Customer Learning Program Lead Jobs

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. About the Role We are seeking a technical, strategic and creative Partnerships Product Marketing Manager to drive the success of our ecosystem partners. In this role, you will work closely with our partnerships, product and engineering teams and with emerging technology companies to bring differentiated joint solutions to market. You will be responsible for shaping partner narratives, creating impactful content, and enabling joint go-to-market programs that amplify our reach. The ideal candidate combines storytelling skills, technical acumen, and the ability to collaborate across partner and internal teams. Key Responsibilities Partner Storytelling & Content Develop compelling technical blog posts, white papers, solution briefs, and customer success stories highlighting the value of joint solutions. Translate technical integrations into clear, differentiated messaging for both technical and business audiences. Enablement & Training Build and deliver enablement programs to arm partner sales teams with the tools, messaging, and collateral they need to position and sell our solutions. Create sales playbooks and battlecards tailored to each partner’s ecosystem. Joint Go-to-Market Campaigns Plan and execute co-marketing campaigns with partners, including webinars, events, solution launches, and demand-generation activities. Manage partner marketing calendars and ensure alignment with key product milestones. Cross-Fu

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Position Description As the Community Content Strategist you will build and execute the content strategy that elevates our Okta and Auth0 customer communities into an authoritative destination for identity and security experts. Working closely with the Customer Content, Social Care & Advocacy, and Community Engineer teams, you will turn real-world community expertise and discussions into high-quality content that drives engagement, supports generative search discoverability, and surfaces GTM intelligence across the business. Job Duties and Responsibilities Own content strategy and programming: Identify, cultivate, and publish expert-driven content that elevates community voices and builds trust across the Okta and Auth0 communities. Design and run the content programs (e.g. technical deep-dive series, AMAs and member features) that drive meaningful engagement, establish the community as an authoritative destination, and position our most knowledgeable members and internal experts as credible voices in the identity and security space. Identify and cultivate Community Champions : Ensure C

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Financial Crimes Team at Robinhood works across multiple verticals to protect our customers and ensure strict compliance with all relevant Anti-Money Laundering (AML) and Sanctions regulations. As our team of passionate professionals continues to evolve the program, we are intensely focused on leveraging innovative thinking, advanced analytics, and cutting-edge technology to build a best-in-class Financial Crimes Program. As the Senior Specialist, Model Validation & Analytics, you will play a key role in this mission by executing the validation, testing, tuning, and optimization of various transaction monitoring and filtering programs across Financial Crimes. You will partner closely with the AML Surveillance Team, engineering partners, and cross-functional verticals to ensure our financial crimes models and systems are accurately implemented, rigorously evaluated, and effectively calibrated to meet the diverse regulatory requirements of our domestic and international lines of business. This role is based in our Denver, CO, New York, NY, or Westlake, TX office(s), with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Company Description: Okta is an integrated identity and mobility management service. Built from the ground up in the cloud, Okta securely and simply connects people to their applications from any device, anywhere, at anytime. Okta integrates with existing directories and identity systems, as well as thousands of on-premises, cloud and mobile applications, and runs on a secure, reliable and extensively audited cloud-based platform. More than 5,000 customers, including Adobe, Allergan, Chiquita, LinkedIn, MGM Resorts International, Shire Pharmaceuticals and Western Union, use Okta to improve employee productivity, increase supply chain efficiency and revenue and improve compliance. The thousands of enterprises and cloud vendors, as well as the millions of people using Okta, are the foundation of the industry's fastest growing IT network for the cloud and mobile world. Okta is backed by premier venture capital firms Andreessen Horowitz, Greylock Partners, Khosla Ventures and Sequoia Capital. To learn more about Okta, visit: https://www.okta.com . Position Description: Okta Engineering is looking for a Software Engineer Manager to help us scale and increase velocity. You will be driving and perfecting our vision of Continuous Delivery, increasing the velocity and productivity of engineering. You will work with a wide range of stakeholders and partners, including Engineers, Architects, Operations, Program Management, and Quality. We have a gre

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Company Description: Okta is an integrated identity and mobility management service. Built from the ground up in the cloud, Okta securely and simply connects people to their applications from any device, anywhere, at anytime. Okta integrates with existing directories and identity systems, as well as thousands of on-premises, cloud and mobile applications, and runs on a secure, reliable and extensively audited cloud-based platform. More than 5,000 customers, including Adobe, Allergan, Chiquita, LinkedIn, MGM Resorts International, Shire Pharmaceuticals and Western Union, use Okta to improve employee productivity, increase supply chain efficiency and revenue and improve compliance. The thousands of enterprises and cloud vendors, as well as the millions of people using Okta, are the foundation of the industry's fastest growing IT network for the cloud and mobile world. Okta is backed by premier venture capital firms Andreessen Horowitz, Greylock Partners, Khosla Ventures and Sequoia Capital. To learn more about Okta, visit: https://www.okta.com . Position Description: Okta Engineering is looking for a Software Engineer Manager to help us scale and increase velocity. You will be driving and perfecting our vision of Continuous Delivery, increasing the velocity and productivity of engineering. You will work with a wide range of stakeholders and partners, including Engineers, Architects, Operations, Program Management, and Quality. We have a gre

Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality. We’re looking for a Senior Technical Educator to help us create best-in-class video, written, and hands-on education content for Webflow customers, and those who want to define the next phases of the web. You’ll present on camera as a developer educator, and, to keep your skills fresh, you’ll build production grade sites using Webflow that we use in our education videos and courses. You’ll also keep your skills fresh by learning how to integrate Webflow with other services and technologies and then develop content demonstrating how. About the role: Location: San Francisco HQ (Hybrid) 5-10 days / per month in-office depending on recording schedule Full-time Permanent Exempt The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills. United States (all figures cited below are in USD and pertain to workers in the United States) $120,800 - $145,000 This role is also eligible to participate in Webflow's company-wide bonus program. Target amounts are a percentage of base salary and vary by career level. Payouts are based on company performance against established financial and operational goals. Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Application Information: Application deadline: appl

ABOUT THE INSTRUCTIONAL DESIGNER ROLE: WIN is looking for experienced Instructional Designers to create engaging, practical, and impactful learning experiences for our franchise owners, external partners, team members, customers, and other stakeholders to support our growth in the U.S. and internationally. You will work closely with subject matter experts and cross-functional teams to transform complex business processes, product knowledge, and operational concepts into engaging and effective learning experiences. From e-learning modules and videos to instructor-led sessions, onboarding programs, job aids, assessments, and product training, you will help determine the right learning approach for different audiences and needs. We are looking for team members who are curious, creative, and passionate about how peoplelearn. You should be excited to experiment, leverage AI, and continuously improve learning content faster and more effectively. KEY RESPONSIBILITIES: Design and develop engaging learning experiences including e-learning modules, instructor-led training, videos, onboarding programs, product training, job aids, SOPs, assessments, quizzes, and other learning resources. Manage learning content from concept through development, review, launch, and continuous improvement. Create learning journeys, course outlines, storyboards, scripts, activities, simulations, and assessments aligned with specific learning objectives. Utilize innovation and AI tools to accelerate research, content development, storyboarding, visual creation, video and voice production, assessments, and rapid prototyping of learning experiences. Design learning experiences for U.S. audiences with strong attention to language, context, examples, and cultural relevance. Collaborate with Product, Operations, Marketing, Technology, and other teams to develop training for new products, processes, systems, and initiatives. Maintain and update existing training programs and learning resources as product

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. We are in search of a top-tier Senior Revenue Accountant who is highly motivated to learn and grow within a fast-paced organization. This role will work closely with cross functional teams to ensure timely and accurate recording/reporting of revenue in accordance with US GAAP. This role will report into the Revenue Accounting Manager and will focus on supporting the team in the day to day operations of revenue accounting. The ideal candidate has experience in ASC 606 (Revenue from Contracts with Customers), including multiple performance obligation arrangements, complex software revenue transactions, can think strategically from a process perspective. This role requires working the UK/European shift (2:00 PM – 11:00 PM IST) at the Bangalore office, with flexibility to adjust for Daylight Saving Time changes. What you’ll be doing Support operationalization of ASC 606 (Revenue from Contracts with Customers) Partner with cross-functional groups across the business to analyze and launch new products and Go-To-Market (GTM) programs, ensuring proper revenue recognition and system implementation Perform User Acceptance Testing (UAT) for new products and GTM programs Support revenue month-end close activities such as but not limited to: preparing journal entries and reconciliations Prepare support for monthly close package and internal/external quarterly audit requests Review sales contracts to ensure proper revenue recognition in accordance with compan

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta’s Deal Operations Team is the central engine driving commercial contracts to closure by providing the global field organization with business process insight, policy guardrails, and tactical deal execution. We sit within the GTM Strategy & Operations organization, acting as a critical front-line partner to support Okta’s revenue goals, marketplace expansions, and future-state AI workflows. Position Description As part of the Deal Operations team, you will serve as a vital component of our global operational engine, focusing primarily on enabling customers to transact efficiently through our established buying programs. Your core responsibility is to drive transaction velocity and backend data compliance by generating accurate quotes, resolving system friction points, and processing standard approvals. This role is built for a highly disciplined operational professional who thrives in a fast-paced environment and maintains an exceptional eye for detail. Key Responsibilities 1. Core Operations (Run the Business Engine) Execute high-precision quote generation, data validation, and order form configuration within Salesforce CPQ to keep the transaction engine moving. Streamline day-to-day data and process workflows to ensure customers can seamlessly purchase through established Okta buying programs. Identify and document manual friction points in daily processing to support continuous operational improvement. 2. Strategic Targets (Buying Pr

Job Details: Job Description: The Role and Impact: We are seeking a Manufacturing Quality and Reliability Engineer to join the Foundry QnR team at our Penang site, supporting Intel's advanced packaging programs (EMIB, Foveros). This role spans silicon processing and wafer-level assembly (WLA) flows, and key interfaces with packaging substrates and 2.5D EMIB technology. You will help ensure that products and processes meet rigorous quality and reliability standards from wafer fabrication through packaging and assembly. The position directly influences manufacturing performance, yield, reliability, and customer satisfaction by driving robust quality control, disciplined excursion management, and continuous process improvement. You will also have the opportunity to represent Quality and Reliability in development forums, Silicon and Advanced Packaging factory operations, and Substrate suppliers. Key Responsibilities Apply Advanced Packaging expertise to assess inline process health, excursion impact, yield risk, defect mechanisms, and downstream packaging implications. Collaborate with cross-functional teams to drive effective root cause analysis, systemic corrective and prevention actions using 8D and related problem-solving methodologies. Partner with fab manufacturing, substrates assembly, test, process engineering, and quality teams to strengthen early excursion detection, process controls, in-line screens, and outgoing quality. Drive quality control improvements devising incoming/ outgoing quality controls, using statistical process control, defect pareto analysis, control plans, audit learnings, and excursion prevention indicators across fab, substrate manufacturing, and assembly manufacturing steps. Support manufacturing excursion management, including MRB facilitation, cont

NVIDIA is seeking a Senior Software Engineer to help us develop distributed storage services for AI/ML. In this role you will work closely with the broader NVIDIA team to design and build a reliable, scalable, and efficient storage-as-a-service tailored to AI applications that can be deployed anywhere and scale without limitations. This service supports the whole NVIDIA critical business from graphics drivers to autonomous vehicles to deep learning frameworks. To achieve this goal, we are looking for an engineer with a deep understanding of distributed systems, outstanding design skills, and a track record in building and delivering large-scale distributed services. What you will be doing: Leading the overall architecture and design of our distributed storage service optimized for AI/ML Develop and maintain distributed, robust and scalable Go programs deployed to state of the art open-source ecosystems, including Kubernetes. Develop and maintain user-space applications, containers, Go-bindings, and CLI tools. Building features for a distributed storage service to enhance availability and reliability for large-scale deployments Engaging and collaborating with NVIDIA Research, Computing, Product teams, cross-functional teams, and external customers to deliver Cloud services. Automating distributed storage service end-to-end, including deployment, management, and monitoring What we need to see: Bachelor’s of Science in Computer Science, or related field (or equivalent experience) with 8+ years of industry experience Strong background in developing distributed systems involving Golang, Kubernetes, and Cloud Service Provider integrations Strong track record of delivering distributed services in a variety of distributed computing environments Experience in i

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Product Education team designs, develops, and launches learning experiences for Lyft customers in the in-app and web Learning Center. We partner with stakeholders across Lyft to make sure customers get accurate, timely information — from in-app safety features to tax season tips to five-star guidance — reaching hundreds of thousands of customers across the US and Canada. Our ~200 tutorials support 25M+ enrollments a year, and we work closely with the Learning Platform product and engineering teams to build the features that support customer learning at scale. We're looking for a Senior Education Content Producer to own visual asset creation and accuracy for the Learning Center. Most of your time will be spent on video editing and motion graphics. You’ll design, create and edit new videos, animations and images, and keep our existing library accurate as the underlying product is constantly evolving. You'll also need solid producer skills: pitching and managing external vendors/agencies, and running the occasional small-scale shoot. You'll work alongside our other Content Producer, who also owns asset creation and updates, and our Learning Experience Designers, who write and structure tutorial content. Together, you'll make sure every customer-facing tutorial looks and feels like Lyft, and stays that way as the product changes. Responsibilities: Visual Asset Creation & Accuracy Using the Adobe Creative Suite and Figma, edit and animate new video, motion graphics, and image assets from concept through final delivery Own the day-to-day health of our visual asset library: auditing, updating, and troubleshooting images, live-action video, UI walkthroughs, and animations across dozens of tutorials Track versioning closely as the underlying product changes, proactively catching and

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Product Education team designs, develops, and launches learning experiences for Lyft customers in the in-app and web Learning Center. We partner with stakeholders across Lyft to make sure customers get accurate, timely information — from in-app safety features to tax season tips to five-star guidance — reaching hundreds of thousands of customers across the US and Canada. Our ~200 tutorials support 25M+ enrollments a year, and we work closely with the Learning Platform product and engineering teams to build the features that support customer learning at scale. We're looking for a Senior Education Content Producer to own visual asset creation and accuracy for the Learning Center. Most of your time will be spent on video editing and motion graphics. You’ll design, create and edit new videos, animations and images, and keep our existing library accurate as the underlying product is constantly evolving. You'll also need solid producer skills: pitching and managing external vendors/agencies, and running the occasional small-scale shoot. You'll work alongside our other Content Producer, who also owns asset creation and updates, and our Learning Experience Designers, who write and structure tutorial content. Together, you'll make sure every customer-facing tutorial looks and feels like Lyft, and stays that way as the product changes. Responsibilities: Visual Asset Creation & Accuracy Using the Adobe Creative Suite and Figma, edit and animate new video, motion graphics, and image assets from concept through final delivery Own the day-to-day health of our visual asset library: auditing, updating, and troubleshooting images, live-action video, UI walkthroughs, and animations across dozens of tutorials Track versioning closely as the underlying product changes, proactively catching and fixing

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. As an Account Engineer , you’ll play a key role in delivering technical expertise and building relationships with prospects and customers as they explore the Snowflake AI Data Cloud. This is a fantastic opportunity to grow your career, develop your skills, and make an impact in a supportive and dynamic environment. You’ll work alongside experienced team members, contributing to a variety of customer engagements, from technical evaluations to inspiring future-state architectures. This role blends technical problem-solving, collaboration, and customer focus, making it an exciting step for someone looking to grow into a technical customer-facing role. What You'll Do: Support Customer Engagements: Assist in presenting Snowflake’s technology and vision to diverse audiences, from technical contributors to business leaders. Develop your skills in aligning technical solutions with business outcomes. Contribute to Technical Wins: Collaborate with customers to plan and execute technical evaluations and proof-of-concept demonstrations, supported by senior team members. Help tailor solutions to customer needs while learning how to communicate business value effectively. Learn & Build Relationships: Partner with customers and technical champions to foster trust and collaboration. Bu

About Anyscale At Anyscale , we're on a mission to democratize distributed computing and make it accessible to software developers of all skill levels. We’re commercializing Ray , a popular open-source project that's creating an ecosystem of libraries for scalable machine learning. Companies like OpenAI , Uber , Spotify , Instacart , Cruise , and many more, have Ray in their tech stacks to accelerate the progress of AI applications out into the real world. With Anyscale, we’re building the best place to run Ray, so that any developer or data scientist can scale an ML application from their laptop to the cluster without needing to be a distributed systems expert. Proud to be backed by Andreessen Horowitz, NEA, and Addition with $250+ million raised to date. About the role The Customer Engineer will play a crucial role in the customers’ post-sale journey - helping them to onboard, adopt and grow on Anyscale, troubleshooting and resolving open customer tickets and driving consumption. Anyscale is an ever evolving platform and hence will require close co-ordination with our engineering teams to debug complex issues. This is an exciting role for those who are technically curious and passionate about ML/AI, LLM, vLLM and the role of AI in next generation applications. It’s an opportunity to make a significant impact in a collaborative, fast-paced environment while building a new segment in this space. In this role, you’ll be able to Resolve customer issues and help in their successful adoption of Anyscale platform Be a technical advisor, and internal champion for our key customers Own customer issues end-to-end, from troubleshooting, triaging, escalations and eventual resolution Participate in our follow-the-sun customer support model to ensure continuity in resolving high priority tickets Keep track of open customer bugs and feature requests to influence prioritization and provide timely customer updates upon resolution Contribute towards improvement of internal tools an