Customer Onboarding Officer in France

Datadog’s Implementation Services team helps customers implement and deploy Datadog quickly. Our team of architects leads the discovery, design, build, and launch of the Datadog platform to help customers accelerate time to value and get the most out of their investment. As a member of our team, you will be responsible for developing the technical roadmap for a customer’s implementation, and leading them through it every step of the way. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Design and guide execution of Datadog implementations, including gathering requirements, building technical architecture, and supporting deployment and launch Guide customer onboarding through co-development working sessions and assist when they run into roadblocks Write automation and design architecture for deployment templates Manage the operation of implementation projects Collaborate with other teams, including Customer Success, Technical Account Management, and Sales to deliver an exceptional onboarding experience Who You Are: Experience designing and delivering technical solutions for DevOps Monitoring or architecture systems Hands-on experience with cloud platforms (AWS, Azure, GCP) and compute technologies (EC2, serverless, VMware, VMs, Docker, Kubernetes). Experience with Config Management, IAC and CI/CD tools, including Ansible, Puppet, Terraform, Chef, Jenkins, Circle CI, GitHub Actions, Azure Pipelines, etc… Experience programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc Successful track record with 5+ years experience as an Architect or Consultant in a professional services team Able to sit up to 4 hours, traveling to and from client sites Able to travel via auto, train or air u

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role We’re looking for a Customer Success Manager to support advertisers in onboarding, launching, and growing on OpenAI’s advertising platform. You will manage a portfolio of partners and serve as a trusted advisor, helping them achieve their business objectives while ensuring a strong and responsible experience on our platform. This role sits at the intersection of relationship management, strategy, and execution. You’ll work closely with Sales to drive long-term partner growth and with internal teams to continuously improve the advertiser experience. This role is based in our Paris office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own relationships with a portfolio of advertising partners, serving as their primary point of contact. Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products. Analyze campaign performance and provide clear, actionable recommendations to improve outcomes. Identify opportunities to expand partnerships through increased product adoption and incremental investment. Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value. Surface advertiser feedback and insights to inform product improvements and long-term strategy. Help build scalable processes and best practices that support the growth of OpenAI’s advertising ecosystem. You might thrive in this role if you: Have 5-10+ yea

The Security Libraries team owns the customer-side integrations behind Datadog’s run-time security products — App & API Protection , Workload Protection , and Code Security — shipping and maintaining security capabilities across seven open-source language libraries ( .NET , Java , Go , Node.js , Python , Ruby , PHP ) and a set of HTTP proxy integrations (Envoy, NGINX, and HAProxy), running inside thousands of production clusters worldwide. Recent work spans exploit prevention (RASP), WAF detections, API Security, code security (IAST and SCA), and AI-assisted onboarding. As Engineering Manager, you’ll lead part of this polyglot team, setting the technical bar and team culture while driving the pace at which new detections and AI-assisted capabilities reach customers. This is a hands-on role: you’ll balance people leadership, product and roadmap ownership, and the operational health of code that runs in production at massive scale, with room to grow into more of Datadog’s security portfolio over time. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Lead, grow, and develop a team of roughly 4-8 library engineers — coaching, giving direct feedback, and empowering senior ICs as technical leaders Own team delivery and productivity: planning, milestones, reviews, and the on-call rotation Set product direction with Product Management and balance priorities across App & API Protection, Workload Protection, and Code Security Stay technically close to the work — apply strong technical judgment, contribute code where it matters most, and keep quality and architecture high Build strong relationships and drive alignment across the language teams and product, backend, and frontend partners Shape team identity and culture, and own accountability when problems oc

The Enterprise IT Support team is responsible for the hardware and software that Datadog employees around the world use on a daily basis to successfully do their jobs. This means providing excellent customer service to our employees to support thousands of endpoint devices such as macOS, iOS, Chrome OS and Windows. In addition you will support software as a service (SaaS) solutions like G Suite, Slack, Zoom, Jamf, and more. As an Enterprise IT Technician I for the IT Support team, you will help ensure our ever growing user base has everything they need to do their job. You will onboard new hires, support existing ones, and make sure the technology in our offices is working. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Provide best-in-class customer service and technical support for our employees Deploy laptops as part of onboarding and refresh cycles Assist with new hire orientations covering policies, best practices and services used within Datadog Handle general ticketing, account management, and problem escalation Maintain hardware and software inventory Work with global counterparts to improve processes and consistency across the org Support unified communications needs for Datadog employees in conference rooms and other common areas Create and maintain internal and user facing documentation Leverage a foundational understanding of and curiosity about AI tools to optimize daily workflows. Participate in deployment and security related projects Participate in the IT Support on call rotation Who You Are: 1+ years of experience in an IT Support role, preferably supporting a corporate environment You love working in a team and helping people You have a genuine curiosity about AI trends and enjoy discovering new ways to automate r

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Customer Enablement Manager, you’ll work directly with some of our largest customers to help them get the most value from the Figma platform. You'll design and deliver tailored enablement strategies that drive product adoption, help uncover new use cases, and support long-term success. In this highly collaborative role, you’ll partner with various internal teams such as Account Executives, Onboarding Managers, Technical Account Managers, and Industry Advocates to deliver a seamless and impactful customer experience.to deliver thoughtful, engaging experiences for our customers. Your ability to build strong relationships, connect the dots between product features and customer goals, and communicate with clarity will make you a trusted advisor and strategic partner. If you’re passionate about helping customers thrive, enjoy solving complex problems, and love working at the intersection of product and customer success, we’d love to meet you. What you’ll do at Figma: Manage the adoption journey for a portfolio of large, strategic customers, aligning engagement with customer goals and success metrics Use product data and customer insights to develop proactive engagement strategies that drive measurable value Document engagement strategies through high-quality, bespoke enablement plans tailored to each customer Share best practices, use cases, and product expertise to help teams unlock the full value of Figma Build trusted relationships with stakeholders across roles and departments, from individu

About Datadog We're on a mission to build the best platform in the world for engineers to understand and scale their systems, applications, and teams. We operate at high scale with trillions of data points per day, enabling seamless collaboration and problem-solving among Dev, Ops, and Security teams for tens of thousands of companies globally. Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way. The Team The Datadog Security Libraries team owns the customer-side integrations behind our run-time security products App & API Protection , Workload Protection , and Code Security . Our libraries let customers automatically manage application security risk with continuous, real-time monitoring of vulnerabilities and threats against their web applications, serverless applications, and APIs, in production. Automatically integrated with Application Performance Monitoring (APM) distributed tracing and code-level context, our software empowers development, operations, and security teams to build and run secure applications. As a polyglot team we ship and maintain the security capabilities of Datadog's tracing libraries across .NET , Java , Go , Node.js , Python , Ruby , and PHP , on top of a shared C++ core and a set of HTTP proxy integrations (primarily Envoy, NGINX, and HAProxy). Our code runs inside thousands of production applications around the world. Recent work spans exploit prevention (RASP) and WAF detections, API Security, code security (IAST and SCA), and AI-assisted ("agentic") onboarding, always measured by real product outcomes and operational telemetry. The Opportunity We're looking for a senior, polyglot engineer to contribute across several of our security libraries, with .NET or Java expertise. You'll design and build security integrations and detection features, take them from prototype to production-hardened, and own them operationally as they instrument thousands of applications. As a se

The Team: We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset. The Opportunity: Join a diverse team of traditional and non-traditional backgrounds, working together to solve complex problems the right way. You will lead a team immersed in a startup-like environment where you will be challenged, but also will immediately witness your contributions to Datadog. You Will: Manage, develop, and mentor a fast-paced team of Solutions Engineers who respond to client requests, reproduce and troubleshoot issues, and dive into the 400+ integrations that Datadog works with Ensure successful onboarding of new Solutions Engineers Help triage Solutions Engineering queues and work with Product and Engineering on urgent matters Review and help prioritize Solutions Engineering escalations Dispatch customer requests throughout the day as part of a queue rotation schedule Oversee demo training and assist in demo certification Assist with incident response during outages/incidents, communicating with customers and providing our internal teams with info that we’re getting first-hand from those customers Build out documentation and knowledge base articles for a variety of technologies You Are: Passionate about people management and/or mentorship with previous experience leading a team Self-motivated, detail-attentive, and have a desire for continuous learning A critical thinker who defaults to a client-centric approach A tinkerer with some programming experience and a basic knowledge of Linux Able to work a rotating schedu

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why This Role? We're seeking an exceptional Customer Success Manager with deep expertise in the French public sector and government landscape to lead our most strategic government accounts. This role requires an individual who understands both the transformative potential of frontier AI and the unique requirements of French government organizations. What You'll Do Strategic Customer Partnership: Own the success, adoption, and growth of Cohere's French public sector customers, ensuring they realize maximum value from our AI solutions Build deep, trusted relationships with senior French government stakeholders, including Ministres d'État, Préfets, CIOs, digital transformation leads, and ministerial executives Develop comprehensive success plans tailored to each organization's mission, digital strategy, budget cycles (lois de finances), and unique constraints Serve as the primary point of contact and executive sponsor for your accounts, managing escalations and ensuring customer satisfaction Define and track success metrics aligned with French public sector priorities: citizen satisfaction, service delivery improvements, cost savin

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. About the Role We're building out the Customer Success Engineering team at Postman, and we need business-minded engineers who can solve real problems at scale. You will partner closely with Customer Success Managers and own the “How” of technical solutioning. This is a consultative role that requires both depth and versatility. This is no support role; you'll be the technical architect of Customer Success, turning complex and nuanced challenges into repeatable solutions that benefit our entire enterprise customer base. As a CSE, you consult on the technical implementation path. When a customer needs to get from point A to point B, you figure out how to make it happen - whether that means architecting workflows within Postman, guiding integrations, or creating pragmatic workarounds when the product doesn't quite fit. A key part of this role is turning individual solutions into reusable assets that shorten time to value for future customers. We don’t believe in reinventing the wheel each time. Success in this role requires a blend of technical expertise, systems thinking, and the ability to translate complex business objectives into

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. Welcome to the video first world! From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read — both at home and at work. If you’re reading this and nodding, check out our brand video . Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale—until now…. Meet Synthesia We're on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We’re trusted by leading brands such as Heineken, Zoom, Xerox, McDonald’s and more. Read stories from happy customers and what 1,200+ people say on G2 . In 2023, we were one of 7 European companies

MongoDB's Application Modernization Platform (AMP) team aims to grow the adoption of MongoDB by accelerating the rate at which legacy applications built on RDBMS can be modernized to MongoDB. The AMP team uses a combination of proprietary GenAI and deterministic tools combined with modernization techniques (methodologies) developed over numerous customer engagements to modernize legacy applications to MongoDB. This involves modernizing both the application tier by decomposing the legacy application into services and building modern services on MongoDB. Our modernization methodologies involve apply specialized tools that automate a wide variety of modernization tasks including analyzing legacy code bases to figure out how to disaggregate them, transforming legacy code (PL/SQL, T-SQL, Java, C#) to modern application frameworks on MongoDB, automated test generation, and side-by-side testing (legacy vs. modern). We are looking for a Solutions Architect to support the sales and delivery of modernization engagements. This role will be based remotely in France. Roles Responsibilities Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity Experience with modern software development processes and application architectures including (not an exhaustive list): agile development, domain driven design, microservice architectures, test-driven development, event-driven architectures, operational data layers, test automation, etc. Experience designing with scalable and highly available distributed systems in the cloud and on-prem Facilitate technical workshops and discovery sessions with customer architects, developers, and business leaders Experience installing and delivering complex demonstrations consist

This role will join Datadog’s Data Visualization organization, a team responsible for the visualization experiences that power dashboards, notebooks, investigations, and product workflows used across the platform. The team is a highly product-oriented organization, building AI-native experiences that help customers understand, investigate, and interact with complex operational data. As a Staff Software Engineer, you will provide technical leadership in applying AI technologies to customer-facing product experiences, helping shape how users interact with Datadog through agents, conversational interfaces, and intelligent investigation workflows. You will partner across engineering and product teams to develop reliable, scalable, and trustworthy AI-powered experiences while helping establish AI engineering expertise within the broader organization. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Lead the design and delivery of AI-powered product experiences across Datadog’s visualization and investigation surfaces. Develop systems that combine deterministic product capabilities with LLM-powered experiences to deliver trustworthy and explainable customer outcomes. Drive innovation in context engineering, prompt engineering, evaluation frameworks, and AI application reliability. Partner with product and engineering teams to improve investigation workflows and help customers discover insights more efficiently. Build experiences that enable Datadog capabilities to operate within third-party AI platforms, agents, and conversational environments. Provide technical leadership and mentorship while helping establish AI engineering best practices across the Data Visualization organization and broader Graphing group. Who You Are: You have extensive softw

As Engineering Manager for Code Security, you'll lead a team of engineers building Infrastructure as Code and Secrets protection - one of the fastest-growing areas inside Datadog's security business, with a strong roadmap and real customer problems to solve. You'll partner closely with Product Management and User Experience to shape how the team delivers, stay hands-on with the technical work, and bring AI deeply into how your engineers build. The organization is still young, which means real room to shape its direction and grow into broader scope as it does. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Lead and grow a team of engineers building Datadog's Infrastructure as Code and Secrets security products Own the team's roadmap, staffing, and delivery, partnering closely with Product Management and User Experience Stay hands-on: contribute to code review, weigh in on design decisions, and participate in the on-call rotation Bring AI deeply into how the team builds, from adopting agentic coding tools to rethinking workflows around them Coach engineers at every level, giving direct feedback and helping them grow their scope and careers Keep the team's projects and programs organized as priorities shift across a fast-growing area Who You Are: You've managed software engineers for 2+ years, with a track record of shipping through your team You bring a strong technical background you can draw on in day-to-day roadmap and design conversations You're comfortable staying close to the work - reviewing code and unblocking technical decisions alongside your team You've integrated AI agents into how you and your team deliver code, not just experimented with them You keep projects and programs organized, even as priorities and scope shift &n

About the team OpenAI’s Forward Deployed Engineering team partners with healthcare organizations to deploy production AI systems across clinical, operational, and member-facing workflows. We work at the boundary of customer deployment and core platform development, using customer engagements to define repeatable architectures, evaluations, integrations, and operating standards for complex, regulated healthcare environments. About the role We are hiring a Forward Deployed Engineer (FDE) to own end-to-end deployments of our models within healthcare organizations, including payers, providers, health systems, and healthcare technology companies. You will lead technical discovery, architecture, implementation, evaluation, productionization, and handoff, translating complex customer workflows, data, infrastructure, and regulatory constraints into production AI systems. You will measure success through production adoption, measurable workflow impact, and evaluation loops that establish customer-specific benchmarks, acceptance criteria, and launch readiness. You’ll collaborate directly with customer technical and operational teams, alongside internal Business, Research, Product, Engineering, and Security partners, to deliver solutions and translate deployment learnings into product improvements. This role owns the technical solution; ownership of the commercial or executive relationship is not required. This role is based in Seattle. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required. In this role you will Own the technical solution end to end, from customer discovery and workflow scoping through architecture, hands-on implementation, evaluation, production deployment, adoption, and handoff. Partner credibly with customer engineers, operators, and domain experts to frame ambiguous problems, define scope, and translate payer, provider, or health-system workflows into technical requirements and measurable

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: As a Forward Deployed Architect on Notion’s Services team, you will help customers turn AI ambition into operational reality and unlock the full potential of our platform. You will partner directly with customers to design, build, and launch AI-native workflows that drive adoption, usage, and measurable business outcomes. This role sits at the center of Notion’s workflow-led GTM motion. You will partner directly with customers to understand their business goals, operating processes, technical environment, governance needs, and adoption barriers, then translate that context into scalable Notion architectures that drive measurable value. You will be hands-on across discovery, solution design, workspace architecture, workflow build, AI implementation, launch planning, adoption and handoff. You will work deeply with customers to define what Notion should own, where it should integrate with existing systems, and how Notion can become a durable operating layer for their teams. The best candidates combine strong consultative discovery, systems thinking, technical fluency, AI-native workflow design, implementation judgment an