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Customer Experience Representative Jobs

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Explore current customer experience representative jobs. Use filters to narrow by work mode, employment type, experience and date posted.

C-
16 days ago

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We're looking for a Business Development Representative to help grow CLEAR’s Healthcare business by building pipeline and creating qualified opportunities with healthcare organizations and prospective partners. You’ll combine thoughtful prospecting, compelling storytelling, and curiosity about our customers to introduce healthcare leaders to CLEAR’s identity solutions and help make healthcare experiences safer and easier. What you'll do: Own pipeline generation across inbound and outbound channels, consistently creating high-quality opportunities for CLEAR’s Healthcare business Prospect and engage healthcare decision-makers through strategic, personalized outreach across email, phone, social selling, and other channels Understand prospective customers, their needs, their challenges, and the healthcare landscape to clearly articulate how CLEAR’s identity solutions can create value Partner closely with Sales and Account Executives to qualify prospects, uncover opportunities, and build pipeline that converts into revenue Collaborate with Marketing, Sales, and Product to sharpen messaging and go-to-market strategies, using data and insights to continuously improve outreach, conversion, and efficiency How you'll measure success: Qualified healthcare pipeline generated and influenced against quarterly targets Achievement of outbound activity, response, meeting conversion, and opportunity generation targets Revenue contribution from sourced opportunities, including pipeline quality, velocity, and conversion to closed-won business

gitrestai
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KJUS is dedicated to amplifying the world's most exhilarating golf and ski experiences. We achieve this through miraculous technology that goes beyond innovation, setting entirely new standards for performance, comfort, and protection. Our shared passion for golf and ski drives us to create incredible products that empower our loyal customers to fully enjoy their passions. For us, it’s not just a job—it’s a joyful obsession. As a result, KJUS products are found in the most remarkable ski and golf destinations worldwide. The KJUS headquarters are in Boulder, Colorado, with satellite offices in Switzerland and Scotland. Our showrooms can be found worldwide. In 2019, Acushnet Company partnered with KJUS, joining our brand with other fantastic labels like Titleist, FootJoy, Scotty Cameron, and Vokey The Sales Representative Kjus Austria will report to the President of KJUS and the responsibilities will include the following: Planning and executing company strategy across all categories (ski, golf, lifestyle) and channels (retail, KJUS stores, e-commerce) within Austria in cooperation with the President. Responsible for key accounts and region. Driving sales activities, client retention initiatives and new client acquisitions together with sales representatives, KJUS store and e-com teams. Budget responsibility for Austrian market in cooperation with the President, incl. annual sales and cost planning. Strengthen brand equity and awareness within Austria. Active consulting and educating of client’s purchase & sales staff on KJUS products, including POS merchandising support. Analysis of sell-in & sell-through results across all categories and channels, including planning and executing of supporting actions in cooperation with the President Observation of international & local market trends including knowledge

M
Mixpanel
📍 London• Full-time• Hybrid
1mo ago

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The Named Accounts Team is a critical component of our go-to-market strategy working with Mixpanel's top accounts in EMEA. The team’s mission is to help the world’s largest companies to make better data-driven decisions & transform their businesses to realize significant value. The EMEA Inside Sales team works hand-in-glove with our Strategic Account executives and are the first real conversation most European companies have with Mixpanel — the people who turn a free-tier signup, a webinar registration, or a well-researched cold email into a qualified opportunity. About the Role You will own the top of the funnel for a defined set of Strategic accounts & prospects where you will work closely with experienced Strategic AEs & align on specific goals for each of their territories. You will focus your skill-set of breaking into new accounts & multi-threading in existing customers to generate pipeline & in some cases run full sales cycles. In this role you will also have the opportunity to learn from & shadow some of the most experienced AEs in the business which is a massive development opportunity. Responsibilities Qualify inbound signups, trials, and marketing-sourced leads quickly and honestly — separating real opportunity from noise, and routing the rest without wasting anyone’s time Prospect & outbound into Fortune 500 companies across EMEA, focusing on the accounts where Mixpanel’s value proposition would be most impactful. Generate a consistent flow of qualified meetings each quarter that convert into pipeline for the AEs. Multi-thread into Product, Growth, D

awsrestai
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L
Lyft
📍 Toronto• Full-time• From C$136K/yr
1mo ago

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Our mission depends on having a digital representation of the physical world - a map with all routing related (real-time) information. This is what makes Lyft different from many products: our products don’t just facilitate online interactions, they facilitate dynamic, real-world ones. Without mapping services, none of these real world interactions between people and transport can happen. We are hiring a Senior Software Engineer to join our Pickup, Places and Search team within the Mapping organization that is responsible for building, enhancing and maintaining the Rider and Driver product for the Pickup/Drop off Experience. This team supports the backbone of Lyft’s search system, supporting millions of rides by helping our riders and drivers connect and reach their destination. Our focus is to ensure the pickup/dropoff experience is seamless by enhancing guidance and routing as well as the rider experience. Additionally the team uses map data and other signals to create new product experiences in collaboration with teams across Lyft. This team has a history of enabling rich and creative features that directly influence the product for all of our users. We constantly innovate and incorporate cutting-edge technologies to make the lives of our community more enriched. In this role, you'll collaborate with other engineering teams, product, data science, analytics, and operations on programs that empower us to iterate quickly, delighting our passengers and drivers with rideshare focused mapping experiences. Responsibilities: Drive high-impact projects and innovate new solutions to provide the best customer experiences Lead backend and cross functional projects to achieve long term goals as well as deliver short term roadmaps Lead large features from idea to successful execution and launch Own systems and

pythonsqlaws
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S
SAIGroup
📍 California• Full-time
16 days ago

Mortgage Loan Officer Subject Matter Expert Location: United States (Onshore; Remote with periodic travel) Employment Type: Full-Time About SAI Group SAI Group is a private investment firm that has committed $1 billion to incubate and scale revolutionary AI-powered enterprise software application companies. Our portfolio, a testament to our success, comprises rapidly growing AI companies that collectively cater to over 2,000+ major global customers, approaching $600 million in annual revenue, and employing a global workforce of over 4,000 individuals. SAI Group invests in new ventures based on breakthrough AI-based products that have the potential to disrupt existing enterprise software markets. SAI Group’s latest investment, JazzX, is a pioneering technology company which is building a platform that will not only shape the future of enterprise AI applications but also offer practical solutions to real-world challenges. Role Overview As JazzX’s Mortgage Loan Officer SME, you will be the single-domain authority for the front end of the mortgage business — lead intake, borrower consultation, qualification, structuring, pricing, locking, and application handoff — across product, engineering, and operations. You will own how loan officer workflows, incentives, and borrower interactions are defined, explained, and operationalized into the JazzX Mortgage Application, ensuring that AI-assisted sales and origination experiences faithfully reflect how loan officers actually work and win business. This is a hands-on position. You will work representative borrower scenarios end-to-end, document how loan officers qualify, structure, and price loans, map the lead-to-lock-to-submission journey, and sit with product managers and engineers daily to translate that knowledge into detailed product requirements, decision logic, and acceptance criteria. JazzX is bui

M
Mongodb
📍 Austin; Chicago; Dallas; Denver; Los Angeles• Full-time
1mo ago

We are seeking a highly skilled Recruiter to join our Go To Market (GTM) Talent Acquisition team in the United States. This individual will bring deep sourcing capability, strong market insights, and proven recruiting experience to identify and engage top talent across strategic roles, with a focus on Customer and Go-to-Market functions (Solution Consulting, Customer Success, Professional Services, and Support). The ideal candidate brings experience building talent pipelines through proactive outreach, targeted market research, and thoughtful partnership with hiring managers, while delivering a high-touch candidate and stakeholder experience throughout the recruiting process. This is a six-month remote contract role based in the United States. Key Responsibilities Full-Cycle Recruiting: Manage the full recruitment lifecycle across multiple roles and business units, partnering closely with hiring managers to drive search strategy, candidate engagement, interview process management and offer execution Strategic Sourcing: Proactively identify and engage top talent through advanced sourcing techniques, including Boolean search, LinkedIn Recruiter Gem, Greenhouse, referrals, and professional networking. Build pipelines of qualified talent with a strong focus on passive candidates and hard-to-reach profiles Candidate Experience: Deliver a high-touch, highly responsive candidate experience from initial outreach through offer stage, ensuring clear communication, strong follow-through, and a professional representation of the MongoDB brand Market Mapping & Talent Intelligence: Develop a clear view of talent markets, industry trends, and hiring dynamics to shape search strategy and inform hiring decisions Stakeholder Partnership: Partner closely with hiring managers and business leaders

mongodbawsazure
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G
12 days ago

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description Gilead's mission is to discover, develop, and deliver therapies that will improve the lives of patients with life-threatening illnesses worldwide. As a Senior Therapeutic Specialist within Gilead's Liver (HBV/HDV) division you will represent Gilead's products and services to a defined customer base. Your focus will be on generating and growing sales by consistently achieving or exceeding sales targets within a specific geographic area. This role emphasizes a comprehensive account management approach, engaging healthcare practices through in-person representation, face-to-face meetings, and strategic partnerships. You will establish strong working relationships with healthcare

recruitment
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G
12 days ago

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description Gilead's mission is to discover, develop, and deliver therapies that will improve the lives of patients with life-threatening illnesses worldwide. As a Senior Therapeutic Specialist within Gilead's Liver (PBC/HCV) division you will represent Gilead's products and services to a defined customer base. Your focus will be on generating and growing sales by consistently achieving or exceeding sales targets within a specific geographic area. This role emphasizes a comprehensive account management approach, engaging healthcare practices through in-person representation, face-to-face meetings, and strategic partnerships. You will establish strong working relationships with healthcare

recruitment
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G
1mo ago

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description Gilead's mission is to discover, develop and deliver therapies that will improve the lives of patients with life-threatening illnesses worldwide. The Regional Director, Sales HCV & PBC Pacific Northwest is responsible for representing Gilead's products and services to a defined customer base, generating and growing a sales team focused on consistently achieving or exceeding regional sales targets. within a specific geographic area, including but not limited to, in-person representation and face to face meetings with healthcare practitioners within the assigned region. They focus on training Specialists to establish strong working relationships with healthcare practices to provide

project managementrecruitment
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At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description As a Sr. Therapeutic Specialist within Gilead's HIV Treatment team, you will represent Gilead's products and services to a defined customer base. Your focus will be on generating and growing sales by consistently achieving or exceeding sales targets within a specific geographic area. This role emphasizes a comprehensive account management approach, engaging healthcare practices through in-person representation, face-to-face meetings, and strategic partnerships. You will establish strong working relationships with healthcare providers and deliver timely disease awareness information, clinical updates, and education on healthcare changes. The ability to distill complex clin

recruitment
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Job description We’re Hiring GST & Income Tax Litigation Lead / Head (CA OR Inter CA Preferred) - Rajkot (Work from Office) Company Description M/s. Arvindkumar R. Maniar is a professional services consultancy firm with 60+ years of expertise, based in Rajkot. The company specializes in a wide range of fields including accounting, taxation, finance, management, IT, marketing, sales, and human resources development. Known for its commitment to integrity, transparency, and excellence, the firm fosters an environment of continuous improvement, employee development, and customer satisfaction. With a strong legacy, M/s. Arvindkumar R. Maniar stands as a reliable partner for clients seeking professional service solutions. Role Description This is a full-time, on-site role for a GST & Income Tax Litigation Lead / Head located in Rajkot. The selected candidate will oversee and manage GST and income tax litigation, ensure accurate tax planning and preparation, and maintain compliance with tax laws. Responsibilities include direct communication with clients, legal interpretation of tax laws, preparation and filing of returns, and representation before tax authorities. The role requires leadership and collaboration with fellow team members to ensure the successful execution of tasks. Qualifications Requirements: CA (preferred) / CA Inter / Finalist 3+ years experience in litigation Leadership & independent handling capability Strong knowledge of Tax Law and Tax regulations CA qualification preferred, or equivalent educational background in Finance, Taxation, or related fields Ability to manage litigation procedures and coordinate with tax authorities effectively Prior experience in a similar leadership role is highly advantageous Location: Arvindkumar R. Maniar & Co. "Chartered Accountant" "Abhay Nivas" 14, Panchnath Plot, Near Panchnath Temple Limda Chowk, Opp. Panchnath PAN Shop Rajkot 360001 Sukruti M. 6354821313 Interested candidates may share their resume or cont

accountingfinancehuman resources
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Plaid
📍 San Francisco• Full-time
1mo ago

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Plaid’s Product team builds the network that powers the future of financial services. Our mission is to unlock financial freedom for everyone through open finance. Product Managers at Plaid are curious, customer-obsessed, and move quickly to deliver value. They take ownership, sweat the details, and make sound decisions with imperfect information. As a Product Manager on the AI Foundations team, you will drive Plaid’s AI strategy by building the data and intelligence layer that powers smarter financial experiences. You will work across engineering, data science, and research to develop scalable AI systems—from core embeddings and representation learning to applied model integrations that enhance developer and consumer outcomes. This role is for an experienced PM who thrives at the intersection of AI and platform products. You are technically fluent, strategic, and execution-oriented. You enjoy turning advanced machine-learning capabilities into reliable, trusted infrastructure that scales across Plaid’s ecosystem. Responsibilities AI Platform Vision: Define the strategy, roadmap, and success metrics for Plaid’s core AI and data foundation, enabling smarter, more adaptive financial products across th

awsairust
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S
Syllo
📍 Remote• Remote• From $140K/yr
12 days ago

About Syllo Syllo is on a mission to transform litigation. Our product is a unified litigation platform that enables lawyers and paralegals to safely harness the power of language models and agentic AI throughout the litigation life cycle. Since going to market, we have gained a diverse group of enterprise customers, including some of the biggest law firms and corporations in the country, and we are quickly expanding. By reducing the expense of litigation industry-wide, we aim to improve access to high-quality representation and promote the alignment of legal outcomes with merit. About the Role To support our rapid product development and growing enterprise client base, we are hiring a Documentation Architect to own our end-to-end knowledge architecture. You will build and maintain our single source of truth, establishing AI-forward pipelines that deliver accurate product information to external clients and internal teams (Sales, Marketing, CS, Account Management, and Enablement). Key Responsibilities Design our information architecture. Restructure and maintain a centralized internal knowledge base and client-facing portal for all documentation of our product. Build and own automated pipelines that proactively flag outdated documents and generate draft content. Establish verification workflows to review AI-generated content before publication; set lifecycle processes for creating, updating, and archiving docs. Iterate on our internal search/bot capabilities to streamline information discovery while managing gated permissions. Partner with the Staff Technical Writer on the creation of templates for documentation to ensure that documentation of all types integrate with automated pipelines. Create clear documentation for clients and internal stakeholders. Qualifications 5+ years in technical writing and information architecture, with a track record of building single-source-of-truth knowledge bases in fast-paced tech environments. Practical experienc

REMOTEai
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MT
16 days ago

MyPrize is the fastest growing free-to-play social gaming and social markets platform in the world, redefining how people play, watch, and connect with one another and with gaming and markets online. Pioneering multiplayer experiences where users can join forces with creators, streamers, and friends, MyPrize provides a platform built for shared moments and massive communities. MyPrize transcends boundaries, giving players and fans what they have been desperately craving: an all-in-one platform that combines the best of online gaming, live streaming, and social markets, powered by MyPrize's proprietary AI personalization engine. With SOC 2 Type 1 certification, MyPrize maintains institutional-grade security while building the future of online entertainment. MyPrize is seeking a Customer Experience Specialist to join its engineering team as a contractor. This is an exciting opportunity to join a fast growing team where you will be focused on building frontend services powering features that scale to large numbers of active users. What you will do at MyPrize: Ticket Management and Resolution: Demonstrate exceptional problem-solving skills by effectively managing and resolving user support tickets across various complexity levels. This includes conducting thorough initial investigations, diagnosing technical issues, and providing clear, concise solutions that address user concerns and enhance overall customer satisfaction. Technical Troubleshooting: Perform detailed technical support by guiding users through step-by-step troubleshooting processes, ranging from basic technical challenges to more intricate system-related problems. Develop a comprehensive understanding of our product ecosystem to provide accurate and efficient support solutions. Live Chat Support: Engage directly with customers through live chat platforms, delivering real-time assistance with professionalism, empathy, and technical expertise. Maintain a responsive and helpful demeanor while quickly address

aiexcelhr
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About Clutch: We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game? Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning. Named five years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team. Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, British Columbia, Prince Edward Island and is now launching in Alberta. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca . About the role: We’re on a mission to build a world-class team that drives innovation, growth and excellence. As we scale rapidly, we’re looking for a Customer Experience & Vehicle Intake Coordinator (Field Specialist) to be the face of Clutch at our new Calgary location. As a member of our Calgary launch team, you’ll have the opportunity to help build a new market from the ground up, shape how we operate and grow alongside the business. Since our entire car-selling process is online, you’ll often be the first Clutch employee our customers meet when they sell their vehicle. You’ll have the freedom to go above and beyond to make sure every customer has a great, unique experience in this dynamic customer service and transportation role. What you’ll do: Delivering a uniquely special experience to each and every one of our customers. Work between our retail location and off-site appointments, meeting customers throughout the Calg

aigoexcel
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