Customer Solutions Strategy Lead Jobs

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Austin, TX, Dallas, TX, New York, NY About the Role The Pre-Sales Customer Engineering organization owns the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Customer Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Eng

Business Strategy Principal – HP Solutions Strategy – SW Description - The Opportunity Join HP’s high-impact, high-visibility HP Solutions Strategy team and help shape the future of HP Solutions across software, services, AI-enabled solutions, and emerging growth areas. This team partners closely with senior HPS leaders to define long-term direction, medium-term strategic priorities, and near-term business choices that influence portfolio strategy, planning, investment priorities, and growth opportunities. This is an exciting opportunity for a highly analytical, results-oriented strategy leader who thrives in ambiguity, enjoys solving complex business problems, and wants to make a visible impact at scale. In this role, you will help translate market, customer, technology, competitive, and financial insights into clear strategic choices—especially across software, services, vertical solutions, AI-enabled offerings, and go-to-market models. You will work across executive leaders, GBU teams, product, sales, marketing, finance, category, and cross-functional partners to develop insight-driven recommendations grounded in rigorous analysis and compelling strategic narratives. The role combines strategic problem solving with portfolio and GTM rigor, business case development, pricing and packaging support, and executive-ready deliverables for high-priority leadership discussions. If you are energized by strategic problem solving, cross-functional collaboration, and building what is next for HP Solutions, we would love to hear from you. Responsibilities Develop strategic analyses and insights that inform HP’s software, services, and solutions portfolio strategy, including market trends, customer needs, competitive dynamics, portfolio maturity, and growth op

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Google Cloud is one of Snowflake’s fastest-growing CSP partners. This role puts you at the center of that partnership: owning the co-sell motion, joint go-to-market strategy, and executive relationship across both organizations. You'll report to the Senior Director of CSP Alliances and work directly with Snowflake and Google Cloud leadership to scale a partnership that already drives significant revenue. What You'll Own Co-Sell & Revenue Drive co-sell execution with Google Cloud and Snowflake sellers across the Americas, with visibility into EMEA and APJ targets Build sales plays and joint customer solutions targeting Global 2000 accounts and industry-specific use cases Manage Google Cloud-related incentive fund programs in partnership with Snowflake's Incentive Programs team Executive Engagement & Strategy Lead QBRs with Snowflake and Google Cloud senior executives Create and own the annual business plan between Snowflake and Google Cloud Build trust-based relationships across both organizations at the leadership level Marketing & Enablement Partner with Snowflake and Google Cloud marketing teams to design and execute joint programs that drive pipeline Develop enablement materials for partner sales teams, leaders, and AEs covering joint solutions and use cases

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. As a Director, Strategy & Solutions in our GTM team, this role defines how Tenstorrent shows up in the market for AI/ML workloads—from positioning and messaging to real customer solutions. Sitting at the intersection of product, sales, engineering, and marketing, this role turns deep technical capability into clear, compelling value across industries and use cases. This role is hybrid OR remote, based out of The United States. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are Experienced at connecting complex AI/ML systems to real customer outcomes and business value. Comfortable acting as a technical storyteller for developers, architects, and executive audiences. Naturally curious and forward-looking about customer workloads, competitive dynamics, and emerging AI trends. What We Need Ownership of GTM positioning and messaging for Tenstorrent’s AI hardware, software stack, and solutions. Development of application - and vertical-specific value propositions across enterprise, cloud, and regulated markets. Value proposition & GTM strategy, including creation of technical collateral (whitepapers, sales decks, benchmarks, dem

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. As a Manager, Strategy & Solutions in our GTM team, this role defines how Tenstorrent shows up in the market for AI/ML workloads—from positioning and messaging to real customer solutions. Sitting at the intersection of product, sales, engineering, and marketing, this role turns deep technical capability into clear, compelling value across industries and use cases. This role is hybrid OR remote, based out of The United States. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are Experienced at connecting complex AI/ML systems to real customer outcomes and business value. Comfortable acting as a technical storyteller for developers, architects, and executive audiences. Naturally curious and forward-looking about customer workloads, competitive dynamics, and emerging AI trends. What We Need Ownership of GTM positioning and messaging for Tenstorrent’s AI hardware, software stack, and solutions. Development of application - and vertical-specific value propositions across enterprise, cloud, and regulated markets. Value proposition & GTM strategy, including creation of technical collateral (whitepapers, sales decks, benchmarks, demo

About Forma.ai: Forma.ai is a Series B startup that's revolutionizing how sales compensation is designed, managed and optimized. We handle billions in annual managed commissions for market leaders like Edmentum, Stryker, and Autodesk. Our growth has been fuelled by our passion for fundamentally changing and shaping how companies use sales intelligence to drive business strategy. We’re welcoming equally driven individuals who are excited about creating something big! Director, SPM Implementation About the Team The Customer Operations team partners with new and existing customers to implement and optimize the company’s platform, ensuring clients maximize the revenue-driving potential of their sales compensation programs. The team leads complex implementations, drives operational excellence, and continuously evolves Sales Performance Management (SPM) processes through data-driven insights and scalable platform solutions. As a Director of Implementation , you will lead the strategic direction of implementation and customer onboarding across a portfolio of enterprise customers. You will oversee implementation teams, guide architectural design of customer solutions, and collaborate closely with Product, Engineering, and Revenue teams to ensure the platform evolves in alignment with customer needs and business priorities. If you’re passionate about building high-performing teams, driving customer impact through data and technology, and shaping the future of sales operations , we’d love to hear from you. What You'll Be Doing Leadership & Strategy Define and lead the implementation strategy and operational framework for onboarding and scaling customer deployments. Build, mentor, and lead a high-performing implementation team , establishing best practices, processes, and standards for delivery excellence. Partner with executive leadership to align customer implementation strategy with company growth and product roadmap priorities . Establish KPI

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. We’re seeking a Customer Solution Architect Team Lead to captain a high-performing team of Customer Solutions Architects and help drive the adoption of Supabase across a diverse range of customers: from agile startups building towards their first launch to established brands with highly scaled workloads. This role will support the East Coast region across the Americas. As the CSA Team Lead, you will be responsible for both people management and customer outcomes - supporting team execution while developing repeatable best practices across pre-sales discovery, proof-of-value onboarding, and technical success. What You’ll Do At Supabase, CSA Leads oversee a portfolio of high-value customers by empowering their team to deliver technical excellence and long-term customer success. You'll work directly with the team to: Hire, coach, and grow a global team of CSAs who serve as trusted technical advisors to our customers. Collaborate with Sales, Product, and Engineering to define and scale the CSA motion across the full customer journey—from discovery through adoption and renewal. Create structured onboarding, training, and development plans for CSAs to level up in technical storytelling, Postgres optimization, and customer success strategy. Ensure CSAs consistently deliver successful outcomes, unblock adoption, and drive value for paid Team and Enterprise accounts. Work directly with strategic customers when needed—especially during complex escalations, architectural deep dives, or critical onboarding milestones. You'll be joining our team to support Supabase Team & Enterprise customers, where you will be expected to lead and innovate around the following areas of responsibility: Pre-Sales Discovery: Lead and re

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. We’re seeking a Customer Solution Architect Team Lead to captain a high-performing team of Customer Solutions Architects and help drive the adoption of Supabase across a diverse range of customers: from agile startups building towards their first launch to established brands with highly scaled workloads. This role will support the East Coast region across the Americas. As the CSA Team Lead, you will be responsible for both people management and customer outcomes - supporting team execution while developing repeatable best practices across pre-sales discovery, proof-of-value onboarding, and technical success. What You’ll Do At Supabase, CSA Leads oversee a portfolio of high-value customers by empowering their team to deliver technical excellence and long-term customer success. You'll work directly with the team to: Hire, coach, and grow a global team of CSAs who serve as trusted technical advisors to our customers. Collaborate with Sales, Product, and Engineering to define and scale the CSA motion across the full customer journey—from discovery through adoption and renewal. Create structured onboarding, training, and development plans for CSAs to level up in technical storytelling, Postgres optimization, and customer success strategy. Ensure CSAs consistently deliver successful outcomes, unblock adoption, and drive value for paid Team and Enterprise accounts. Work directly with strategic customers when needed—especially during complex escalations, architectural deep dives, or critical onboarding milestones. You'll be joining our team to support Supabase Team & Enterprise customers, where you will be expected to lead and innovate around the following areas of responsibility: Pre-Sales Discovery: Lead and re

ABOUT THE TEAM Trendyol Pay is where cutting-edge payment technology meets seamless user experience. This team designs and manages end-to-end payment solutions for millions of users across the globe. Trendyol Pay is focused on building secure, fast, and reliable payment infrastructure not just for today’s needs, but for the future of digital commerce. Trendyol Finance is not just about managing money it’s about reshaping the future of financial experiences. We build inclusive and innovative financial products that empower millions of customers and sellers. From smart credit systems to AI-powered budgeting, our goal is to remove complexity from finance and make it more accessible, personal, and impactful. By blending technology with finance, we turn data into decisions helping individuals and businesses thrive. We are united by a shared purpose:To create a positive impact in our ecosystem by enabling commerce through technology. We simplify every transaction and elevate user confidence through technology-driven, customer-first design. We are all working with the same purpose: To create a positive impact in our ecosystem by enabling commerce through technology. About the Role As a Insurance Business Development & Strategy Professional you will be responsible for designing, executing, and managing end-to-end projects that expand our financial services ecosystem through innovative partnerships, insurance solutions and platform integrations. The ideal candidate will have a deep understanding of digital insurance products, insurtech landscape, product launch & growth strategies with an approach of P&L impact in mind and proven experience in managing multi-stakeholder projects in a fast-paced environment.

Job Details: Job Description: About the Role The Client Computing and Physical AI Group (CCG) is shaping the future of AI-enabled computing experiences. We are seeking a highly motivated Senior Customer Solutions Architect, Graphics & AI to drive customer adoption of Intel's graphics and AI technologies across next-generation client platforms. In this role, you will serve as a trusted technical advisor to strategic customers and ecosystem partners, helping define, architect, validate, and optimize innovative graphics and AI solutions. You will work across hardware, firmware, software, and platform teams to translate customer requirements into scalable product solutions while influencing future technology roadmaps. This position blends deep technical expertise, customer engagement, cross-functional leadership, and innovation to accelerate the deployment of Intel AI and graphics technologies. What You’ll Do Key responsibilities will include but not limited to: Be the center point of contact for technical collaborations with the customer and with various internal teams. Own end to end architecture of customer solution in alignment with product and IP architectures, and its translation to product requirements. Co define test vehicle and validation strategy, and collaboratively manage the execute schedule and resource negotiation. Drive technology tradeoff decisions ensuring customer needs are met, along with satisfying standards and specifications, and execution reality. Be the customer voice and collaborate heavily with internal execution teams and manage customer dashboards. Participate and contribute in identifying critical technology solutions for future product needs and influence roadmap.

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. The Opportunity Postman is the world’s leading API platform, helping organizations across every industry collaboratively design, build, test, document, share, and manage their APIs. Our rocket continues to reach new heights, which is why we are looking for an experienced Solutions Engineer to support our rapidly growing enterprise customer base. As a Solutions Engineer at Postman, you will partner closely with the Sales, Product, and Customer Success teams to deliver technical expertise throughout the sales cycle. You will be a trusted advisor to our customers, helping them understand how Postman’s platform can streamline their API lifecycle, improve collaboration, and drive innovation. You will play a critical role in shaping customers’ API strategies, influencing product adoption, and ensuring technical success. If you are passionate about APIs, software development, and solving complex customer challenges, we would love to have you on the team! What You’ll Do Account Strategy Lead technical discovery sessions to uncover customer challenges, understand pain points, and determine where Postman can provide the most value. Build and

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. The Opportunity Postman is the world’s leading API platform, helping organizations across every industry collaboratively design, build, test, document, share, and manage their APIs. Our rocket continues to reach new heights, which is why we are looking for an experienced Solutions Engineer to support our rapidly growing enterprise customer base in the Nordics region. As a Solutions Engineer at Postman, you will partner closely with the Sales, Product, and Customer Success teams to deliver technical expertise throughout the sales cycle. You will be a trusted advisor to our customers, helping them understand how Postman’s platform can streamline their API lifecycle, improve collaboration, and drive innovation. You will play a critical role in shaping customers’ API strategies, influencing product adoption, and ensuring technical success. If you are passionate about APIs, software development, and solving complex customer challenges, we would love to have you on the team! What You’ll Do Account Strategy Lead technical discovery sessions to uncover customer challenges, understand pain points, and determine where Postman can provide the

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. The Opportunity Postman is the world’s leading API platform, helping organizations across every industry collaboratively design, build, test, document, share, and manage their APIs. Our rocket continues to reach new heights, which is why we are looking for an experienced Enterprise Solutions Engineer to support our rapidly growing enterprise customer base in the UKI (UK + Ireland) region. As a Enterprise Solutions Engineer at Postman, you will partner closely with the Sales, Product, and Customer Success teams to deliver technical expertise throughout the sales cycle. You will be a trusted advisor to our customers, helping them understand how Postman’s platform can streamline their API lifecycle, improve collaboration, and drive innovation. You will play a critical role in shaping customers’ API strategies, influencing product adoption, and ensuring technical success. If you are passionate about APIs, software development, and solving complex customer challenges, we would love to have you on the team! What You’ll Do Account Strategy Lead technical discovery sessions to uncover customer challenges, understand pain points, and

Senior Customer Success Manager Location: West Coast US (Remote with up to 50% travel) Canopy is dedicated to keeping medical personnel safe while at work. We offer innovative technology solutions that prioritize the safety, security, and efficiency of healthcare environments. As we continue to grow, we are looking for a Senior Customer Success Manager (CSM) to join our team who is not only customer-centric but also a strong leader capable of helping shape and evolve the future of the Customer Success function. This role is part of Canopy’s growing Customer Experience team. Our CSMs work in close partnership with Implementation Managers, Account Executives, and Field Service Specialists to ensure a world-class customer journey. Senior CSMs lead our most complex, multi-phase enterprise accounts, while CSMs drive success and value across smaller, high-impact programs. Role Overview The Senior Customer Success Manager (CSM) at Canopy is responsible for managing a portfolio of high-priority, complex accounts—typically large, multi-site, multi-phase healthcare deployments. This individual will work closely with the Director of Customer Success and SVP of Customer Experience to ensure customer success, drive growth and renewals, and contribute heavily to the strategy, processes, and tools that define and evolve the Customer Success function. The Senior CSM will engage throughout the entire customer lifecycle, from install through renewal, with a focus on executive relationship building, measurable outcomes, and program growth. In addition to managing strategic accounts, the Senior CSM will bring best practices and feedback that help scale Canopy’s success model. Key Responsibilities Customer Management & Account Strategy Lead and manage a portfolio of strategic enterprise healthcare accounts, ensuring customer satisfaction and success across the lifecycle. Develop and execute tailored success plans, fostering strong relationships with stakeholders at all levels

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relic is looking for a Senior Business Value Engineer to join our Value Strategy team, specifically covering the EMEA region . In this role, you will be the primary value architect for our accounts across Europe, the Middle East, and Africa. You will bridge the gap between technical capabilities and business outcomes, helping our customers understand the financial and operational impact of the New Relic platform. You will act as a trusted advisor to both our internal sales teams and our customers' C-suite executives, driving the "Value Realization" process from initial discovery to long-term success. What you'll do Build Compelling Business Cases: Create and deliver Business Value Assessments (BVAs) including complex ROI modeling, TCO analysis, and value realization benchmarking. Strategize with Sales: Partner closely with Sales Leadership and Account Executives to develop deal strategies that emphasize business justification over feature-set comparisons. Quantify Technical Impact: Translate technical metrics (like MTTR, Error Rates, and Cloud Cost) into business KPIs (like Revenue at Risk, Subscriber Churn, and Operational Efficiency). Drive Value Realization: Ensure customers are co-creators in their value roadmap, moving beyond the initial sale to track and report on actual value achieved post-implementation. Educate & Enable: Mentor and train the broader GTM teams on value-based selling best practices to inc