force multiplier for Okta’s entire product portfolio. By building world-class components, accessible frameworks, and developer-friendly tools, your work will directly impact millions of administrative and end-user interactions every day. You will work alongside dedicated product and engineering partners in an environment that values speed, clarity, and career-defining impact. The role The Principal Product Designer – UI Platform is a high-impact individual contributor role, serving as a foundational design lead for Okta's global user experience infrastructure. Joining the Product Platform group, you will act as a resident expert and strategic thought partner, shaping the horizontal design patterns, design architecture, localization/globalization frameworks, and accessibility standards (WCAG) that power every Okta Workforce Identity product. You will partner directly with cross functional UI Platform leads to drive platform-level initiatives, harmonizing user experience (UX) and developer experience (DevEx) across our engineering and product organizations. You will also collaborate closely with the Design Systems team, acting as a bridge between the system and feature teams applying it to our product. What you’ll be doing When everyone on the team can generate UI, the designer's role shifts. You become the person responsible for strong systems thinking, taste, quality, experience, and being the voice of the custome