Customer Success Enablement Manager Jobs

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Commercial LATAM Team Account Executives at Okta strive to help prospects and customers modernize IT, build customer experiences, and prevent breaches by mapping our solutions to their needs. By understanding the specific challenges that both prospects and customers are faced with, you will help them achieve the desired positive business outcomes with our solutions. You will cultivate tight-knit relationships with customers and key partners while maintaining knowledge of Okta’s evolving technology. In this high-velocity role, expect to own deals from cradle-to-grave in collaboration with account teams, sales engineers, professional services, and partners. The Sr. Commercial Account Executive Opportunity Reporting to the LATAM Area Sales Director, Commercial Sales, Okta’s Sr. Commercial Account Executive manages the sales processes for commercial customers (less than 2000 employees) located in the south cone region. The right candidate for the position will enjoy closing new logos while simultaneously managing and expanding a book of install base customers. Our AE’s organize and conduct sales presentations, site visits and product demonstrations to prospects and represent Okta in a consistent, effective and professional manner to best develop and win new clients. What you’ll be doing Manage the sales process for small to medium-sized new logo customers from demo to contract negotiation Expand business within existing Okta customers by

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We aren’t looking for someone who simply checks boxes; we’re looking for lifelong learners and "owners" who want to build the future of Identity. Join us. Build a world where Identity belongs to you. The Opportunity: Your Career-Defining Moment The Sales Strategy & Operations team is the engine room of Okta’s growth. We don't just report on the business; we architect it. As a Sales Strategy and Operations Manager for the ANZ region , you will act as a strategic co-pilot to Sales Leadership. This role will also give exposure to strategic initiatives across APJ and Global Sales Operations. This isn't a "back-office" role. This is a high-visibility position for a high-potential talent who wants to own the "How" and "Why" behind our go-to-market execution. Joining us in a time of rapid expansion across APJ, you will leverage the next frontier of technology to redefine what "operational excellence" looks like in the SaaS era. How You Will Make an Impact 1. Strategic Partnership & Sales Advocacy Clear the Path: Partner directly with ANZ Sales Le

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box, we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. The Engineering Opportunity We are looking for an experienced Staff Site Reliability Engineer to join Okta's Emerging Products Group (EPG). Our mission is to build highly reliable, scalable, and secure cloud services that our customers can trust. We embrace an automation-first mindset and continuously invest in platform engineering, observability, and operational excellence to enable our engineering teams to move quickly and safely. This role is ideal for an engineer who enjoys solving complex technical challenges at scale, building automation, and improving the reliability of production systems. You will serve as a technical leader within the EPG SRE organization, partnering closely with software engineers, architects, and product teams to design, build, and operate world-class cloud s

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About The Team Global Innovation Center SE team (Presales): Over the last 3 years, Okta in Bangalore has fueled our growth around the world. The Global Innovation Center Presales team has been a crucial part of this growth. We are expanding this team made up of exceptional high-performing individuals. In this team, you will focus on being a customer-facing solution engineer crafting identity and security solutions for commercial segments in the US, ranging from digitally native start-ups to scaling SMBs. As a Solutions Engineer you will: Support our customers along their sales journey by showing them the value of the Okta technology through live demonstrations and sales presentations. Sell directly to IT managers, developers, product managers, and occasionally more senior executives across various industries.. Have a focus on our Okta Workforce Identity solutions and be able to model how this solution will support their current architecture requirements and use cases Execute well-defined, outcome-focused POCs Maintain a broad and deep technical understanding of the Okta product line and the underlying technologies and protocols Occasionally participate in local and regional events evangelising Okta as a presenter and an attendee. We are looking for: Ability to work in the EST Time Zone A minimum of 5 years of working experience in IAM or a related SaaS field as a pre-sales engineer. Expertise or hands-on experience in IAM, single sign-on, multi-factor authe

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Commercial LATAM Team Account Executives at Okta strive to help prospects and customers modernize IT, build customer experiences, and prevent breaches by mapping our solutions to their needs. By understanding the specific challenges that both prospects and customers are faced with, you will help them achieve the desired positive business outcomes with our solutions. You will cultivate tight-knit relationships with customers and key partners while maintaining knowledge of Okta’s evolving technology. In this high-velocity role, expect to own deals from cradle-to-grave in collaboration with account teams, sales engineers, professional services, and partners. The Sr. Commercial Account Executive Opportunity Reporting to the LATAM Area Sales Director, Commercial Sales, Okta’s Sr. Commercial Account Executive manages the sales processes for commercial customers (less than 2000 employees) located in Brazil. The right candidate for the position will enjoy closing new logos while simultaneously managing and expanding a book of install base customers. Our AE’s organize and conduct sales presentations, site visits and product demonstrations to prospects and represent Okta in a consistent, effective and professional manner to best develop and win new clients. What you’ll be doing Manage the sales process for small to medium-sized new logo customers from demo to contract negotiation Expand business within existing Okta customers by building long-

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box, we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. The Engineering Opportunity We are seeking a Principal Site Reliability Engineer to serve as a technical leader for reliability engineering within Okta's Emerging Products Group (EPG). This role extends beyond operating production systems. You will define technical strategy, influence platform architecture, establish reliability standards, and lead transformational initiatives that improve scalability, resilience, security, and operational excellence for one of Okta's fastest-growing product areas. Initially, you will partner closely with the Spera / Identity Security Posture Management (ISPM) engineering organization to establish reliability strategy, operational excellence, and platform maturity. Over time, you will help drive broader reliability ini

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Join the Okta Device Access (ODA) team as an outcome-driven and customer-focused Product Manager. Okta Device Access unifies access management from any device to all applications to minimize modern security risks and improve business efficiency. As a Product Manager for Okta Device Access, you will own key product areas and contribute to the continued evolution of ODA to meet customer and business needs. You will work closely with senior product leaders, engineering, and design to define how enterprise organizations secure and manage identity on Windows and macOS endpoints - from deploying the first device, to day two troubleshooting, to fleet level visibility. If you’re passionate about improving customer security and engaging with a vibrant community, we’re looking for you. Your primary responsibilities in these areas will include: Define and execute the roadmap for the Okta Device Access Experience & Lifecycle Own the administrator experience for fleets of devices with Okta Device Access across multiple platforms Drive the Okta-joined administrator experience end-to-end: from enrollment and provisioning to support troubleshooting to device lifecycle management. Collaborate with engineering, design and research teams to define and document user stories and use-cases to guide product development. Conduct research and analysis to identify customer needs and pain points, and use this information to inform innovation, product decisions and prioritiz

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Account Executive at Okta is responsible for all aspects of new customer acquisition and growth including management of the sales process for small to medium prospective customers as well as expansion within existing accounts. The Account Executive will focus on the Japan market, to develop and execute strategies and tactics in the following key areas: territory planning, prospecting, relationship development, running sales cycles, pricing presentation and delivery, negotiations, and closing. Account Executives at Okta strive to understand the specific challenges that both prospects and customers are faced with and map Okta’s solutions accordingly to achieve the desired positive business outcomes. They will need to cultivate positive relationships with customers and key partners while maintaining a solid knowledge of Okta’s evolving technology as well as contending differentiators. In this high-velocity role, you’ll focus on small to mid-sized businesses, presenting both on-site and remotely. Expect to own deals from cradle-to-grave in collaboration with account teams, sales engineers, professional services, and partners. It is imperative that you demonstrate leadership qualities, ethical behavior, excellent work ethic and a focus on collaboration with both internal counterparts as well as customers. Job Duties and Responsibilities: Build and execute against a comprehensive territory plan Prospect, build and maintain a robust sales pipeline Work with pa

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Accelerate your career by joining Okta, the World’s Identity Provider, as a member of our Cybersecurity & Privacy Legal team. We free everyone to safely use any technology — anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. As Director, Corporate Counsel – Privacy, you will lead a global privacy legal team, reporting to the Senior Director, Corporate Counsel, Cybersecurity & Privacy, and help grow and mature a scalable global privacy practice. You will provide supervision and guidance on privacy and data protection issues at a high-growth, publicly-traded enterprise software company. You will work on cutting-edge projects in a cloud-first, SaaS environment where you can apply your experience providing strong legal support to help Okta deliver world-class products to our thousands of global customers. Responsibilities: Lead and develop a team of talented, high-performing privacy legal professionals and serve as a point of escalation, providing privacy and data protection legal expertise to executives, cross functional leaders and other stakeholders throughout the organization. Provide advice and guidance to Okta Security, Engineering, Product, executives and other stakeholders on compliance with applicable privacy and data protec

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are now looking for our first Enterprise Solutions Consultant in Bengaluru, India to help Figma rapidly move up market and drive deals within large, sophisticated enterprise companies. In this role, you will serve as a technical and customer-facing resource, responsible for defining processes and programs that enhance scalability and represent Figma from a technical standpoint. This is a full-time role based out of our India office in Bengaluru. What you'll be doing: Paint the vision of the Figma Platform and guide customers in realizing the value through product demonstrations and presentations. Go deep technically with an engineering and product audience on how our technology works and how it will accelerate their digital product delivery Identify common trends across the market to influence our product team on the opportunity to unlock further growth opportunities. Own the customer IT and Security relationship during the deal cycle by addressing security questionnaires, RFIs, RFPs, identity and enterprise questions. Strengthen Figma's security reputation by understanding customer concerns about data access and working with product and legal teams to resolve findings. Design and scale technical sales efforts, facilitating conversations and connections between our customers, sales and product teams. Create thoughtful content to delight customers and internal partners surrounding the Figma platform. Collaborate with amazing Figmates to hone your craft and execute daily. We are looking f

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma’s Solutions Consulting team is comprised of a group of talented, dynamic, creative, and technical professionals. The team sits within Sales and helps to successfully secure new customers and expand our existing customer base by demonstrating the value of the Figma platform and painting the vision of what is technically possible. We are looking for a Director, Solutions Consulting to lead our AMER Solution Consulting teams across Mid-Market, Enterprise, and Strategic segments. In this role, you will define and execute our strategy for how we partner with Sales, engage with customers, influence new business, and scale for even greater impact. At Figma, we think creatively, lift constraints that block our imagination everyday, and we expect you to do the same. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Build, develop, and inspire talented, hard-working Solutions Consultants and leaders by creating scalable, data-driven processes that drive team and company goals Partner with Sales leadership to achieve sales targets across aligned regions and ensure successful pre-sales outcomes Analyze and manage the performance of our AMER Solutions Consulting teams, including influenced ARR and activity metrics Develop, refine, and scale core SC processes such as discovery, technical qualification and POCs/trials and establish initiatives to continue up-leveling our AMER Solutions Consultants Act as the technical executive to

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As Figma’s customer base continues to expand and diversify, and new technological advancements in AI and generative design emerge, the opportunity for AI experience engineering is greater than ever. You’ll collaborate closely with a cutting edge AI Research team and your work will help raise the ceiling of what’s possible for designers and lower the floor of who can design. We are seeking an accomplished and experienced AI Product Engineer who has built generative AI products to join our team and lead our AI efforts from inception to implementation. Join us in molding the future of AI at Figma! This is a full-time role that can be undertaken from one of our US hubs or remotely in the United States. What you'll do at Figma: Lead the development of early-phase AI systems to enhance user experience and develop systems to measure and improve AI performance and relevance Direct the future of AI at Figma in collaboration with cross-functional teams of innovative software engineers, product managers, and data scientists Break down open-ended AI problems into engineering strategies utilizing machine learning, data analysis, and experimental design Provide mentorship and promote best practices in data and AI while cultivating a collaborative and inclusive team culture Contribute to the growth of the team by improving the hiring process and recruiting outstanding AI talent We’d love to hear from you if you have: 5+ years of experience of Software Engineering, with 1 or more years of developing generative

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! In this role, you'll develop and deliver a scale customer onboarding experience for a high volume of customers in our commercial segments. You'll work closely with leadership to help design what scale onboarding can look like at Figma and expand our programs to support international sales teams. You will collaborate with other members of the Customer Onboarding team to inform and evolve the processes and materials for this program. Also, you will use metrics, customer feedback and direct experience to help identify new initiatives and materials needed to better engage and support our customers. You are an excellent communicator and project manager with a passion for customers and we can't wait to meet you! This is a full time role based in London. What you'll do at Figma: Own and manage scale customer onboarding programs supporting a high volume of commercial customers Partner closely with sales, marketing and enablement teams to develop and evangelize the program within the Figma organization Guide customer goals and successfully drive a high volume of customers towards onboarding closeout Partner with Marketing, Operations and Sales to build and optimize scalable customer programs Report on metrics and customer feedback to assess the impact of successful onboarding and to help identify new customer initiatives and product opportunities Develop content and enablement resources for customers to use for training/education and to help accelerate product adoption Consult on product and industry bes

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma’s Solutions Consulting team is comprised of a group of talented, dynamic, creative, and technical professionals. The team sits within Sales and helps to successfully secure new customers and expand our existing customer base by demonstrating the value of the Figma platform and painting the vision of what is technically possible. We are looking for a Manager, Solutions Consulting to lead our Japan Solution Consulting team. As a cross-functional leader, you will collaborate closely with Sales, Product, Customer Experience, Partners, and Support teams to drive consultative strategies that unlock customer value and accelerate growth. With Figma rapidly innovating, this position offers the exciting challenge of scaling the Solutions Consulting function and contributing to the evolution of our enterprise go-to-market motion. What you’ll do at Figma: Lead, hire, and motivate a diverse team of Solutions Consultants Participate in customer and prospect meetings alongside your team Assist in continual training and development, including mentorship, hiring, and career growth Work cross-functionally to help define and execute our technical pre- and post-sales strategy Build and implement programs that help scale our Solutions Consultants and drive greater impact for our customers We'd love to hear from you if you have: 3+ years as a frontline manager leading Solutions Consultants or Sales Engineers, with direct accountability for team performance, coaching, and feedback. 8+ yea

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As an AV Production Specialist, you will be a critical part of supporting the technical aspects of Figma's internal events. As a member of the broader IT Team, the ideal candidate is an excellent communicator, customer service oriented, highly organized, and can adapt quickly when event schedules or technical needs change on short notice. This role will report directly to the AV Manager. This is a full time role based in our SF Hub. What you'll do at Figma: Coordinate and operate Figma's internal events, including setup, technical checks, and live event support Manage and operate PTZ cameras, microphones, and other AV equipment during live and hybrid events to ensure high production quality Provide real-time technical support to presenters, attendees, and stakeholders during events, with a focus on customer service and professionalism Coordinate with internal stakeholders and our SF Hub Workplace team on event needs during weekly meetings Maintain Event SLO's with AV Manager and collaborate on documentation Troubleshoot issues as they arise in our All Hands space and conference rooms Perform routine conference room sweeps to ensure readiness, cleanliness, and functionality of AV systems Assist in provisioning and configuring new hardware (cameras, microphones, conferencing devices) for office builds and upgrades Maintain an organized inventory of AV equipment and recommend improvements to workflows, documentation, and processes We'd love to hear from you if you have: 2+ years of experience in AV