Customer Experience Associate Jobs

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. About Fern, a Postman Company Fern helps software companies build a world-class API experience. Our customers include industry leaders like Nvidia, Square, and Twilio, as well as fast-growing AI companies like ElevenLabs and OpenRouter. In the next year, the majority of API integrations will be implemented by AI agents. Agents don’t read marketing pages. They need strongly typed schemas, structured endpoints, deterministic contracts, and documentation that can be fed into a context window. Our team is small and talent-dense. We’re a team of builders from Google, Palantir, Amazon, and Uber, working together in New York City. About the Role As a Staff Software Engineer at Fern, you’ll build APIs, scale AI infrastructure, and design developer experiences that reach millions of people. Set technical direction: Drive system design decisions around data modeling, performance, correctness, and reliability. Identify scaling bottlenecks before they become problems. Build for durability and scale: Ensure our systems are performant, observable, secure, and resilient under real-world production load across infrastructur

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is expanding the boundaries of the Data Cloud to support mission-critical transactional workloads. Our goal is to deliver OLTP capabilities with the performance, reliability, simplicity, and scale customers expect from Snowflake, while creating a seamless experience across transactional and analytical data. We are looking for a Senior Engineering Manager – OLTP to lead engineering teams and leaders building core transactional database technology and the cloud infrastructure required to operate it at scale. You will help define the architecture and roadmap, grow the organization, and drive technology from design through production. AS A SENIOR ENGINEERING MANAGER – OLTP AT SNOWFLAKE, YOU WILL: Set technical and execution strategy for key areas of Snowflake's OLTP platform, translating product goals into architecture, roadmaps, and team plans. Lead and grow multiple engineering teams, developing managers and senior technical leaders while fostering a culture of ownership, technical excellence, and execution. Drive adoption of AI and agentic development practices to improve engineering velocity, quality, and productivity across the software development lifecycle. Drive architecture and technical decisions in areas such as transactions, concurrency control, low-latenc

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake started with a clear vision: develop a cloud data platform that is effective, affordable, and accessible to all data users. Snowflake developed an innovative new product with a built-for-the-cloud architecture that combines the power of data warehousing, the flexibility of big data platforms, and the elasticity of the cloud at a fraction of the cost of traditional solutions. We are now a global, world-class organization with offices in more than a dozen countries and serving many more. Join the Data Engineering Experience (DEX) team and help shape the future of data engineering at Snowflake. We are a mature, highly diverse team dedicated to crafting exceptional data ingestion, pipeline authoring, and observability experiences for our customers. If you're passionate about building elegant web applications and frameworks in a collaborative, supportive environment, then we invite you to be part of our team's success story. AS A SOFTWARE ENGINEER FOR THE DATA ENGINEERING EXPERIENCE TEAM, YOU WILL: Drive high impact initiatives that span our product areas and tech stack including Python, Typescript, Javascript (React), and NodeJS. Promote strong collaboration within a cross functional team and partner closely with embedded product managers and designers. Deliver featur

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is building the world's best AI data platform — and Interactive Analytics is one of our foundational bets in that vision. We aim to deliver the fastest analytical query engine in the world and make it delightfully easy to use, seamlessly integrated into the Snowflake data platform. Designed for high-concurrency, low-latency query workloads, Interactive Analytics powers the AI agents, BI dashboards, and real-time data applications that the world's most demanding data organizations depend on. As the Product Manager for Interactive Analytics, you will set the bar for what "fast" means for Snowflake and for the data analytics industry — and then you'll build it. This role sits at the intersection of deep database technology and high-stakes product strategy, in a market where the customers are vocal, competition is real, and the opportunity is enormous. AS A SENIOR PRODUCT MANAGER AT SNOWFLAKE, YOU WILL : Build and champion a product roadmap for a differentiated Interactive Analytics experience that wins customers and workloads in one of the most competitive segments of the data analytics industry Partner closely with customers to make them successful — understanding their workloads at a technical level, solving their hardest problems, and turning them into vocal advoc

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. As an Account Engineer , you’ll play a key role in delivering technical expertise and building relationships with prospects and customers as they explore the Snowflake AI Data Cloud. This is a fantastic opportunity to grow your career, develop your skills, and make an impact in a supportive and dynamic environment. You’ll work alongside experienced team members, contributing to a variety of customer engagements, from technical evaluations to inspiring future-state architectures. This role blends technical problem-solving, collaboration, and customer focus, making it an exciting step for someone looking to grow into a technical customer-facing role. What You'll Do: Support Customer Engagements: Assist in presenting Snowflake’s technology and vision to diverse audiences, from technical contributors to business leaders. Develop your skills in aligning technical solutions with business outcomes. Contribute to Technical Wins: Collaborate with customers to plan and execute technical evaluations and proof-of-concept demonstrations, supported by senior team members. Help tailor solutions to customer needs while learning how to communicate business value effectively. Learn & Build Relationships: Partner with customers and technical champions to foster trust and collaboration. Bu

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake delivers the AI Data Cloud, a global network where thousands of organizations mobilize data with near-unlimited scale, concurrency, and performance. Inside the AI Data Cloud, organizations unite their siloed data, easily discover and securely share governed data, and execute diverse analytic workloads. Wherever data or users live, Snowflake delivers a single and seamless experience across multiple public clouds. Snowflake’s platform is the engine that powers and provides access to the AI Data Cloud, creating a solution for data warehousing, data lakes, data engineering, data science, data application development, and data sharing. Join Snowflake customers, partners, and data providers already taking their businesses to new frontiers in the AI Data Cloud. snowflake.com Snowflake is experiencing exponential growth, and we are expanding our Alliances team to help us scale. As Senior Manager for our Google Cloud partnership, you will lead our partnership with Google Cloud across product integration, joint marketing, and co-sell pillars. The role primarily focuses on supporting our joint customers and sales teams to ensure successful joint go-to-market and co-sell efforts. Reporting to the Senior Director of CSP Alliances, you will have a unique opportunity to work for

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is seeking motivated people with a passion for technology and the drive to build an incredible career in SaaS sales. The sales development team plays a critical role in the growth of our organization. Our team works in collaboration with sales and marketing, nurturing leads and setting qualified discovery calls that ultimately lead to new business and new revenue. IN THIS ROLE YOU GET TO: Build revenue pipeline by setting introductory meetings with target influencers and key decision makers Research and build new and existing accounts through rigorous outbound calling efforts and by creating/executing strategic email and social campaigns Perform analysis of inbound and outbound prospects’ business and engage with these prospects by phone and/or email Apply effective communication skills, collaborating directly with customers, sales and cross functional teams Work in a fast-pace environment, take the initiative to get stuff done, try new things and amplify your successes by sharing your findings with your team ON DAY ONE WE WILL EXPECT YOU TO HAVE: Fluency in both Bahasa Indonesia and English A minimum of 2 years experience in prospecting roles within the technology industry Exceptional in-person, phone, and written communication skills A proven track record of ach

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. SENIOR BRAND DESIGNER- MENLO PARK, CALIFORNIA WHO WE ARE At Snowflake, we are powering the era of the agentic enterprise. Snowflake delivers the AI Data Cloud — a global network where thousands of organizations mobilize data with near-unlimited scale, concurrency, and performance. Inside the AI Data Cloud, organizations unite their siloed data, easily discover and securely share governed data, and execute diverse analytic workloads. Wherever data or users live, Snowflake delivers a single and seamless experience across multiple public clouds. Snowflake’s platform is the engine that powers and provides access to the AI Data Cloud, creating a platform for Data Engineering, Analytics, AI and Apps and Collaboration. Join Snowflake customers, partners, and data providers already taking their businesses to new frontiers in the AI Data Cloud. snowflake.com WHO YOU ARE We’re looking for a well-rounded Senior Brand Designer to join our Brand Design team, reporting into the Sr Manager, Corporate Design. You’ll create across a wide range of brand touchpoints–from events, tradeshows, and keynote presentations to eBooks, global campaigns, and product launches–while supporting the continued evolution of our core brand visual identity and assets. You must be a self-starter with a can-do a

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Build the future of data. Join the Snowflake team. Our Global System Integrator (GSI) partners play a key role in bringing our customers' data-backed ambitions to life by implementing and harnessing the power of the Snowflake Data Cloud for cutting edge workloads and use cases. Through our partnerships, we enable companies to empower their employees with the data they need when and how they need it to better engage their customers, optimize their operations, and transform their products. The Sr. Partner Development Manager role involves driving and nurturing relationships with our GSI partners. Your primary objective is to strengthen and expand the collaboration between Snowflake and these partners to drive growth while supporting Global and Regional Leads whom own the Partner Relationship. The success of these partnerships are demonstrated by driving growth with our joint customers, delivering key Go-To-Market (GTM) programs, developing operational rigor enabling partners to grow their Snowflake competency, and delivering customer success. Your success depends on your ability to create accurate operational reporting, and standardized workflow and operational templates for Global PDMs while demonstrating strong communication, experienced strategic alliance leadership, and p

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We’re looking for dedicated students who share our passion for ground-breaking technology and want to create a lasting future for you and Snowflake. We are looking for a collaborative Partner Marketing Intern to help develop partner marketing programs with Snowflake’s technology partners . What We Offer: Paid, full-time internships in the heart of the software industry Post-internship career opportunities (full-time and/or additional internships) Exposure to a fast-paced, fun and inclusive culture A chance to work with world-class experts on challenging projects Opportunity to provide meaningful contributions to a real system used by customers High level of access to supervisors (manager and mentor), detailed direction without micromanagement, feedback throughout your internship, and a final evaluation What We Expect: Desired class level: undergraduate or masters on process Desired majors: MBA with focus on marketing When: Spring Duration: 6 months recommended Strong problem solving and ability to learn quickly in a dynamic environment Experience with working as a part of a team Dedication and passion for technology Organized and have a high attention to detail and driving results through collaboration, teamwork, and a positive attitude Able to work independently Understand

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake Inc. is looking for a Field Marketing Manager based in San Francisco or Seattle. You will be responsible for supporting the West Enterprise Acquisition Sales Team in developing and managing field-based demand generation programs and event campaigns to build awareness, drive and nurture leads, and accelerate opportunities to close. This position will collaborate closely with Snowflake’s sales, sales development and campaign marketing teams to plan and execute activities. In addition, you must successfully collaborate with a variety of individuals and teams as well as manage numerous projects simultaneously, in a dynamic environment. The ideal candidate is a self-starter with a natural curiosity to learn and to explore. Responsibilities: Develop and execute regional field marketing programs and events that drive pipeline, support sales objectives, and increase customer and prospect engagement. Plan and manage end-to-end execution of field events, including customer events, executive programs, hospitality experiences, webinars, roadshows, and third-party industry events. Partner closely with Sales leadership to align field marketing strategies with regional business priorities and pipeline goals. Collaborate with Alliances, Partner Marketing, and other cross-function

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. This position requires a hybrid work schedule with 3 days per week attendance at our Menlo Park office . WHO WE ARE At Snowflake, we are powering the era of the agentic enterprise. Snowflake delivers the AI Data Cloud — a global network where thousands of organizations mobilize data with near-unlimited scale, concurrency, and performance. Inside the AI Data Cloud, organizations unite their siloed data, easily discover and securely share governed data, and execute diverse analytic workloads. Wherever data or users live, Snowflake delivers a single and seamless experience across multiple public clouds. Snowflake’s platform is the engine that powers and provides access to the AI Data Cloud, creating a platform for Data Engineering, Analytics, AI and Apps and Collaboration. Join Snowflake customers, partners, and data providers already taking their businesses to new frontiers in the AI Data Cloud. snowflake.com WHO YOU ARE We are looking for an experienced to join our Brand Design team. In this role, you will lead our creative producers and traffic manager while serving as “mission control” for all workstreams flowing into the department. As a champion for the design team, you will review and prioritize requests, manage timelines, allocate resources, oversee agency onboarding a

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Observe by Snowflake is an AI-powered observability platform built on the Snowflake AI Data Cloud and engineered for scale. We ingest and store logs, metrics, traces, and events on an open, scalable data lakehouse, using open formats like Apache Iceberg, at dramatically lower cost. A dynamic Context Graph and chat-based AI SRE provide rich context and automated workflows so teams can move from detection to root cause and resolution 10x faster. Leading engineering teams at companies like Capital One, Topgolf, and Dialpad rely on Observe to troubleshoot hundreds of terabytes of telemetry daily while maintaining reliability at enterprise scale. As part of Snowflake, Observe combines startup-style ownership and velocity with the global reach, operational excellence, and ecosystem of one of the world’s leading data platforms. As a Senior Technical Support Engineer, you will be a trusted advisor and technical resource for our customers. This is a hands-on role for someone who thrives in dynamic environments, loves troubleshooting complex technical issues, and is passionate about delivering exceptional support experiences. You’ll be responsible for resolving high-impact technical issues, driving customer success, and collaborating closely with product, engineering, and customer su

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Observe by Snowflake is an AI-powered observability platform built on the Snowflake AI Data Cloud and engineered for scale. We ingest and store logs, metrics, traces, and events on an open, scalable data lakehouse, using open formats like Apache Iceberg, at dramatically lower cost. A dynamic Context Graph and chat-based AI SRE provide rich context and automated workflows so teams can move from detection to root cause of production issue and resolution 10x faster. Leading engineering teams at companies like Capital One, Topgolf, and Dialpad rely on Observe to troubleshoot hundreds of terabytes of telemetry daily while maintaining reliability at enterprise scale. As part of Snowflake, Observe combines startup-style ownership and velocity with the global reach, operational excellence, and ecosystem of one of the world’s leading data platforms. As a Senior Technical Support Engineer, you will be a trusted advisor and technical resource for our customers in the EMEA region. This is a hands-on role for someone who thrives in dynamic environments, loves troubleshooting complex technical issues, and is passionate about delivering exceptional support experiences. You’ll be responsible for resolving high-impact technical issues, driving customer success, and collaborating closely wit

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We’re hiring talented Software Engineers to join the Snowflake Database Engineering team! In this role you will work directly with our team to evolve our elastic, large scale, high-performance data processing system. We need smart engineers who can pick up and understand complex technical areas quickly – and who are enthusiastic about building new technologies! AS A SOFTWARE ENGINEER AT SNOWFLAKE, YOU WILL: Design, develop, and support a petabyte-scale cloud database that is highly parallel and fault-tolerant. Build high-quality and highly reliable software to meet the needs of some of the largest companies on the planet. Analyze and understand performance and scalability bottlenecks in the system and solve them. Pinpoint problems, instrument relevant components as needed, and ultimately implement solutions. Design and implement novel query optimization or distributed data processing algorithms which allow Snowflake to provide industry leading data warehousing capabilities. Design and implement the new service architecture required to enable the Snowflake Data Cloud Develop tools for improving our customers' insights into their workloads. OUR IDEAL SOFTWARE ENGINEER WILL HAVE: 2+ years industry experience working on commercial or open-source software. Fluency in Java or C++