Customer Hardware Engineering Director in Washington

Business Planner - Print Customer Services and Solutions Description - As the lead Business Planner, you will partner across the Print Consumer Services and Solutions (CSS) organization, to drive operational excellence, strategic planning, and execution. You will lead the organization's business management rhythm, ensuring effective coordination of priorities, planning processes, and leadership operating cadences. Leveraging strong financial acumen, you will oversee budget planning, forecasting, and performance management, providing insights and recommendations that support informed business decisions. Through exceptional communication skills and attention to detail, you will enable the VP and leadership team to effectively represent the organization's priorities, progress, and results across executive and cross-functional forums. You will collaborate closely with peer organizations to strengthen operating models, drive organizational alignment, and continuously improve business management practices across CSS. Responsibilities Business Operations Partner with CSS leadership to drive the organization's business management rhythm, operational excellence, and execution of strategic priorities through effective planning, governance, and stakeholder alignment. Coordinate business reviews, planning activities, and stakeholder engagement. Facilitate organizational priority setting, performance reporting, and operational reviews across business, financial, organizational, and transformational initiatives. Anticipate business needs, identify risks and dependencies, and proactively develop solutions that support successful execution of CSS priorities. Communications Lead the CSS communication strategy and executive storytelling framework, ensuring clear alignment around organizational priorities,

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions: 1. Management Work effectively with store management and store crews Supervise the store’s crew through assigning, directing and following up of all activities Effectively communicate information both to and from store management and crews 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture. (Greet, offer help, and thank) Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers Maintain customer/patient confidentiality 3. Merchandise/Presentation Price merchandise Stock shelves Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise</

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary It is a great time to join the beauty retail division of CVS Health, as America's leading retail pharmacy with more than 9,000 stores and continuing to grow. We seek a talented, sales-oriented Beauty Sales Consultant who is passionate about the retail beauty industry and believes the client experience should be top-notch. Our customers will experience your passion for beauty and sales skills as you share the latest beauty trends and techniques through your extensive industry knowledge. As a Beauty Sales Consultant, you are excited about beauty! As the primary beauty advisor to our customers, you will provide friendly, knowledgeable sales service to every client who enters the store's beauty zone and strive to build a personalized, robust basket for each customer. Customer Sales Experience Seek out customers to ensure they have a fantastic beauty advisor experience through personalized sales service based on customer needs, effective upselling and suggestive selling, as well as subsequent follow-up contact to build lasting relationships. Engage in conversation with each customer as they enter the beauty zone; listen to and be sensitive to the customer's information, be conscious of their needs and provide specialized sales advice. Maneuver in a conversation to stimulate a different thought process. It would be best if you were confident

You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a culture of continuous improvement, with the goal of changing health care for the better. Position Summary: Health is everything. At CVS Health, colleagues are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we help people on their path to better health –from advising on prescriptions to helping manage chronic and specialty conditions. As a 3rd year pharmacy intern, you have a significant role in our company working as a part of the pharmacy team– delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. While working as a 3rd year pharmacy intern, under the direct supervision of a licensed pharmacist, you play a critical role in ensuring a safe and effective Retail Pharmacy work environment that delivers exceptional care to each patient. This includes but is not limited to: Patient Safety Pharmacy Professional Practice Regulatory Requirements Quality Assurance Customer Service Inventory Management Workflow Management excluding final prescription verification Primary Roles and Responsibility: A key component of the pharmacy intern role is keeping your customers and patients healthy through adoption and management of patient care programs. Additionally, you will: Lead with Heart – display empathy and compassion for your patients, customers, caregivers, and colleagues on your team Seek new ways to grow, collaborate with others, and deliver better outcomes Align others around our purpose to bring your heart to

You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a culture of continuous improvement, with the goal of changing health care for the better. Position Summary: Health is everything. At CVS Health, colleagues are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we help people on their path to better health –from advising on prescriptions to helping manage chronic and specialty conditions. As a 3rd year pharmacy intern, you have a significant role in our company working as a part of the pharmacy team– delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. While working as a 3rd year pharmacy intern, under the direct supervision of a licensed pharmacist, you play a critical role in ensuring a safe and effective Retail Pharmacy work environment that delivers exceptional care to each patient. This includes but is not limited to: Patient Safety Pharmacy Professional Practice Regulatory Requirements Quality Assurance Customer Service Inventory Management Workflow Management excluding final prescription verification Primary Roles and Responsibility: A key component of the pharmacy intern role is keeping your customers and patients healthy through adoption and management of patient care programs. Additionally, you will: Lead with Heart – display empathy and compassion for your patients, customers, caregivers, and colleagues on your team Seek new ways to grow, collaborate with others, and deliver better outcomes Align others around our purpose to bring your heart to

You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a culture of continuous improvement, with the goal of changing health care for the better. Position Summary: Health is everything. At CVS Health, colleagues are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we help people on their path to better health –from advising on prescriptions to helping manage chronic and specialty conditions. As a 3rd year pharmacy intern, you have a significant role in our company working as a part of the pharmacy team– delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. While working as a 3rd year pharmacy intern, under the direct supervision of a licensed pharmacist, you play a critical role in ensuring a safe and effective Retail Pharmacy work environment that delivers exceptional care to each patient. This includes but is not limited to: Patient Safety Pharmacy Professional Practice Regulatory Requirements Quality Assurance Customer Service Inventory Management Workflow Management excluding final prescription verification Primary Roles and Responsibility: A key component of the pharmacy intern role is keeping your customers and patients healthy through adoption and management of patient care programs. Additionally, you will: Lead with Heart – display empathy and compassion for your patients, customers, caregivers, and colleagues on your team Seek new ways to grow, collaborate with others, and deliver better outcomes Align others around our purpose to bring your heart to

You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a culture of continuous improvement, with the goal of changing health care for the better. Position Summary: Health is everything. At CVS Health, colleagues are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we help people on their path to better health –from advising on prescriptions to helping manage chronic and specialty conditions. As a 3rd year pharmacy intern, you have a significant role in our company working as a part of the pharmacy team– delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. While working as a 3rd year pharmacy intern, under the direct supervision of a licensed pharmacist, you play a critical role in ensuring a safe and effective Retail Pharmacy work environment that delivers exceptional care to each patient. This includes but is not limited to: Patient Safety Pharmacy Professional Practice Regulatory Requirements Quality Assurance Customer Service Inventory Management Workflow Management excluding final prescription verification Primary Roles and Responsibility: A key component of the pharmacy intern role is keeping your customers and patients healthy through adoption and management of patient care programs. Additionally, you will: Lead with Heart – display empathy and compassion for your patients, customers, caregivers, and colleagues on your team Seek new ways to grow, collaborate with others, and deliver better outcomes Align others around our purpose to bring your heart to

You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a culture of continuous improvement, with the goal of changing health care for the better. Position Summary: Health is everything. At CVS Health, colleagues are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we help people on their path to better health –from advising on prescriptions to helping manage chronic and specialty conditions. As a 3rd year pharmacy intern, you have a significant role in our company working as a part of the pharmacy team– delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. While working as a 3rd year pharmacy intern, under the direct supervision of a licensed pharmacist, you play a critical role in ensuring a safe and effective Retail Pharmacy work environment that delivers exceptional care to each patient. This includes but is not limited to: Patient Safety Pharmacy Professional Practice Regulatory Requirements Quality Assurance Customer Service Inventory Management Workflow Management excluding final prescription verification Primary Roles and Responsibility: A key component of the pharmacy intern role is keeping your customers and patients healthy through adoption and management of patient care programs. Additionally, you will: Lead with Heart – display empathy and compassion for your patients, customers, caregivers, and colleagues on your team Seek new ways to grow, collaborate with others, and deliver better outcomes Align others around our purpose to bring your heart to

You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a culture of continuous improvement, with the goal of changing health care for the better. Position Summary: Health is everything. At CVS Health, colleagues are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we help people on their path to better health –from advising on prescriptions to helping manage chronic and specialty conditions. As a 3rd year pharmacy intern, you have a significant role in our company working as a part of the pharmacy team– delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. While working as a 3rd year pharmacy intern, under the direct supervision of a licensed pharmacist, you play a critical role in ensuring a safe and effective Retail Pharmacy work environment that delivers exceptional care to each patient. This includes but is not limited to: Patient Safety Pharmacy Professional Practice Regulatory Requirements Quality Assurance Customer Service Inventory Management Workflow Management excluding final prescription verification Primary Roles and Responsibility: A key component of the pharmacy intern role is keeping your customers and patients healthy through adoption and management of patient care programs. Additionally, you will: Lead with Heart – display empathy and compassion for your patients, customers, caregivers, and colleagues on your team Seek new ways to grow, collaborate with others, and deliver better outcomes Align others around our purpose to bring your heart to

You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a culture of continuous improvement, with the goal of changing health care for the better. Position Summary: Health is everything. At CVS Health, colleagues are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we help people on their path to better health –from advising on prescriptions to helping manage chronic and specialty conditions. As a 3rd year pharmacy intern, you have a significant role in our company working as a part of the pharmacy team– delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. While working as a 3rd year pharmacy intern, under the direct supervision of a licensed pharmacist, you play a critical role in ensuring a safe and effective Retail Pharmacy work environment that delivers exceptional care to each patient. This includes but is not limited to: Patient Safety Pharmacy Professional Practice Regulatory Requirements Quality Assurance Customer Service Inventory Management Workflow Management excluding final prescription verification Primary Roles and Responsibility: A key component of the pharmacy intern role is keeping your customers and patients healthy through adoption and management of patient care programs. Additionally, you will: Lead with Heart – display empathy and compassion for your patients, customers, caregivers, and colleagues on your team Seek new ways to grow, collaborate with others, and deliver better outcomes Align others around our purpose to bring your heart to

You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a culture of continuous improvement, with the goal of changing health care for the better. Position Summary: Health is everything. At CVS Health, colleagues are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we help people on their path to better health –from advising on prescriptions to helping manage chronic and specialty conditions. As a 3rd year pharmacy intern, you have a significant role in our company working as a part of the pharmacy team– delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. While working as a 3rd year pharmacy intern, under the direct supervision of a licensed pharmacist, you play a critical role in ensuring a safe and effective Retail Pharmacy work environment that delivers exceptional care to each patient. This includes but is not limited to: Patient Safety Pharmacy Professional Practice Regulatory Requirements Quality Assurance Customer Service Inventory Management Workflow Management excluding final prescription verification Primary Roles and Responsibility: A key component of the pharmacy intern role is keeping your customers and patients healthy through adoption and management of patient care programs. Additionally, you will: Lead with Heart – display empathy and compassion for your patients, customers, caregivers, and colleagues on your team Seek new ways to grow, collaborate with others, and deliver better outcomes Align others around our purpose to bring your heart to

You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a culture of continuous improvement, with the goal of changing health care for the better. Position Summary: Health is everything. At CVS Health, colleagues are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we help people on their path to better health –from advising on prescriptions to helping manage chronic and specialty conditions. As a 3rd year pharmacy intern, you have a significant role in our company working as a part of the pharmacy team– delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. While working as a 3rd year pharmacy intern, under the direct supervision of a licensed pharmacist, you play a critical role in ensuring a safe and effective Retail Pharmacy work environment that delivers exceptional care to each patient. This includes but is not limited to: Patient Safety Pharmacy Professional Practice Regulatory Requirements Quality Assurance Customer Service Inventory Management Workflow Management excluding final prescription verification Primary Roles and Responsibility: A key component of the pharmacy intern role is keeping your customers and patients healthy through adoption and management of patient care programs. Additionally, you will: Lead with Heart – display empathy and compassion for your patients, customers, caregivers, and colleagues on your team Seek new ways to grow, collaborate with others, and deliver better outcomes Align others around our purpose to bring your heart to

About the Team The Adoption, Innovation, and Transformation team within OpenAI for Government helps government organizations turn OpenAI products into durable capabilities and measurable mission impact. We work alongside public servants to move from initial exploration to confident, responsible, organization-wide use of AI. Our work combines hands-on enablement, adoption strategy, deployment support, community, content, and practical transformation tailored to government missions and operating environments. By translating the potential of OpenAI’s technology into better individual workflows, stronger teams, and improved public services, we help government customers deepen adoption, build lasting organizational capability, and spend more time on mission. About the Role The Enablement Lead, Government is a specialist role focused on delivering high-impact enablement and adoption services across OpenAI’s product suite. This role is responsible for designing and delivering experiences that support repeatable adoption frameworks, drive sustained activation, expand the breadth and depth of usage, and produce measurable value for government organizations. This role sits at the intersection of enablement, education, adoption, community, content, and customer experience. It blends strong product fluency, instructional design, customer advisory, and a deep understanding of public service. You will lead live workshops, deliver enablement programs, and design adoption interventions for audiences ranging from front-line public servants and technical practitioners to senior government leaders. You will be a trusted guide to government customers, helping them learn, share, teach, celebrate successes, and use AI confidently in their day-to-day work. You will help organizations understand not only what OpenAI’s products can do, but how to apply them safely and effectively while respecting their missions, operating environments, workforce needs, and responsibilities to the public. Su

About the Team OpenAI’s AI Success Engineer team partners with the world’s most ambitious government & partner organizations to translate cutting edge AI into real business and mission impact for governments of all levels from Local, State, Federal, and International. We guide customers and users journey from the first time they try ChatGPT Enterprise, automate a workflow, develop and execute a new skill, and create their first agent to scaled enterprise adoption of ChatGPT, Codex, our API and other novel capabilities. Our work spans technical integration and enablement, workflow transformation, inspiring and upskilling AI literacy and confidence across the workforce, sustained program, product and new capability delivery. Most importantly, we help each member of our customer's workforce, their teams, programs and missions meet their total potential. Our government customers have vital missions, and we must meet them with game-changing technology. Every engagement is an opportunity to shape how AI changes work, productivity, and innovation. This role sits at the center of that mission. About the Role Governments work at a scale that is truly exponential on missions that are of critical importance to people, communities and nations. The AI Success Engineer role is the primary post-sales relationship for OpenAI’s most important customers. You are responsible for the end-to-end account management of critical Government and Partner customers. You will be helping Government Leaders/Partners appropriately and effectively use AI for their mission, while simultaneously investing in ensuring their people are AI-enabled and ready to advance positive outcomes that their constituents depend on them for. You will drive: the impact of our tools on their mission, account health and adoption, ensuring technical readiness, creating and executing on the deployment strategy, enabling, educating and training their workforce, identifying new use cases and upsell opportunities, and d

Position Overview The Small Business Account Manager is responsible for managing a portfolio of Small Business customer accounts, with a primary focus on customer retention, net dollar retention (NDR), renewals, cross-sell, and upsell. This role owns the end-to-end renewal process for approximately 70–90 customer accounts within the Small Business segment, defined as customers with $0–$100M in annual revenue. As the primary commercial point of contact for their assigned portfolio, the Small Business Account Manager partners closely with implementation, customer support, and specialist teams to drive customer adoption, maximize value, reduce churn, and identify opportunities for expansion. The ideal candidate is customer-focused, commercially driven, highly organized, and skilled at balancing relationship management with revenue growth. Key Responsibilities Manage a portfolio of approximately 70–90 Small Business customer accounts. Own the end-to-end renewal process, including renewal planning, forecasting, customer engagement, negotiation, and contract execution. Drive Net Dollar Retention (NDR) by identifying and executing cross-sell and upsell opportunities within the existing customer base. Build trusted relationships with key customer stakeholders to understand business objectives, product usage, risks, and growth opportunities. Partner with implementation, customer support, and subject matter experts to deliver a seamless customer experience throughout the customer lifecycle. Monitor account health, proactively identify churn risks, and develop action plans to improve customer outcomes and retention. Conduct regular business reviews focused on customer value, adoption, renewal readiness, and expansion opportunities. Maintain accurate account, pipeline, renewal, and forecast data within CRM systems. Collaborate cross-functionally to remove customer blockers and ensure timely resolution of issues. Meet or exceed renewal, retention, cross-sell, upsell, and revenue