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Customer Experience Representative Jobs

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Explore current customer experience representative jobs. Use filters to narrow by work mode, employment type, experience and date posted.

DC
23 days ago

Here’s a summary of the role: Diligent is seeking an experienced Advisory & Consulting Manager (Risk & Audit) to join our growing Professional Services team, driving successful SaaS implementation delivery, client onboarding, and consulting engagements that deliver measurable value for our customers. In this role, you will lead customer adoption and implementation projects for Diligent’s Governance, Risk and Compliance solutions, with a strong focus on driving successful delivery, maintaining operational consistency, and executing implementations in line with Diligent’s established Services Strategy methodology. If you are a highly operational, execution-focused project leader who is passionate about technology and innovation, driven by creating meaningful client impact, building trusted partnerships, and delivering sustainable growth through exceptional consulting services, this is your next move. This role is open to candidates based in Singapore, Australia and New Zealand . Please note that we are unable to provide visa sponsorship, so applicants must already have the legal right to work in their country of residence. Candidates based in one of our office locations within Singapore, Australia or New Zealand are expected to work from the office at least 50% of the time in line with our hybrid working policy. For candidates based elsewhere within these countries, where we do not have an office, remote working arrangements will be considered. Here’s a breakdown of what you’ll do (not all of it, just the important stuff): Leading multiple end-to-end implementation of Diligent solutions for clients, from project kick-off through to go-live, ensuring projects are delivered on time and within scope. Proactively manage portfolio operations, accurate time and scope capture within project, project financials, team utilization, and time management. Mobilize the right team resources to ensure projects are delivered successfully, delays and overrun

awsgitai
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Here’s a summary of the role: Diligent is seeking an experienced Advisory & Consulting Manager (Risk & Audit) to join our growing Professional Services team, driving successful SaaS implementation delivery, client onboarding, and consulting engagements that deliver measurable value for our customers. In this role, you will lead customer adoption and implementation projects for Diligent’s Governance, Risk and Compliance solutions, with a strong focus on driving successful delivery, maintaining operational consistency, and executing implementations in line with Diligent’s established Services Strategy methodology. If you are a highly operational, execution-focused project leader who is passionate about technology and innovation, driven by creating meaningful client impact, building trusted partnerships, and delivering sustainable growth through exceptional consulting services, this is your next move. This role is open to candidates based in Singapore, Australia and New Zealand . Please note that we are unable to provide visa sponsorship, so applicants must already have the legal right to work in their country of residence. Candidates based in one of our office locations within Singapore, Australia or New Zealand are expected to work from the office at least 50% of the time in line with our hybrid working policy. For candidates based elsewhere within these countries, where we do not have an office, remote working arrangements will be considered. Here’s a breakdown of what you’ll do (not all of it, just the important stuff): Leading multiple end-to-end implementation of Diligent solutions for clients, from project kick-off through to go-live, ensuring projects are delivered on time and within scope. Proactively manage portfolio operations, accurate time and scope capture within project, project financials, team utilization, and time management. Mobilize the right team resources to ensure projects are delivered successfully, delays and overrun

awsgitai
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CT
Clutch Technologies Inc.
📍 Toronto• Full-time• $175K – $225K/yr
23 days ago

About Clutch Clutch is Canada's largest online used car retailer, delivering a seamless, hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee. Named one of Canada's Top Growing Companies two years in a row and awarded a spot on LinkedIn's Top Canadian Startups list, we're looking to add curious, hard-working, and driven individuals to our growing team. Headquartered in Toronto, Clutch was founded in 2017. Clutch is backed by world-class investors including Canaan, BrandProject, Real Ventures, D1 Capital, and Upper90. To learn more, visit clutch.ca Technology Full TypeScript stack for front- and back-end, with some legacy JavaScript Front-end: ReactJS app with functional components and context API Back-end: ExpressJS with PostgreSQL database and Sequelize ORM Microservices architecture using Docker, Terraform, AWS ECS, and other AWS services Interservice communication via RabbitMQ and Apache Kafka About the role Clutch is seeking a Team Lead, Software Engineering to lead a team of engineers building and scaling our platform. This is a player-coach role: you'll split your time roughly evenly between hands-on engineering and team leadership, mentoring engineers, owning team delivery, and partnering with product to ship work that moves the business forward. You'll partner closely with other engineering leaders on technical direction and cross-team initiatives while owning the health, growth, and execution of your team. What you'll do Lead a team of 3–5 engineers, owning their growth, performance, career development, and day-to-day delivery Stay hands-on, contributing roughly half your time to code, architecture, and technical design across the stack Partner with Product, Design, and Data to translate business priorities into a clear roadmap and well-scoped engineering work Drive execution and de

javascripttypescriptpython
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CT
Clutch Technologies Inc.
📍 Toronto• Full-time• $160K – $200K/yr
23 days ago

About Clutch Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee. Named one of Canada’s Top Growing Companies two years in a row and awarded a spot on LinkedIn’s Top Canadian Startups list, we’re looking to add curious, hard-working, and driven individuals to our growing team. Headquartered in Toronto, Clutch was founded in 2017. Clutch is backed by world-class investors including Canaan, BrandProject, Real Ventures, D1 Capital, and Upper90. To learn more, visit clutch.ca About the role At Clutch, we believe advances in AI are fundamentally changing how great products are built. Traditional handoffs between product, design, and engineering are giving way to smaller, faster teams where builders can take ideas from concept to production in days instead of months. Our engineers don't just write code, they own outcomes. That means working directly with stakeholders to understand the problem, shaping the solution, thinking through design and user experience, and building scalable products end to end, using strong engineering principles and AI-powered development tools. We're looking for people who see a broken process or an unanswered question and feel compelled to fix it, not wait for it to land in their queue. This is a role for people who thrive on ownership of the problem, the solution, and the outcome. You'll have the autonomy to take initiatives from idea to launch, using whatever tools the job requires (code, AI, prototypes, judgment) to get there. If you're energized by ambiguity, moving fast, and building products with real business impact, you'll thrive at Clutch. Technology at Clutch We believe great engineers can learn great technology. Our team builds with technologies like TypeScript, React, Express, Postgr

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C-
CLEAR - Corporate
📍 New York• Full-time• $225K – $275K/yr
23 days ago

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We’re looking for a strategic and execution-oriented Senior Director, Revenue Operations to lead and scale the operational backbone of our B2B organization. Sitting within B2B Operations, this role will own the strategy, architecture, and optimization of our revenue systems, processes, and analytics across Sales, Customer Success, and Marketing. You will serve as a key partner to B2B leadership, driving operational rigor, scalable infrastructure, and data-driven decision-making to accelerate revenue growth. You will define the roadmap for revenue systems, lead cross-functional initiatives, and build the foundation for long-term scale. What you'll do: Define and execute the B2B Revenue Operations roadmap in alignment with C1 growth objectives Act as a strategic partner to B2B leadership on forecasting, pipeline health, performance metrics, and operational investments. Establish scalable processes that improve conversion, velocity, forecasting accuracy, and revenue predictability at scale. Lead the redesign of Salesforce to support complex B2B sales motions, with hands-on responsibility for system configuration, reports, and dashboards Architect and optimize the full revenue tech stack (Salesforce, Outreach, ZoomInfo, HubSpot, Gong, LinkedIn Sales Navigator, etc.) Maintain data quality (deduplication, enrichment, normalization), build and evolve reporting frameworks, and troubleshoot integration issues across the revenue tech stack when they arise. Create and maintain internal documentation, runbooks, and training materials; support enabl

gitrestai
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CLEAR - Corporate
📍 New York• Full-time• $250K – $325K/yr
23 days ago

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The VP, Performance Marketing will build and scale CLEAR’s customer acquisition and retention strategy for our business, owning performance across paid media, search and emerging discovery, web, CRM and lifecycle, and strategic partnerships. As AI reshapes how travelers discover, evaluate, and purchase products, you’ll define the next generation of CLEAR’s performance marketing playbook – reaching travelers long before they arrive at the airport and turning them into long-term Members. What you'll do: Own CLEAR’s performance marketing strategy and investment portfolio across paid media, search, web, CRM and lifecycle, and emerging channels – allocating resources based on incrementality, customer economics, and measurable business impact. Build the next generation of traveler discovery for CLEAR across traditional search, AI assistants, communities, travel media, and emerging platforms; establish how we measure and grow CLEAR’s visibility, consideration, and recommendation as consumer behavior evolves. Own the Member lifecycle from acquisition through renewal and winback, building personalized journeys, offers, and experiences that increase engagement, retention, and adoption of CLEAR’s growing portfolio of travel products and services. Grow CLEAR’s strategic travel partnerships, including credit card, airline, and travel partners, while developing new acquisition opportunities across travel media networks and other first-party ecosystems that reach consumers throughout their journey. Build a rigorous performance and experimentati

sqlgitrest
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C-
CLEAR - Corporate
📍 New York• Full-time• $275K – $350K/yr
23 days ago

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Engineering Manager, CLEAR1 Strategic Partnerships Platform (StratP) is responsible for leading the engineering team that builds partner integrations, healthcare-related workflows, identity and authentication capabilities, and reusable platform improvements that strengthen CLEAR1’s customer offerings. In this role, you’ll drive execution, technical direction, and team development across a high-leverage platform area, turning strategic partner and market needs into scalable, reliable capabilities that improve delivery quality and create long-term business value. What you’ll do: Lead, coach, and develop engineers through hiring, feedback, performance management, and career growth Drive roadmap execution by setting priorities, running strong planning cadences, and delivering against CLEAR1 business commitments Partner across Product, Design, Operations, and Engineering to translate partner and customer needs into scalable platform capabilities Lead delivery across work spanning partner integrations, healthcare-related workflows, identity and authentication capabilities, and reusable platform improvements for CLEAR1 Guide architecture, technical tradeoffs, and dependency management to improve reliability, speed, and long-term platform leverage How you’ll measure success: Improved roadmap predictability and delivery against planned commitments Clearer prioritization and stronger execution across competing demands and shared dependencies Better ownership clarity across partner-facing integrations, identity flows, and customer-facing platf

gitrestai
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DU
DoorDash USA
📍 San Francisco• Full-time• From $1.5M/yr
23 days ago

About the Team At DoorDash, design means making experiences for the people who order, the people who prepare, and the people who deliver. As a Designer at DoorDash, you want to build things that matter to real people. You're at your best when you can move from idea to shipped product quickly, bringing experiences to life that reach and influence users at massive scale. You'll care about whether the product you make solved a real problem for real people, or changed how someone experiences their day. About the Role In this role, you’ll join the Core Dasher team within our Dasher organization, focused on one of DoorDash’s highest-priority challenges: growing and retaining Dasher supply. The team works across Growth and Financial Products to identify new ways to create value for Dashers, including exploring how Crimson, financial incentives, and financial wellness offerings can become meaningful growth levers. You’ll help lead 0→1 opportunities from strategy through launch, partnering across Product, Engineering, Data Science, Marketing, and Finance to build experiences that can scale across the U.S. and international markets. You will report to the Head of the Core Dasher team within our Dasher organization. We operate in a hybrid model, with 1–2 days per week in one of our Design Hubs in San Francisco or New York City. You’re excited about this opportunity because you will… Define projects with a clear point of view on what to build, writing briefs that synthesize business and customer inputs into roadmap milestones; balance customer needs, business goals, and feasibility to shape what your team builds and why Bring clarity to ambiguous, cross-team problems and turn them into actionable work that ships; drive prioritization across your team and adjacent teams, making tradeoffs between design quality, speed, and impact so the highest-leverage work moves first Shape key projects from concept through execution — staying close enough to resolve issues during iteration, gu

awsgitrest
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Modal
📍 San Francisco• Full-time
25 days ago

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role Modal's LLM inference platform delivers frontier performance for open-source models with best-in-class elasticity and developer experience, made in part possible by our custom runtime with GPU memory snapshots and multi-cloud substrate . We're looking for a leader to own the direction and execution of this platform to continue to establish us as the clear market leader, working closely with customers like Cognition, Doordash, Ramp, and many more. You'll be leading a group of highly talented engineers working on our market-leading LLM inference offering, spanning the serving stack, routing infrastructure, internal agentic optimization platform, and the user-facing product surface area. This is a hands-on leadership role — expect to split your time between technical contribution, product shaping and people management depending on what the team needs. You'll set direct

linuxaigo
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Mongodb
📍 Gurugram• Full-time
1mo ago

MongoDB is building a world-class team in India to create tooling that helps customers verify their application and data modernizations. As companies modernize their application and data ecosystems, ensuring functional equivalence and performance is paramount. The tools developed by the Modernization Testing and Verification team are critical in this journey, helping customers with automated testing, functional equivalence, and performance validation by creating frameworks for contract testing, database state-based testing, and leveraging LLMs for unit test generation. We are looking for an experienced Software Engineer with a strong background in building software testkits/frameworks. You will lead a talented team building a complex product suite using a modern stack. The ideal candidate will be designing and building automated frameworks that validate functional equivalence, performance benchmarks, and data integrity. From leveraging LLMs for unit test generation to building contract testing frameworks, your work will be the safety net for the world’s largest enterprise migrations. We are looking to speak to candidates who are based in Gurgaon for our hybrid working model. The ideal candidate for this role will have 4+ years of commercial software development experience with at least one JVM language such as Java, preferably using the Spring ecosystem Proven experience evaluating Large Language Models (OpenAI, Anthropic, open-weights, etc.) Familiarity with evaluation frameworks (DeepEval, Ragas, Promptfoo) and LLM-as-a-judge concepts Experience integrating Large Language Models (LLMs) into the developer workflow to automate unit test generation and edge-case discovery Experience curating "golden datasets," adversarial test sets, and establishing scoring rubrics to test LLM accuracy, safety, and relevance Experience building developer tools, infrastructure, or complex testing frameworks Solid experience in software architecture and development Experience in applic

javasqlmysql
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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. We are seeking candidates with experience in Supplemental Health/Voluntary product sales, specifically: Critical Illness, Accident Plan, Hospital Indemnity. **Looking for qualified candidates in Texas for this opportunity** Develops and implements sales strategies to sell Supplemental Health products and services to new large group accounts and public entity customers in an assigned geography. Performs business development activities in pursuit of new growth channels and identifies potential new clients in a specified territory or geographic area. High influence on driving new business revenues through the sale of new customers or new products to existing customers. **In addition to a competitive base salary, this role is eligible for Sales Incentive Compensation** Fundamental Components: Develops new business opportunities and cultivates strong, productive, and influential relationships to generate new sales including large accounts and prospects. Implements strategies necessary to attain sales objectives in assigned geog

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Financial Planning & Analysis (West Southeast Asia) Overview The Manager, FP&A (West South East Asia) position is responsible for supporting the West South East Asia division, spanning 5 countries, and plays a key role in: • Managing and executing financial planning, forecasting and reporting requirements through consolidation of analyst, finance business partner and business team inputs. • Identifying opportunities to automate and optimise financial processes, data management and reporting to improve efficiency and accuracy. • Enhancing financial reporting and analytics to support strategic business decision-making. This position reports to the Division Finance Officer with the key objective of supporting execution of the corporate strategy through strong P&L governance and strategic insights. The role requires strong cross-functional collaboration across both finance and business teams and provides exposure across a complex multi-country business environment. The ideal candidate will have a solid background in finance, technology, and process improvement, with experience supporting reporting, planning and automation initiatives. Role • Manage division financial close and forecast processes through analysis of variances against budget, fore

ExcelPower BITableau
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Okta
📍 Bengaluru• Full-time
1mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Overview At Okta, we're building a world where anyone can safely use any technology, and we're specifically focused on protecting the future of work. We bring simple and secure access to people and organizations everywhere, promising to not only protect the identities of our customers' workforce and users but to ask, “what more can we make possible?” As a Senior Product Designer for Okta, you’ll work with a globally distributed design team to apply your craft and expertise on a range of products and services. Our culture provides the opportunity to explore the technologies we’re researching and investing in. Some of your work will be functional, practical user experience design, where you will help our design team drive cohesive user experience across Okta’s portfolio of products. Other work will be speculative, generative explorations that you carry out in collaboration and partnership across the organization to flesh out, frame, and help prioritize solutions in an ever-evolving and complex, often ambiguous, problem space. Finer print You will join a team of AI first designers and researchers supported by leadership who work collaboratively to deliver delightful solutions to complex identity problems. As a centralized design team, we have a high degree of autonomy and ownership towards the outcomes we drive for our customers. We also work closely with our Product Management and Engineering counterparts to ensure our solutions are no

awsgitrest
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Dr Ashwani Kumar Vij has been retained by a Professionally Managed, Well known and Fast growing organisation, manufacturing and exporting Finest and Quality Pre-Engineering Building Products, PUF Panel and Sheet, Roofing sheet, Cold Storage / Prefab Projects, Porta Cabins and having annual business turnover of around Rs 35 Crores and the state of the art Infrastructure located near Delhi to select 2 Sales Managers Job Description -Making Calls to clients/Prospect in order to sell the Companys Products and services. -Inform and educate the customers about the Products and its benefits and application. -Generate business and New clients and Achieve the Sales targets in the alloted territory. -Complete Daily and weekly calling Targets and prepare and submit the Sales reports. Skills Desired -Excellent client handling Skills -Good Communication skills and Persuasiveness. -Strong Negotiation and presentation skills. The candidate should be Post graduate and Possess Diploma in marketing / MBA with around 7 to 8 years of experience in sales of Building Materials / Industrial Products and Projects. Age Preferred Below 35 years. Excellent Salary Package would be offered to the right candidate. DR ASHWANI KUMAR VIJ : President : Sales Recruitment Email Complete/Structured CV, with Scanned copy of Visiting Card, Salary Drawn / Expected details at:

recruitment
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JT
1mo ago

We are looking for IT Sales Executive for our Trivandrum Location with the following skill set, Exp: Min 2- 7 years Key Responsibilities: 1. Research and identify potential customers through various channels (social media, industry reports, etc.). 2. Develop and execute lead generation strategies through email, phone, and social media outreach. 3. Engage with potential customers to understand their needs and pain points. 4. Qualify leads based on company criteria and prioritize follow-up activities. 5. Build and maintain relationships with key decision-makers and influencers. 6. Collaborate with sales and marketing teams to ensure seamless lead handoff and follow-up. 7. Meet or exceed monthly lead generation targets. 8. Continuously update and refine lead generation strategies based on performance data. Requirements: 1. Bachelor's degree in Marketing, Business, or related field. 2. Minimum 2-5 years of experience in lead generation, sales, or marketing. 3. Proven track record of consistently meeting or exceeding lead generation targets. 4. Excellent communication, interpersonal, and negotiation skills. 5. Strong research and analytical skills. 6. Ability to work in a fast-paced, dynamic environment. Should you be interested in any of the above opportunity, please send us your latest resume in M S Word format at the earliest at

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